Download Communication Process

What is
communication?
Communication
The process of sending and receiving
messages
Components of the Communication
Process
Sender: The one who sends or transmits
the message
 Receiver: The one who the message is
intended for
 Message: What is being said or sent.
 Feedback: Reaction that the receiver
gives to the message offered by the
sender

Message

Channel: the medium
through which the
message is being sent.

Communication is
effective if the message
that is received is the
same one that is sent
What happens when message is
sent…
Encoding: the process used by the
sender to convey the message, including
the kinds of words, tones, and gestures
used
 Decoding: the process used by the
receiver to translate and understand the
message, including the metal processes
involved in making sense of a sender’s
message

Factors that affect Decoding and
Encoding
Experience: the process or fact of
personally observing, encountering, or
undergoing something
 Reaction to experience: how the
sender/receiver reacted
 Reality: combination of all meaning
which come from a person’s experience
and reactions to those experiences

Barriers to Listening

Noise: external and internal factors that
interfere with the understanding of the
message
– External noise- any distraction from the
outside of the body that competes with the
message and or attention of the audience
– Internal noise- any distraction from the
inside of the body that competes with the
message and or the attention of the audience
Where communication takes
place…

Environment: the place and or situation
in which communication occurs

Culture: the larger society which
communication takes place. Cultures
establish rules and expectations which
affect communication.
The Communication Process