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Business Analyst – Permanent Improvement Programmes Introduction: With over 25,000 staff in more than 250 laboratories across 39 countries, Eurofins Scientific is the world leader in food and biopharma product testing. It is also number one in the world in the field of environmental laboratory services and one of the global market leaders in agroscience, genomics, pharma discovery services and central laboratory services. Summary of role and objectives: Permanent Improvement Programmes (PIP) is the internal consulting team of the Eurofins Group with global headquarters in Brussels. The team’s primary mission is to support Eurofins’ ambitious four year plan to profitably grow revenues to EUR 4bln. PIP defines, governs and implements programmes to ensure harmonisation, standardisation and optimisation of relevant Eurofins operations, builds required capabilities throughout the organisation and provides relevant insights for the company’s business leaders. Eurofins is currently looking for new talent to join their driven, highly skilled and diverse team of consultants. The Business Analyst is assigned to at least one project in the Permanent Improvement Programmes scope. He supports an Internal Consultant by independently running a number of specific activities, with a clear and limited scope. Upon need and performance, the Business Analyst can be involved in several projects, involving stakeholders outside of the PIP team (e.g other group supporting functions as Purchasing, operational leaders from Eurofins network, etc.). After 1 to 2 years in the team, the Business Analyst will be assigned a wider scope of responsibilities in project management and given a broader exposure to Eurofins top management. Role & Objectives: The business analyst supports, takes part in or manages projects to support the delivery of the key objectives of the Internal Consulting team: 1. Definition, alignment and standardisation of key concepts and processes at Eurofins Given its strong growth and increasing geographic span, Eurofins has launched a company-wide initiative to structure, document and converge concepts and processes along Eurofins’ main functional areas, including Finance, IT, Sales & Marketing, and Operations. A significant effort has already been made to define key concepts and their relationships in Key Group Documents, describing the current Eurofins business model and the aspired future state. These documents will have a significant and structuring impact on future business processes and on the development requirements for Eurofins’ IT system landscape. As part of this initiative, PIP governs the programme and actively supports best practice and Eurofins key concepts document owners in identifying the needs for alignment and codification. 2. Definition and development of standard laboratories and processes for specific applications Given its capabilities portfolio and its international presence, Eurofins is permanently driving towards operational best practices identification and implementation. Standardisation and harmonisation of processes and laboratories infrastructures across the group is a key objective. Key tools for this will be: The steering of local expert networks; The documentation of the operational best practices as part of blueprints for standardised processes and laboratories. A blueprint is a detailed documentation of aligned and clearly defined best practice processes, laboratory layouts, infrastructure and IT requirements, equipment, organisational set-up, etc. PIP supports the business experts and process optimisation teams to ensure coordination of the programme, alignment with the group priorities and consistency in the approach and documentation. Once the blueprints are defined and piloted, PIP will support their implementation at greenfield sites or by reengineering existing or newly acquired labs. 3. Development of methodologies and standards in performance and cost management Design and implementation of KPI set and performance evaluation tools is a key requirement to better understand the operational performance of Eurofins, identify opportunities for improvement and drive towards excellence. PIP supports the definition, development and implementation of: Tools and processes for performance measurement and benchmarking (e.g. corporate KPI system); Standardised operational performance reporting (with a clear focus on laboratories production performance); Production of cost calculation models (using activity-based costing methodology); Laboratories benchmarking methodologies (e.g. financials calculation, productivity measure, production cost analysis). The actual assignment(s) are depending on priorities set by the group management, available resources and skillsets of participants and can therefore change over time. Qualifications and experience required: Scientific or business degree from top University. Excellent student track record. Desired: first experience in business consulting or operational business improvement / reengineering roles with project management experience. Excellent English oral and written a must. German /French considered as a plus. Personal skills: o Strong interpersonal skills (e.g. interview skills, oral and written communication skills, presentation skills) as this role will interface a lot with local resources and experts to understand and document processes. Proven change management and influencing skills. o Ability to define concepts, align them with key stakeholders in different countries and describe them clearly and concisely. o Strong problem-solver with “can-do” mentality, able to both pragmatically define solutions and capture and understand all relevant details when necessary. Technical knowledge IT: MS Office products, Access DB a plus. Contact information: Please send your resume via email, mentioning the reference 2017/Business Analyst. Use the following email address: [email protected].