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STARHUB SUBMISSION ON THE PROPOSED MODEL CONFIDENTIALITY AGREEMENT (“THE MCA”) PUBLISHED PURSUANT TO SUB-SECTION 5.3.3 OF THE CODE OF PRACTICE FOR COMPETITION IN THE PROVISION OF TELECOMMUNICATION SERVICES 1. DESCRIPTION OF THE COMMENTING PARTY AND ITS INTEREST IN THE PROCEEDING 1.1 Description StarHub Pte Ltd and StarHub Mobile Pte Ltd were awarded a Public Basic Telecommunication Services (PBTS) licence and a Public Cellular Mobile Telephone Services (PCMTS) Licence in Singapore on 5 May 1998. StarHub launched its commercial PBTS and PCMTS services on 1 April 2000. StarHub acquired CyberWay (now StarHub Internet) for the provision of Public Internet Access Services in Singapore on 21 January 1999. This response to IDA’s invitation for comments on the MCA represents the views of the StarHub group of companies, namely, StarHub Pte Ltd, StarHub Mobile Pte Ltd and StarHub Internet Pte Ltd. 1.2 Interest in the Proceedings StarHub has been dealing with the incumbent, SingTel, for about two years and is in a unique position to comment on issues that a new entrant is likely to face in entering the local telecommunications market. StarHub supports appropriate regulatory intervention to achieve efficient, competitive provision of services in the telecommunication market in Singapore, as policy intends. 2. SUMMARY OF THE COMMENTING PARTY'S POSITION StarHub welcomes the opportunity to comment on the proposed MCA. StarHub applauds the IDA in ensuring that all licensees and interested parties are able to comment on the provisions. 3. GENERAL COMMENTS StarHub finds that the MCA to be generally fair in seeking to protect Confidential Information on a mutual basis, and recognising that that Requesting Licensees have to disclose equally confidential and commercially sensitive information as the Dominant Licenses. However, the MCA could be improved in specific areas as set out in the following paragraphs, particularly in relation to Clauses 9 and 11. 4. VIEWS REGARDING SPECIFIC PROVISIONS OF THE PROPOSED MCA Our detailed comments in relation to specific Clauses of the MCA are as follows. We have also marked up our suggested amendments to specific Clauses. Clause 2(v) 1 StarHub is of the view the term “marketing information” is vague and the scope and meaning is uncertain. StarHub suggests that it is amended to “marketing plans and strategies” as these are more likely to contain confidential commercial information. Further, “brochures, printed matter, rates and rate tables” are information usually disseminated into the public domain for the purpose of providing the public of relevant information of a party and it is not logical that they should be classified as confidential. StarHub therefore proposes that 2(v) is amended as follows : “(v) marketing plans and strategies information, brochures, printed matter, rates and rate tables; Clause 5 The purpose for which the Confidential Information can be used is narrow, being confined only to negotiations for interconnection. The Receiving Party should be allowed to use the Confidential Information for any other related interconnection purposes as may be agreed by the parties. Below is the proposed revised clause : 5. Neither Party shall use or copy the Confidential Information of the other Party except in connection with that Party’s negotiations with the other Party of an interconnection agreement under the COP or for such other reasonable purposes related to the provision of the Interconnection Related Services (as defined by the COP) between the parties as both parties may agree. Clause 6 Likewise, the purpose set out in the second last sentence of Clause 6 should be broadened. Below is the proposed revised clause : 6. …..other than for the purposes of the negotiations between the Parties or for such other reasonable purposes related to provision of the Interconnection Related Services (as defined in the COP) between the parties as may be agreed by the parties, without such Disclosing Party’s prior written consent. Clause 7 The use of the information by a Disclosing Party within its own organisation should be restricted to only the provision of the Interconnection Related Services. Hence, Clause 7 should be amended as follows : 7. Neither Party shall disclose or communicate, cause to be disclosed or communicated or otherwise make available Confidential Information to any third party other than that Party’s directors, officers, employees, agents, contractor, representatives or advisers to whom disclosure is necessary (Authorised Persons) for the purpose only of negotiating the interconnection agreement. The Receiving Party shall adopt appropriate procedures to ensure that the Confidential Information is not used for reasons other than interconnection including but not limited to the development or marketing of other 2 telecommunication services or equipment by the Receiving Party or its Related Corporations. Clause 8 Please see comments on Clause 9 below :8. A Party may disclose the Confidential Information of the other Party to any professional adviser, including but not limited to legal and financial advisers, only to the extent necessary for that adviser to provide advice or protect the rights of the Party under this Agreement. Such advisers shall be deemed to be Authorised Persons as defined and subject to Clause [10] below. Clause 9 The restriction on Clause 9 should be deleted. This clause provides the means by which the Disclosing Party is able to obtain commercially sensitive information on the financial plans and affairs of the Receiving Party because it provides that the Disclosing Party must be satisfied of the identity of bankers and financial advisers to whom the information will be given and the scope of the disclosure before consent to the disclosure will be given. This goes beyond the need for protection of the Confidential Information. Disclosure to appointed financiers and appointed bankers should fall within the category of advisers under Clause 8 where the necessary protections have been put into place as set out in the proposed amendments. StarHub is of the view that Clause 9 should be deleted. Please refer to amendments in Clause 8 above for the proposed amendments to be put in replacement of Clause 9. Clause 11 Clause 11 permits SingTel, as the Receiving Party to pass the Confidential Information of a Requesting Licensees to SingTel’s Related Corporations eg SingTel Mobile without having to first inform the Requesting Licensee of such disclosure. Firstly, it is rather unusual that a Dominant Licensee who owns and operates all infrastructure over which the Interconnection Related Services are provided, would have to enlist the assistance of its Related Corporations to carry out its interconnection obligations. An explanation of this requirement on the part of the Dominant Licensee would be most helpful to all Requesting Licensees. Further, the permission granted under Clause 11 would operate in a competitive environment where SingTel’s Related Corporations are direct competitors of the Requesting Licensee. These Related Corporations of SingTel would find that they hold information that could be used to their own competitive advantage against the Requesting Licensee even though the information provided was intended only for the use of interconnection purposes. StarHub is of the view that Clause 11 as it stands will not be favorable to the Requesting Licensee and recommends that the permission is restricted. Where disclosure to a Related Corporation is required, the Receiving Party must first seek the prior written consent of the Disclosing Party and identify the Related Corporation, the scope of information to be disclosed and the reason for the disclosure. Only if the Disclosing Party is satisfied with the need for the disclosure and that the necessary safeguards have been put into place, that the disclosure can be made. We set out our proposed amendments below: 3 11. Where a A Receiving Party may disclose Confidential Information to a Related Corporation to the extent necessary to requires a Related Corporation to adopt and implement any of its obligations under an interconnection agreement made between the Parties pursuant to the COP, the Receiving Party shall first inform the Disclosing Party of the identity of the Related Corporation, the precise information to be disclosed and the reasons for required disclosure to that Related Corporation, and may only make disclosure to the scope and extent permitted by the Disclosing Party in writing, provided always that subject to the Related Corporation undertakesing to comply with obligation to use the Confidential Information for interconnection purposes only and to maintain its confidentiality equivalent to those contained in this Confidentiality Agreement. Clause 12 Reference to Clause 13(f) should be Clause 14(f). We set out the amended provision below : 12. Save as provided under clause 134(f)…. Clause 14 Clause 14(e) is drafted too widely as it allows for disclosure of any interconnection agreement. The clause should be deleted. It would protect the interest of the Disclosing Party if provisions are put in place for prior notice to be given where possible, to provide the Disclosing Party the opportunity of objecting to the disclosure. StarHub proposes that the Clause be amended as follows : 14.1 Except as otherwise provided … …. d) the disclosure is to an emergency organisation; and (e) the disclosure is made to any arbitrator or expert appointed o resolve disputes under an itnerconnection agreement made pursuant to the COP; or (f)(e) 14.2 the disclosure….court of law. Prior to any disclosure under Clause 14.1 being made, where possible, the Receiving Party shall provide the Disclosing Party with as much notice as is reasonable or practicable in the circumstances in order to allow the Disclosing Party an opportunity to raise any reasonable objections or to take any measures with the relevant authorities as may be necessary. Clause 15 This clause goes against the whole intent and purpose of the MCA as it allows Receiving Party to disclose to third party and thereafter inform the Disclosing Party by which time no objections can be effectively raised. This clause should be deleted. Clause 21 4 This should terminate only to the extent that it has been superceded by the interconnection agreement. We set out our proposed amendment below : 21. This Agreement shall terminate upon execution of an agreement for interconnection between the parties pursuant to the COP to the extent that it has been superceded by the agreement for interconnection, or by written Agreement between the parties. Conclusion StarHub believes that the proposed amendments will improve the MCA and facilitate interconnection negotiations between the parties. 5