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Develop marketing strategies to guide marketing tactics.
Develop marketing strategies to guide marketing tactics.

... • Getting their products into more customers’ hands—might be accomplished by lowering the price • Helping customers view the business as distinct from its competitors—might offer something unique • Bringing in the amount of income they need/want—involves pricing the product high enough to cover expe ...
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Towards the 7th heaven of Revenue Management
Towards the 7th heaven of Revenue Management

... in production tools, is usually faced with a critical issue: which customers segments should be targeted in order to maximise value? Revenue Management attempts to provide an answer for each market segment need. RM can be used to calculate tariff levels and allocate capacity in relation to those tar ...
Basic Marketing, 13th edition
Basic Marketing, 13th edition

... study of how people buy, what they buy, when they buy and why they buy it blends elements from psychology, sociology, sociopsychology, anthropology and economics it attempts to understand the buyer decision processes/buyer decision making process it studies characteristics of consumers such as demog ...
View Case Study - Nearshore Executive Alliance
View Case Study - Nearshore Executive Alliance

... a solution. Cesar proposed an e-mail marketing solution called, “Doppler,” a Common Sense innovative and proprietary e-mail marketing product designed to build powerful, long-lasting relationships with customers. Doppler sends e-blasts and also tracks who opts into the e-mails, the time and date the ...
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... Financial planning and investment advice Forensic Insolvency Management consulting services Reconstruction and bankruptcy Succession planning ...
.ESSENTIAS OF PLANNING - International University College
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Guidelines for Preparing Service Marketing Plan

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... implementation. The marketing plan and strategies are important because they give the salesperson direction, information, tools, programs, processes and other resources needed by salespeople to satisfy customer needs or to close the sale Marketing may be defined as the system a company uses for iden ...
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Chapter 14 - International Marketing

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Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
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