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Brands have become a major player on modern markets and
Brands have become a major player on modern markets and

... filtrating among them. The list was compiled from internet resources and enriched by additional information like turnover, capital, office space capacity, type of organization, IT infrastructure type to have potential for checking correlation between those dimensions and substantive questions. The r ...
The impact of retail shoes sales promotional activities on ladies
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... cheaper than getting a new one (Rust and Zahorik, 1993), loyalty is eagerly being required by all retailers. Therefore, retailers are trying harder to cope with the changing competitive environment by using different promotional tools and understanding the preferences of customers. Customers’ prefer ...
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Opportunities in multisensory marketing

... which we live and work. What we now know is that the senses of sound, smell, taste and touch have a far greater influence on our perception than we are conscious of – and yet each provides a unique, currently uncluttered, sensory channel by which to communicate core brand values and product benefits ...
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... creating connected experiences that encourage purchases on other channels. User-generated content (UGC) is redefining how brand building is done. By creating and posting their own UGC, consumers are helping to shape the digital conversation about brands and products. This is an important shift that ...
Just-in-time marketing
Just-in-time marketing

... executives to concentrate their efforts on consumers who are most likely to purchase and use a product–ideally based on a customer’s proven interests–rather than pushing an overabundance of awareness among many who never will. Leading companies attract highpotential customers to their marketing mess ...
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... retailers can identify the factors that can affect consumers’ buying behaviour and the associations between these factors and type of online buyers, then they can further widen their marketing strategies to convert potential customers into active ones and at the same time remain the loyal customer a ...
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Next Best Action Driving customer value through a rich and

... To implement and develop a NBA programme beyond the pilot phase, financial services providers should concentrate on three core themes: 1. Predicting customer behaviour to drive value 2. Managing multi‑channel interactions 3. Operating as an insight driven business Predicting customer behaviour to ...
Marketing Management
Marketing Management

... developing long-term personal relationships with each of them through increasingly relevant product or service offerings. To achieve this, direct response marketing uses one or more advertising media to generate a measurable response in the form of an order, a request for further information and/ or ...
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Touchpoint

A Touchpoint (contact point, customer contact, Moment of Truth, point of contact) describes the interface of a product, service or brand with customers/users, non-customers, employees and other stakeholders, before, during and after a transaction. This may be applied in business-to-business as well as business-to-consumer environments.
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