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NONVERBAL BEHAVIOR ANTHROPOLOGY 105 SOCIOLOGY 105 Spring 2009 COMMUNICATION VIA GESTURE IT’S ALL IN THE HANDS, BODY & EYES 1 Anthropology/Sociology 105 Dr. Monica Rothschild-Boros SYLLABUS PLEASE BE AWARE THAT THIS IS NOT THE ENTIRE ‘HAND-OUT’ FOR THIS CLASS – THE REST OF THE INFORMATION NEEDED IS IN BLACKBOARD YOU MUST GO ONLINE TO GET THE REST OF THE MATERIALS. YOU DO NEED TO BRING THIS ‘BOOKLET’ TO CLASS FOR EACH MEETING. Text: Nonverbal Communication Behavior in Interpersonal Relations, by V. Richmond & J. McCroskey,5th or 6th edition STUDENT LEARNING OUTCOMES: Students will be able to: Identify, describe, and give examples of Western as well as cross-cultural nonverbal behaviors and their functions. Summarize and categorize nonverbal messages. Illustrate and differentiate nonverbal behaviors affected by gender, culture, and environment. Recognize and take responsibility for one's nonverbal behaviors and make ethical decisions respecting nonverbal communication differences. WEEKLY READING AND WORK DUE: WEEK 1 Apr 7 - COMMUNICATION & NONVERBAL BEHAVIOR (CHPT. 1) Apr 9 - PHYSICAL APPREARANCE (CHPT. 2) Assignment #1: Physical Attraction WEEK 2 Apr 17 - GESTURE & MOVEMENT (CHPT. 3) Assignment #2: Gesture is Natural Apr 16 - FACIAL BEHAVIOR (CHPT. 4) & EYE BEHAVIOR (CHPT.5) Assignment # 3: Eye Behavior 2 WEEK 3 Apr 21 **** TEST 1 **** Apr 23 VOCAL BEHAVIOR (CHPT. 6) WEEK 4 Apr 28 - SPACE & TERRITORIALITY (CHPT. 7) Assignment #4: You are in my space Apr 30 - TOUCH & COMMUNICATION (CHPT. 8) Assignment #5: Touching WEEK 5 May 5 - ENVIRONMENT & PHYSICAL SURROUNDINGS (CHPT. 9) Assignment #6: The Communication Environment Use the form in the syllabus and hand it in May 7 - **** TEST 2 ***** WEEK 6 May 12 - TIME (CHPT. 10) & IMMEDIACY & COMMUNICATION (CHPT. 11) May 14 - FEMALE-MALE NONVERBAL COMMUNICATION (CHPT 12) WEEK 7 May 19 - INTERCULTURAL RELATIONSHIPS (CHPT. 15) Assignment # 7: Watch what you do with your hands, eyes & feet! Be prepared to present to the class – if you do not present to the class you will not get higher then a C on this! May 21 - If we don't finish the presentations from the previous class we will finish them today. SUPERVISOR & 3 EMPLOYEE RELATIONSHIP (CHPT. 13) & TEACHER-STUDENT NONVERBAL RELATIONSHIP (CHPT. 14) - Be prepared to do these chapters on your own . I WILL POST THEM IN Bb WEEK 8 May 26 - !!!!! FINAL!!!!! COURSE REQUIREMENTS: ATTENDANCE: If you miss 4 classes you will not get more then a C, regardless of the grades on your 7 assignments & 3 tests. TESTS: Midterms 2 50 points each Final 1 50 points ASSIGNMENTS: Assignments 1- 4 & 6 20 points each Assignment 5 30 points Assignment 7 50 points Total possible points = 330 HOW TO REACH ME? You can see me after class or you can E-mail me at [email protected] DO NOT leave a voice mail message for me – I NEVER check it since it is not attached to a phone that I can see – it is out there in the ether! You can always find your syllabus online by clicking http:/occonline.occ.cccd.edu/online/mrboros Nature of the Course: The course is designed to give you a general overview of the theoretical and practical application of nonverbal communication scholarship as it stands today. 4 Learning Objectives: 1. Define the general terms related to the academic study of nonverbal communication and behavior. 2. Explain how nonverbal behaviors affect human communication, and how these behaviors can be altered to improve or hurt effective communication. 3. Be able to list and explain the major categories of nonverbal communication discussed in the course: physical appearance, gesture and movement, facial behavior, eye behavior, vocal behavior, space and territoriality, touch, environment and physical surroundings, and time. 4. Explain the concepts of verbal and nonverbal immediacy. 5. Explain how nonverbal communication can impact relationships between males and females on romantic and non-romantic levels. 6. Understand the importance of nonverbal communication in the establishment of superior-subordinate relationships. 7. Understand the importance of nonverbal communication in the establishment of student-teacher relationships. 8. Understand the importance of nonverbal communication in intercultural communication situations. 5 NONVERBAL ASSIGNMENTS All assignments must be 1) typed, 2) stapled and 3) have a cover sheet with your 4) name in the upper right-hand corner of the cover sheet with Assignment #. LATE WORK WILL NOT BE ACCEPTED = WORK HANDED IN ON A DAY OTHER THEN IT IS DUE! I will not accept papers that do not fit the above format (1-4), neither will I accept work that is handed in after the class it is due – you must hand in each assignment before I take attendance in order to receive FULL CREDIT. If you hand it in after I have taken attendance– you will be marked down 1 full grade. If you don’t come to class because you are working on the assignment & hand it in at the end of the class – the highest grade you can receive is a “C”. Any attempt to hand in an assignment after its due date is futile. If you are ill the day of an assignment: e-mail it to me as a Word Document attachment or copy and paste it into the body of the e-mail– prior to class – these are time stamped – so if you do this during class you will be marked down as if you had come in late or at the end of class. Assignment # 1: It’s only a Tee Shirt You are to come to class wearing an outfit that says something about who you are or what your interests are. Each member of the class will then participate in a “fashion” show. Have fun with this! As each of you come to the front of the classroom- the rest of your classmates will write down their perceptions of “who you are”. Write a one paragraph explanation of what you would expect people to assume about you based upon you attire, then write another paragraph on what appearance cues you look for when making a judgment and how “trustworthy” are these cues to letting you know something about other people. I am looking for thoughtful answers, not one-liners. Be sure to describe in detail what you are wearing so that I can ‘see’ your attire. If I can’t ‘see’ what you are wearing – what you expect people to think will not make sense. This is what you will hand in when you arrive – prior to attendance being taken. We will go around the room sharing the class’s perceptions and compare them to your observations. This exercise explores our tendencies to stereotype. (20 points) 6 Assignment #2: Gesture is Natural Engage in a conversation with a friend while suppressing the natural urge to gesture. That is, change topics, interrupt, stop talking, etc while repressing your despite to use any gestures. This may be easier to do while sitting vs. standing. At the end of the conversation, tell your friend what you were dong and ask for his or her perceptions of you during the conversation. Use the questions below to write a one page summary of the results of your “experiment.” Be sure to set the scene for me – put your conversation into context – explain who you selected for this experiment and why. (20 points) 1. 2. Did your friend think anything was different? Did your friend think you were preoccupied, ill, having a bad day, didn’t want to talk with them etc. 3. Was it difficult to repress your desire to gesture? Why or why not? 4. Did you have a harder time conveying your ideas? Why or why not? 5. Did your partner gesture less than normal too? If so, why do you think he or she did so? After you have answered these questions – tell your subject what you were doing and get his/her reactions. Include these reactions in your paper. Then write a conclusion which explains what you have learned about the use of gestures. 7 Assignment #3: Eye Behavior This activity is designed to show you how gaze helps structure our conversations and relationships with others. 1. During a conversation with another person, look directly at him or her (do not look away) for 2 minutes. If the other person looks away, just continue looking a his or her head, so when he or she returns his or her eyes towards you, your eyes will still be staring directly at his or hers. Otherwise, try to conduct the conversation as you normally would. (10 points) Describe what happened: A. B. Your reactions and behavior Your partner’s reaction and behavior( both to your behavior & his or her own in reaction to your behavior) 2. During a conversation with a person (not the same one as before), avoid looking at the person for 2 minutes. If the other person tries to look at your, continue to look away. Otherwise, try to conduct the conversation as you normally would. (10 points) Describe what happened: A. B. Your reactions and behavior Your partner’s reaction and behavior( both to your behavior & his or her own in reaction to your behavior) Be sure to once again set the context of these conversations – who did you select & why. Also, be sure that you confess and discuss with your subjects their reactions. Then be sure to have a conclusion in which you discuss what you have learned about the use of eye behavior. 8 Assignment #4: You are in my Space! You will be partnered with someone in the class – I will try to create male/female pairs for this exercise. This exercise is to reinforce the idea of “territoriality.” Take your syllabus along just in case someone gets really bothered you can prove to them that this was an exercise in nonverbal behavior. (20 points) Conduct this exercise in a mall, large bookstore, and coffeehouse or on campus. You cannot know the subjects of this exercise. 1. Find a male & a female subject – try to find people not near one another so they don’t see what has just happened. 2. Have the person who is the same sex as the subject “invade” first – the other student will document the subject’s behaviors and movements. If your subject moves away, wait a little while before the other team member, of the opposite sex, “invades” that same person’s space. A) Be sure to note how long it took for the subject to become uneasy, disturbed, agitated, annoyed, or belligerent. B) Be sure to note how long it took for the person to move or to tell you to move or stop what you were doing. C) Be sure to record any comments being made – but be sure to be far enough away so that the subject is unaware of being a subject. D) Now repeat the exercise with your other designated subject. E) If the exercise breaks down – you had to show your subject the syllabus and explain the assignment – write about the subject’s reaction upon learning of the assignment and discuss with your subject the issue of territoriality. F) In the end each student should have a 1 - 2 page paper of this experiment. Each of you will be writing a paper. At the end of this assignment, confess to your subjects and include their reactions to your behaviors. 9 Assignment #5: Touching Include these 2 checklists with your answer You are going to do 2 experiments: 1st Self-Initiated Touch & 2nd Other Initiated Touch. Copy these sheets but type out your answers – you may circle the 1-5. Self-Initiated Touch (15 pts) - You are the one who is doing the touching Circle one of the answers for each of the following questions 1. 2. 3. 4. Who are the interactants? ___M/M____M/F____F/F___ How familiar are you with each other: Not at all 1 2 3 4 5 6 7 Very Familiar What are your ages? Within 1-2 yrs apart 2-5 yrs apart 5+ yrs apart What is your respective status? Each about the same Touch initiator higher Touch initiator lower 5. What is your cultural background? The same Somewhat different Very different Fill in the following information for each question: this must be typed 6. Body area(s) touched:__________________________________________ 7. Manner of touch: (pat, pinch, stroke, slap etc.) _________________________ 8. Meaning of touch to you – the one who initiated the touch. ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 9. Verbalizations that accompanied the touch ________________________________________________________________ ________________________________________________________________ 10. Where did touch take place? (Public or Private location ) __________________________________________ 11. How did you react to touching that individual? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 12. How did the individual being touched react to the touch?___________________________________________________________ ________________________________________________________________ ________________________________________________________________ 13. Other comments and observations about touch – what did you learn? 10 Other Initiated Touch (15 pts) – Someone touches you Circle one of the answers for each of the following questions: this must be typed 14. Who are the interactants? ___M/M____M/F____F/F___ 15. How familiar are you with each other: Not at all 1 2 3 4 5 6 7 Very Familiar 16. What are your ages? Within 1-2 yrs apart 2-5 yrs apart 5+ yrs apart 17. What is your respective status? Each about the same Touch initiator higher Touch initiator lower 18. What is your cultural background? The same Somewhat different Very different Fill in the following information for each question 19. Body area(s) touched:__________________________________________ 20. Manner of touch: (pat, pinch, stroke, slap etc.) _________________________ 21. Meaning of touch to you (why did that person touch you?) ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 22. Verbalizations that accompanied the touch ________________________________________________________________ ________________________________________________________________ 23. Where did touch take place? (Public or Private location ) __________________________________________ 24. How did you react to being touched by that individual? ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ 25. How did the individual doing the touching react to touching you?____________________________________________________________ ________________________________________________________________ ______________________________________________________________ 26. Other comments and observations about touch. What did you learn? 11 Assignment #6: The Communication Environment This exercise is designed to help you understand how environments can influence you perceptions of (in) appropriate behaviors. Do these activities before you read the chapter? (20 points) You will type out your answer – in addition to using this sheet Visit a place you have never been The Getty Museum, LACMA, MOCA, Exposition Park (a museum), a bar/club, a historic building, a house of worship, a large university library, a hospital, the Disney Concert Hall, South Coast Performing Arts Center, Noguchi Gardens or your boss’s home. Make observations if the place according to the descriptions listed below. Be sure to indicate why you fee the way you do. The environment I chose to analyze was _______________________, located __________________________________. Rate the environment on the scale below. If, for instance, you perceive this environment to be very formal, you would put an “X” beside formal; if you think it is very informal, put an ”X” beside informal; if it is in-between, put an “X” in the middle. This environment was: Formal ___ ___ ___ ___ ____ ____ ____ ____ Informal Warm ___ ___ ___ ___ ____ ____ ____ ____ Cold Private ___ ___ ___ ___ ____ ____ ____ _____ Public Constraining ___ ____ ____ ____ ____ ____ ____ Free Familiar ___ ___ ____ ___ ____ ____ ____ Unfamiliar Uncertain ___ ___ ____ ____ ____ ____ ____ Certain Complex ___ ___ ___ ____ ___ ____ ____ Simple My Reaction to this Environment: I was pleased (happy, content, satisfied) I was aroused (stimulated, alert, excited) I felt in control (influential, dominant, important) Not at all 1 2 3 4 5 6 7 A lot Not at all 1 2 3 4 5 6 7 A lot Not at all 1 2 3 4 5 6 7 A lot This part must be typed & your answers must be detailed. What are the 2 features of the environment that you feel are most influential in affecting the communication behavior that takes place in this environment (e.g. size, materials used in the structure, floor plan, temperature, lighting, colors, furniture style and placement.) Explain your choices and then explain what you learned by doing this assignment. 12 Assignment #7: Watch what you do with your hands, eyes & feet etc.! At the first midterm, you will draw a country from a bag – that will be the most egalitarian way of doing this. This cannot be left for the last minute. Some countries will require more digging then others and others will have so much info that you will be spending time figuring out what to include. Each person will create a detailed Power Point presentation that you will present to the class and submit to me. Your presentation will include the GESTURES & MOVEMENT, FACIAL, EYE & VOCAL BEHAVIOR, TOUCH & COMMUNICATION, AND SPACE & TERRITORIALITY for the country you drew from the bag. Have fun with this assignment – this is your chance to teach us “What Not to Do with our hands, eyes & feet!” as well as what appropriate behaviors are. You may want to approach this assignment as if you were creating a Nonverbal Guide for a friend taking a trip to that particular country. Your text has an excellent bibliography to use as a reference, there are books on reserve in the library, check out the travel section in bookstores; contact the consul offices or embassies of the countries you have drawn and consult the internet. I expect a bibliography at the end of your Pp presentation. You cannot just use internet sources. You must also use texts. Your presentation should not exceed 5 minutes and not be less then 3 minutes in length. If you do not present your country to the class you will not get higher then a C on this Assignment. (50 points) HOW AM I DOING IN THIS CLASS? This course is assisted by Blackboard (Bb)– so you will be able to see how you are doing each week. It is your responsibility to make sure that your grades appear each week and that your mid-term scores are added. You cannot leave this to the end of the semester. 100 – 90% = A, 89 – 80% = B, 79 – 70% = C, 69 – 58% = D, 57 –0% = F 13 CLASS & HOME ACTIVITIES Nonverbal Communication Test (NCT) 1. The student who wears nonconventional dress to class is: a. A deviant dresser b. Trying to arouse others c. Trying to get attention d. Has designer tendencies e. Clothing consciousness 2. A teacher is interested in improving her students’ ability to remember and recall important information. The teacher should: a. Be more exciting b. Use a variety of gestures c. Use vocal variety d. Be nonverbally open to questions e. Look at class 3. You think another person is being dishonest. Which of the following will tell you he or she is dishonest? a. Avoidance of eye contact b. Slow rates of speaking c. Fewer head nods d. Fewer pleasant facial expression e. Nervous mannerisms 4. An instructor wants to assure his students at the start of the year that he is a responsive teacher. He should: a. Allow students to select their own seats b. Dress casually c. Smile d. Acknowledge students as they enter the room e. Nod as each enters the classroom 5. To signal that you wish to "yield the floor" when conversing, you should: a. Stop gesticulating b. Drop in vocal pitch c. Stop speaking d. Look at other person to speak e. Allow speech to trail off 6. If an instructor wants to decrease the distance between her/himself and students, he or she should: 14 a. b. c. d. e. Use more eye contact Lean toward students Move closer Rearrange the classroom to a more open arrangement Keep an open body position 7. The employee who is always late and has difficulty completing work projects in the morning is: a. Bored with work b. Lazy c. Unfocused d. Does better in the afternoon e. Tired and sleepy 8. First impressions are: a. Often based on stereotypes b. Influenced by appearance c. Often determinants of the opening comments d. Influenced by accessories a person is wearing e. Influenced by scent and smell 9. The color “red” is often associated with: a. Hot and fiery b. Excitement c. Enthusiasm d. Exhilaration e. Speed 10. An employee whom taps a pen on the table during a long meeting is: a. Nervous b. Bored c. Trying to annoy coworkers d. Unaware he or she is tapping the pen e. Anxious 11. The “A okay sign” is: a. An emblem b. A gesture c. Representative of an obscene gesture in certain parts of the world d. A hand movement e. An emblem, which says, “things are fine.” 12. A common acceptable sign of friendship or greeting in this culture could be: a. A quick hug 15 b. c. d. e. Pat on upper back Pat on upper shoulder A handshake Pat on lower arm 13. Silence during normal interaction can signal: a. A person is thinking b. A person is processing information c. Unsure of what to say next d. Respect for the other person and what he or she has to say e. The person is giving the other “the silent treatment” 14. During job seeking, many applicants fail because: a. Their attire is inappropriate b. Their accessories are too overwhelming c. Their scent is too strong d. Their mannerisms indicate nervousness e. They have little eye contact with the interviewer 15. Often our eyes will dilate when: a. Someone is interesting to us b. What someone is saying is interesting to us c. We are using certain drugs d. Something looks pleasant to us e. We are in a romantic situation 16. The triangular body shape is often associated with: a. Leadership ability b. Good health c. Activity d. Confidence e. Efficiency 17. Based on nonverbal cues we employ, North Americans are often viewed by other cultures as: a. Rude b. Aggressive c. Distant d. Aloof e. Unfriendly 16 FUNCTIONS OF NONVERBAL BEHAVIORS DO THIS AT HOME – WE WILL DISCUSS THIS IN CLASS IN WEEK 2 This exercise corresponds with Chapter 1. Describe a situation in which each function of nonverbal communication listed below is used; then clarify how the situation matched the function. 1. Complementing- 2. Contradicting- 3. Repeating- 4. Regulating- 5. Substituting- 6. AccentingIMAGE FIXATION QUESTIONNAIRE 17 DO THIS AT HOME- BRING YOUR FINDINGS TO CLASS FOR WEEK 2 This exercise corresponds with Chapter 2. Write True or False beside each statement. Then using the scoring at the end of the questionnaire determine how you are doing compared to other North American women and men. 1. I think my life would improve if my body was better looking. 2. I would like to have/or have had cosmetic surgeries. 3. I starve or do not eat as least one day a week. 4. I am uncomfortable around attractive persons of the same age/sex. 5. I am constantly comparing my body and face to my peers. 6. I think my life would improve if my face were better looking. 7. I am very sensitive to other people’s comments about my general appearance. 8. I am very sensitive to other people’s comments about my weight. 9. I am very sensitive to other people’s comments about my height. 10. I feel the North American culture focuses too much on appearance. 11. I would like to lose weight. 12. I would like to be taller. 13. I overeat at least once a week. 14. I will not go out in public if I do not look perfect. 15. I exercise so I will not get fat. 16. Several times each week, I feel I look fat. 17. I berate myself about my general physical appearance. 18. Most of the time, I think I look bad in my clothes. 19. I change clothes constantly in order to get the “right” look. 20. I feel there is a lot of pressure in this culture to have the “right” look. 21. I often buy new clothes in hopes that I will look better. 22. Rarely do I feel good about my overall appearance. 23. I will avoid social situations if I feel I do not have the right body or clothing. 24. I wear big clothes to hide my appearance defects. 25. I look in the mirror and wish I looked better. 26. Often I would like to trade bodies with one of my friends. 27. Comments from peers about what is the “right” look makes me want to change my appearance. 28. I find myself focusing more on how I look than who I am. 29. I think people judge others on their appearance more than their competencies. 30. If you do not have the “right” look in this culture, you will get the less than prestigious jobs. Interpretation: 0-10 True statements means you are handling the North American culture image fixation fairly well. 10-15 True statements means you are very sensitive to the North American culture image fixation. More than 15 true statements means you are very fixated or focused on your appearance. You may be very dissatisfied with your appearance. BODY TYPES 18 DO THIS IN CLASS AND WE WILL DISCUSS YOUR FINDINGS This exercise corresponds with Chapter 2. Fill in each blank with a word from the suggested list following each statement. For any blank, three in each statement you may select any word from the list of twelve immediately below. An exact word to fit them may not be in the list, so you should select words that seem to fit most closely the way you view yourselves. 1. Most of the time I feel, calm anxious cheerful contented , relaxed confident tense impetuous 2. When I study or work, I seem to be efficient sluggish enthusiastic competitive reflective leisurely placid meticulous 3. Socially, I am outgoing affable tolerant gentle-tempered 4. I am rather active warm domineering introspective , and . complacent reticent energetic self-conscious , and precise determined thoughtful cooperative , , and considerate awkward affected soft-tempered , , and forgiving courageous suspicious cool , . . argumentative shy talkative hot-tempered . sympathetic serious soft-hearted enterprising 5. Other people consider me rather generous optimistic adventurous affectionate withdrawn reckless dominant detached ,and sensitive kind cautious dependent . 6. Underline one word out of each group of three below which closely describes the way you are: 19 assertive, relaxed, tense withdrawn, sociable, active dependent, dominant, detached hot-tempered, cool, warm confident, tactful, kind enterprising, affable, anxious Total # of words circled = 21 – Now transfer to back of page. ENDOMORPHIC MESOMORPHIC ECTOMORPHIC dependent calm relaxed complacent sluggish placid leisurely cooperative affable tolerant affected warm forgiving sympathetic soft-hearted generous affectionate kind sociable soft-tempered dominant cheerful confident energetic efficient enthusiastic competitive determined outgoing argumentative talkative active domineering courageous enterprising adventurous reckless assertive optimistic hot-tempered detached tense anxious reticent self-conscious reflective precise thoughtful considerate shy awkward cool suspicious introspective serious cautious tactful sensitive withdrawn gentle-tempered Scoring: Have students now circle the words they selected and see how many endomorphic, mesomorphic, and ectomorphic descriptors they possess. Adapted from: Cortes, J. B. & Gatti F. M. (1965). Physique and self-description of temperament. Journal of Consulting Psychology, 29, 432-439. PHYSICAL ATTRACTION 20 DO THIS AT HOME AND WE WILL DISCUSS YOUR FINDINGS This exercise corresponds with Chapter 2. Physical attraction is an important part of the interpersonal process, particularly at the beginning stages of that process. Rate each body part using the following scale. Overall, how important the various parts of a body of a person are to a person will determine the degree to which someone finds someone else attractive. Now rate how satisfied you are with your own bodies. Please complete the following using: Extremely important, write 7 Somewhat important, write 6 Slightly important, write 5 Neither important nor unimportant, write 4 Slightly unimportant, write 3 Somewhat unimportant, write 2 Extremely unimportant, write I hair shoulders back ankles eye arms stomach top of feet nose elbows hips toes mouth forearms genitals bottom of feet teeth wrists thighs height chin hands knees weight lips fingers overall chest/breasts ______facial attractiveness calves muscle tone buttocks overall body appearance How satisfied are you with the way your body looks? 21 Extremely satisfied, write 7 Somewhat satisfied, write 6 Slightly satisfied, write 5 Neither satisfied or dissatisfied, write 4 Slightly dissatisfied, write 3 Somewhat dissatisfied, write 2 Extremely dissatisfied, write I hair shoulders back ankles eye arms stomach top of feet nose elbows hips toes mouth forearms genitals bottom of feet teeth wrists thighs height chin hands knees weight lips fingers overall chest/breasts facial attractiveness calves muscle tone buttocks overall body appearance 22 VERBAL EQUIVALENTS OF EMBLEMS DO THIS IN CLASS Instructor Note: This exercise corresponds with Chapter 3. Choose a partner in class. One student will take each item in the left column and communicate them to the other by using of gestures. Then, the second student will take the second column and communicate those items to the first in the same manner. Communicate the items in a random manner. Then calculate how many each person got correct. Column 1 Column 2 Stop Go Yes Go away To the right I don’t trust him/her That stinks! Goodbye Victory Well done or good! Down Hang loose I can’t hear you She/he’s out of it I’ve had it! Get lost Drop dead Cool/Neat Boring I’m listening I’m defensive I’m thinking I’m surprised Making fun or mocking another Sign of flirtation Forgetfulness Modesty Good luck I need a ride Come here/forward No Not now Glad to meet you To the left Hello She/he’s crazy Peace Up How stupid of me! I can’t remember I refuse to listen Stick it! Not bad (or great) so/so Forget it You stink Sit on it! Do not talk to me Praise - good job I need to think I surrender/give up I like you That’s disgusting I’m confused/skeptical Irritation Embarrassment Impatience 23 24 WHAT FACES DO YOU WEAR DO THIS ASSIGNMENT AT HOME AND BRING IN THE RESULTS TO CLASS This exercise corresponds with Chapter 4. Check the various facial expressions you think you exhibit on a regular basis. Then have someone who knows you well check the facial expressions they think you exhibit. Compare and contrast the two lists. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Most of the time, my face maintains one expression. I look neutral or blank much of the time. I wear my emotions on my face. I have been told I have an unexpressive face. I think I conceal my emotions well. However, other people seem to know how I am feeling. Often I sound different from how I look. My face seems to keep a frozen expression. My face never appears to be neutral or blank. Initially I display one emotion to most situations, then I express other facial expressions. I substitute one facial expression for another. I often mask my true feelings. I smile when I should not. I try to keep a positive expression on my face, despite what I am feeling. I unknowingly leak expressions about how I feel. Often these expressions do not match the situation. I seldom have any expression. I hold back showing emotion on my face. 25 HOW MANY WAYS CAN YOU SAY IT? DO THIS IN CLASS This exercise corresponds with Chapter 6. (1) Select a partner. Partner one says the statement listed below randomly using the following vocalic emotions: Happiness, fear, surprise, shame, sadness, disgust, anger, anxiety, love, hate, contemplation, disinterest, and interest. (2) As partner one says the statement record the emotion you think #1 is expressing. (3) Next, partner two says the other statement listed below randomly using the following vocal emotions while partner one records each emotion expressed by partner two. Partner 1 I enjoy eating onions for breakfast. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Partner 2 I feel great when I flunk a major exam. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 26 SPACE VIOLATION DO THIS AT HOME AND WE WILL REPEAT IT IN CLASS AND COMPARE YOUR RESULTS This exercise corresponds with Chapter 7. To perform this exercise, I want you to invade the personal space of a complete stranger and someone you know. Then analyze how it made the person whose space was invaded feel, and how it made you feel to break your culture’s space norms. Ask yourself these questions How did you feel when you invaded someone’s space? How did the other person react to her or his space being invaded? How long did you invade the person’s space? Did you repeat the exercise with another person? Was the reaction different or similar? Why is space such an important function in our society? Would the exercise be the same in different cultures? 27 TOUCH APPREHENSION DO THIS IN CLASS This exercise corresponds with Chapter 8. Complete the measure based upon how you feel about touching others and being touched. Indicate the degree to which each statement applies to you by marking in the blank beside the item using the scale listed below: (5) Strongly agree; (4) Agree; (3) Are undecided or neutral; (2) Disagree; (1) Strongly disagree. 1. I don't mind if I am hugged as a sign of friendship. 2. I enjoy touching others. 3. I seldom put my arms around others. 4. When I see people hugging, it bothers me. 5. People should not be uncomfortable about being touched. 6. I really like being touched by others. 7. I wish I were free to show my emotions by touching others. 8. I do not like touching other people. 9. I do not like being touched by others. 10. I find it enjoyable to be touched by others. 11. I dislike having to hug others. 12. Hugging and touching should be outlawed. 13. Touching others is a very important part of my personality. 14. Being touched by others makes me uncomfortable. Scoring: Step 1: Add responses to the items underlined Step 2: Add responses to the items not underlined Step 3: Complete the formula: TA = 42 + Total of step 1 - Total of step 2 Score should be between 14 and 70 > 50 Approach Oriented (Approacher); < 30 Avoidance Oriented (Avoider) 28 ARCHITECTURE ATTRACTIVENESS MEASURE DO THIS AT HOME AND WE WILL DISCUSS YOUR FINDINGS This exercise corresponds with Chapter 9. Complete the following measure about environment and communication. Indicate the degree to which each statement applies to you by marking in the blank beside the item using the scale listed below: What have you learned about yourself? (5) Strongly agree; (4) Agree; (3) Neutral of undecided; (2) Disagree; (1) Strongly disagree. 1. 2. 3. 4. 5. 6. 7. 8. _____9. 10. 11. 12. 13. 14. 15. 16. Scoring: I really dislike dull, dark, heavy looking buildings. I like clear, open, airy buildings. I prefer old, dark, heavy buildings with a history. I perform at my best when there is a lot of sunlight coming into my work area. I really dislike open, airy, sunny architecture. I dislike new, modern architecture. I am very irritable when I have to work in a dark building. I am very alert in clean, clear, open buildings. I am very irritable when I have to work in new modern buildings with lots of windows. I am very alert when I am working in a building where there is little light. I rarely do well on assignments when I work in a setting where the environment is ugly. I usually do very well on assignments when I work in attractive buildings. Working in unattractive environments does not affect the outcome of my work. I do well on assignments when working where there are a lot of distractions. I like to do my assignments in attractive buildings. Doing my assignments in unattractive buildings does not impact my productivity. Step 1: Add responses to the items with numbers underlined Step 2: Add responses to the item with numbers not underlined Step 3: Complete the formula: AAM = 48 - Total step 1+Total step 2 Score should between 16 and 80 >50 is a person who prefers high AA <40 is a person who prefers low AA Some questions to ask yourself Had you ever thought about this before? If so why and if not why not? 29 HOW'S YOUR SNIFFER? DO THIS ASSIGNMENT AT HOME AND WE WILL DISCUSS THE RESULTS IN CLASS This exercise corresponds with Chapter 9. Olfaction, the sense of smell, may be the least understood and least recognized form of nonverbal communication. Respond to the following statements by determining whether you believe they are true or false. ___ ____1. The human capacity for smell is less developed and less sensitive than the human capacity for taste. ________2. Most humans, regardless of their culture, go to great lengths to conceal body odor. ___ ____3. Sometimes doctors can make an accurate diagnosis of a patient's illness by simply smelling them. ___ ____4. When we smell familiar odors in our surroundings we are more likely to have feelings of comfort and well being than when we sense unfamiliar odors. ___ ____5. In all cultures, it is considered rude and disrespectful to breathe on persons while talking to them. ___ ____6. The standard diets of certain cultures contribute to our ability to identify what culture a person belongs to since what a person eats may greatly impact the way he/she smells. ___ ____7. Although the secretion of chemical smells in many animals is known to play a major role in their sexual behavior, there is no evidence to suggest that the same is true for humans. ___ ____8. Men tend to prefer women who dress "down" and wear perfume than women who dress "up" and wear perfume. ___ ____9. All humans may be characterized as having the same sensitivity to smell. That is, all humans have the same capacity to sense odors. ___ ____10. North Americans spend more than any other culture in the world trying to cover up scents or make themselves smell good. 30 TIME and TIME AGAIN DO THIS IN CLASS This exercise corresponds with Chapter 10. Directions: As a group, I want you to generate as many references to time as possible from movies, television, books, magazines, and songs. Such things as daily newspapers, magazines and so on are excluded. 31 TIME OF DAY DO THIS ASSIGNMENT AT HOME AND WE WILL DISCUSS THIS IN CLASS This exercise corresponds with Chapter 10. Fill out the following scale. It is best to complete this exercise before discussing the material in class. Directions: Below are a series of questions concerning your time orientations. Please place one of the following in the blank beside each item: (5) Strongly agree; (4) Agree; (3) Neutral of undecided; (2) Disagree; (1) Strongly disagree. 1. I really dislike getting up in the mornings. 2. I like taking afternoon classes. 3. I prefer morning classes. 4. I am at my worst in the mornings. 5. I really like getting up in the mornings. 6. I dislike taking afternoon classes. 7. I am very irritable in the morning. 8. I am very alert in the afternoons. 9. I am very irritable in the afternoons. 10. I am very alert in the mornings. 11. I rarely do well on tests in morning classes. 12. I usually do very well on tests in afternoon classes. 13. I usually do very well on tests in morning classes. 14. I rarely do well on tests in afternoon classes. 15. I like to do my studying late at night. 16. I like to do my studying early in the day. Scoring: Step 1: Add responses to the items underlined Step 2: Add responses to the items not underlined Step 3: Complete the following formula: TOD = 48-Total of step 1+Total of step2 Score should between 16 and 80: >50 is a strong owl;<40 is a strong sparrow. 32 SELF-ASSESSMENT OF IMMEDIACY DO THIS AT HOME AND WE WILL DISCUSS YOUR RESULTS This exercise corresponds with Chapter 11. Fill out the Self-Report of Immediacy Behaviors (SRIB). It is best to complete this exercise before discussing the material in class. What did you learn about yourself? Directions: Below are 12 statements, which describe nonverbal behaviors, which can lead to increased or decreased immediacy. Respond to each item in the space provided. Use the following: (5) the statement is a very accurate description of how you typically behave in interpersonal encounters; (4) somewhat accurate; (3) neutral or undecided; (2) somewhat inaccurate; (1) very inaccurate. 1. I touch others when conversing with them. 2. I avoid eye contact with talking with others. 3. I move away from others when they touch me during a conversation. 4. I sit or stand close to others during a conversation. 5. My voice is somewhat monotonous or dull when conversing with others. 6. I frequently gesture while I talk to another person. 7. I am very vocally animated when talking with others. 8. I usually lean toward others when talking with them. 9. I seldom gesture while I talk to another person. 10. I use a lot of eye contact when talking with others. 11. When others sit or stand close to me while conversing I move away. _____ 12. I usually lean away from others when talking with them. Scoring Procedure: Step 1: Add responses to the items underlined Step 2: Add responses to the items not underlined Step 3: Complete the following formula: SAI = 36 - Total of Step 1 + Total of Step 2 Score should be between 12 and 60; > 42 High self-assessment of immediacy; < 30 Low self-assessment of immediacy 33 THE TWELVE STEPS TO SEXUAL INTIMACY DO THIS IN CLASS This exercise corresponds with Chapter 12. Individually rank each stage of sexual intimacy from least intimate (1) to most intimate (12) to them. Now tell me, “What is the first form of social contact for most people?” and “What happens if people skip stages of sexual intimacy?” ______ Voice to voice ______ Mouth to mouth ______ Hand to hand ______ Hand to body ______ Hand to head ______ Arm to shoulder ______ Eye to eye ______ Sexual parts to sexual parts ______ Eye to body ______ Hand to sexual parts ______ Arm to waist ______ Mouth to chest 34 MALE/FEMALE DIFFERENCES DO THIS IN CLASS This exercise corresponds with Chapter 12. Identify the nonverbal behaviors, which are primarily performed by males, females, or are performed equally by both genders when communicating with each other. After you have completed the above, I want you to make a list of the behaviors that are stereotypical dominant behaviors and stereotypical submissive behaviors. Primarily Performed by Males _____ _____ _____ _____ _____ _____ _____ _____ Primarily Performed Performed by Females Both Sexes _____ _____ 1. _____ _____ 2. _____ _____ 3. _____ _____ 4. _____ _____ 5. _____ _____ 6. _____ _____ 7. _____ _____ 8. _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ _____ 9. _____ 10. _____ 11. _____ 12. _____ 13. _____ 14. _____ 15. _____ 16. _____ 17. _____ 18. _____ 19. _____ 20. _____ 21. _____ 22. _____ 23. _____ _____ _____ _____ _____ _____ _____ 24. _____ 25. _____ 26. Equally by Behaviors Stares more Lowers eyes Interrupts often Frowns more Smiles more Tilts head to side Points Moves out of the way of other person Cuddles Glances away/down Takes up more space Initiates Allows other to interrupt Moves in other’s space Bats eye lashes Has erect body posture Hands on hips Stands with legs apart Takes up less space Holds head erect Sits with knees together Crosses legs at ankles Sits with hands dangling between legs Arms across chest Plants feet firmly More open body position 35 YOU ONLY GET ONE CHANCE TO MAKE A GOOD “FIRST” IMPRESSION DO THIS AT HOME YOU WILL SHARE YOUR OBSERVATIONS WITH THE CLASS This exercise corresponds with Chapter 13. How you can make a good first impression in an employment interview situation? Let’s review the appropriate and inappropriate nonverbal areas listed below. APPEARANCE: DRESS AND ARTIFACTS: BODY MOVEMENTS AND GESTURES: USE OF SPACE: USE OF FACIAL EXPRESSIONS: USE OF EYE BEHAVIOR: USE OF NONVERBAL IMMEDIACY SKILLS: USE OF VERBAL IMMEDIACY SKILLS: USE OF TOUCH: USE OF TIME: USE OF SCENT/SMELL: USE OF VOCAL BEHAVIOR: 36 IMAGE TIPS FOR WOMEN AND MEN DO THIS IN CLASS This exercise corresponds with Chapter 13. Below are four categories about image tips for women and men seeking jobs or already employed. List the Do’s and Don’ts for each category. Image tips for women: Image tips for men: Accessory protocol for women: Accessory protocol for men: 37 BEING IMMEDIATE WATCH: AS GOOD AS IT GETS (we may do this in class together – tba) This exercise corresponds with Chapter 14. Watch the movie AS GOOD AS IT GETS rate the level of immediacy. Use the following list of immediacy areas to start the discussion. Tone of voice: Facial expressions: Posture: Eye contact: Touching: Gestures: Body movements: Spatial distance: Rate of speaking: Use of time: Dress and appearance: Artifacts: Body types: Hair: Scent/smell: Walking behavior: 38 CHAPTER 15 EXERCISE Go to http://www.courttv.com/trials/index.html and watch the latest happenings in a real trial. Answer the following questions? 1) If you were a jury consultant, what recommendations would you make to the lawyers about their own nonverbal behavior? 2) If you were a jury consultant, what recommendations would you make to the lawyers about their witnesses nonverbal behavior? 39 IT’S CULTURAL DO THIS AT HOME YOU WILL SHARE YOUR FINDINGS This exercise corresponds with Chapter 16. Discuss your own cultural backgrounds and how they have impacted their perceptions of nonverbal communication. Use the following list of immediacy areas to start the discussion. Tone of voice: Facial expressions: Posture: Eye contact: Touching: Gestures: Body movements: Spatial distance: Rate of speaking: Use of time: Dress and appearance: Artifacts: Body types: Hair: Scent/smell: Walking behavior: 40 ETHNOCENTRISM SCALE WE WILL DO THIS AT THE BEGINNING OF CLASS This exercise corresponds with Chapter 16. Fill out the Ethnocentrism Scale. This exercise is for your benefit it will help you understand who you are and what you do (how you behave) better. This assignment will not be collected, so be truthful with yourself. Below are items that relate to the cultures of different parts of the world. Work quickly and record your first reaction to each item. There are no right or wrong answers. Please indicate the degree to which you agree or disagree with each item using the following five-point scale: Strongly Disagree 1 Disagree 2 Neutral 3 Agree 4 Strongly Agree 5 _____1. Most other cultures are backward compared to my culture. _____2. My culture should be the role model for other cultures. _____3. People from other cultures act strange when they come to my culture. _____4. Lifestyles in other cultures are just as valid as those in my culture. _____5. Other cultures should try to be more like my culture. _____6. I am not interested in the values and customs of other cultures. _____7. People in my culture could learn a lot from people in other cultures. _____8. Most people from other cultures just don’t know what’s good for them. _____9. I respect the values and customs of other cultures. _____10. Other cultures are smart to look up to our culture. _____11. Most people would be happier if they lived like people in my culture. _____12. I have many friends from different cultures. _____13. People in my culture have just about the best lifestyles of anywhere. _____14. Lifestyles in other cultures are not as valid as those in my culture. 41 _____15. I am very interested in the values and customs of other cultures. _____16. I apply my values when judging people who are different. _____17. I see people who are similar to me as virtuous. _____18. I do not cooperate with people who are different. _____19. Most people in my culture just don’t know what is good for them. _____20. I do not trust people who are different. _____21. I dislike interacting with people from different cultures. _____22. I have little respect for the values and customs of other cultures. Recode questions 4, 7, & 9 with the following format: 1 = 5 2 = 4 3 = 3 4 = 2 5 = 1 Drop questions 3, 6, 12, 15, 16, 17, 19 After you have recoded the previous questions, add all of the numbers together to get your composite ethnocentrism score. Newuliep, J. W., & McCroskey, J. C. (1997). The development of a U.S. and generalized ethnocentrism scale. Communication Research Reports, 14, 385-398. 42