Download Cancer Information Directory for people affected by cancer living in

/
Cancer Information Directory
for people affected by cancer living in
Dewsbury, Pontefract and Wakefield
Contents
IntroductionPage 3
National Cancer Organisations
Page 4
Support Groups run by Mid Yorkshire Hospitals for patients
Page 19
Local Support Groups and Organisations Page 20
Carer SupportPage 23
Stop Smoking ServicesPage 25
Hospices and Palliative Care Services
Page 26
Local Health CarePage 28
Walk-in CentresPage 31
Social ServicesPage 33
Useful InformationPage 36
Benefits and Financial Help
Page 39
Holiday Travel Page 44
Travel Insurance Page 45
TransportPage 46
NHS AbbreviationsPage 48
Getting InvolvedPage 50
2
Introduction
Welcome to the 5th Edition. The aim of this directory is to provide
you with information about services that are available to patients
who have been diagnosed with cancer and their family and carers.
There is a wealth of advice and support available in West Yorkshire
and this booklet aims to help you find what you need from reliable
sources.
The cancer information directory has been produced by Mid
Yorkshire Hospitals NHS Trust with advice and support from
the Cancer Partnership Group. We have tried to ensure that the
information in this directory is accurate at the time of going to press,
however we cannot guarantee its complete accuracy and we accept
that this is not an exhaustive list.
It is not the intention of Mid Yorkshire Hospitals or the Cancer
Partnership Group to recommend or promote certain services or
groups but to make the information available so that the users of
this information directory can choose to find out more.
We hope that you find it useful.
If you have further queries or comments regarding the
information contained in this directory please contact:
Francesca:
01924 512363 or
email [email protected]
3
National Cancer Organisations
National cancer organisations provide a variety of information such as
leaflets, telephone helplines and specialist information.
Bob Champion Cancer Trust
* Address: 6 Old Garden House, The Lanterns, Bridge Lane, London, SW11 3AD
Telephone: 020 7924 3553
Website:
www.bobchampion.org.uk
Email:
[email protected]
Research centre for urological cancer researching prostate, testicular
and bladder cancers.
Boots WebMD
Website:
www.webmd.boots.com
An online source of health and wellbeing advice with medical news and
information.
Bowel Cancer UK
* Address: Wilcox House, 140-148 Borough High Street, London, SE1
1LB
Telephone: 020 7940 1760
Website:
www.bowelcanceruk.org.uk
Email:
[email protected]
A leading bowel cancer charity in the UK which is dedicated to raising
awareness and improving quality of life. They provide free information,
support and advice for people affected by bowel cancer.
The Brain Tumour Charity
* Address: Hartshead House, 61-65 Victoria Road, Farnborough, Hampshire, GU14 7PA
Telephone: 0808 800 0004 support & information line
Website:
www.thebraintumourcharity.org
Email:
[email protected]
Largest brain tumour charity in the UK. Fund scientific and clinical
research and offer support and information to people affected as well as
raising awareness and influencing policy.
4
Breast Cancer Care
* Address: 5-13 Great Suffolk Street, London, SE1 ONS
Telephone: 0808 800 6000 helpline
Website:
www.breastcancercare.org.uk
Email:
[email protected]
The UK’s leading provider of information, assistance and emotional
support for anyone affected by breast cancer.
Breast Cancer Haven - Leeds
* Address: 4-5 The Gateway West, East Street, Leeds, LS9 8DA
Telephone: 0113 284 7829
Website:
www.thehaven.org.uk
Email:
[email protected]
Provide free support, information, counselling and complementary
therapies to anyone affected by breast cancer. The Leeds centre is
open Mon-Fri 9-5 pm.
British Association for Counselling and Psychotherapy (BACP)
* Address: BACP House, 15 St John’s Business Park, Lutterworth, LE17 4HB
Telephone: 01455 883 300 customer services, lines open Mon-Fri 9-5 pm
Website:
www.bacp.co.uk
Email:
[email protected]
Provide a list of local counsellors that enables potential clients to find a
suitable counsellor in their particular area.
British Lung Foundation (BLF)
* Address: 73-75 Goswell Road, London, EC1V 7ER
Telephone: 03000 030 555 helpline open Mon-Fri 9-5 pm
Website:
www.blf.org.uk
Email:
[email protected]
Provides support for people affected by lung disease. Have a
nationwide network of Breathe Easy patient support groups.
5
British Lymphology Society
* Address: The Garth House, Rushey Lock, Tadpole Bridge,
Buckland Marsh, Nr Faringdon, Oxfordshire SN7 8RF
Telephone: 01452 790 178
Website:
www.thebls.com
Promotes awareness of lymphedema to the public and health
professionals.
British Nutrition Foundation
* Address: Imperial House, 6th Floor, 15-19 Kingsway, London WC2B 6UN
Telephone: 020 7557 7930
Website:
www.nutrition.org.uk
Email:
[email protected]
Provides information on diet, nutrition and related health matters.
British Thyroid Foundation
* Address: 2nd Floor, 3 Devonshire Place, Harrogate, HG1 4AA
Telephone: 01423 709 707
Website:
www.btf-thyroid.org
Email:
[email protected]
Provides information and support to people affected by thyroid
disorders and cancer. Telephone support is available, see website for
further information.
Cancer Black Care
* Address: 79 Acton Lane, London, NW10 8UT
Telephone: 020 8961 4151
Website:
www.cancerblackcare.org.uk
Email:
[email protected]
Provide information and support for people affected by cancer within
the BME community.
6
Cancer Laryngectomee Trust
* Address: PO Box 618, Halifax, HX3 8WX
Telephone: 01422 205 522 Carole Stainton
Website:
www.cancerlt.org
Email:
[email protected]
Has a register of neck breathers, newsletters, support and information
to all new laryngectomees. Also produce a free self help book.
Cancer Research UK
* Address: Angel Building, 407 St John Street, London, EC1V 4AD
Telephone: 0808 800 4040 free phone support line,
open Mon-Fri 9-5pm
Website:
www.cancerresearchuk.org
A charity that is dedicated to researching the causes, treatment and
prevention of cancer. Informative website. Nurses are available to
speak to on the support line.
Carers Trust (formerly Princess Royal Trust for carers and
Crossroads Care)
* Address: 32-36 Loman Street, London, SE1 0EH
Telephone: 0844 800 4361
Website:
www.carers.org
Email:
[email protected]
Young Carers Website: www.youngcarers.net
Provide support, advice and information to carers. Also provide breaks,
education, training and employment opportunities.
Carers UK
* Address: 20 Great Dover Street, London, SE1 4LX
Telephone: 0808 808 7777 for help and advice Mon-Fri 10-4 pm
Website
www.carersuk.org
Email:
[email protected]
Provide information and advice regarding welfare rights, benefits and
community care issues and support for all carers.
7
CML Support
* Address: 2 Belgrave Road, London, E17 8QE
Website:
www.cmlsupport.org.uk
An online patient support group for chronic myeloid leukaemia patients.
Gives access to a discussion forum and has information on current
therapies.
Colostomy Association
* Address: Enterprise House, 95 London Street, Reading, RG1 4QA
Telephone: 0800 328 4257 free phone helpline available 7 days a
week, 24 hours a day
Website:
www.colostomyassociation.org.uk
Email:
[email protected]
Provides support, reassurance and practical information to patients
who have undergone a colostomy. Free literature is available on
request.
Cruse Bereavement Care
* Address: PO Box 800, Richmond, Surrey, TW9 1RG
Telephone: 0844 477 9400 helpline
Telephone: 0808 808 1677 Young Peoples helpline
Website:
www.cruse.org.uk
Email:
[email protected]
Local Branches
Cruse Kirklees: 0844 800 3309
Cruse Pontefract and Wakefield: 01977 708335
Services are free to bereaved people. Practical and emotional support,
information, education and training is provided.
Dimples
* Address: Linco House, Manchester Road, Carrington, Manchester, M31 4BX
Telephone: 0161 777 9610
Website:
www.featherpremiercollection.com
Leading European distributor of wigs and toupees.
8
Gynae C
* Address: 1 Bolingbroke Road, Swindon, Wiltshire, SN2 2LB
Telephone: 01793 491 116 Helen Jackson
Website:
www.gynaec.co.uk
Email:
[email protected]
Offers a confidential helpline supporting women who have or have had
any form of gynaecological cancer.
HealthTalk.Org
Website:www.healthtalk.org
Provides free, reliable information about health issues by sharing
people’s real life experiences. 85 health conditions/subjects are
covered. It features video and audio clips as well as written information.
Also supports young people via the following website: www.
youthhealthtalk.org
Ileostomy and Internal Pouch Support Group (IA)
* Address: Peverill House, 1-5 Mill Road, Ballyclare, Northern Ireland, BT39 9DR
Telephone: 0800 0184 724 office hours
Website:
www.the-ia.org.uk
Email:
[email protected]
Helps people return to full and active lives following surgery for the
removal of the colon. Produces factsheets and booklets and access to
an online forum.
James Whale Fund for Kidney Cancer
* Address: The Old Coach House, High Street, Harston,
Cambridge, CB22 7PZ
Telephone: 0330 111 2333
Website:
www.jameswhalefund.org
Email:
[email protected]
Provides information about kidney cancer and support to patients
and their family. It also supports research into causes, prevention and
treatment of the disease.
9
June Hancock Mesothelioma Research Fund
Website: www.junehancockfund.org
Email:
[email protected]
Telephone: 0114 274 4420
The fund encourages and sponsors research into mesothelioma.
Provides help and guidance to sufferers, families and carers.
Kidney Cancer Support Network
* Address: The Bungalow, West Cliff, Porthtowan, Nr Truro, Cornwall, TR4 8AE
Telephone: 01209 890 326
Website:
www.kidneycancersupportnetwork.co.uk
Email:
[email protected]
A support network that is patient led by patients & caregivers who have
been affected by kidney cancer. Gives access to a patients forum and
information about treatments that are available.
Kidney Cancer UK
* Address: Julie Oldfield, Secure Hold Business Centre, Studley Road, Redditch, B98 7LG
Telephone: 0844 870 7054 local rate
Website:
www.kcuk.org
Email:
[email protected]
Provides information and support for patients and carers as well as a
kidney cancer fact pack.
Leukaemia Care – National
* Address: 1 Birch Court, Blackpole East, Worcester, WR3 8SG
Telephone: 0808 8010 444 24 hour careline
Website:
www.leukaemiacare.org.uk
Email:
[email protected]
Provides support to people affected by leukaemia, lymphoma,
myeloma or other blood disorders via contacts and support groups
throughout the UK.
10
Look Good Feel Better
* Address: West Hill House, 32 west Hill, Epsom, Surrey, KT19 8JD
Telephone: 01372 747 500
Website:
www.lookgoodfeelbetter.co.uk
Email:
[email protected]
Charity providing support for women struggling with the side effects of
cancer treatment. Work towards improving self-esteem, confidence and
wellbeing of people undergoing treatment for any cancer.
Lymphodema Support Network - National
* Address: St Luke’s Crypt, Sydney Street, London, SW3 6NH
Telephone: 020 7351 4480
Website:
www.lymphoedema.org
Email:
[email protected]
Provides information and support to people with lymphodema and
also produces a range of fact sheets, self help DVD’s and a quarterly
newsletter.
Lymphoma Association
* Address: PO Box 386, Aylesbury, HP20 2GA
Telephone: 0808 808 5555 free phone helpline
Website:
www.lymphomas.org.uk
Email:
[email protected]
Provides information and emotional support to people with lymphatic
cancer. Free literature, newsletters and live chat. There are some
local groups and a buddy scheme. A lymphoma support group meet in
Leeds.
Macmillan Cancer Support
* Address: 89 Albert Embankment, London, SE1 7UQ
Telephone: 0808 808 0000 free phone support line Mon-Fri 9-8pm
Website:
www.macmillan.org.uk
UK charity that provides expert care and practical support for people
living with cancer. It also provides a range of information both locally
and nationally. It funds specialist Macmillan doctors and nurses and
offers training and resources for self help and support groups.
11
Maggie’s Centres
Website:
www.maggiescentres.org
Free drop in centres located around the country which offer help with
information, benefits advice and psychological support.
Marie Curie Cancer Care
* Address: 89 Albert Embankment, London, SE1 7TP
Telephone: 0800 716 146 Mon-Fri 9-5pm
Website:
www.mariecurie.org.uk
This charity has 9 hospices across the UK and provides high quality
nursing care to terminally ill people. Also provides useful information.
Mesothelioma UK
* Address: Mesothelioma UK c/o Hospital Management Offices, Glenfield Hospital, Groby Road, Leicester, LE3 9QP
Telephone: 0800 169 2409 free phone helpline
Mon-Fri 8.30-4.30 pm
Website:
www.mesothelioma.uk.com
Email:
[email protected]
Impartial up to date information and support relating to malignant
mesothelioma for all UK mesothelioma patients and their carers.
Mouth Cancer Foundation
* Address: c/o Media Ambitions, Top Floor, 1 Victoria Parade, Sandycombe Road,
Kew, Richmond, TW9 3NB
Telephone: 01924 950 950 helpline Mon-Fri 9-5pm
Website:
www.mouthcancerfoundation.org
Email:
[email protected]
Helps patients, carers and health professionals with information on
mouth cancers. The website includes patient experiences and an
online support group.
12
Myeloma UK
* Address: Broughton House, 31 Dunedin Street, Edinburgh,
EH7 4JG
Telephone: 0800 980 3332 information line
Website:
www.myeloma.org.uk
Email:
[email protected]
Helps to inform and support people with myeloma. Includes access to
a discussion forum, quarterly magazine and myeloma tv.
National Association of Laryngectomee Clubs - NALC
* Address: Lower ground floor, 152 Buckingham Palace Road, London, SW1 9TR
Telephone: 020 7730 8585 Mon–Fri 9-4pm
Website
www.laryngectomy.org.uk
Email:
[email protected]
Helps assist in the rehabilitation of laryngectomee patients and advises
on the quality of speech aids. Includes a quarterly newsletter.
National Cancer Support
* Address: PO Box 328, Scunthorpe, DN17 4WT
Telephone: 0845 2571 509
Email:
[email protected]
Website:
www.nationalcancer.org.uk
To help people affected by cancer via the conference which aims to
inform, comfort and
inspire.
National Institute for Health and Care Excellence (NICE)
* Address: 10 Spring Gardens, London, SW1A 2BU
Telephone: 0300 323 0140
Website: www.nice.org.uk
Email:
[email protected]
Provides national guidance on the promotion of good health and the
prevention and treatment of ill health. Produce guidance on the use
of new and existing medicines, treatments and procedures within the
NHS.
13
Neuroblastoma Society
Telephone: 020 8940 4353 helpline
Website:
www.nsoc.co.uk
Email:
[email protected]
Helps raise funds for medical research to improve diagnosis and
treatment and offers information and support.
Oesophageal Patients Association
* Address: 22 Vulcan House, Vulcan Road, Solihull, B91 2JY
Telephone: 0121 704 9860 helpline Mon-Fri 9-3pm
Website:
www.opa.org.uk
Email:
[email protected]
Information leaflets, support and information is also available by phone.
Ovacome
* Address: 49-51 East Road, London, N1 6AH
Telephone: 0845 371 0554 Mon-Fri 10-5pm
Website:
www.ovacome.org.uk
Email:
[email protected]
A nationwide support group for patients with ovarian cancer. Telephone
support, information factsheets and a quarterly newsletter is provided.
Pancreatic Cancer UK
* Address: 2nd Floor, Camelford House, 89 Albert Embankment, London, SE1 7TW
Telephone: 0808 801 0707
Website:
www.pancreaticcancer.org.uk
Email: [email protected]
A national charity providing support to cancer patients through
information awareness.
Discussion forum and blog available.
14
Penny Brohn Cancer Care
* Address: Chapel Pill Lane, Pill, Bristol, BS20 OHH
Telephone: 0845 123 2310 national helpline Mon- Fri 9.30-5pm
Website:
www.pennybrohncancercare.org
Email:
[email protected]
The UK’s leading holistic cancer charity. The Bristol approach to
cancer care works hand in hand with medical treatment but also
provides a combination of physical, emotional and spiritual support
using complementary therapies, self help techniques and advice on
nutrition.
Prostate Cancer Support Federation / Tackle Prostate Cancer
* Address: 16 Kirby Street, London, EC1N 8TS Telephone: 0845 601 0766 national helpline 9-9pm 365 days a year
Website:
www.tackleprostate.org
Email:
[email protected]
Provides information and support to patients. Includes information
about support groups, clinical trials, conferences and workshops.
Prostate Cancer UK (formed after the merger of Prostate Cancer
UK and Prostate Action)
* Address: 4th Floor, The Counting House, 53 Tooley Street,
London, SE1 2QN
Telephone: 0800 074 8383 specialist nurse support line
Website:
www.prostatecanceruk.org
Email:
[email protected]
Leading UK charity for men with prostate cancer and prostate
problems.
RipRap
Website:
www.riprap.org.uk
For teenagers who have a parent with cancer. Read and share
experiences with other young people.
15
Roy Castle Lung Cancer Foundation
*Address: 4-6 Enterprise Way, Wavertree Tech Park,
Liverpool, L13 1FB
Telephone: 0333 323 7200 Mon-Fri 9-5pm
Website:
www.roycastle.org
The international centre for lung cancer research. Funds research,
patient support and information.
Sarcoma UK
*Address: 49-51 East Road, London, N1 6AH
Telephone: 0207 250 8271
Website:
www.sarcoma.org.uk
Email:
[email protected]
Provides a range of support and information services, raises
awareness and funds medical research.
Shine – Cancer Support
Website:
www.shinecancersupport.co.uk
Email:
[email protected]
A network for younger adults in their 20s, 30s and 40s living with
and beyond cancer. Provides tailored information and peer support.
Includes workshops, online networking, mentoring and a blog.
Sue Ryder
*Address: 1st Floor, 16 Upper Woburn Place, London, WC1H 0AF
Telephone: 0845 050 1953 general enquiries
Website:
www.sueryder.org
Email:
[email protected]
A national charity providing health and social care in local communities.
They do this in hospices, residential care and people’s homes.
Support Line
Telephone: 01708 765 200 helpline
Email:
[email protected]
Website:
www.supportline.org.uk
Confidential helpline that deals with a wide range of issues and offers
emotional support, open to any individual of any age.
16
Teenage Cancer Trust
*Address: 3rd Floor, 93 Newman Street, London, W1T 3EZ
Telephone: 020 7612 0370
Website:
www.teenagecancertrust.org
A national charity providing specialist units, support, education and
information for teenagers with cancer and their families.
Trial Reach
Website:
www.trialreach.com
Email:
[email protected]
Designed for patients, a search engine to help those interested in
participating in trials. It includes every clinical trial that has been
authorised and regulated by health authorities.
Urostomy Association
*Address: Secretary, 4 Demonfort Way, Uttoxeter, ST14 8XY
Telephone: 01889 563 191 helpline
Website:
www.uagbi.org
Email:
[email protected]
Provides support to people who are about to undergo or have
undergone surgery for the removal of the bladder due to cancer. There
are regional branches.
Willow Foundation
*Address: Willow House, 18 Salisbury Square, Hatfield, Hertfordshire, AL9 5BE
Telephone: 01707 259 777
Email:
[email protected]
Website:
www.willowfoundation.org.uk
A national charity that provides special days for seriously ill people
aged 16 - 40 years old.
17
World Wide Cancer Research (formerly AICR)
* Address: Madras House, St Andrews, Fife, Scotland, KY16 9EH
Telephone: 01334 477 910
Website:
www.worldwidecancerresearch.org
Email:
[email protected]
A charity funding research into any type of cancer anywhere in the
world. Renowned scientists are funded to better understand cancer
and develop more effective treatments.
18
Support Groups run by Mid Yorkshire Hospitals for
Patients
Bowel Cancer
Bowel Cancer Support Group
Meet every 3rd Thursday of each month, 7pm -9pm at Lock Lane
Community Centre, Back William Street, Castleford.
Telephone: John Whelpton 01977 618 043
Stoma Support Group
Meet last Wednesday or Thursday of the month, 7pm-8pm in the
Oakwell Centre, Dewsbury Hospital.
Telephone: Janet Edmond 01924 512 072 for further details.
Breast Cancer
Breast of Friends
Meet the 2nd Thursday of the month 7.30–9.00pm at Trust HQ,
Pinderfields Hospital, Wakefield.
Telephone: Anne 0113 282 9402 or Glynis 01924 251 612.
First ½ hour of meeting a breast care nurse is available.
Gynaecological Cancer
WAGS – Women’s Association Gynaecology Support
Meet each month, on a Wednesday 6.00pm-8.00pm in the Cock
and Crown Public House, 570 Doncaster Road, Crofton, Wakefield,
WF4 1PP.
Telephone: Macmillan Nurse Specialist, 0777 085 6702 to confirm
dates.
Head and Neck Cancer
The Mid Yorkshire Warblers
Meet every 3rd Friday of the month, 10.00am-12noon, in Ground
Floor seminar room at Trust HQ, Pinderfields Hospital, Wakefield.
Telephone: Helen Chadwick 01924 542 250 for further information.
19
Lung Cancer
Mid Yorkshire Lung Cancer Support Group
Meet 1st Thursday of the month 2.00–3.30pm at Samaritans, 37-39
Charlotte Street, Wakefield WF1 1UL.
Telephone: 01924 543 818 for further information.
Urology Cancer
Wakefield & District Urology Cancer Support Group
Meet 1st Wednesday of the month.
Contact the urology nurse specialists for dates, time and location.
Telephone: 01924 542 279.
Local Support Groups and Organisations
Age UK Wakefield District
*Address: 7 Bank Street, Castleford, WF10 1JD
Telephone: 01977 552 114
Website:
www.ageuk.org.uk/wakefielddistrict
Email:
[email protected]
Age UK Calderdale and Kirklees Area
*Address: Batley Resource Centre, 90 Commercial Street,
Batley, WF17 5DS
Telephone: 01422 252 040
Website:
www.ageuk.org.uk/calderdaleandkirklees
Email:
[email protected]
Age UK supports all people over the age of 50.
Age UK Macmillan Cancer Support Programme
*Address: Age UK, 7 Bank Street, Castleford, WF10 1JD
Telephone: 01977 552 114
Email:
[email protected]
Provides support for patients who are 65 and over living with breast,
colorectal or prostate cancer.
20
Bereavement Advice & Support Service (BASS)
*Address: 7 Bank Street, Castleford, WF10 1JD
Telephone: 01977 552 114
Website:
www.ageuk.org.uk/wakefielddistrict
Age UK and Cruse Bereavement Care support people over the age
of 18 who have been bereaved. The service offers practical, financial
advice and emotional support through a single point of access. There
are drop-ins and support groups available in Pontefract, Castleford and
Wakefield. See website for further details, click on ‘our services’ and
select ‘bereavement advice & support service’.
Bradford & Airedale Cancer Support
* Address: Daisy House Farm, 44 Smith Lane, Bradford, BD9 6DA
Telephone: 01274 776 688
Website:
www.bradfordcancersupport.org.uk
Email:
[email protected]
The centre is open Monday - Friday 9.00am - 5.00pm and offers free
access to a range of services including welfare benefits, counselling
and complementary therapies.
Castleford & District Cancer Self Help Group
Meet 3rd Wednesday of the month at 7.30 pm.
Offers support, education, advice, nutrition and social events.
Telephone: Dr Ian Rothwell 01977 675 644 for further information.
Expert Patient Programme (EPP)
Telephone: 01977 665 732
Website:
www.southwestyorkshire.nhs.uk
Email:
[email protected]
Free, NHS led self management course for people with long term
health conditions. Courses run throughout the year.
21
Leeds Lymphoma Support Group
Meetings normally held last Monday of the month. 2.00pm - 3.30pm at
the Robert Ogden Cancer Information Centre at St James University
Hospital, Leeds, LS9 7TF.
Telephone: Jennie on 07845 701 017 or The Lymphoma Association
helpline 080 8808 5555 to confirm meeting details.
For people affected by Hodgkin or non-Hodgkin lymphoma.
The Robert Ogden Macmillan Cancer Information and Support
Centre
*Address: St James’s University Hospital, Beckett Street,
Leeds, LS9 7TF
Telephone: 0113 206 6498
Open Monday-Friday 10.00-4.00pm
This is a purpose built cancer information and support centre which
supports cancer patients and their families. It offers complementary
therapies, counselling, support groups and self help courses.
Information Care & Radiotherapy Support Service
*Address: Radiotherapy Information Lounge, Level B2, Bexley
Wing, St James Hospital, Leeds
Telephone: 0113 206 7603
Open:
Mon-Fri 8.30 am-4.30 pm
Leeds Cancer Support Centre
*Address: Oncology Out Patient Department, Level 1, Bexley Wing,
St James Hospital, Leeds
Telephone: 0113 206 8816
Website:
[email protected]
Open:
Mon-Fri 10am-4pm. Telephone queries can be taken
8.30 am-4.30pm.
22
Carer Support
Carers UK
*Address: 20 Great Dover Street, London, SE1 4LX
Telephone: 0808 808 7777 free phone
Website:
www.carersuk.org
Email:
[email protected]
Confidential advice, information and support about welfare rights,
benefits and community care. There is a UK wide network of offices.
Carers Wakefield & District
Provide support, advice and information about:
- Breaks for Carers
- Equipment Services
- Benefits
-Illnesses
-Disabilities
- Other Organisations
* Address: 25 King Street, Wakefield, WF1 2SR
Telephone: 01924 305 544
Email:
[email protected]
Website:
www.carerswakefield.org.uk
Young Carers in Wakefield
If you are a child or young person under the age of 19 whose life is
restricted by caring for a parent or relative who is ill or has a disability.
Young carers meet together for fun, sharing and support.
* Address: Castleford Civic Centre, Ferrybridge Road,
Castleford, WF10 4JH.
Telephone: 01977 722 860
Website:
www.barnados.org.uk/wakefield-district-young-carers
Young Carers Service
Telephone: 01924 492 183
Email: [email protected]
23
Carers – Kirklees Carers Gateway
* Address: Gateway to Care, 30 Market St, Huddersfield, HD1 2HG.
The drop in centre is open Monday-Friday
Telephone: 01484 226 050
Email:
[email protected] Provide information and support for carers, you can also get
information at: The Walsh Building, Town Hall Way, Dewsbury.
Carers Leeds
*Address: 6-8 The Headrow, Leeds, LS1 6PT
Telephone: 0113 380 4300 carer advice line
Email:
[email protected]
Website:
www.carersleeds.org.uk
Carers Trust – Mid Yorkshire Crossroads Carer Service
Covers Kirklees and Wakefield
* Address: Trafalgar Mills, Leeds Road, Huddersfield, HD2 1YY
Telephone: 01484 537 036 open 9-4pm
Website:
carerstrustmidyorkshire.org.uk
Email:
[email protected]
DIAL Wakefield
* Address: Castleford Civic Centre, Ferrybridge Road,
Castleford, WF10 4JH.
Telephone: 01977 723 933
Website:
www.dialwakefield.co.uk
Email:
[email protected]
Disability Information and Advice Lines (DIAL) offer information and
advice service run by and for disabled people. Provide information on
welfare benefits, community care, equipment, independent living etc.
24
Samaritans Wakefield & District
* Address: 37-39a Charlotte Street, Wakefield, WF1 1UL
Telephone: 01924 377 011 calls received 8am-10pm
Telephone: 08457 90 90 90 national helpline available 24 hours
Email:
[email protected]
Website:
www.samaritans.org
Confidential emotional support for people experiencing distress or
despair.
Star Bereavement Support Service
* Address: 3 Walled Garden, Nostell Estate, Wakefield, WF4 1AB
Telephone: 01924 574 071
Website:
www.starwakefield.org.uk
Email:
[email protected]
A small charity providing support around bereavement and loss,
working with children aged 4-19 years in the Wakefield area. Also work
with professionals and agencies.
Stop Smoking Services
Locala Stop Smoking Service
Telephone: 01924 351 498
Website:
www.locala.org.uk
Free confidential, expert advice on how to stop smoking from a
specialist advisor. Covers Kirklees area.
Yorkshire Smoke Free - Wakefield
Telephone: 0800 612 0011
* Address: Quit Shop, 21 Northgate, Wakefield
Website:
www.wakefield.yorkshiresmokefree.nhs.uk
Free, confidential advice on how to stop smoking and choice of group
or individual appointments.
25
Hospices and Palliative Care Services
Kirkwood Hospice - Huddersfield
* Address: 21 Albany Road, Dalton, Huddersfield, HD5 9UY
Telephone: 01484 557 900
Website:
www.kirkwoodhospice.co.uk
The hospice offers a drop in day service for people affected by
cancer or other life threatening illness. Available every Friday
(except Bank Holiday) from 9.30am - 4.30pm. Specialist nursing
advice will be available as well as complementary therapy (by
appointment), counselling (by appointment), social work (by
appointment), art and creative writing, spiritual support and advice
for carers. Please ring the hospice for further information.
Prince of Wales Hospice - Pontefract
*Address: Halfpenny Lane, Pontefract, WF8 4BG
Telephone: 01977 708 868
Website:
www.pwh.org.uk
A range of complementary therapies are available such as massage
and reiki. It is suitable for patients at all stages of their illness from
diagnosis.
The hospice also runs a specialist out-patient lymphoedema clinic.
Please ring the hospice for further details.
Wakefield Hospice
* Address: Aberford Road, Wakefield, WF1 4TS
Telephone: 01924 213 900
Website:
www.wakefieldhospice.org
The hospice offers free and confidential support to people affected
by cancer and their families. A range of supportive therapies are
offered such as complementary therapies, art and craft, relaxation,
spiritual support, access to a Chaplain and social worker and
bereavement drop in.
The drop in service is available Mon 1pm - 7pm, Tuesday 9.15am 3.30pm, Wed 1pm- 7pm, Thu 1pm – 3.30pm.
26
Macmillan Specialist Palliative Care Team.
A team of health care professionals are available on each of the
three hospital sites within Mid Yorkshire Hospitals who specialise
in the care of people with life threatening illnesses. Their aim is to
improve the quality of life for patients and support their families. The
team comprises of specialist nurses, doctors and psychologists.
They will work closely with the doctor and nurses who are looking
after you. The team can be contacted Mon-Fri 9–5 pm excluding
Bank Holidays.
Dewsbury & District Hospital
Telephone: 01924 319 106
Pinderfields and Pontefract Hospitals
Telephone: 01924 543 801
Rosewood Centre at Dewsbury Hospital
Telephone: 01924 512 039
Offers day support and therapy every Tuesday, Wednesday and
Friday and ‘drop-in’ support from 10-4pm on Monday’s (excluding
Bank Holidays). Telephone for further information.
27
Local Health Care
The Mid Yorkshire Hospitals NHS Trust
When calling any of these hospitals there is now one main number
connecting you to Dewsbury, Pinderfields or Pontefract Hospitals.
This number is useful if you know which department or member
of staff you wish to talk to. If you need assistance you will be
transferred to a switchboard operator.
Telephone: Telephone:
Telephone:
Telephone: 0844 811 8110 or 01924 541 000
for the main switchboard
0845 60 88 88 8 for booking or changing your first
hospital appointment
0844 811 00 10 or 01924 541 169 for follow up appointments or appointment queries
(open Mon-Fri 9-5pm)
0844 902 0 004 or 01924 512 266 for radiology (x-rays) appointments (open Mon-Fri 8-5pm).
Dewsbury and District Hospital
* Address: Halifax Road, Dewsbury, West Yorkshire, WF13 4HS Telephone: 0844 811 8110 or 01924 541 000
Website:
www.midyorks.nhs.uk
This hospital has an Accident and Emergency Department.
Pinderfields Hospital
* Address: Pinderfields Hospital, Aberford Road, Wakefield, West
Yorkshire,
WF1 4DG
Telephone: 0844 811 8110 or 01924 541 000
Website:
www.midyorks.nhs.uk
This hospital has an Accident and Emergency Department.
28
Pontefract Infirmary
* Address: Friarwood Lane, Pontefract, West Yorkshire,
WF8 1PL
Telephone: 0844 811 8110 or 01924 541 000
Website:
www.midyorks.nhs.uk
This hospital has an Accident and Emergency Department.
Patient Advice and Liaison Service – (PALs)
This service provides patients and the public with on the spot advice
and support, helping you sort out any concerns you may have about
the health care that is provided. They will also guide you through
the different services that are available from the NHS. The service is
free and confidential.
* Address: Patient Liaison Manager, Level C, Pinderfields
Hospital, Aberford Road, Wakefield, WF1 4DG
Telephone: 01924 542 972
Email:
[email protected]
Open Mon-Fri 8.30 -5pm, Drop-in Mon-Fri 10–4pm.
Castleford & Normanton Hospital
* Address: Lumley Street, Hightown, Castleford, WF10 5LT Telephone: 01977 605 500
South West Yorkshire Partnership NHS Foundation Trust
* Address: Fieldhead, Ouchthorpe Lane, Wakefield, West Yorkshire, WF1 3SP
Telephone: 01924 327 000
Website:
www.southwestyorkshire.nhs.uk
Provides a range of community mental health and learning disability
services to the people of Barnsley, Calderdale, Kirklees and
Wakefield.
29
Local Care Direct
Provides out of hours service for patients when GP surgeries are
closed. Appointments can only be made by calling 111 – NHS
number first. Locations are Dewsbury Health Centre and Trinity
Medical Centre in Wakefield.
Locala – Kirklees Area
* Address: Beckside Court, Bradford Road. Batley, WF17 6PW
Website:
www.locala.org
Locala Community Partnerships provides NHS community services
in Kirklees and beyond. This covers health visiting, speech &
language therapists, stop smoking support, district nursing as well
as dental care, foot care and physiotherapy. They work closely with
GPs, social services and local NHS organisations to deliver a coordinated approach to care.
Yorkshire Ambulance Service (YAS)
Telephone: 0845 124 1241 general enquiries & switchboard
Website:
www.yas.nhs.uk
Provide patient transport services seven days a week from your
home to hospital. Transport has to be arranged by the hospital.
Transport that has been arranged for you can be cancelled,
telephone: 0330 333 9970.
30
Walk-in Centres
The Walk-in Centres are GP led and offer fast and convenient access
to local NHS advice, information and treatment for minor injuries and
illnesses for example strains and sprains, coughs, colds and flu-like
symptoms.
Walk-in Centre Wakefield
* Address: King St Health Centre, 47 King St, Wakefield,
WF1 2SY
Open seven days a week, Mon-Sun 8am-8pm
Telephone: 0845 121 1023
Run by Local Care Direct. A health centre that offers general
practice and a walk in service for registered and non registered
patients.
Walk-in-Centre Kirklees
* Address: Dewsbury & District Hospital, Halifax Road, Dewsbury, WF13 4HS
Open Mon-Fri 9am-7pm
Telephone: 01924 542 695
Run by Locala.
Emergency - Call 999
For an ambulance for emergencies such as loss of consciousness,
severe chest pain, serious accidents or severe blood loss.
Non-emergency
NHS 111 Service
Telephone: 111
For urgent but not emergency medical aid and your doctor isn’t
available. This service is available 24 hours a day and can give you
healthcare advice or direct you to the local service that can help you
best.
31
NHS Choices
Website:
www.nhs.uk
To access the NHS Choices website which offers a wealth of health
care information and advice.
Clinical Commissioning Groups (CCGs)
CCGs commission most of the hospital and community NHS services
in the local areas for which they are responsible. These include:
• Most planned hospital care
• Rehabilitative care
• Urgent and emergency care (including out of hours)
• Most community health services
• Mental health and learning disability services
Within the Dewsbury, Pontefract and Wakefield areas there are two
CCGs. These are as follows:
NHS North Kirklees CCG
*Address: Broad Lea House, Bradley Business Park, Dyson
Wood Way, Bradley, Huddersfield, HD2 1GZ
Telephone: 01484 464 017
Website:
www.northkirkleesccg.nhs.uk
NHS Wakefield CCG
*Address: White Rose House, West Parade, Wakefield, WF1 1LT
Telephone: 01924 213 050
Website:
www.wakefieldccg.nhs.uk
Healthwatch
Healthwatch gather and represent the views of people who use
health and social services. They can hold into account, investigate
problems and seek solutions as well as say how local services are
designed and delivered. They can provide advice, information and
signposting.
32
Healthwatch Kirklees
*Address: Unit 11, Empire House, Wakefield Road, Dewsbury, WF12 8DJ
Telephone: 01924 450 379
Website:
www.healthwatchkirklees.co.uk
Email:
[email protected]
Healthwatch Wakefield
*Address: 11-13 Upper York Street, Wakefield, WF1 3LQ
Telephone: 01924 234 007
Website:
www.healthwatchwakefield.co.uk
Email:
[email protected]
All Wakefield District Citizens Advice Bureau’s are drop in access
points.
Social Services
Social services provide a range of services to help people live
independently in their own homes. Support is also available for
carers. They can provide you with information and advice and
redirect your query to appropriate agencies if necessary.
Wakefield and Pontefract areas
Social Care Direct
Telephone: 0345 8503 503 available 24 hours and 7 days a week
Website: www.wakefield.gov.uk
Email :
[email protected]
33
Kirklees area
Gateway to Care
* Address: Walsh Building, Town Hall Way, Dewsbury, WF12 8EQ
Telephone: 01484 414 933 24hr 365 day telephone service
Website:
ww.kirklees.gov.uk/gatewaytocare
Email:
[email protected]
Or text: 0778 1482 931 with your question
Provides a service for adults and children requiring health social
care information, support, advice or onward referral for services.
Also provide advice about living independently, support into
employment and scooters and wheelchairs on loan for easier town
centre shopping.
Birstall
* Address: Birstall Library and Information Centre, Market Place,
BIrstall, Batley, WF17 9EN.
Telephone: 01924 326 227
Provides information only.
Citizens Advice and Law Centre Dewsbury
* Address: Units 5 & 6 Empire House, Wakefield Old Road,
Dewsbury, WF12 8DJ. Open Mon - Fri 9.30am 3.00pm, except Wednesday
Telephone: 0344 848 7970
National line: 0844 848 7970
Website:
www.adviceguide.org.uk
Hemsworth
* Address: Hemsworth Library, Market Street, Hemsworth,
WF9 9JY
34
Normanton
* Address: Normanton Town Hall, High Street, Normanton,
WF6 2DZ
Telephone: 0844 499 4138 advice line
Website:
www.wakefielddistrictcab.co.uk
Open Monday’s 10-1pm
Pontefract
* Address: The Yorkshire Coalfield Resource Centre, Thornycroft,
Halfpenny Lane, Pontefract, WF8 4AY
Telephone: 0844 499 4138 open Wed, Thu, Fri 10am-1pm
Website:
www.wakefielddistrictcab.co.uk
South Elmsall
* Address: Westfield Resource, Enterprise Centre, Westfield Lane, South Elmsall, WF9 2PU
Available Tuesday’s 10-1pm.
Wakefield
* Address: 27 King Street, Wakefield, WF1 2SR
Telephone: 0844 499 4138 Mon-Fri 9-5pm, Tue until 8pm
Website:
www.wakefielddistrictcab.co.uk
Care Calculator
Website:
www.bbc.co.uk/care
Online guide to the care system for the over 65s. Users can enter
their postcode to find out how much each service costs wherever
they live in the UK.
35
Useful Information
Disposal of clinical waste from home
Your local council provides a free collection of clinical waste from
home. Clinical waste includes items such as: hypodermic needles
and colostomy bags. Appropriate bins or bags will be provided.
Kirklees Area
Telephone: 01484 223 148 (answer machine)
Do not provide sharps bin, please check with
your GP surgery or local pharmacy who may be
able to dispose of your sharps.
Wakefield and Pontefract area: Telephone:
24 hour phone line, 7 days a week.
0345 8506 506
British Red Cross
* Address: UK Office, 44 Moorfields, London, EC2Y 9AL
Telephone: 0844 871 11 11
Email:
[email protected]
Website:
www.redcross.org.uk
Services include mobility aids, transport / escort service and support
at home. Services can be accessed via the network of local Red
Cross branches throughout the UK.
Local Branch
Telephone: 01609 772 186
Disabled Living Foundation (DLF)
* Address: Landmark House, Hammersmith Bridge Road, London, W6 9EJ
Telephone: 0300 999 0004 helpline Mon-Fri 10-4pm
Main switchboard: 020 7289 6111 Mon-Fri 9-5pm
Email:
[email protected]
Website:
www.dlf.org.uk
36
DLF helps older and disabled people find equipment solutions that
will enable them to lead independent lives. They provide free fact
sheets, an advice service, equipment demonstration centre and
training courses.
Integrated Community Equipment Services (ICES)
* Address: Unit 10, Trinity Business Park, Turner Way, Wakefield, WF2 8EF
Telephone: 01924 327 131 Mon-Fri 8.30-5pm
Provide free loan of equipment for daily living/nursing aids. Eligibility
criteria applies.
RADAR - National Key scheme (NKS)
This scheme is run by Disability Rights UK. It offers independent
access to disabled people to around 9,000 locked public toilets
around the country. There is a small charge to cover the costs of
supplying the key. There is also an NKS guide which lists the 9,000
toilets and is available to buy separately.
Cost of NKS key without VAT is £4.50*
(*price correct at time of printing)
Telephone: 020 7250 8181
Website: www.disabilityrightsuk.org Click on Visit the Shop to buy
Email: [email protected]
37
Blue Badge Scheme
The Blue Badge scheme provides a range of parking concessions
for disabled people with severe mobility problems who have difficulty
using public transport. Some people may qualify for a blue badge
automatically, others may need to have an assessment first.
You may qualify if you:
• are receiving the higher rate of the Mobility Component of the Disability Living Allowance
• are receiving a War Pensioner’s Mobility Supplement
• are a registered blind person
• drive a motor vehicle regularly, have a severe disability in both arms and are unable or would find it very difficult to operate all or some types of parking meter
• have a permanent and substantial disability which means you cannot walk or which makes walking very difficult.
To enquire about a car parking badge for disabled people in the
Wakefield and Pontefract areas call the customer contact centre:
* Address: Blue Badge, PO Box 700, Wakefield One, WF1 2EB.
Telephone: 0345 8506 506
Website:
www.wakefield.gov.uk
Or at any customer service centre or library & information centre.
For enquiries about a car parking badge in Kirklees
Telephone: 01484 414 847
Website:
www.kirklees.gov.uk
Or at any customer service centre or library & information centre.
38
Benefits and Financial Help
The following information will help you identify any organisations or
charities that may be able to help you and your family cope with the
unexpected costs of your cancer diagnosis. Regardless of your age
or financial situation you may be entitled to certain benefits not all
of which will be ‘means tested’. You may find it helpful to talk to your
employer or your Trade Union for further information and advice.
Macmillan Cancer Support
Can provide financial help through their telephone advice service.
It is for people with cancer, their family and carers who need help
to access benefits and other kinds of financial support. Calls are
answered by experienced welfare rights advisors. They can check
exactly which benefits you are able to claim and help you to fill in
the necessary forms to make a claim.
You can call the Macmillan Support Line free: 0808 808 0000,
Mon-Fri 9am-8pm.
Website:
www.macmillan.org.uk
Email: [email protected]
Free Prescriptions
As a cancer patient you are eligible for free prescriptions
You can apply for an exemption certificate by collecting form FP92A
from you GP surgery or hospital oncology clinic. The form must be
countersigned by your GP or hospital doctor.
You can also get free NHS prescriptions if at the time the
prescription is dispensed you:
• are aged 60 or over
• are under 16
• are 16-18 and in full time education
• are pregnant, or have had a baby in the previous 12 months and
you have a valid exemption certificate
• have a listed medical condition and have a valid exemption certificate
• have a continuing physical disability
39
• • • are an NHS in-patient
hold a valid war pension exemption certificate
get the following benefits:
-
income support
-
income based job seekers allowance
-
income related employment and support allowance
-
pension credit guarantee credit
-
universal credit
You can also receive help for NHS dental treatment, sight tests,
glasses and contact lenses. Travel to hospital for NHS treatment,
NHS wigs and fabric supports.
Please see leaflet HC11 for more information. You will need to
complete form HC1 in order to claim for help with health costs. To
obtain a copy telephone: 0845 610 1112.
You may also be able to obtain these forms from the General
Offices located within Mid Yorkshire Hospitals.
If you need further help or information please call the Health Costs
advice line 0300 330 1343 to check your entitlement.
Parking Concessions
For patients who attend Mid Yorkshire Hospitals for chemotherapy
on a regular basis, permits are available from the Trust which allows
the patient to pay for only the first hour of their stay. Please speak
to your chemotherapy nurse or Clinical Nurse Specialist (CNS) for
further details.
40
Benefits Entitlement
If you are unable to work because of your illness, or if you are on a
low income, you may be entitled to receive some benefits. It may be
useful to have the following items on hand in case you are asked for
this information:
• Proof of benefit payments such as bank or post office
account statements, or recent letters telling you about the benefit
• Letters about your existing benefits
• Details of any savings or investments – for example recent statements
• Proof of expenses such as rent, mortgage payments and
council tax
• Your national insurance number
• Proof of earnings such as recent payslips
The Department for Work and Pensions (DWP) is in charge of
welfare benefits delivered through Job Centre Plus, The Disability &
Carers Service and the Pensions Service.
Job Centre Plus
0800 055 6688
Website www.gov.uk
If you are making a new benefit claim telephone: 0800 055 6688
(national line).
Benefits Calculator
Website:
www.entitledto.co.uk
Provides an online, independent benefits calculator which gives an
estimate of benefit entitlements.
Job centre Plus Dewsbury
* Address: Crown Buildings, Rishworth Road, Dewsbury, WF12 8EF
Telephone: 0345 604 3719 national job centre enquiry line
41
Job centre Plus Wakefield
* Address: Crowther House, Thornhill Street, Wakefield, WF1 1PL
Telephone: 0345 604 3719 national job centre enquiry line
Pension Service
The Pension Service can be contacted on: 0800 731 7898.
Kirklees Housing Benefit and Council Tax Reduction
Provides information about claiming housing benefit and council tax
reduction.
Telephone: 01484 414 950
Website:
www.kirklees.gov.uk/benefits
Email:
[email protected]
Wakefield Housing Advice
* Address: Queens House, Queens Row, Market Street, Wakefield, WF1 1DF
Telephone: 01924 302 085 telephone advice line
Website:
www.wakefield.gov.uk
Email:
[email protected]
Offer advice on housing, tenancy problems, mortgage and rent arrears
and entitlement to benefits. Arrange an appointment or at the drop in
session at Castleford- Five Towns Resource Centre. Drop in
Friday 10-12pm
42
National Debtline
Telephone: 0808 808 4000 Mon-Fri 9am -9pm, Sat 9.30am-1pm
Website: www.nationaldebtline.org
Helpline provides free confidential and independent advice on how
to deal with debt problems. The services includes: self-help advice
and produces written self-help packs and fact sheets.
Charities offering Grants
Some national charities offer grants which can be used to help with
the cost of cancer, so it may be worth contacting the charities which
support your cancer for further information and advice.
CLIC Sargent
Provides one off grants to children and young people with cancer
and their families. Applications need to be made through a CLIC
social worker. Telephone: 0300 330 0803 for further information.
Turn2us
Helps people find specific charities that may be able to offer
financial help.
Telephone: 0808 802 2000
Website:
turn2us.org.uk
Grants for Individuals
Gives details of all the Trusts and organisations that provide
financial support to people in the UK.
Telephone: 08450 777 707
Website:
grantsforindividuals.org.uk
43
Holiday Travel
You may find this section useful if you have cancer or have recently
had treatment and would like to travel. Difficulties can be avoided
by good planning. Below is a check list to help you plan your travel
arrangements.
• Are you fit to travel safely?
• Will you need a travel companion or helper to accompany you?
• Will you need any special equipment?
• Have you let the airline/ferry company/car hire company etc know about any special needs that you have?
• Do you need particular vaccinations for the area you are
travelling to? Remember to take any relevant certificates with you
• Have you got enough medicines/medical supplies for the whole time away?
• Carry all supplies as hand luggage - check with latest airport security information
• Make sure you have your passport and an additional form of proof of UK residence, such as a driver’s licence.
• Take your European Health Insurance Card (EHIC, this replaces E111’s which were no longer valid from January 2006) if you are visiting European Union countries.
• Take your travel insurance policy and certificate.
• If you are flying, book in early and ask for a seat with plenty
of leg room.
• Do you have a medical summary from your doctor to take with you?
• If you have a stoma, does your hotel have en suite facilities?
(It may be helpful to ask the place where you will be
staying whether they have facilities to dispose of
appliances).
44
Travel Insurance
Some providers specialise in providing travel insurance for people
with pre-existing medical conditions. Specialist companies are more
likely to be able to provide you with full cover that includes problems
related to your cancer. But in some situations, if you had cancer
many years ago, standard travel insurance providers may be able
to help. For further information about travel insurance please go to
Macmillan’s website: www.macmillan.org.uk/gettingtravelinsurance
45
Transport
Travel to Dewsbury Hospital
The following buses go directly to the hospital from Dewsbury bus
station to Dewsbury & District Hospital is situated to the northeast of
Dewsbury town centre on the A638 Halifax Road: 113, 212, 213.
Travel to Pinderfields Hospital
By car: The hospital is situated approximately 1 mile from Wakefield
city centre on Aberford Road (A642). Coming out of Wakefield the
hospital entrance is marked on the left hand side of the road. By
bus: The following buses go directly to the hospital from Wakefield
bus station: 111, 112, 113, 125, 147, 173, 174, 175, 444.
Travel to Pontefract Hospital
The following buses go directly to the hospital from Pontefract
bus station: 113, 135, 136, 487. Pontefract Hospital is situated on
Friarwood Lane almost in the centre of town.
Please Note: Information is correct at time of printing, please
check before setting out on your journey.
For further information on bus times please contact Metroline.
Telephone: 0113 245 7676 (Lines open 7am-10pm) or visit
Website:
www.wymetro.com
Travel to Castleford and Normanton Hospital
The following buses go directly to the hospital from Castleford bus
station: 125, 184, 185, 188, 189
46
113 Bus Service
A free bus service takes patients and visitors between Dewsbury,
Pontefract and Pinderfields hospitals 7 days a week. The service
operates hourly between 8am and 8pm Monday-Friday. It operates
1-8pm on Saturdays, Sundays and Bank Holidays.
The service will only pick up / drop off at the hospitals.
Telephone: 0113 276 2276 for further information.
Timetable * correct at time of printing*
Monday to Friday to Dewsbury & District Hospital
Pontefract Hospital
0805 0915 then 15
Pinderfields Hospital
0838 0943 at
43
Dewsbury Hospital
0913 1013
13
until 2015
until 2043
until 2113
Monday to Friday to Pontefract Hospital
Dewsbury Hospital
0805 0915 then 15
Pinderfields Hospital
0840 0945 at
45
Pontefract Hospital
0913 1013
13
until 2015
until 2045
until 2113
Access Bus
This is a dial-a-ride local bus service providing door to door local
transport aimed at people who are unable to use conventional
bus services. The buses are all low floor, easy access minibuses,
they operate everyday between 9-5pm. The service is open to all
passengers and are aimed for people of limited mobility. Access
bus is a demand responsive local bus service offering trips to local
shops. Passengers must first register with Metro’s booking service.
A flat rate of £3 per journey applies. Passengers holding English
National Concessionary Fare passes travel free of charge.
Telephone: 0113 348 1903 Mon-Fri 7.30-4pm
* Address: Welllington House, 40-50 Wellington Street, Leeds, LS1 2DE.
47
NHS Abbreviations
A&E
AHP
BMA
BME
BMI
BP
BTS
CA
CAB
CCG
CCP
CCU
CDF
CNS
CPR
CQC
CT
CVA
DGH
DOB
DN
DoH
DVT
ED
ECG
ENT
EPR
FBC
GP
Hb
HCA
Accident and Emergency
Allied Health Professional
British Medical Association
Black, Minority, Ethinic
Body Mass Index
Blood Pressure
Blood Transfusion Service
Carcinoma
Citizens Advice Bureaux
Clinical Commissioning Group
Community Care Plan
Coronary Care Unit
Cancer Drugs Fund
Clinical Nurse Specialist
Cardiopulmonary Resuscitation
Care Quality Commission
Computerised Tomography
Cerebrovascular Accident – or Stroke
District General Hospital
Date of Birth
District Nurse
Department of Health
Deep Vein Thrombosis
Emergency Department
Electrocardiograph
Ear, Nose & Throat
Electronic Patient Record
Full Blood Count
General Practitioner
Haemoglobin
Health Care Assistant
48
HDU
HV
ICU
IT
LFT
LTC
MAU
MDT
MRC
MRI
MRSA
NHS
NICE
OT
NPSA
NSF
PALs
PAMs
PAS
PET
PPI
PSA
PTS
R&D
RGN
RN
RTT
SALT
SHO SPR
WT
YAS
High Dependency Unit
Health Visitor
Intensive Care Unit
Information Technology
Liver Function Test
Long Term Conditions
Medical Assessment Unit
Multidisciplinary Team
Medical Research Council
Magnetic Resonance Imaging
Methicillin Resistant Staphylococcus Aureus
National Health Service
National Institute for Clinical Excellence
Occupational Therapist
National Patient Safety Agency
National Service Framework
Patient Advice and Liaison Service
Professions Allied to Medicine now referred to as AHP
Patient Administration System
Positron Emission Tomography
Patient and Public Involvement
Prostate Specific Antigen
Patient Transport Services
Research and Development
Registered General Nurse
Registered Nurse
Referral to Treatment Time
Speech and Language Therapist
Senior House Officer
Specialist Registrar
Weight
Yorkshire Ambulance Service
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Getting Involved
Mid Yorkshire Hospitals is keen to involve cancer patients, their
families and carers to improve the provision of cancer services.
You can get involved in a variety of ways:
The Cancer Partnership Group
This was established in 2003. It consists of current and former
patients, carers and family members as well as health professionals.
The role of the group is to influence cancer services to ensure
the user and carer perspective is integral to all aspects of cancer
service developments.
Meetings take place every two months. This is not a support group
or a complaints service but a forum for giving a voice to users of
cancer services to help plan and develop new services and make
real improvements to existing ones.
Or you can tell us your views on how we can improve cancer services.
If you would like further information on how to get involved please fill
in the tear off slip on the back page of this booklet and return it to the
following address:
User Involvement Facilitator :
Cancer Services
Ground Floor
Bronte Tower
Dewsbury & District Hospital
Halifax Road
Dewsbury
WF13 4HS
Or email: [email protected]
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To contact any of our hospitals call: 0844 811 8110
To book or change an appointment call: 0844 822 0022
www.midyorks.nhs.uk
1135e
Updated March 2015
Review Date 2016
SMOKE FREE
hospital
Design: The Mid Yorkshire Hospitals NHS Trust - design and print dept
We are committed to providing high quality care.
If you have a suggestion, comment, complaint or
appreciation about the care you have received,
or if you need this leaflet in another format please
contact the Patient Advice and Liaison Service on:
01924 542972 or email: [email protected]