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CRM - University of Washington
CRM - University of Washington

... • Create a cross-functional Customer Relationship department, which will ensure that CRM strategies are successfully implemented across the organization • Implement staff training, performance measurement and ...
Article - I
Article - I

... awareness increases brand market performance [15]. Support service is one of the primary factors for building brand. After-sales service is found to be a more important product-selection criterion than price in high-tech markets [1]. There are limited research examining the effects of after-sales se ...
Analyzing the Influence of Sales Promotion on Customer Purchasing
Analyzing the Influence of Sales Promotion on Customer Purchasing

... have to rethink the relationship between attitude and behavior of their consumers. All businesses need to communicate to the consumer what they have to offer [2]. Promotion refers to the motivational methods of getting the consumer to purchase the product. Promotion is referred to as “any communicat ...
Jaime`s Resume in Microsoft Word.
Jaime`s Resume in Microsoft Word.

... Develop strategic integrated marketing plans for small business customers. Act as Creative Director for all graphic design and web design projects. Coordinate the development of HTML email campaigns, PPC Adwords, social media, in conjunction with traditional and guerilla marketing efforts. Handle al ...
Chapter 2
Chapter 2

... Stylitics is the largest digital closet platform in the world and, for a while, the number one free fashion app in the App Store. Our apps are on iOS, Android, and the Web and used by a large number of people around the world. Our trend reports are used by some of the world’s top brands and retailer ...
Linguistic Choice in a Corpus of Brand Slogans: Repetition or
Linguistic Choice in a Corpus of Brand Slogans: Repetition or

... Very little research has been carried out into investigating the linguistic aspects of brand slogans. There is more research on brand naming mechanisms. Klink and Wu (2014) focused on the decisions that marketers face when embedding sound symbolism in brand names. Bao et al. (2008) investigated the ...
How to Cope with the Green-Eyed Monster
How to Cope with the Green-Eyed Monster

... messages” to readers. Rosengren and Dahlen also found that the overall visual quality of an ad can enhance the perceived value of a magazine; “relevant, attractive advertising is as much a part of the magazine experience as the editorial content” (2013). In addition to strategic management of conten ...
analyzing the impact of promotion mix on consumer`s purchase
analyzing the impact of promotion mix on consumer`s purchase

... a complex marketing communication system; it communicates with its customers, distributors, suppliers, consumers and various publics. However, for most companies the issue is not whether to communicate, but rather what to say, where, to whom, and when (Koekemoer & Bird ,2004). Consumers are exposed ...
File - Faiz Hossain
File - Faiz Hossain

... integrates and coordinates its many communications channels to deliver a clear, consistent, and compelling message about the organization and its products. ...
Marketing: Managing Profitable Customer Relationships
Marketing: Managing Profitable Customer Relationships

... integrates and coordinates its many communications channels to deliver a clear, consistent, and compelling message about the organization and its products. ...
Document
Document

... "Shopping-Mania" - a free color advertising magazine in booklet form. Distribution from hands or in cars or by mail. It is intended to inform consumers of moderate income. It is a PR communication with the possibility of targeting to different target audiences: women, men, office workers, parents, v ...
Building Customer Loyalty - Academic Business World International
Building Customer Loyalty - Academic Business World International

... or suggestive sell, in which complementary products or services are added to the basic purchase. While much of traditional customer satisfaction training has been based on interpersonal relations and operations, employees must now acquire the means to build customer “attachment” to the product, serv ...
The Meaning of Marketing in Travel and Tourism
The Meaning of Marketing in Travel and Tourism

... tools that work together to affect the marketplace. Marketing, more than any other business function, deals with customers. Creating customer value and satisfaction are at the heart of hospitality and travel industry marketing. ...
You Wanna Go Where Everybody Knows Your Name
You Wanna Go Where Everybody Knows Your Name

... 3. They have jumped to producing creative before the brand is resolved. The creative—whether an ad, a TV spot, an article or a brochure—needs to tell a compelling brand story, and the story should be essentially the same wherever it appears. 4. In constructing their brand stories, they have not di ...
studied
studied

... The objective of a loyalty program is to prolong the relationship established between the company and the customers for as long as possible. This is why it is necessary to make a hierarchy of customers, according to their importance and the proper marketing action. The marketing efforts should be fo ...
emotional brand values - McGraw Hill Higher Education
emotional brand values - McGraw Hill Higher Education

... satisfied customers insist on a particular brand, retailers will naturally want to stock the brand and equity will therefore be high.  The true value of a brand is based on the extent to which it has high brand loyalty, name awareness, perceived quality and other assets such as patents and trademar ...
LECTURE 1 – Introduction To Integrated Marketing Communications
LECTURE 1 – Introduction To Integrated Marketing Communications

... The brand identity encompasses the entire spectrum of consumers’ awareness, knowledge, and image of the brand as well as the company behind it. The points at which consumers encounter or have contact with the brand can result from the various forms of IMC. All the forms of promotion that make up IMC ...
No Slide Title
No Slide Title

...  Product may be a service  Product may be a combination  Products are “bundles of benefits” ...
Document
Document

... Definition: Brand is the "name, term, design, symbol/logo, or any other feature that identifies one seller's good or service as distinct from those of other sellers. Origin: Initially, Branding was adopted to differentiate one person's cattle from another's by means of a distinctive symbol burned in ...
Counting the Customer
Counting the Customer

... while you only have a 5-20 percent change of selling to a new prospect. ...
PodcastWhitePaper - Whole Foods Magazine
PodcastWhitePaper - Whole Foods Magazine

... Podcast listener demographics and podcast portability give businesses several opportunities to build brand awareness, attract prospect customers and increase sales through the use of podcasts. The portability of podcasts with the widespread use of smart phones and other digital media players means ...
Strategic Responses to Brand Appropriation
Strategic Responses to Brand Appropriation

... incongruity, the resultant brand extension created by the firm to satisfy these appropriators must incorporate some level of incongruity as well. This creates a lack of fit with the parent brand. Additionally, the value of brands can be diluted when firms pursue brand extension strategies (Keller 20 ...
Retail%20Branding%20and%20Positioning%20(Cosmin
Retail%20Branding%20and%20Positioning%20(Cosmin

... one brand and the industrial production process is completed through quality control, customer experience with the retail brand is often shaped by several hundred outlets, with different locations and store designs, thousands of products, and dozens of employees in each store, who are also influence ...
Untitled
Untitled

... executive. But “the biggest issue is complexity and fragmentation ... the amount of choice out there,” says another. The challenge is to “make it come together in an organized way. ...
Marketing Manager
Marketing Manager

... Must have effective communication skills both verbal and written to ensure that effective partnerships are forged and maintained using appropriate communication which is understood by all parties Must be competent and comfortable in selling marketing concepts to customers/stakeholders Must have appr ...
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Touchpoint

A Touchpoint (contact point, customer contact, Moment of Truth, point of contact) describes the interface of a product, service or brand with customers/users, non-customers, employees and other stakeholders, before, during and after a transaction. This may be applied in business-to-business as well as business-to-consumer environments.
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