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File - IISWBM EVE Website
File - IISWBM EVE Website

... be accompanied by development of a broader value based culture that the employees see as consistent and believable. Without an effective champion, who has the full support of senior management, a business ethics program is all too likely to prove ineffectual. The success of the program will ultimate ...
`bureaucratic` management in the post
`bureaucratic` management in the post

... According to Maslov (2010), contemporary Russian work organizations are based on bureaucratic, even military models of management, which prevents innovation from blossoming. Such a bureaucracy also obstructs the management the access to tacit and realistic information, traditionally only in possessi ...
Ethics
Ethics

... You are an entrepreneuer who has decided to go into business and open an Egean cuisine restaurant. Your business plan requires that you hire people as chefs, waiters and so on. As the manager, you are drawing up a list of ethical principles that all of you must agree to. These principles outline you ...
CH 1 Summery
CH 1 Summery

... B. Organizing is the process of establishing a structure of working relationships that allow organizational members to interact and cooperate to achieve organizational goals. The outcome of the process is an organizational structure. C. Leading involves articulating a vision and energizing employees ...
6 learning and performance management
6 learning and performance management

... Learning is a change in behavior acquired through experience. Reinforcement is the bestowing of positive consequences or withholding of negative consequences to develop desired behavior. Punishment, in contrast, bestows negative consequences or withholds positive consequences to eliminate or weaken ...
management
management

... 2.2. Alderfer’s need theory E- Existence needs -1: are related to survival and safety R- Relatedness needs – 2: stress interpersonal and social relationships G- Growth needs – 3: are related to the individual’s desire for personal development 2.3. Herzberg’s two-factor theory When do people feel exc ...
the limits of a technological fix to knowledge management
the limits of a technological fix to knowledge management

... needs. They have to keep me if they want to benefit from my years of experience. They can’t replace me with a young kid …’ ...
EBTs— Clear and Present Danger
EBTs— Clear and Present Danger

... Suppliers, who may have existing access to the client’s HRIS system via a web portal, can extract the necessary information in real time and proactively service the EBT population. For those clients who do not have the internal technology, similar results can be obtained via assessment tools offered ...
eHR-Attendance Management
eHR-Attendance Management

... day. So that full detail of Employee’s work and time devoted in each activity can be maintained. Also Reporting manger or higher authority have rights to approve or reject the Time sheet of Employee. Also at any Time Employee self or higher authority can view details of timesheet of Employee. This w ...
The Importance of Business Management
The Importance of Business Management

... • Deduction is the process of drawing a general conclusion from specific examples – Observe that employees in 15 companies work more efficiently when their supervisors threat them well – Deduce/conclude that a pleasant work environment contributes to productivity – Conclusion becomes a management pr ...
Organizational Control and Change
Organizational Control and Change

... – managers who actively monitor and observe the behavior of their subordinates – Teach subordinates appropriate behaviors – Intervene to take corrective action – Most immediate and potent form of behavioral control – Can be an effective way of motivating employees ...
(a) Define span of management. (4 marks)
(a) Define span of management. (4 marks)

... Culture gives people a sense of how to behave and what they ought to be doing. Organization culture is composed of such factors as friendliness, supportiveness and risk taking. Such perceptions are gradually formed for each individual over a period of time as the person performs assigned activities ...
FORCES BEHIND THE EMERGENCE OF THE HRM CONCEPT
FORCES BEHIND THE EMERGENCE OF THE HRM CONCEPT

... more flexible and distinctive approach to employment management that would bring organizational effectiveness. This is simply because of the fact that the South Eastern Asian Model with its emphasis on growing talent as opposed to poaching talent, strategic investment in people, team working and a s ...
COMMUNICATION - AIS-IB
COMMUNICATION - AIS-IB

... Managers as general practitioners: handy compared the art of management with a person’s health. He compared personal health problems with the well-being of a firm, such as the level of staff turnover, productivity and customer satisfaction. If there are health problems in the business, then managers ...
Motivators and Hygiene Factors - UPM EduTrain Interactive Learning
Motivators and Hygiene Factors - UPM EduTrain Interactive Learning

... Especially interested in the behavior of managers toward workers “Every managerial act rests on assumptions, generalizations, and hypotheses--that is to say, on theory . . . Theory and practice are inseparable.” ...
Culture
Culture

... and attitude towards fraud and unethical behaviour in the workplace, influence significantly employees' behaviour.  Employees who feel that managers act in an ethical manner at work and have a positive attitude towards moral values (talking about the importance of business ethics, inform employees, ...
Understanding Your Role as a Manager in a Unionized
Understanding Your Role as a Manager in a Unionized

... Was the employee warned that their behavior would result in discipline. This includes: policies, procedures, work rules, previous disciplinary actions. An exception to this rule may be made in instances of severe misconduct. Was the violated work rule reasonably related to the orderly, efficient, an ...
Module07
Module07

... Our higher standard is at the heart of what we know as the "Soul of Dell" - the statement of the values and beliefs which define our shared global culture. ………..we want all members of our team, along with our shareholders, customers, suppliers and other stakeholders, to understand that they can beli ...
OVERVIEW OF CHAPTER
OVERVIEW OF CHAPTER

... Herb Kelleher, the flamboyant founder and current board chairman of Southwest Airlines likes to have fun while providing superior customer service to his company’s customers. Its founder’s personality is reflected in Southwest’s organizational culture, which also values fun and high quality customer ...
Organizational behavior
Organizational behavior

... margin between successes is often small. Learn the principles of defining and achieving success in your own life and begin the journey today. This journey begins with understanding the behaviors between the leader, the followers, and the organization. This is also a leadership course of study. To be ...
What occurs during a symfini analysis
What occurs during a symfini analysis

... Uncover your organization’s MOS Working closely with your team, we’ll determine the strengths and weaknesses of your existing Management Operating System, your supervisory staff’s skills and behaviors, as well as any process or operational problems that exist. The Powers Company will work with prima ...
The Do`s and Don`ts of Progressive Discipline
The Do`s and Don`ts of Progressive Discipline

... of improving their performance on the job. While some workers seem to think that managers take some pleasure in the process, the truth is that it is usually a dreaded exercise which can often be done in an ineffective way. When employee discipline is done properly, it doesn’t have to result in hurt ...
MANAGING HUMAN CAPITAL FOR OPTIMUM PERFORMANCE
MANAGING HUMAN CAPITAL FOR OPTIMUM PERFORMANCE

... respond to the shift from an industrial to a knowledge economy. Only people generate value through the application of their intrinsic humanity, motivation, learned skills and tool manipulation. People are the catalyst that activates the intangible, inert form of intellectual capital and equally pass ...
coercive power
coercive power

... • Important when coercive power is not being utilized • Realize all needs and wants cannot be met • Not all leadership directives need to be based on needs and wants • Consider each salesperson as a unique individual ...
Managing Pay Systems Across Organizations
Managing Pay Systems Across Organizations

... women or minority employees who are paid one standard deviation away from the mean of the majority – Look for possible reasons for the difference in pay: poor performance, promoted quickly so it takes time to catch up, had been on an extended leave of absence – If appropriate, recommendations are ma ...
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Public service motivation

Public service motivation (PSM) is a theorized attribute of government and NGO employees that provides them with a desire to serve the public. The existence and extent of this service ethic have been examined many times in scholarly literature. PSM is important because it explains why some people choose careers in the government and non-profit sectors despite the potential for more financially lucrative careers in the private sector.Early authors in the field of public administration described differences between public and private employees and concerns over motivating public sector employees. Paul Van Riper described the issue in his 1952 history of the U.S. civil service system. Even Woodrow Wilson's seminal 1882 essay that founded the field of public administration expressed concern over the performance of civil servants. Much of Max Weber's work on bureaucracy focused on similar issues. Kaufman's The Forest Ranger introduced the idea of an organizational culture unique to government employees in the 1960s, which contributed significantly to the field of study.The concept of public service motivation was formalized in the late 1970s and early 1980s by authors like Buchanan, Mosher, Perry, Porter, and Rainey; and the term was actually coined by Perry and Wise in 1990. Since then, it has gained international prominence. PSM varies between employees and it is difficult to generalize the motivations of everyone who works in the public sector. With that said, PSM is an important driver in public sector employment. Furthermore, PSM has also been demonstrated to have a positive impact on job satisfaction in the public sector ""because public sector employment helps satisfy individuals’ prosocial needs"". Crewson argued that a responsive and cost-effective government should acknowledge that failure to properly understand the motivations of public employees may lead in the short term to poor job performance and in the long term to permanent displacement of public service ethic.Matei and Cornea considered that although intrinsic, PSM is influenced by a variety of extrinsic factors (social, political, institutional etc.) and, in time, those factors may lead to a change of the initial PSM of the individual. They showed that if the extrinsic factors that act on the public servant are negative, PSM will influence the behaviour of the individual for a period of time that is smaller than the professional career of that individual. If the extrinsic factors are positive, the PSM can influence the behaviour of the public servant during the entire career. This period of time, when the PSM influence the activity of the individual is a period when the public servant is led by a certain “lyricism of the public service”, an “administrative romanticism”, by the altruistic wish to serve the community, the state, the nation or even the human kind, the inner need to identify the personal actions with the public interest.Among the negative motivators are institutionalized values such as routinization of behaviours and skepticism about the value of the particular bureaucracy's effectiveness in promoting the public good and the budget maximizing and ""empire building"" behaviours described by Downs and Niskanen.
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