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• Swelling of the throat and mouth • Difficulty in swallowing or speaking • Alterations in heart rate • Severe asthma or shortness of breath • Nausea and vomiting • Sudden weakness or floppiness Any of these symptoms are signs of a serious reaction Dial 999 immediately What will happen at the end of my treatment? The hospital or IV Nurse will arrange removal of your CVAD when your course of IV therapy is finished. A dry sterile dressing will be applied, which you can remove after 48 hours. A letter will be sent to your GP to say that your course of IV therapy has finished. CONTACT DETAILS FOR THE COMMUNITY NURSES: Monday to Sunday 7am to 7pm Night Nurses Mon-Sun 7pm – 7am If you want to complain or raise concerns about the service, you receive: If you have any concerns about the service the Community Nursing Team provide, contact our Patient Advice & Liaison Service (PALS) on free phone 0800 953 0363.The purpose of PALS is to respond to your concerns and ensure that any lessons learnt, or indeed examples of good practice, are shared throughout the organisation If PALS are unable to resolve your concerns, and you wish to make a formal complaint, they will be able to signpost you to the formal complaints process. Other sources of health advice: 111 is a telephone service which is available 24 hours a day, every day of the year and is intended for 'urgent but not life-threatening' health issues. Sharing information: Hounslow & Richmond Community Healthcare (HRCH) will need to record relevant details for audit and monitoring purposes. Under the Data Protection Act, they have a legal duty to keep all patient information confidential. Under the Act, the information may be divulged only under strict, controlled circumstances and must be held securely. The organisation has a confidentiality procedure and policy, which ensures that any patient information held is fully protected. 04/03/2014 Community Intravenous (IV) Therapy Service Patient Information Leaflet For Central Venous Access Device Please read this information carefully and keep it in a safe place What is Intravenous (IV) Therapy? IV Therapy is the term used when medication is given to you directly into a vein. How will the medication be given? In order for us to give you medication, fluids or blood into a vein, it is necessary for you to have a Central Vascular Access device (CVAD) commonly known as a PICC line, Hickman Line or Portacath. The CVAD allows us to give you medicines directly into your bloodstream, without needing to give you a separate injection each time. Questions & Answers I thought that you had to be in hospital to have IV medications? Community IV therapy services can be of significant benefit to both patients and the NHS. They can prevent hospital admissions and facilitate early discharge, improve patient safety by reducing the risk of infection and improve choice by enabling patients to stay in their homes. Who will give my IV medications and care for me? A Community Nurse will either come to your home to care for your CVAD, observe your condition and give your IV medications or you can attend a treatment room. Will I need to see a doctor? A letter will be sent to your GP when you start IV therapy. If you need to see a doctor during your treatment the nurse will arrange this. Are there any risks to receiving IV therapy at home? As with any invasive procedure, there is a small risk i.e. infection and line complications. Air Embolism: Air may enter the blood vessel. This may produce symptoms such as decreased blood pressure; confusion, increased heart rate, chest pain or shortness of breath. Infection: It is possible for an infection to develop either inside the vessel or surrounding the line insertion site. The symptoms include; fever, chills, fatigue, decreased blood pressure, redness, swelling or purulent drainage at site. Phlebitis: This is inflammation of the vein where the line is inserted. The symptoms include; redness, pain at access site or purulent drainage. Blocked line: Occasionally a line can become blocked. The nurse will try to unblock the line in the home; however, if this is not possible you may have to return to the hospital for this to be carried out. What benefits are there with a CVAD? Some drugs cannot be given through a peripheral cannula. A CVAD can stay in for several weeks or months. It can also be used to take blood samples saving you from repeated needle pricks. How can I help to care for my CVAD? You can help to prevent infection in the following ways: • Avoid touching the device and the dressing. • Report any redness, pain or swelling to the Community Nurse immediately. • Try to keep the dressing clean and dry. Cover when showering with cling film • Avoid heavy lifting. What if I feel unwell? If any of the following symptoms occur, phone your Community Nurse as soon as possible for advice and further assessment. If you begin to feel unwell with high fever, shivering/shaking, vomiting or dizziness. If the arm is red, feels hot, swollen or painful You may need to go back to hospital for further treatment. Some medicines may cause side effects such as stomach upset, diarrhoea, vomiting and skin reactions. Anaphylaxis although rare is a severe allergic reaction to a substance which your body perceives as a threat. Severe reactions to IV medications happen to about 1 person in every 15,000 per year. Symptoms often occur within minutes of exposure to the drug, but sometimes can occur after several hours. They can include: • Generalised flushing of the skin • Nettle rash (hives) anywhere on the body