• Study Resource
  • Explore Categories
    • Arts & Humanities
    • Business
    • Engineering & Technology
    • Foreign Language
    • History
    • Math
    • Science
    • Social Science

    Top subcategories

    • Advanced Math
    • Algebra
    • Basic Math
    • Calculus
    • Geometry
    • Linear Algebra
    • Pre-Algebra
    • Pre-Calculus
    • Statistics And Probability
    • Trigonometry
    • other →

    Top subcategories

    • Astronomy
    • Astrophysics
    • Biology
    • Chemistry
    • Earth Science
    • Environmental Science
    • Health Science
    • Physics
    • other →

    Top subcategories

    • Anthropology
    • Law
    • Political Science
    • Psychology
    • Sociology
    • other →

    Top subcategories

    • Accounting
    • Economics
    • Finance
    • Management
    • other →

    Top subcategories

    • Aerospace Engineering
    • Bioengineering
    • Chemical Engineering
    • Civil Engineering
    • Computer Science
    • Electrical Engineering
    • Industrial Engineering
    • Mechanical Engineering
    • Web Design
    • other →

    Top subcategories

    • Architecture
    • Communications
    • English
    • Gender Studies
    • Music
    • Performing Arts
    • Philosophy
    • Religious Studies
    • Writing
    • other →

    Top subcategories

    • Ancient History
    • European History
    • US History
    • World History
    • other →

    Top subcategories

    • Croatian
    • Czech
    • Finnish
    • Greek
    • Hindi
    • Japanese
    • Korean
    • Persian
    • Swedish
    • Turkish
    • other →
 
Profile Documents Logout
Upload
B2C Services Content Marketing
B2C Services Content Marketing

... Services make up the bulk of today‘s economy across India and in developed economies around the world. In todays growing economy, marketing is a systematic process of making the prospective consumers aware about the services available. Marketing is always carried out by following a strategic and pre ...
Cross-Channel Marketing
Cross-Channel Marketing

... Event-triggered campaigns and multi-stage programs: Manage cross- channel customer activity, create response-based interactions in real-time and/or trigger the delivery of a message in one channel off an activity or response in another. ...
Marketing - An Introduction
Marketing - An Introduction

... If the marketer does a good job of understanding consumer needs, develops products that provide superior value, and prices, distributes, and promotes them effectively, these products will sell easily. Thus, selling and advertising are only part of a larger `marketing mix` - a set of marketing tools ...
BFSI - iSON BPO
BFSI - iSON BPO

... Risk analytics is increasingly important for banks and financial services companies as they cope with a complex regulatory and competitive environment. Important technologies and calculation engines are now available, that are critical to the future of banks and the entire financial services industr ...
Company History ()
Company History ()

... Since 1990, 800response has been offering vanity 800 numbers on a local and regional basis to businesses across the United States. The industry leader in shared-use services on vanity 800 numbers, 800response has the widest selection of vanity 800 numbers available. In addition to the core business ...
Selling and Sales Management
Selling and Sales Management

... Market segmentation and targeting are the two of the most useful concepts in marketing ...
CH3
CH3

... Developing and implementing marketing plans involves a number of decisions. Making those decisions is both an art and a science. To provide insight into and inspiration for marketing decision making, companies must possess comprehensive, up-to-date information on both macro trends as well as more mi ...
Senior Finance Manager Commercial (Marketing)
Senior Finance Manager Commercial (Marketing)

... • Significant levels of commercial experience, • Excellent business partnering skills given used to dealing with external partners and there are multiple stakeholders across the ...
Customer Relationship Management
Customer Relationship Management

... IV. The internet helps gives customers the opportunity to do business when and how they want to do it and not when the organization want to be open for business. V. The internet helps to integrate the various customer service processes and systems and therefore improving customer service of the orga ...
Know Your Buyer: A predictive approach to
Know Your Buyer: A predictive approach to

... statistically based on similar characteristics, helping to identify smaller, yet similar, groups perfect for targeted marketing opportunities. ...
CRM 1to1 marketing Permission Marketing
CRM 1to1 marketing Permission Marketing

... Importance and value of the customer How to increase the value of customer Relationship and 1to1 marketing involves.. On Line Marketing E-Mail marketing Permission Marketing ...
Chapter 1
Chapter 1

... – Can target small groups or individuals – Can tailor offers to individual needs – Can be timed to reach prospects at just the right moment – Gives access to buyers they could not reach through other channels – Offers a low-cost, efficient way to reach markets ...
flip the funnel
flip the funnel

... 2.0. Creating a true customer community and embedding them into the very eco-system of marketing is very revolutionary. One real implication is the customer experience. Customer service needs to become its own strategic department which is elevated within the organization; no longer can it be relega ...
Marketing
Marketing

... company must decide how it will differentiate itself from other competitors. Porsche promises driving performance and excitement. They say” what a dog feels when the leash breaks”. ...
Marketing
Marketing

... • A lawyer’s office is expected to exude competence through its nice furnishings, well-dressed people, and equipment. Otherwise, customers would not feel too confident in their abilities prior to hiring them. • The use of standard signage, uniforms, brand logos, characters, and now web sites are als ...
Preventing the premature death of relationship marketing.
Preventing the premature death of relationship marketing.

... "My wife planted little flower beds here and there, and around trees, and it was like, ’No, problem. We have the weed eater!’ The problem here isn’t that you bought a product and it didn’t do its job. The problem is that because the product made something easier, you ended up working more than you w ...
Level 3 Statistics AS91586 Apply probability distributions in solving
Level 3 Statistics AS91586 Apply probability distributions in solving

... c) New hygiene standards have been introduced by head office. They now want the unacceptable bacteria colony count to be less than 8 colonies per cm2. ...
CHAPTER 3
CHAPTER 3

... determine precisely what functions buyers want and integrate these functions into their product. b) Promotion efforts should emphasize value and utility. 3. Depression is a business cycle stage in which unemployment is extremely high, wages are very low, total disposable income is at a minimum, and ...
Performance in Service Marketing from Philosophy to Customer
Performance in Service Marketing from Philosophy to Customer

... for more and new relationship. The appropriate new marketing, known as Relationship Marketing, looks to engage the customer interactively in the many steps of creating value which is later shared between service provider and customer. This requires to focus on long-term customer relationship. In ord ...
MARKETING STRATEGIES IN SMALL BUSINEESES Barriers to
MARKETING STRATEGIES IN SMALL BUSINEESES Barriers to

... information from secondary sources is less expensive and helps the company to weed out unpromising markets and therefore enables the company to focus its marketing efforts on few selected promising products and markets. The main disadvantage of secondary data sources is that the information may not ...
Slide 1
Slide 1

... needs of a customer market. It faces competition. • This helps the company in facing a host of competitors with confidence . • The company in order to come out successfully has to adopt means which may help it to outmaneuver. • The competitive environment consists of certain basic things which every ...
Marketing Solutions for Retail
Marketing Solutions for Retail

... challenges for retail marketers. Marketers need to be able to find more customers like their most loyal and to more efficiently market to them across multiple channels in a manner that takes into account consumers’ shopping interests and estimated ability to spend on various products and services. T ...
Marketing Solutions for Retail
Marketing Solutions for Retail

... challenges for retail marketers. Marketers need to be able to find more customers like their most loyal and to more efficiently market to them across multiple channels in a manner that takes into account consumers’ shopping interests and estimated ability to spend on various products and services. T ...
Selling & Distribution
Selling & Distribution

...  Can still be very expensive if customers do not respond to the direct marketing materials (i.e. a low “response rate” ...
Cross-Channel Marketing
Cross-Channel Marketing

... Event-triggered campaigns and multi-stage programmes: Manage cross- channel customer activity, create response-based interactions in real-time and/or trigger the delivery of a message in one channel off an activity or response in another. ...
< 1 ... 56 57 58 59 60 61 62 63 64 ... 94 >

Services marketing

Services marketing is a sub-field of marketing, which can be split into the two main areas of goods marketing (which includes the marketing of fast moving consumer goods (FMCG) and durables) and services marketing. Services marketing typically refers to both business to consumer (B2C) and business to business (B2B) services, and includes marketing of services such as telecommunications services, financial services, all types of hospitality services, car rental services, air travel, health care services and professional services.Services are (usually) intangible economic activities offered by one party to another. Often time-based, services performed bring about desired results to recipients, objects, or other assets for which purchasers have responsibility. In exchange for money, time, and effort, service customers expect value from access to goods, labor, professional skills, facilities, networks, and systems; but they do not normally take ownership of any of the physical elements involved.There has been a long academic debate on what makes services different from goods. The historical perspective in the late-eighteen and early-nineteenth centuries focused on creation and possession of wealth. Classical economists contended that goods were objects of value over which ownership rights could be established and exchanged. Ownership implied tangible possession of an object that had been acquired through purchase, barter or gift from the producer or previous owner and was legally identifiable as the property of the current owner.More recently, scholars have found that services are different than goods and that there are distinct models to understand the marketing of services to customers. In particular, scholars have developed the concept of service-profit-chain to understand how customers and firms interact with each other in service settings,Adam Smith’s famous book, The Wealth of Nations, published in Great Britain in 1776, distinguished between the outputs of what he termed ""productive"" and ""unproductive"" labor. The former, he stated, produced goods that could be stored after production and subsequently exchanged for money or other items of value. But unproductive labor, however"" honorable,...useful, or... necessary"" created services that perished at the time of production and therefore didn’t contribute to wealth. Building on this theme, French economist Jean-Baptiste Say argued that production and consumption were inseparable in services, coining the term ""immaterial products"" to describe them.
  • studyres.com © 2025
  • DMCA
  • Privacy
  • Terms
  • Report