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chapter5
chapter5

... Leveraging customer base (e.g. investor customer base leveraged for online banking) Free information on site Innovative approaches (e.g., online commissions donated to Breast Cancer ...
IMC for Brand Equity
IMC for Brand Equity

... membership drives, lobbying, event management, public affairs  Publicity - press releases, media interviews, press conferences, feature articles, newsletters, photographs, films ...
ADVERTISING - Mitra.ac.in
ADVERTISING - Mitra.ac.in

...  “A marketing communications element that is persuasive, non-personal, paid for by an identified sponsor, and disseminated through mass channels of communication to promote the adoption of goods, services, persons, or ideas.” ...
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382In_class_Assignment

... and motion and reaches a broad spectrum of consumers. Since almost every house in the US has television access, it’s a key aspect to advertising. There is low cost per exposure. It is an effective means of vividly demonstrating product attributes and persuasively explaining their corresponding consu ...
“brands must stage memorable events for their customers that will
“brands must stage memorable events for their customers that will

... and an ever expanding access to faster and cheaper broadband Internet, even in the most remote populations on the globe, it has brought about a paradigm shift in the market research industry, as well as other industries. The once simple process of gathering data through surveys and focus groups has ...
Interactive Marketing
Interactive Marketing

... evaluate unified, coordinated, measurable, persuasive brand communication programs over time with consumers, customers, prospects, and other targeted, relevant external and internal audiences.” ...
Emotion Marketing
Emotion Marketing

... and Bradley Wolfsen in Strategy & Business. ...
Creating and Sustaining Profitable Customer Relationships
Creating and Sustaining Profitable Customer Relationships

... means attracting customers who are inmarket, ushering them from consideration to decision, getting them to the store – real or virtual – and the cash register for the first and then follow-on purchases. It requires marketers to meet and greet customers along their journeys to the brand. “Experience” ...
This is a Digital Asset Management Conference!!!
This is a Digital Asset Management Conference!!!

... Optimization Retail Personalization Customer Service ...
Product Promotion - University of Minnesota
Product Promotion - University of Minnesota

... Consider: - Source: who/what will convey info. - Message: factual; emotional (fear, sex appeal, humor). - Receiver. Communicating effectively; - Sender & receiver must have shared field of experience. - Feedback: from receiver to sender. - Noise: want to reduce extraneous factors. ...
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)
CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

... “The consistent application of up-to-date knowledge of individual customers to product and service design… In order to develop a continuous long-term relationship.” (Cram) ...
marketing: managing profitable customer relationships
marketing: managing profitable customer relationships

... product to obtain benefits that will satisfy a specific need or want, and who have the resources (time, money) to engage in such a transaction. (Mullins et.al.)  The set of all actual and potential buyers (and users-JK) of a particular product or service. (Kotler & Armstrong) ...
Marketing is an organizational function and set of processes for
Marketing is an organizational function and set of processes for

... Defensive mechanisms: Process change requires candid and often uncomfortable conversations about job expertise, areas of overlapping responsibilities, and personal accountability. Managers and performers become skilled at going through the motions of collaboration with a shared pact to stop short wh ...
tomorrow - Philips
tomorrow - Philips

... its POSTroma project. It was conceptual and shows the possibility ...
7 P*s of Marketing
7 P*s of Marketing

... elements of the service that customers can see and interact with. Customers are likely to be loyal to organization’s that serve them well from the way in which a telephone query is handled, to direct face-to-face interactions. ...
Resume - Gerald Matthews Jr.
Resume - Gerald Matthews Jr.

...  Generated product sales by converting trial customers of the Carbonite Online Backup software into full subscribers  Sold third party technical assistance as a service to add value for Carbonite customers  Advocated for the Carbonite brand and promote security to build and retain trust of client ...
06 Buying Behaviour
06 Buying Behaviour

... • When a customer is looking to buy a “shopping good”, they are much more likely to invest their time and efforts into selecting the proper product. • As a result, marketers of these products need to focus their efforts on reaching their target market and helping to differentiate why their product i ...
How to Maximize Your Brand Potential
How to Maximize Your Brand Potential

... competitors? These are the questions a positioning statement answers. In one or two sentences, it explains what your company does in terms customers can understand. Imagine any of your employees meeting a major prospect who asks, ‘What does your company do?’ You want everyone to answer the same way. ...
Centralized Marketing Strategy
Centralized Marketing Strategy

... E.g. discounted pricing, all-inclusive vacations, cash payments Other push strategies: trade shows and sales reps visiting stores ...
SEM1_1.06 Endorsements and naming rights
SEM1_1.06 Endorsements and naming rights

... that is of value to the sponsored event. This is usually in return for advertising space at the event or as part of the publicity for the event – this is not a license Sponsors wish to be recognized and have affiliation with the event • Financing can be in the form of money, products, services, equi ...
Creative Approaches
Creative Approaches

... situations in which the advertising goal is to build resistance to attitude change against competitive attack Myth vs Reality Putting the facts straight ...
Creative Approaches
Creative Approaches

... situations in which the advertising goal is to build resistance to attitude change against competitive attack Myth vs Reality Putting the facts straight ...
Advertising Promotion
Advertising Promotion

...  Excellent advertising medium to reach teens ...
Identify Grow The Challenge The Results Marketing
Identify Grow The Challenge The Results Marketing

... Marketing organizations often spend as much to reactive a customer as acquiring a brand new one. ActionIQ alleviates this through a unified view of all data, both past and present. ...
“Brand Equity “?
“Brand Equity “?

... Understanding comes from what you say about yourself, and, more importantly, what others say about you. Do consumers think about you the same way you think about yourself? In the past, understanding was shaped largely by the news media and word of mouth, but now social media gives brands a tremendou ...
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Touchpoint

A Touchpoint (contact point, customer contact, Moment of Truth, point of contact) describes the interface of a product, service or brand with customers/users, non-customers, employees and other stakeholders, before, during and after a transaction. This may be applied in business-to-business as well as business-to-consumer environments.
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