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This is a guide to help you complete the Project Charter Risks/Mitigation strategies. Risk Category Table*: The following categories are the project management areas affected by a risk. A risk may impact one or more categories. Category Description/Examples Scope Items to consider: risk of scope increase: project governance issues, project charter issues, work breakdown structure unclear, absence of clinicians in the project team, subject matter decision-making process not in place, poor knowledge of the business sector by the project team, policy failures, scope decision-making process may be delayed, others... Schedule Items to consider: risk of schedule slippage or changes, project plan development and execution, change control, lack of experience in projects of the same size, decision-making process may be delayed, deliverables approval process not followed, no detailed plan in place, regular project progress reporting against plan not being undertaken, activity list, activity duration estimates, project schedule and charts, unable to access progress against plan, others... Other items to consider: is there an integrated deployment plan with all the dependencies between applications aligned and the timelines and interfaces clearly articulated - are the strategies robust enough to withstand organizational restructuring and has that risk been factored in - what about other resource impacting events - flu seasons etc Budget Items to consider: risk of budget variance, resource requirements, cost estimates identified, cost budget in place, regular project progress reporting against plan not being undertaken, unable to access progress against plan, the risk of financial losses, overspending, or the inability to meet budgets and plans, others People Items to consider: risk associated with project team skills, resource mix, capacity, clarity of roles and responsibilities, organization/project governance, project staff know-how and experience, dependency on some key resources, staff/contractor mix and dependency, resignations, turnovers, inability to hire, lack of skills, strikes, injury others... Solution Items to consider: business policies, legislation, legal, architecture and standards risks, performance risks, solution integration risks, technology risks, operational processes to support business continuity, Information produced or used is incomplete / out-of-date / inaccurate / irrelevant, this initiative will be in breach of a statute / regulation / contract / MOU, others… Standards Items to consider: risks related to standards definition, alignment across domains, versions, others… Privacy Items to consider: Enabling policy and regulatory framework including privacy and security - an assessment that all the required regulatory and policy pieces are in place - such as legislation to cover e-prescribing, scope of practice that is in line with the application's requirements, privacy risks, Personal/Personal Health Information unauthorized disclosure, others… Adoption Stakeholder engagement and alignment - do all the union agreements align with any new roles, changes etc; is there any impact on scope of practice; are the health care providers ready to accept it and how are they viewing it; have they thought through all impacts on any master agreements or contracts with the docs; are the private sector provider impacts considered and resolved, are the nurses sufficiently trained and ready ; does the proposed information flow alter any traditional referral patterns - will docs actually utilize the systems and have impacts of charges/fees been resolved Are any fundamental business processes going to change/be impacted, do the providers know and are they ready, are the dependencies from a program/business perspective thought through and a solid plan transition plan in place; inability to meet expectations of the public, other governments, ministries, or other stakeholders Mechanisms for Mitigating Risk The following are types of mechanisms you might consider to mitigate risk. Under each heading, in parenthesis, are areas that may be vulnerable to risk events. For instance, there could be a risk of an overrun budget due to high materials costs. This could be mitigated by exploring more accurate costing methods, or by visiting other suppliers. This list is not comprehensive, but is intended to help you get started. People (capability, commitment) Long range planning Job responsibilities Training & Development Skills/Needs Identification Incentives Performance Contracts Time Management Staffing Levels Hiring Practices Use of outside expertise Working conditions Performance management Code of conduct Succession planning/promotion Management communication Employee Surveys Leadership Equipment/Systems (capability, functionality, maintenance) Needs assessment Capital Budgeting Asset inventory systems Security Maintenance program Finance Depreciation/Obsolescence Utilization Asset life cycle IT Planning/Prioritization Business requirements analysis Systems development methodology Change management Insurance Equipment Design Information/Communication (confidentiality, adequacy, reliability, timeliness) Feedback mechanisms Communication mechanisms Processes to ensure reliability and validity of information Filing and record keeping system efficiency (manual & electronic) Management information Status reports Benchmarking information Periodic assessment Costing methods Performance measures Activity metrics Key result indicators Exception reports Risk Assessments Materials/Supplies (cost, quality, availability) Quality inspections Supplier contracts Inventory system Detailed specifications Multiple sources of supply External vs. Internal supply analysis Supplier certification (ISO) Security Storage Costing methods Monitoring of defects, rework, waste, downtime Supplier evaluation Structure (appropriateness of structures Policies (consistency, appropriateness) Internal organizational policies such as: Quality Human Resource Project Mgt. Acquisition Administrative Employee Conduct Supporting guidance on interpretation Operational parameters Protocols External compliance requirements Standards Defined mission, corporate objectives Organization structure Functional and line reporting Direction of communication Formal accountabilities and responsibilities Committee structure Project structure Span of control Decentralization Geographic locations Governance models Segregation of duties External accountabilities Delegation of Authority Processes (effective, usable, consistently applied) Purchasing Operational Administrative Planning and budgeting Asset management Checking, verification, reconciliation Finance and accounting Security procedures Documentation, filing, retrieval Decision analysis Quality systems Audit trails Redundant documentation Form Design