* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Download GenericFaultyCable
Modular connector wikipedia , lookup
Computer network wikipedia , lookup
Parallel port wikipedia , lookup
Cracking of wireless networks wikipedia , lookup
Zero-configuration networking wikipedia , lookup
Airborne Networking wikipedia , lookup
Telephone exchange wikipedia , lookup
Network tap wikipedia , lookup
s Schneider Electric Network Certification Services Technical Services Report Month / Date, Year Prepared for: Company Name Facility Description City, State Meeting Dates: Attending Schneider Automation Inc b One High Street North Andover, MA USA 01845 Tel. (1) 978-794-0800 Fax (1) 978-975-9400 www.schneiderautomation.com s Table of Contents Executive Summary 3 Primary Technical Objective 3 SCADA Issue 6 Customer Action Items 7 Network Certification Services Recommendations 7 Inter-Switch Links 10 Switch Inventory 10 Discovered Topology Schematic 11 Cable Test Results 11 Switch Port Schedule 13 Contact 15 Glossary of Terms and Test Parameters 16 2 s Executive Summary This case illustrates an actual customer problem experienced by a food processor and the steps Schneider Electric - Network Certification Services (NCS) took to resolve the problem. In addition, the NCS Engineer found additional issues that when addressed, would benefit the customer. Those benefits included increased performance, reliability and management. Our customer was experiencing repeated losses of communication with a PLC which is documented in our Schneider Technical Support case tracking database. This PLC was equipped with a Quantum NOE 771-00 Ethernet module, at the current firmware revision and located in the Canning facility. The module would appear to drop all network communications at random. Additional Logic was then installed in the affected controller to remedy the problem. However, the communication interruptions persisted and the customer was concerned that production could be adversely affected. A Network Engineer from the NCS team was sent to visit the customer and determine the root cause and secure a remedy. The customer dealt with this problem for a year without finding a solution. Our customer had also brought in outside network integrators for a fee to analyze the network. Though a substantial report was produced, there was no root cause identification, or solution found to the problem. After onsite analysis using a variety of NCS test tools and methods, the root cause was determined to be a faulty Ethernet patch cord connecting the module to the Ethernet switch at a patch panel located in a MCC cabinet. This was not uncovered earlier because the affected switch port paper inventory did not reveal the actual location of the NOE 771-00 connection. The patch cord was replaced and no such communications loss has occurred since that replacement. However, during the course of routine examination of our customers network, several issues were uncovered that could improve the resilience of the customers network. These issues are unrelated to the principal objective of the NCS visit, yet could improve the overall performance and stability of their control network. These uncovered items are included in this report in the section Customer Action Items on page 6 and in the section Network Certification Services Recommendations on page 7. Optionally, the NCS team can provide assistance with the items and recommendations outlined. Review the Contact section on page 15 at the end of this document for additional information, and to obtain a proposal for additional services. Interrogating a selection of available network switches within the control subnet assembled a Switch Port Schedule on page 13. This may help our customer reconcile any changes to their existing port schedule due to any undocumented moves, adds, or changes. Primary Technical Objective This section outlines a description of the reported problem and the technology tools and approach used by the NCS Engineer to diagnose the issue. The problem was first described as a communications issue between the SCADA server the Quantum NOE 771-00 at software revision 2.10 in the Canning facility. Interruptions in communication caused a loss of operator control in the Canning facility packaging line. The packaging line moves completed product from the pressure cookers to the area where the pouches are unloaded from the processing cassettes to packaging for shipment. Two PLC’s, coordinate with each other for product location and handling for the conveyor and shuttle systems servicing operations from vacuum processing to packaging. 3 s One of two SCADA servers are Microsoft Windows 2000 Server SCADA that communicate with each PLC and then serve as a proxy to furnish the data read from the PLC to the clients, which are operator control terminals. The SCADA server then furnishes the updated register and coil data to multiple client PC operator terminals. This architecture decreases the number of direct ModbusTCP client connections to the PLC’s by coalescing communications from having multiple operator terminals query the PLC’s to instead have two SCADA Servers query the PLC’s and proxy the data to the multiple operator terminals. The result is a dramatic increase in operator terminal performance and a reduced communications burden on the PLC’s by limiting the number of ModbusTCP server connections at the PLC. To illustrate, instead of each PLC communicating with up to 15 PC operator terminals, each requesting the same or similar data, the PLC’s now would communicate with two SCADA servers. The operator terminals then draw the data from the SCADA servers. This offers a significant performance gain in terminal responsiveness and boost in communications efficiency. The SCADA servers were designed to provide redundancy for each other. Should communications be interrupted to the primary SCADA server, the system could transfer communications to the secondary SCADA server. However if communications were lost to a PLC (as was the case) the updated positioning data would not be obtained. This could lead to problems as the operator terminals would not be able to ascertain the quantity and location of product queued for packaging. The NOE 771 00 module in question was replaced twice to rule out any possibility of hardware failure. Reported communications failures appeared to be random but reportedly seemed to occur over a weekend. However, it may be the case that the failure occurred during the weekend and was discovered by the operator upon return to the plant. The plant operates on a 24x5 schedule and staff may not be present to respond to the failure until startup at the beginning of the work-week. Efforts prior to the site visit included installing “Reset Logic” in the CPU of the affected NOE module. The logic would monitor Ethernet Transmit (TX) interrupt activity by comparing activity over a 10-second period. If there was no change in the TX interrupt value over that sample period, it would assume that transmit communications ceased and then would trigger an additional MBP_MSTR Option Module Reset function block to automatically reset the NOE without operator intervention. However, communications would be lost to this particular NOE and the tested logic would not trigger. This logic is meant to circumvent temporary network disturbances such as broadcast storms, switch fabric interruptions and cabling faults. The failure of this logic to respond in this circumstance prompted action by Schneider Electric NCS team. A methodology of installing a Protocol Analyzer and a switch setup mirroring the traffic on the affected port to the Analyzer installed on the switch was used to study the ModbusTCP communications format, response times and peer patterns, as well as trap an actual failure event and any events that may precede the reported failure. The Ethernet switch MAC address tables and port statistics were also studied. A resulting analysis of the switch address tables revealed that the location of the NOE module did not agree with the paper inventory, likely due to an undocumented move. The protocol analyzer successfully captured a failure event consistent with the report, and analysis revealed that the NOE did in fact stop communicating. We received a warning that communications were lost in the Control Room via a SCADA operator terminal and immediately attempted to “ping” the module for a reply. The module did not respond. We then responded to the module location, secured the protocol analyzer trace files and interviewed the first responder that had noted the error and reseated the RJ-45 connector on the NOE module. 4 s The first responder found that the NOE was still actively flashing the TX and RX LED’s though there was an interruption in communications. This suggests continued communications in the module, though there was no Error or Fault LED indicator, and the module was unreachable over the network. Suspicion that the cabling may play a role in this was deduced by theorizing that a single conductor or pair of conductors transmitting from the switch to the NOE may be fine, but that a conductor or pair transmitting from the NOE to the switch may not. As the NOE is a DTE device and the switch is a DCE device, the transmit pair on the NOE connects to the corresponding receive pair on the switch. A review of the Ethernet statistics page on the NOE revealed zero errors and normal operation. However, the receive port statistics on the 3Com switch indicated FCS (Frame Check Sequence), errors. The FCS is a 4 byte CRC added to the MAC layer at OSI Layer 2 Ethernet frame to ensure bit integrity that the message is received exactly as it is sent. FCS errors in 100BaseTX environments indicate either of two conditions; that the frame was damaged in transit to the receiver, or that the transmitter and receiver are communicating with mis-matched duplex settings. Duplex operation was found to be properly matched at each end by observing LED status on the switch and NOE, and by confirming the switch duplex through the administrator console. Therefore, the logical conclusion suggested a faulty receive pair on the switch, or possibly a faulty physical port on the switch. A plan was assembled to replace the patch cord during production silence and move the NOE 771 00 connection to an open and available switch port to rule out both circumstances. The result was successful. Verification of the uninstalled NOE module patch cable revealed the cable was incompatible with 100Mbs IEEE 802.3u 100BaseTX Full Duplex Ethernet communications. NCS references the use of IEEE 802.3u “Fast Ethernet” 100BaseTX Ethernet cabling to be consistent with industry test specification TIA/EIA-A or B. A time was arranged to replace the patch cord so as not to impact production. This occurred during a shift change when the product shuttle/conveyor in the package area had cleared processed products for packaging. At this time customer product was unaffected by the PLC to PLC coordinated communications due to an empty queue. The test results on the patch cord in question are attached to this report in the section entitled Cable Test Results on page 11. Each Ethernet DCE to DTE cable end (between a switch and an NOE module) has 2 pair of conductors Transmit (TX+/-) and Receive (RX+/-). At one end, the TX pair connects to the RX pair on the other end. If in transit from one device to another, a frame is damaged, this event is not transferred to the transmitter because the CSMA/CD (Carrier Sense Multiple Access/Collision Detection), algorithm is disabled in 100BaseTX Full Duplex operation. Therefore the sender has no knowledge that the frame sent is corrupt. The function of recovering from this is managed by the application layer ordering a retransmission of the TCP segment. However, in this event, all subsequent retransmission attempts, the Ethernet frames were subsequently corrupted. This results in the TX Interrupt counter on the NOE continuing to increment, while the switch records FCS errors and properly rejects the frames at the port interface as invalid. This explains why the MBP_MSTR Reset Logic, installed in the controller, did not trigger the Option Module Reset. Packets were leaving the NOE correctly but were received as FCS errors on the 3Com SuperStack 3 switch port. This condition also caused the switch not to forward the frame to the “mirrored” port where the protocol analyzer was capturing traffic and therefore the NOE appeared on the protocol analyzer to cease communications. The solution was obtaining a status of the Ethernet switch port statistics before and after the event. Before and during normal operation the FCS error statistics on the affected port remained at 25,014. However, after the captured event, the number increased by 1,100. This indicated that the NOE module was unaware of any error condition yet the switch was dropping each frame sent by the NOE. 5 s (Note that a complete system “snapshot” of NOE module memory, process buffers, TCP/UDP activity and corresponding switch port statistics were captured at the arrival of the NCS Engineer. Over 20 data points were collected on the NOE and a complete download of configuration/memory/port statistics from the switches. These data points were continually monitored, stored, and continually referenced for changes). Because the frames were dropped by the ingress port of the switch on which the NOE 771 00 module was attached, they were not forwarded to peer hosts that were seeking to restore communications via ARP Requests (IP Address Resolution Protocol), nor were the damaged frames forwarded to the egress “mirrored” Analyzer port. Therefore, the NOE appeared to stop communicating, when it actually was communicating. Such a condition would also not generate an ICMP Reply message (Ping), in response to an ICMP Request as was tested during a communications fault event. SCADA Issue This section describes how the NCS Engineer separated the SCADA issue from the Ethernet module issue. This allowed in-depth examination of each. Primary and secondary SCADA servers would read from the PLC to accumulate data for operator terminal requests. At random intervals, the primary SCADA server would indicate a crash of the driver service. Clients would then transfer to the secondary SCADA server as a backup. Actions taken to try and identify what may be causing the primary SCADA server to crash included: Separation of the server in the cabinet to improve cooling and to avoid Pentium 4 CPU’s being stacked in a production area non-ventilated cabinet Command line interrogation of all system statistics and capture to a file Removal of unnecessary Windows 2000 services such as Web services, etc. Review of the memory usage, kernel and process thread statistics Analysis of protocol trace files via port mirroring for any improperly formatted ModbusTCP messages The driver service crash on the Windows 2000 primary SCADA server was identified by the SCADA OEM Technical Support group as resulting from an “improperly formatted Modbus message”. However, analysis has not located such a message in an event captured by the NCS protocol analyzer. Communications peers were PLC’s on TCP port 502, and PC clients at higher number TCP ports (over port number 1024). A communications matrix and response time analysis revealed that delays increased prior to a driver crash. Also, the number or TCP/UDP sessions analyzed ranged from 100 to 200 at the primary SCADA server. Increasing the number of such connections, and the message sizes requested, can deplete the available RX buffer memory to service each connection within an acceptable response window. Slicing the available buffer memory into increasing smaller segments to service each connection could theoretically cause overrun of the RX buffers. Incidents that may precipitate such an incident include TCP/IP/WinSock distractions such as excessive IP broadcast or UDP NetBIOS traffic. Such events were recorded when peer PC’s requested updated browse lists from an unresponsive Domain or Workgroup NetBIOS Master Browser or Domain Controller. Repetitive requests for a known Domain Controller as well as “Browser Election Force” NetBIOS packets were also recorded surrounding the driver service failure event. A remedy indicated in Network Certification Services Recommendations on page 7 suggests that the customer refine a host name resolution solution. 6 s SCADA OEM representatives visited the site and removed the hard disk from the customers PC for further study. The OEM is also in the process of developing and deploying an updated driver to address the problem, though there is no direct correlation between the server failure event and the promised improvements in the updated software release. Customer Action Items The NCS Engineer uncovered the following areas requiring immediate corrective action. Though the customer was advised to implement these changes, the NCS team can be contracted to implement the corrective action plan. NCS recommends that the customer investigate the following items discovered during routine analysis of their network. It is likely that such issues could prevent them from achieving maximum performance from their network. Switches Development, Canning facility, and Spare do not properly report Duplex settings. This could be related to faulty firmware or configuration. Proper information in this regard is essential. Some devices report 10 MB/s Half-Duplex connections. Refer to Inventory section. Network Adapters capable of Full Duplex operation will significantly out-perform collision-based half-duplex systems. Check reported mis-configuration between switches. CORE_2 port 35 is connected to Boiler port 27. The CORE_2 port 35 is configured at Half Duplex, and the Boiler port 27 is configured for Full Duplex. Impact is reported Frame Check Sequence, Alignment, Fragment and Collision errors. The segment may operate, but at significantly reduced efficiency and slower response times. Configure an IP Address on the second the SQL server network adapter. This SQL Server has two network adapters. However, only one of the adapters is configured with a proper IP address. The second adapter is configured for DHCP, but since no DHCP server exists on the subnet, it defaults to 169.254.155.42. The Mfr. OUI (Organizationally Unique Identifier), MAC prefix of the adapters indicates that they are from Compaq. Check with HP/Compaq to see if perhaps your adapters can be teamed together for load balancing and fault tolerance. It may also be a wise to check for current version of SoftPaq’s and ROMPaq’s for your Proliant series servers as well. Check speed and duplex settings on any intermediate devices such as transceivers. Duplex can be mis-matched by proxy. For illustration, on side of the transceiver can be configured at maximum speed and duplex, however, the other side could be not optimally configured. Depending on the buffer memory available in the transceiver, this could result in a significant bottleneck and potentially dropped Ethernet frames. Recommendations The NCS Engineer followed up with Best Practice recommendations to further improve the performance and stability of our customer’s network. The following bulleted items may offer additional stability and functionality on the customer network as well as speed troubleshooting and problem isolation. Many cover routine best practice areas for network maintenance. 7 s Updated documentation of cabling and switch port population While a paper inventory of switch port assignments is helpful, it may be best cross-checked with either manual interrogation of the switch Address Tables, or through scheduled discovery using electronic SNMP tools. Note that it would be advisable to perform SNMP discoveries during non-production hours so that critical communications and response times are not impacted by the SNMP queries. Enable and Configure the Spanning Tree Protocol on all Switches The Spanning Tree protocol can prevent network loops. I noted that Spanning Tree appeared disabled in many of the switches I interrogated; however, there was an instance of some Bridge Protocol Data Unit (BPDU) traffic indicating that STP is enabled on some links. The BPDU’s are multicast to neighboring switches to provide topology change information. This measure could also be potentially architected into a redundant switch solution that does not require human intervention. Implement periodic physical maintenance of switches Include with this dust removal and ensuring that there is adequate cooling and ventilation sufficient within the switch OEM published limits for warranty integrity. One of the switches in the core was indicating that it was over-temperature. We opened the door on the cabinet rack to allow for additional air circulation. It may also be advisable to provide more space between the rack mounted components, and/or to install equipment fans on the top of the rack. Check the rack documentation for knockout panels to see if this is possible. Update firmware on Switches The switches controlling the production network range in age from 1 to 4 years old and appear to have the original firmware installed as when shipped. It makes sense to maintain current firmware if there is derived benefit. Be sure to consult the OEM ReadMe with any released firmware upgrade. Upgraded firmware usually addresses any known issues with the equipment and also may offer additional features or enhanced support for new standards. Updated PC NIC drivers Updating drivers for the PC/Server network interface cards may allow additional features to be controlled by the operator. One of the key features that may help improve response time is to increase the Receive Buffers on the network adapter. This will allow for more memory to be devoted to each connection to the PC. I noted that in the case of the primary SCADA server, there were over 100 TCP connections open. If the receive buffer memory is insufficient to service the incoming requests, those requests could be dropped. This may be consistent with the communications time-out by other PC”s trying to reach the primary SCADA server though the primary SCADA server continues to operate. Implement Host Name Resolution Services Much of the remaining broadcast traffic is due to queries for NetBIOS services. Implementing Windows Internet Name Services, (WINS), DNS, Dynamic DNS, or local host files would reduce the number of queries generated. Each time a PC browses the network (Network Neighborhood), a request is issued for the Domain Master browser. This NetBIOS over IP broadcast can reach thresholds where it could interrupt or delay PLC and PC communications. This activity also expenses critical RX buffers on RealTime Ethernet devices. 8 s Improved Cable Management NCS suggests adding cable management rack components to switch and patch panels. These products are one or more rack units high and can more effectively keep patch cables secure while ensuring cable clearance per the industry specification. The wiring specification for 100Mbs Full Duplex Ethernet is based upon TIA/EIA 568-A/B. The specification denotes minimum bend radii, and horizontal/vertical cable handling procedures to maintain the integrity of the cable plant infrastructure. It should be noted as well that Shielded Twisted Pair (STP), cabling could be beneficial in industrial applications. Particularly if there is even a slight difference in ground potential between MCC’s where the horizontal cable is run. All of Schneider Electric Transparent Ready products support the use of a shielded RJ-45 connector. Cable management panels should be 1U (1 rack unit), per 24 ports per each port. (Example: A 24 port switch and a 24 port corresponding patch panel would require 2 units of cable management) Backup Switch Images Consider using a TFTP server to store configuration files from switches should replacement become necessary. Note that the replacement must be the same part number as the failed unit. If different units are used, maintain a parallel configuration. Also remember to upgrade standby units as necessary when upgrading production units. Test and Certify Ethernet Patch Cables Though the installer inspected and tested the horizontal cabling, it may be beneficial to test and verify the patch cable used to connect the field devices. Particularly in the case of PC”s, patch cords can be damaged through movement and could impair error free operation. Many switch ports recorded errors in the 48 hour period after the counters were zeroed during a weekend reset. This indicates that some links are operating continually with errors. Eliminating the root causes of these errors will improve reliability, decrease latency and provide deterministic response times. Cable plant testing services are available through Schneider Electric Network Certification Services. Refer to the Contact section on page 15 of this document for additional information. Note as well the electrical differences when interconnecting DCE/DTE devices located in MCC”s that may be different electrical ground potentials when using conductive media. The preferred method is to have shielded cabling terminated in “biscuit” jacks to isolate electrical interference. Lastly, the use of shielded patch cables is preferred. Investigate Redundancy Options The customer currently maintains “hot spare” switches at each switch location, along with “dark fiber” spares. However, recovery of that segment after a failure requires network personnel to physically move to the affected location and disconnect devices from the failed switch and then reconnect them to the backup switch. While it is always preferable to have “hot spare” backup devices handy, it will most likely result in some system downtime on that segment, and potentially a loss of product. Note that if the backup units are also powered up 24x7, much like the devices that they are intended to replace so that it is not dissimilar to actually being in service. Therefore, it is not outside the realm of possibility that the backup unit may experience a failure before the primary unit, as they are both advancing towards the MTBF equally. Also, with fans operating in a powered-up condition, the backup is drawing in dust and other particulates at the same rate, and is also subject to overheating as a result. Note that the operating temperature for the 3Com Ethernet switches is a maximum of 40 degrees C, or about 104 degrees F. It is advised to install a thermometer inside the MCC’s where the switches are located to determine the actual ambient temperature. 9 s Alternatives to providing fault tolerance that can continue essential communications in such a scenario without human intervention can be discussed with Schneider Electric NCS. Please refer to the Contact section on page 15 of this document for additional information. Switch Status Lights A question was raised regarding the status of the LED’s on the 3Com switches. Note that the first resource for interpreting these is your switch documentation. However, 3Com reports link status using a "P” and “S” status LED for each port. P indicates Packet traffic and S indicates status. A table for reference follows: LED Color Indication Packet Yellow or Blinking Packets are being Transmitted/Received Status Green Off Link detected No link detected Discovery tools used by the NCS Engineer produced an inventory of network devices and interconnections that had not been documented This allows the customer to monitor specific links for errors that may affect other network segments. This inventory also allows our customer to update their paper inventory of devices, addresses and connections. Any links that may be suspect were pointed out to the customer for further investigation. Inter-switch Links The following outlines the port schedule for switch interconnects. FROM Switch CORE_1 CORE_1 CORE_1 CORE_1 CORE_1 CORE_1 CORE_1 CORE_2 Port 1 2 4 5 6 8 9 35 TO Switch MFG_1 Development CORE_2 Canning facility PKG1B PKG2B Packaging Boiler Port 47 38 49 37 49 49 37 27 IP Address 10.72.4.201 10.72.4.208 10.72.4.207 10.72.4.204 10.72.4.206 10.72.4.210 10.72.4.211 Model SuperStack 2 9300 SuperStack 3 4300 SuperStack 2 3900 SuperStack 3 4300 SuperStack 2 3900 SuperStack 3 4300 SuperStack 3 4300 Speed/Duplex 1,000 Mbs 1,000 Mbs 1,000 Mbs 1,000 Mbs 1,000 Mbs 1,000 Mbs 1,000 Mbs 100 Mbs Switch Inventory Switch CORE_1 MFG_1 Development CORE_2 Canning facility PKG1B PKG2B Software 2.00 1.10 2.00 1.10 3.00 1.10 1.10 10 s Packaging Boiler Spare Router 10.72.4.203 10.72.4.205 10.72.4.202 10.72.4.1 SuperStack 2 3900 SuperStack 2 1100 SuperStack 2 3900 DEC 3.00 2.00 3.00 Unk Discovered Topology Schematic Below is a schematic as represented by the switch tables that were inspected. This can be reconciled with your existing inventory. Additionally there is a Inter-Switch Link schedule below which switch ports interconnect the switches. Note that there are some devices which were unresponsive to discovery and warrant addition configuration verification. PKG1B MFG_1 Development Spare Unknown Router Core_1 Packaging PKG2B CORE_2 Canning facility Boiler The NCS Engineer used an advanced Ethernet media testing tool to support the conclusion drawn. This tool inspects cabling to the latest international standards. Cable Test Results The patch cable used in the problem area NOE 771-00 was tested using equipment certified to TIA/EIA 568-A/B. This test certifies Ethernet media to the accepted standards for 100 Mb/s Full Duplex operation 11 s of 100BaseTX / IEEE 802.3u. Reseating this cable at the NOE end likely restored conductivity to pair 1-2 sufficient to restart communications. Vibration, temperature and time though likely degraded communications periodically to again require such a reseating of the connector. The connector in question did not have proper connector strain relief. This test report illustrates that the Pair 1-2 failed Near End CrossTalk (a key requirement for Cat 5e), and an open on pin 3. Pin 3 is the RX+ conductor on the switch side. A glossary of test criteria and terms can be found in the section Glossary of Terms and Test Parameters beginning on page 16. Note that the RED line shown in the graphs indicates the minimum acceptable threshold per TIA/EIA 568A for IEEE 802.3u 100BaseTX operation 12 s Switch Port Schedule Below is the inventory as represented by the switch tables. It may be helpful to reconcile this switch MAC Address list with existing paper and electronic inventory lists. Links that are 10Mb/s or set at Half Duplex should warrant inspection and verification to determine if greater performance from these links can be achieved. Also, devices labeled “unknown” should be inspected to determine the nature of their role on the network. Switch Boiler Boiler Boiler Canning Canning Canning Canning Canning Canning Canning Canning Canning Canning Canning Canning Canning Canning Cloud Cloud MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG Port MAC Address 3 5 13 1 3 4 5 6 9 10 13 14 15 16 19 23 28 Unk Unk 1 2 4 5 6 7 8 9 12 14 15 16 17 18 19 21 22 23 24 00-c0-4f-79-f0-0a 00-c0-4f-79-a5-74 00-00-54-10-cb-fe 00-c0-4f-68-af-30 00-b0-d0-62-d3-27 00-c0-4f-6b-f1-d6 00-b0-d0-90-4a-6c 00-08-74-41-7c-90 00-c0-4f-a0-45-86 00-c0-4f-6b-e7-6c 00-c0-4f-a0-45-8c 00-c0-4f-68-fa-1a 00-00-54-10-86-a8 00-d0-c9-19-24-58 00-00-54-10-3f-ad 00-00-54-10-80-0c 00-00-54-10-3f-a5 00-c0-4f-6b-b2-15 00-b0-d0-60-4a-61 00-00-54-10-6b-b5 00-c0-4f-6b-f1-ab 00-06-5b-dd-a1-38 00-08-74-40-36-67 00-c0-4f-79-ec-e3 00-c0-4f-60-33-d4 00-c0-4f-79-ec-a9 00-c0-4f-68-b6-ef 00-c0-4f-60-35-06 00-06-5b-0e-af-ae 00-b0-d0-61-02-10 00-06-5b-0e-ca-ee 00-00-54-10-89-d0 00-c0-4f-ac-1d-e2 00-c0-4f-6b-b2-00 00-08-74-41-dc-4a 00-08-74-41-dc-44 00-00-54-10-89-d3 00-00-54-10-3f-d2 IP Address Speed Duplex 10.72.4.101 10.72.4.102 10.72.5.30 10.72.4.77 10.72.4.80 10.72.4.67 10.72.4.81 10.72.4.82 10.72.4.70 10.72.4.86 10.72.4.75 10.72.4.68 10.72.5.53 10.72.5.151 10.72.5.68 10.72.5.54 10.72.5.58 10.72.4.18 10.72.4.24 10.72.5.34 10.72.4.41 10.72.4.32 10.72.4.31 10.72.4.36 10.72.4.50 10.72.4.34 10.72.4.44 10.72.4.51 10.72.4.35 10.72.4.33 10.72.4.37 10.72.5.44 10.72.4.39 10.72.4.49 10.72.4.59 10.72.4.60 10.72.5.46 10.72.5.31 10 10 10 100 100 100 100 100 100 100 100 100 100 10 100 100 100 Unk Unk 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 FD FD FD Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD Description Unknown Unknown Util Can_Dev Can_Tay1 Water_1 Can_Tay4 Can_Tay5 FMC3 Hydro_Mix FMC1 Water_2 Seamer_BC_Chk/Wgh Seamer_BC_Chk/Wgh Seamer_F Seamer_B Mixers Net_Monitor Engr-WS5 VMP Condux MP_Tay2 MP_Tay1 SFM_1 MP_Line1 OFM_1 Bag_Dump MACS2 OFM_2 MP_Tay3 SFM1_B Tank Waste MP_Line2 MP_TagsServer1 MP_TagsServer2 OFM Tank Type Notes PC Dell PC PC Dell PC PLC PC PC PC PC PC PC PC PC PC PLC PC Check Link PLC PLC PLC PC PC PLC PC PC PC PC PC PC PC PC PC PC PC PLC PC PC PC PC PLC PLC 13 s MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG MFG Development Development Development Development Development Development Development Development Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 25 26 27 28 29 31 32 33 34 35 36 43 47 1 2 3 4 6 13 14 17 1 2 3 5 6 9 11 13 15 16 18 19 20 21 23 26 28 30 31 00-00-54-10-52-a5 00-00-54-10-89-cd 00-00-54-10-89-d1 00-00-54-10-89-d2 00-00-54-10-3f-71 00-b0-d0-55-69-dc 00-c0-4f-c9-f9-f6 00-00-54-10-89-ce 00-00-54-10-52-58 00-b0-d0-81-92-d4 00-b0-d0-61-02-17 00-08-74-41-92-8e 00-c0-4f-6b-80-71 00-06-5b-0e-af-a8 00-06-5b-1d-95-eb 00-60-b0-41-c4-1f 00-b0-d0-f5-34-e7 00-06-5b-0e-af-b2 00-c0-4f-79-a5-80 00-c0-4f-98-d3-68 aa-00-04-00-02-6c 00-b0-d0-90-4a-69 00-c0-4f-68-b6-63 00-08-74-41-82-b8 00-b0-d0-c6-d1-80 00-08-74-41-7c-f4 00-c0-4f-68-b6-72 00-b0-d0-b1-03-10 00-c0-4f-79-a5-7d 00-60-b0-f2-41-da 00-c0-4f-98-ba-ca 00-c0-4f-79-ef-f4 00-c0-4f-79-ec-f7 00-c0-4f-68-84-29 00-c0-4f-b9-b2-ad 00-00-54-10-3f-d1 00-b0-d0-60-ff-0a 00-b0-d0-b5-2d-e7 00-b0-d0-63-a9-1a 00-20-bd-06-93-0e 10.72.5.32 10.72.5.45 10.72.5.33 10.72.5.42 10.72.5.43 10.72.4.55 10.72.4.54 10.72.5.47 10.72.5.41 10.72.4.57 10.72.4.56 10.72.4.45 10.72.4.48 10.72.4.43 10.72.4.46 10.72.4.132 10.72.4.47 10.72.4.52 10.72.4.38 10.72.4.40 10.72.4.1 10.72.4.63 10.72.4.64 10.72.4.85 10.72.4.116 10.72.4.71 10.72.4.111 10.72.4.160 10.72.4.76 10.72.4.133 10.72.4.61 10.72.4.73 10.72.4.74 10.72.4.66 10.72.4.72 10.72.5.59 10.72.4.79 10.72.4.114 10.72.4.118 10.72.4.99 100 100 100 100 100 100 10 100 100 100 100 100 100 100 100 100 100 100 100 100 FD FD FD FD FD FD HD FD FD FD FD FD FD Unk Unk Unk Unk Unk Unk Unk 100 100 100 100 100 100 100 100 100 100 100 100 100 10 100 100 100 100 10 FD FD FD FD FD FD FD FD FD FD FD FD FD HD FD FD FD FD HD Batch Batch OFM SFM2 Dries SFM2_B MP_Tay7 SFM_2 CIP SFM2_C SFM2_B SFM2_D MACS1 MP_Tay4 MP_Dev1 Engr_DJ890 MP_Dev2 MP_Tay5 MP_Dock1 MP_Dock Router Seamer_F Seamer_D Mix_Tay Depal_Tay Gravy_WW2 PKG_WW CVS_1 Mixers Cannery_LJ4P Can_Office Mixer_1 Mixer_3 Seamer_C Seamer_A Gravy Gravy_WW3 PKG_Tay3 PKG_WW3 Power_Mon_Meter PLC PLC PLC PLC PLC PC PC Check Link PLC PLC PC PC PC PC PC PC PRN PC PC PC PC PC PC PC PC PC PC PC PC PC PRN PC PC PC PC PC Check Link PLC PC PC PC PC Check Link 14 s Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Core_2 Packaging Packaging Packaging Packaging PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B PKG1B 11 13 15 16 18 19 20 21 23 26 28 30 31 33 36 9 10 11 12 2 3 4 5 6 7 8 9 10 13 14 15 16 18 19 22 23 26 27 28 29 00-b0-d0-b1-03-10 00-c0-4f-79-a5-7d 00-60-b0-f2-41-da 00-c0-4f-98-ba-ca 00-c0-4f-79-ef-f4 00-c0-4f-79-ec-f7 00-c0-4f-68-84-29 00-c0-4f-b9-b2-ad 00-00-54-10-3f-d1 00-b0-d0-60-ff-0a 00-b0-d0-b5-2d-e7 00-b0-d0-63-a9-1a 00-20-bd-06-93-0e 00-b0-d0-b5-30-aa 00-00-54-10-47-d1 00-06-5b-0e-ca-f1 00-b0-d0-55-4a-20 00-b0-d0-b5-2d-e3 00-b0-d0-82-6a-59 00-00-54-10-3f-b7 00-00-54-10-3f-a3 00-00-54-10-47-da 00-00-0a-30-92-f9 00-b0-d0-61-02-0f 00-00-54-10-47-8a 00-00-54-10-3f-b6 00-00-54-10-3f-b9 00-00-54-10-3f-b0 00-06-5b-0e-cb-05 00-00-54-10-3f-a6 00-00-54-10-48-c5 00-b0-d0-61-01-6d 00-06-5b-0e-af-aa 00-00-54-10-a5-bb 00-06-5b-0e-ca-ea 00-30-11-02-00-b9 00-b0-d0-61-01-fd 00-06-5b-0e-c5-72 00-b0-d0-f2-ff-e7 00-00-54-10-3f-a4 10.72.4.160 10.72.4.76 10.72.4.133 10.72.4.61 10.72.4.73 10.72.4.74 10.72.4.66 10.72.4.72 10.72.5.59 10.72.4.79 10.72.4.114 10.72.4.118 10.72.4.99 10.72.4.119 10.72.5.101 10.72.4.115 10.72.4.117 10.72.4.121 10.72.4.113 10.72.5.89 10.72.5.82 10.72.5.90 10.72.4.149 10.72.4.141 10.72.5.84 10.72.5.81 10.72.5.83 10.72.5.94 10.72.4.175 10.72.5.95 10.72.5.87 10.72.4.148 10.72.4.156 10.72.5.92 10.72.4.153 10.72.5.152 10.72.4.155 10.72.4.162 10.72.4.157 10.72.5.97 100 100 100 100 100 100 100 10 100 100 100 100 10 100 100 100 100 100 100 100 100 100 10 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 FD FD FD FD FD FD FD HD FD FD FD FD HD FD FD Unk Unk Unk Unk FD FD FD HD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD FD CVS_1 Mixers Cannery_LJ4P Can_Office Mixer_1 Mixer_3 Seamer_C Seamer_A Gravy Gravy_WW3 PKG_Tay3 PKG_WW3 Power_Mon_Meter PKG_WW4 Gravy_Pouch PKG_Tay4 PKG_WW2 PKG_Tay5 PKG_Tay2 Cassete_Shuttle_Cell-1 Chunk_Conveying Cassete_Shuttle_Cell-2 Toyolink_Node PO_Dev1 Cassette_Loading_Cell-2 Retort_Cooling Cassette_Loading_Cell-1 Retort_1C PO_Garvens Retort_2A Cassette_Unloading_Cell-2 PO_Training2 Cell1_Retort Retort_1A Cell2_Retort Unknown Cell1_Filler Cell2_Unload Chunk2 Retort_2C PC PC PRN PC PC PC PC PC PLC PC PC PC PC PC PLC PC PC PC PC PLC PLC PLC Unk PC PLC PLC PLC PLC PC PLC PLC PC PC PLC PC Unk PC PC PC PLC Check Link Check Link Check Link HMS_Fldbus 15 s PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B PKG2B Spare Spare Spare Spare Spare Spare Spare Spare Spare Spare Spare Spare Spare Unk 7 8 8 9 10 11 12 13 15 19 25 26 37 1 3 4 6 12 14 15 20 23 24 25 31 36 Unk 00-00-54-10-89-cf 00-c0-4f-96-bf-9c 00-00-bc-1e-15-aa 00-00-bc-1e-2f-63 00-06-5b-0e-b2-2a 00-06-5b-40-d1-c1 00-08-74-92-35-ce 00-08-74-92-35-cc 00-06-5b-40-d2-2f 00-b0-d0-d9-b8-28 00-06-5b-de-85-60 00-06-5b-de-85-7e 00-00-d1-89-59-41 00-b0-d0-61-02-16 00-04-75-87-dd-60 00-b0-d0-84-07-0c 00-c0-4f-98-ba-a4 00-c0-4f-79-76-1a 00-30-c1-ab-a7-a4 00-c0-4f-8f-9a-be 00-80-5f-c1-89-6e 00-80-5f-9f-6c-41 00-b0-d0-90-4a-6d 00-c0-4f-79-a5-de 00-b0-d0-61-01-6c 00-08-74-40-36-23 Unknown 10.72.5.105 10.72.4.106 10.72.5.106 10.72.5.107 10.72.4.167 10.72.4.171 10.72.4.173 10.72.4.174 10.72.4.172 10.72.4.166 10.72.4.170 10.72.4.169 10.72.4.176 10.72.4.22 10.72.4.179 10.72.4.14 10.72.4.20 10.72.4.25 10.72.4.136 10.72.4.27 10.72.4.11 10.72.4.12 10.72.4.29 10.72.4.30 10.72.4.147 10.72.4.28 10.72.4.200 100 10 10 10 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 Unk FD HD HD HD FD FD FD FD FD FD FD FD FD Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk Unk PCP2 Waste_Boil1 Pouch_Palletizer Pouch_Case_Conveyor Unknown Cell1_TrayLoader PO_TagSrvr1 PO_TagSrvr2 Cell2_TrayLoader PO_Palletizer Cell2_Packaging Cell1_Packaging Unknown Engr_WS2 Unknown Engr_WS1 Sun_Flower Tank_Receive HPC_Laser Engr_WS7 NT_Srvr_P NT_Srvr_B Power_Monitor Office_1 PO_Training1 Unknown Unknown PLC PC PLC PLC PC PC PC PC PC PC PC PC PC PC PC PC PC PC PRN PC PC PC PC PC PC PC Check Link Check Link Check Link Dell PC Adaptec NIC 3Com NIC Dell PC Contact For a detailed network analysis including assistance with re-configuration, optimization and testing contact Schneider Electric Network Certification Services toll free at 888-266-8705. Schneider maintains an experienced staff of IT/Automation professionals with specialized tools to certify cabling and skills in all major network OEM platforms with unique experience in Ethernet Control Networks. 16 s Glossary of Terms and Test Parameters Each segment of media was tested using a swept frequency instrument. Each test is performed by scanning and reporting tests on each pair of media, at up to six frequencies raging from 1 MHz to 100 MHz. At each frequency, an algorithm based upon TIA/EIA 568-A is applied to determine an acceptable result for that frequency. The difference between the acceptable value at that frequency, and the actual valued measured, is termed the Margin. For tests involving multiple pairs on the same cable, the “worst case” margin result of the pairs tested is termed the Overall Margin. Each network segment is tested in a non-destructive process, from the termination at the field device, to the termination at a hub or switch. Such a test requires that the device end termination and hub/switch end termination be disconnected briefly during the procedure. This method of testing accommodates all terminations, patch panels, cabling sections and punch down blocks for an accurate measurement of segment performance. Such a method can detect failing segments, or segments in which marginal effects are cumulative and thus may not be detected by tests on individual sections. Should an overall Ethernet segment fail, each media component in that segment is tested individually to determine the source of the failure. Test data analysis from the failed component, and careful visual inspection, will determine the root cause of the failure. Physical inspection involves examining each component for: Proper matching of components Adequate strain relief and bend radii Sufficient airflow, temperature and humidity control where necessary Fit, condition and cleanliness of connector contacts Earth grounding of devices Ethernet topology rules application Pass/Fail test values are based upon an established standard temperature of 20 degrees Celsius/ 68 degrees Fahrenheit. Media Classifications Category Twisted Pair cabling is rated by Category levels, 3, 4, 5, 5e and 6. The category a cable is rated at is dependent upon compliance with Transmission Performance specifications outlined in TIA/EIA 568-A and the published addenda. These performance specifications cover the frequency at which the cable is rated to operate and other operating requirements such as Cross Talk and Attenuation values. Category 3 cable is rated up to 16 MHz and is suitable for 10 Mbit CSMA/CD networks. Category 4 cable is rated up to 20 MHz. Category 5 cable is rated up to 100 MHz. Category 5e, (enhanced), is rated at 100 MHz but with a more stringent requirement for NEXT, PSNEXT, Attenuation, number of twists per foot, etc. Category 6 cabling, ratified by TIA/EIA 568-B is certified to operate at 250 MHz UTP Unshielded Twisted Pair cabling is eight conductors of 22 AWG copper. Each copper conductor has a thermoplastic coating. The eight conductors are each twisted into four pairs with a specified number of twists per foot, (as outlined in the Category). The four pairs are then twisted around each other, again for a specified number of twists per foot. The twists are to reduce cross talk by canceling out opposing electrical signals. UTP cable is also available with a Plenum fire resistant coating. 17 s FTP Foil Twisted Pair cabling is of similar construction to UTP, but with metallic foil shielding over each pair to reduce interference EMI and RFI from external sources. FTP can be rated using the same TIA/EIA Category ratings as UTP. FTP cable has an embedded ground wire, which must be grounded at both ends. SFTP Similar to FTP, Shielded Foil Twisted Pair cabling has a metallic braid or sheath covering all four pair. SFTP also has a metallic ground wire. Multi-Mode Fiber Offers much higher performance with data rates up to 2 Gbs, distances up to 2 km, and immunity from EMI or Cross Talk. Multi-mode fiber, (MMF), consists of a glass core of varying diameters, (typically 50 or 62.5 micros), and a protective cladding of typically 125 microns. Surrounding the cladding on many manufacturer types of Multi-Mode Fiber media is a member for strength and PVC jacket. Multi-mode fiber is typically orange in color and is terminated by SC, (Subscriber Connector), ST (Straight Tip) bayonet connectors, or the higher density, keyed MT-RJ connector. Multi-mode fiber is a common and cost effective medium for Industrial Ethernet deployment. MMF Connectors are typically beige in color. Single-Mode Fiber Single-Mode Fiber-Optic media has construction similar to MMF but with a smaller core diameter, (typically 8-9 microns), of low loss glass, and with less refraction can drive signals much greater distances, (up to 40km). The optical lasers used for SMF installations and labor costs associated with installation and termination can command a substantially higher price for installation. SMF jackets are commonly yellow to distinguish it from MMF. SMF connectors are typically blue in color. Testing Parameters Attenuation Is the decrease in signal strength as it travels along the wire. This loss increases as cable length, temperature, and frequency increase. Attenuation is also greater in smaller `diameter than larger diameter wire. Stranded wire media also has greater attenuation than solid conductor media. Other causes of excessive attenuation are, a poor grade of cable, or not maintaining twists on UTP at termination points. Cable Length Is determined by protocol and media used as referenced by the IEEE 802.3 standard for Ethernet LAN Communications. Delay Is Propagation delay. The amount of time it takes a signal to travel along copper or fiberoptic media. Delay is one of the primary reasons there are limitations on the length or diameter of an CSMA/CD Ethernet LAN. Maximum delay for an Ethernet segment is 570 nanoseconds, or 5.7 nanoseconds per meter. This is a result of a sender listening during transmission to transmit the minimum frame size, (64 bytes), plus preamble (64 bits), to detect a collision. ELFEXT Equal Level Far End Cross Talk is a derivative of the Far End Cross Talk measurement. While Far End Cross Talk is a measurement similar to Near End Cross Talk, ELFEXT is the signal transmitted from the local end and measured at the far end. However, because the signal is attenuated, similar conductors of different lengths may have very different results. For this reason, ELFEXT subtracts the value of attenuation from the result for a 18 s more precise reading thus accommodating differences in length. Causes of ELFEXT failures are similar to those for NEXT failures. Margin The test result Margin is the difference between an acceptable result and an actual result, for a test on an individual pair at a given frequency. As the media is scanned at a variety of frequencies, the acceptable result changes along with the frequency. A positive margin value indicates, in decibels, how much a segment, or pair, exceed the test standard at that frequency. A negative value indicates, also in decibels, the amount that the segment does not meet the standard for that frequency. Overall Margin Overall Margin represents the “worst case” condition among all pairs in a section of segment tested. Many tests require that each pair on a cable must be tested individually, or in conjunction with another pair. The resulting deviation, or Margin, is compared with other results from the same cable. The worst case condition among the tests conducted on that cable is termed the Overall Margin. Near End- The test device consists of two units, each unit connected to one end of the cable under test. One unit Far End generates the test signal, the other unit, (remote or Far End), records the result or reflection. This ensures that the cable is tested thoroughly and that the errors or faults can be pinpointed as to location. NEXT Near End Cross Talk is the ability for a signal on one wire to propagate a signal onto an adjacent wire. The Electro-magnetic field generated by the signal current on the wire can interfere with transmission on other wires. Therefore, the wire pairs are twisted to cancel each other’s opposing fields. Maintaining the twists is critical to proper Ethernet operation. Problems could result where the receiver cannot distinguish between a legitimate received signal and a signal that is the result of cross-talk from another pair. Causes of NEXT failures are, failure to maintain twists at connector, (max. untwisted length at connector for Category 5 is 0.5”), non-compliant connectors, use of flat 8 conductor patch cables, use of Type 66 voice grade punch down blocks instead of data grade type 110 blocks, carrying other applications on pairs unused by Ethernet, and reversed, crossed or “split pairs” which are pairs not logically grouped. Noise Noise is unwanted electrical or electromagnetic energy present on a line that can degrade the quality of the signal on a cable. Noise is sometimes a contributing factor in unreliable links thus causing many retransmissions. Passing a cable through an electromagnetic field could cause noise (Ex. Near high power lines, motors, and generators). Ethernet operates at +2.5v / -2.5v totaling 5v peak to peak. Noise is measured as Impulse Noise, (IEEE 802.3 Section 12.7.4.1), expressed in the number of times over a 30 minute test period that the induced voltage level exceeds a Butterworth Low-Pass filter threshold for an assigned frequency. The maximum voltage levels are: 170mV @ 2 MHz, 275 mV @ 4 MHz, and 560 mV @ 10 MHz. Noise is measured on an open-ended, (disconnected both ends), line. The noise voltage on wire pairs terminated at both ends shall not exceed the corresponding threshold voltages more than 9 times per 1800 second interval. PSELFEXT Similar to PSNEXT, Power Sum Equal Level Far End Cross Talk is an algebraic summation of the ELFEXT affects on each pair by the other three pairs. Typically PSELFEXT results are up to 3 dB lower than the worst-case ELFEXT result at each end of the link. 19 s PSNEXT Similar to PSELFEXT, Power Sum NEXT (PSNEXT) is actually a calculation, not a measurement. PSNEXT is derived from an algebraic summation of the individual NEXT effects on each pair by the other three pairs. PSNEXT and ELFEXT are important measurements for qualifying cabling intended to support 4 pair transmission schemes such as Gigabit Ethernet. There are four PSNEXT results at each end of the link per link tested. Typically PSELFEXT results are up to 3 dB lower than the worst-case NEXT result at each end of the link. Return Loss Measures the uniformity of the media impedance. The measurement is relative to a current UTP standard source impedance of 100 Ohms. Return Loss measures the difference between the transmitted signal and the reflected signal. As cabling has mismatches in impedance, return loss is measurable. Causes for Return Loss failure may include non-specification cable or terminators, changes in twists, handling, installation, and varying copper diameter. Segment A Network Segment is equivalent to an Ethernet segment that extends from a Data Terminal Equipment device or DTE, (such as a PLC with an Ethernet interface), to an Data Communications Equipment or DCE device such as a switch or hub. Qualifying a segment for Ethernet is critical in CSMA/CD or Full Duplex Ethernet. Section A section is described as a length of media from one termination to another, such as a patch cable. An Ethernet segment may be comprised of several sections as the link passes through patch panels and punch down blocks. Wiremap Measures continuity of each wire end to end. Pins should be terminated for all eight conductors with same assignments. Exception is an IRL (Inter Repeater Link) “crossover cable” where pin assignments are TD, (Transmit Data), on one end and RD, (Receive Data), on the other end. As Ethernet, (excepting 100BaseT4), uses only 2 pair of conductors, (pins 1,2,3 & 6), it is possible to have a wiremap fault on an otherwise functioning connector if conductors 7 and 8 are crossed, open or shorted. Wiremap failures may also be due to a faulty connector, improper termination or nicked conductor sheathing. Standards used in Testing IEEE 802.3 (2000 Edition) and Applicable Supplements - Carrier Sense Multiple Access with Collision Detection (CSMA/CD) Access Method and Physical Layer Specifications TIA/EIA 568-A (October 1995) Commercial Building Telecommunications Cabling Standard TIA/EIA 568-A-1 (September 1997) Propagation Delay and Delay Skew Specifications for 100 Ohm 4 Pair Cable TIA/EIA 568-A-2 (August 1998) Corrections and Additions to TIA/EIA 568-A TIA/EIA 568-A-3 (December 1998) Addendum No. 3 to TIA/EIA 568-A TIA/EIA 568-A-4 (December 1999) Production Modular Cord NEXT Loss Test Method and Requirements for Unshielded Twisted Pair Cabling TIA/EIA 568-A-5 (February 2000) - Transmission Performance Specifications for 4 Pair 100 Ohm Category 5e Cabling 20