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NHS Grampian
Job Description – RP6926
These documents should be completed in full for all new posts within NHSG and applications for
re-grading. On completion to be submitted to Job Evaluation Co-ordinator followed up by a signed
paper copy. Please note Job s will not be processed until both copies are received.
New post
SECTION 1
JOB IDENTIFICATION
Must be completed
Job Title:
Health Care Support Worker
Department(s):
Prison Health Care
Location:
HMP & YOI Grampian
Job ID:
RP6926
Grade:
Band 3
Hours:
5 x 37.5 hours per week
Salary:
£16,271 - £19,268 per annum
Closing Date:
Wednesday 27th November 2013
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SECTION 2
Job Purpose statement
To actively participate in the delivery of patient care, as an unqualified nurse in
the multi-disciplinary team within the Service Area.
Organisational Chart (Please identify this post clearly in the structure – as a
minimum show 2 levels above and 2 levels below (where relevant).
Health Care Manager
Clinical Manager
Senior Practitioner Nurse
Practitioner Nurse
Healthcare Assistant
Please refer to appendix B(i) for definitions
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Communication and relationship skills
The post holder is required:
To communicate in a professional manner at all times. The main purpose of
communication is to relay information regarding patients conditions and other
issues relating to patient care to appropriate team members.
To be polite and courteous in all communications and work co-operatively with
patients, relatives, senior nurses and other members of the multi-disciplinary
team. This includes support services, secretarial, reception and 3rd sector
colleagues.
At times the post holder may require to assist with distressed, upset, angy or
anxious patients, carers and relatives.
On occasions the post holder may be required to deal with untoward incidents
such as self harm, attempted suicide or aggressive behaviour.
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Knowledge, training and experience
The post holder required to:
Be of a caring, friendly disposition, have a genuine commitment to working in
health care.
Have previous relevant healthcare experience desirable but not essential.
Have a Level of theoretical knowledge through formal training or equivalent
training to SVQ3 level.
Have knowledgeable of physical/mental illness, cultures, actions and
behaviours. This would be gained through in house training, short courses
and/or SVQ’s.
The following statutory/mandatory training will be required –
 Moving & Handling
 Basic Life Support
 Hand Hygiene
 E.KSF
 Fire Safety Awareness
 Personal Protection Training
 Child Protection
 ACT 2 CARE (SPS Suicide Risk Management system)
Other relevant training e.g
 Awareness of basic legal and ethical issues e.g Mental Health (Care and
Treatment) (Scotland) Act 2003, Criminal Procedure (Scotland) Act 1995
and Adults with Incapacity (Scotland) Act 2000.
 Understanding of various NHS Grampian Policies
 Dementia New to Forensic
 Bereavement and Loss
 Basic IT Skills
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Analytical and judgemental skills
The post holder will:
Demonstrate delivery of a high standard of health care provision under the
guidance and supervision of qualified nursing staff.
Actively participates in Health Improvement initiatives.
Demonstrates adherence to NHS Grampian/local policies and procedures.
Demonstrates ability to perform specific clinical skills required within the
department and prioritise which duties to respond to first. These skills may
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include:
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Primary Health Care
Mental Health Care
Substance Misuse
Medications Management
Phlebotomy
Dressings
Urine Sampling
Report on patients condition.
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Planning and organisational skills
The post holder will:
Organise own day to day work tasks or activities, plans own work.
Accurately records relevant information on appropriate charts.
Actively delivers care to patients in custody in accordance with care plans.
Respects the privacy and dignity of patients at all times.
Completes appropriate documentation and adheres to Code of Conduct.
Completes evidence of development, objectives and training on e.ksf
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Physical Skills
The post holder will:
Be required to use and maintain equipment and moving and handling aids as
used within specific service areas.
Be required to use IT Systems.
At times be expected to assist immobile patients.
Be expected to adapt to the shift pattern required within the European
Working Time Directive and may be required to work a variety of shifts.
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Responsibilities for patient/client care
The post holder will be
Required to use their own initiative but will work under the supervision of a
Registered Nurse.
Required to report any clinical changes to relevant disciplines.
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Delegated responsibility for the delivery of care to a certain number of patients
in custody, this will be allocated by the nurse in charge who will have overall
responsibility.
May be required to provide personal care to patients in custody e.g assisting
with feeding, appearance, and other activities of daily living.
Required at times to assist in other areas of the service as delegated.
Able to carry out programmes of care and treatment developed by others,
which may entail making modifications to the care programme within
prescribed parameters and reporting back on progress.
Able to support individuals or group sessions within overall programmes of
care/treatment.
Unsupervised at times with patients in custody during observations, when post
holder needs to proactively anticipate potential hostility, abuse or violence
and initiate de-escalation techniques and/or alarmed response.
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Responsibilities for policy and service development implementation
The post holder will
Work with all staff within the multi-disciplinary team and the senior
management team to ensure a process of continuous service improvement is
met through appropriate quality assurance mechanisms
Demonstrates an understanding and adherence to local and national Health &
Safety policies and procedures
Demonstrates an understanding of Infection Prevention and Control and
adhering to Policies.
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Responsibilities for financial and physical resources
The post holder will
Work with all staff within the multi-disciplinary team and the senior
management team to ensure continuous service improvement and the efficient
and effective use of time and other resources.
Demonstrate economy in the use of supplies
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Demonstrate awareness of stock control systems and how they should be used.
Participating in the management of stock/supplies and to have the ability to
work within an allocated busget.
Actively participates in the care and maintenance of stock/equipment.
Undertakes general housekeeping of the clinical environment to ensure a
welcoming atmosphere to all visiting the area.
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Responsibilities for Human Resources
The post holder will
Demonstrate own duties to new or less experienced or Bank staff.
Maintain responsibility for Own personal Development with guidance from
qualified staff in line with Staff Governance Standards.
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Responsibilities for information resources
The post holder will
Ensure all relevant documentation is completed in a timely manner.
Report any incidents according to the Occurrence Recording System.
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Responsibilities for research and development
The post holder will
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Demonstrate adaptability towards changes in practice through the introduction
of evidence based practice.
Freedom to act
The post holder will
Work with supervision close by and within well established procedures.
Actively contributes to the provision of continuity of care for all patients.
Maintain the highest standard of health care provision within a complex multidisciplinary environment.
Adapt to a wide variety of situations as patients conditions can change rapidly
and report this to nurse in charge.
Actively deliver patient care under supervision in accordance with the care plan
as prescribed taking patients choice into consideration.
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Be guided by standard operating procedures, good practice and established
precedents – senior staff available for reference and work may be checked on a
sample/random basis
Be responsible for the observation and management of patients during
therapeutic activities.
Initiate a dialogue with supporting agencies depending on severity of the
situation and take lead role in violent incident management if required.
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Physical effort
The post holder
May be required to drive.
At times work within confined spaces, require moving and handling skills which
should be kept up to date as agreed by NHS Grampian.
The post holder may be exposed to situations where there is violence,
aggression and a high risk to the well being and safety of patients in custody
and staff.
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Mental effort
The post holder
May be required to close Observe Patients following agreed policy.
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Emotional effort
The post holder
May have to deal directly with challenging behaviour.
On occasions the post holder may be required to deal with untoward incidents
such as self harm, attempted suicide or aggressive behaviour.
On occasions may frequent distressing or emotionally circumstances e.g Care
of terminally ill patients deaths.
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Working conditions
The post holder will
Occasionally be exposed to bodily fluids.
Occasionally be exposed to verbally or physically threatening and aggressive
behaviour.
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NHS GRAMPIAN
PERSON SPECIFICATION
The Person Specification should meet the demands of the job and comply with current legislation. Setting
unnecessary standards may, for example, unfairly discriminate against one sex, the disabled or minority racial
groups. Applicants should be assessed in relation to their ability to meet the real requirements of the job as laid
down in the job description. Shortlisted candidates MUST possess all the essential components as detailed
below.
POST/GRADE:
Health Care Support Worker Band 3
LOCATION/HOSPITALS:
HMP &YOI Grampian
WARD/DEPARTMENT:
Prison Health Care
ATTRIBUTES
Qualifications
ESSENTIAL
Good general level of education
SVQ level 3 or equivalent experience.
Experience
Previous patient care experience.
Special Aptitude and Abilities
Ability to work independently & as team
player
Computer literate
Good interpersonal and communication
skills.
Shows initiative.
Adapts to changing circumstances.
Caring disposition
Flexible to meet needs of services
Motivated
Conscientious
Disposition
Physical Requirements
DESIRABLE
Experience of working in a secure
unit or custodial setting.
Good health record
Able to move equipment/patients
Stand/sit for long periods of time
Particular Requirements
of the Post
Venepuncture
Wound Dressings
MAJOR RISKS IN DOING THIS JOB
Please indicate the major risks the job holder could face in doing this job
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Exposure to body fluids
The job involves delivery of health care within a prison setting where patients in custody may display challenging
behaviour on a daily basis. There is a risk of being exposed to situations where there is use of foul and abrasive
language and exposure to dangerous situations.
If there are no major risks for the job holder please tick this box
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