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PatriotLife JO H N S H O PK I N S U S FA M I LY H E A LTH PL AN SPRING 2014 FORGED BY WAR James Ficke brings unique experience to his role as director of orthopaedic surgery Brain Rest Handle with Care Acid Reflux TO YOUR HEALTH Handle with CARE D o you frequently have numbness and tingling in your hands and fingers or feel as if your hand has fallen asleep? Or do you notice your hands’ motor skills aren’t what they used to be? These symptoms might indicate carpal tunnel syndrome, or CTS, which can cause long-term damage if ignored. An estimated 3 to 6 percent of Americans suffer from this nerve disorder, which is caused by compression of tendons and one of the wrist’s main nerves in the carpal tunnel, the passageway for nerves from the forearm to the palm of the hand. One of the most common forms of surgery in the United States is hand surgery to correct CTS. People who have diabetes, are pregnant, have rheumatoid arthritis or are more prone to swelling in general seem more likely to develop the disorder. “Really, anybody can get it, depending on how much room they have in their carpal canal and how much all of the tendons and nerves occupy at any time,” says Jaime Shores, M.D., assistant professor of plastic and reconstructive surgery at Johns Hopkins. If you think you may be suffering from CTS, see your primary care physician, who can refer you to a neurologist for nerve testing or to a hand surgeon. Often, hand pain is not CTS but another nerve disorder, tendinitis or arthritis. If you receive a diagnosis of CTS, however, many treatment options are available. Wrist splints or a steroid injection may provide relief for people with a mild form. More severe cases may require surgery. Why Brain Rest Is Vital for Concussions T he arrival of spring brings schoolaged children out to playing fields to compete in such sports as lacrosse, baseball, softball and soccer. Amid the fun, it’s important for coaches, parents and players to recognize the risks associated with concussions—direct hits to the head—that can come from contact with whizzing balls and sticks, or hard hits to the ground. While helmets can help prevent traumatic brain injuries, they don’t prevent concussions. To diagnose a concussion versus a runof-the-mill head bump, physicians rely on symptoms and medical history, explains Alicia Tucker, M.D., a family medicine physician at JHCP at Bowie, who has sports medicine training. A concussion mainly has cognitive or neurological symptoms—like headache, dizziness, blurred vision or nausea. Some patients have trouble sleeping or may experience a change in behavior, becoming more aggressive. In severe cases, patients may not remember what happened before or after the hit. “A concussion is like a bruise to the brain,” Tucker says. Traditional brain im2 • PatriotLife • SPRING 2014 aging technologies won’t detect anything abnormal. Still, if you get back in the game or continue to tax your brain, the condition can worsen. Tucker strongly urges her patients and their parents to observe strict “brain rest” to recover. That means not only no physical activity, but no homework and no tests. Children who return to school should be given frequent breaks to prevent the brain from working hard for more than 50 minutes at a time. Some patients are disappointed to hear that brain rest also means no video games and no text messaging. Watch your child closely. If the symptoms worsen or your child starts vomiting uncontrollably, go directly to the nearest emergency room. Those who suffer a concussion generally will be back to normal within seven days, Tucker says, but children who have attention-deficit/ hyperactivity disorder (ADHD), migraine headaches or depression may take longer to heal. Even after symptoms subside, you should wait an additional week before resuming competitive sport activities. www.hopkinsmedicine.org/usfhp Reflux: Avoiding the Burn S ome people feel burning in their chest after eating. Others complain of a cough, hoarse voice or trouble swallowing. And then there are those who experience frequent belching or taste acid in their mouth. All of these are symptoms of gastroesophageal reflux, a digestive disorder commonly known as heartburn, which is often humorously depicted in TV commercials touting over-the-counter remedies. But for the estimated 60-million-plus Americans who suffer regularly from gastroesophageal reflux, the condition is no laughing matter. And for a small percentage of people, it can lead to a serious precancerous condition. To learn more about heartburn and gastroesophageal reflux, we turned to Jim Williams, M.D., a family practitioner with JHCP at Sibley Memorial Hospital. Q: What causes reflux? A: Gastroesophageal reflux occurs when acid comes up out of the stomach and travels up the esophagus. This happens because the esophageal sphincter, which opens to allow food into the stomach and closes to keep it in, becomes relaxed for too often or too long. “Certain foods that you eat will make this relaxation of the esophageal sphincter more likely to happen—anything with caffeine, nicotine, alcohol and peppermint,” says Williams. Medications, including those used to treat osteoporosis, can also cause heartburn. So can lying on the couch after dinner. Q: Who is most at risk? A: People with large abdominal girth, smokers and pregnant women. Those who have a hiatal hernia—when the upper part of your stomach pushes up through your diaphragm and into your chest—are also more at risk. “With a hiatal hernia, stomach acid can slide up the esophagus more easily,” Williams says. Hiatal hernias occur in about 3 to 10 percent of people, are more prevalent with age and can be treated with surgery if necessary. Q: What can I do to prevent reflux? A: “The most important thing you can do is to identify the habit that’s the problem and change it,” says Williams. “For example, people who find heartburn and reflux intolerable at bedtime need to avoid eating two hours before they go to bed.” In addition, losing weight, quitting smoking, cutting down on alcohol and avoiding overeating can all help prevent reflux. Q: What are the most effective treatments? A: Over-the-counter antacids like Tums can be helpful in treating reflux, Williams says. For more persistent reflux, Williams recommends taking H2 blockers (acid reducers), like Zantac and Pepcid, which often have to be taken with every meal. “Far and away the best over-the-counter type of medication is a proton pump inhibitor known as Prilosec OTC,” he says. Q: When should I see my doctor? A: Any regular need for H2 blockers or Prilosec OTC should be reviewed with a physician. “You don’t just want to put a bandage on a problem that needs something more,” Williams explains. Here’s why: Neglect your reflux for too long and the condition can become chronic. “If the esophagus is exposed to hydrochloric acid of the stomach repeatedly over time, it gets burned and injured,” he says. One can even develop adhesions in the esophagus that make swallowing difficult. Over years, the affected cells in the esophagus can become precancerous, a condition known as Barrett’s esophagus. “Heartburn ignored for long enough, especially in combination with smoking and too much drinking, puts you at increased risk for cancer of the esophagus,” says Williams. www.hopkinsmedicine.org/usfhp PatriotLife • SPRING 2014 • 3 COVE R STORY An Exploratory Approach to Orthopedic Surgery Orthopedic surgery—which millions of people undergo annually in the form of hip and knee replacements, carpal tunnel release, meniscus and rotator cuff repair and other procedures—may be a common stop on the road to treating injured joints, muscles and ligaments, but these surgeries should not be treated lightly. “There’s no such thing as minor surgery,” says James Ficke, M.D., director of orthopaedic surgery at Johns Hopkins. “To perform an incision, to operate, means we create an injury. This is never to be taken lightly and is an immense responsibility. We, as surgeons, must never forget that personal impact.We must maintain incredible respect for the privilege to heal someone.” With this in mind, here are four things to know about orthopedic surgery: Surgery should be the last stop, not the first. Nonsurgical treatment for orthopedic problems starts at the primary care level with lifestyle changes, physical therapy and other interventions. “Many treatments can be performed short of surgery that will alleviate pain or cure a condition,” Ficke says. (See sidebar.) Not every condition can be improved by surgery. Just because an issue can be addressed surgically doesn’t mean that it will be improved by surgery. For example, with back pain, only a select group of people with certain nerve conditions or arthritis can be helped by surgery, Ficke says. Be realistic. “There is no surgery that makes us normal,” says Ficke, a distance runner who had shoulder reconstruction surgery a decade ago and resumed running ultramarathons. “We can make things better, but we can’t make them normal.” Your voice matters. Diagnostic tests only tell part of the story. A patient needs to tell the rest to an attentive practitioner. “Often times we can look at an X-ray and make a diagnosis, but we don’t always hear what is happening,” Ficke says. “I think patients have a lot to tell us. While it’s the doctor’s responsibility to listen, it’s the patients’ responsibility to tell a focused story to assist in understanding the person as well as the condition.” 4 • PatriotLife • SPRING 2014 Meet James Ficke Forged by war, Johns Hopkins’ new director of orthopaedic surgery brings unique expertise to patient care. J ames Ficke, M.D., is a renowned expert in the treatment of complex foot, ankle, and lower extremity injuries and amputation. The retired U.S. Army colonel says he wouldn’t be the surgeon, teacher and researcher he is today without his decades of military service. Central to his career are numerous leadership development opportunities he’s had, including a year in Iraq. As deputy commander of clinical services at the 228th Combat Support Hospital in Mosul, Iraq, from 2004 to 2005, Ficke treated more than 600 U.S. soldiers and Iraqi patients for combat injuries. While there, he supervised 15 physicians and managed 19 mass casualty incidents. “The experience changed who I was,” he says. It wasn’t just the volume of patients he saw or the brutality of war that was transformative. “I came back having recognized the sacrifice made by men and women injured in combat—sacrifice that www.hopkinsmedicine.org/usfhp Keeping Joints Healthy Here are five ways you can help keep joints healthy and protect them from injury and disease: Watch it. Maintaining a healthy weight is one of the best things you can do to reduce unnecessary strain on your joints. Move it. Exercise of the right makes it imperative that we learn improvements in treatment. It is our responsibility to teach these improvements to others,” he says. A 1983 West Point graduate, Ficke earned his M.D. from the Uniformed Services University of the Health Sciences’ F. Edward Hebert School of Medicine in 1987. Prior to coming to Johns Hopkins last September, he was chair of orthopedics and rehabilitation at the San Antonio Military Medical Center at Fort Sam Houston in Texas. He also served as the orthopedic surgery consultant to the U.S. Army surgeon general. “I gain the most energy when I see people return to function after they have undergone acute injuries. I love to operate. I love to teach and conduct research,” says Ficke. “Learning how to do all things well naturally translates to a place like Johns Hopkins, which has a culture of excellence and of serving something bigger than oneself.” “I came back having recognized the sacrifice made by men and women injured in combat—sacrifice that makes it imperative that we learn improvements in treatment. It is our responsibility to teach these improvements to others,” says Ficke. www.hopkinsmedicine.org/usfhp kind can help strengthen muscles, maintain a healthy weight and reduce joint swelling. Eat it. A balanced diet helps to build strong bones. Minimize caffeine, which has been shown to weaken bones. Instead, opt for foods rich in omega-3 fatty acids, such as fish and nuts, which can help decrease joint inflammation. Lift it. Weight training exercise can build muscle, strengthen ligaments and help support joints. Straighten it. Good posture while standing, sitting, lifting and carrying can help protect joints. PatriotLife • SPRING 2014 • 5 BRIE FING ROO M When Questions Are the Answer Your health depends on good communication. Asking questions and providing information to your primary care provider can help improve your care. Quality health care is a team effort, and you play an important role. One of the best ways to communicate with your primary care provider is by asking questions such as “What is this test for?” and ”When will I get the results?” Because time is limited during medical appointments, you will feel less rushed if you think about possible questions before your appointment. Your questions give your doctor and health care team important information about you, such as your most important health care concerns. Please visit www.hopkinsmedicine.org/usfhp/library.html to find “Tips for Talking with Your Health Care Provider” to help you prepare for appointments and meetings with your provider. START SMART Though breakfast is the most important meal of the day, the morning rush can make it easy to skip. But that’s not smart! Studies show that eating breakfast is important to maintaining a healthy body weight. (Those who miss this important meal are apt to grab for late-morning snacks that are high in fat and sugar.) Breakfast gives you the energy you need to concentrate at work or school, preventing a mid-morning slump, and it provides important vitamins and minerals that your body needs. Eating a healthy breakfast needn’t be complicated or time-consuming. Grab a piece of fruit, a cup of skim milk or low-fat yogurt, and a whole-grain granola bar, and you’ll have the food fuel you need to power through until lunchtime. DID YOU KNOW Allergies affect 40 to 50 million people in the United States, making them one of the country’s leading chronic diseases. SOURCE: Johns Hopkins Medicine Health Library www.hopkinsmedicine.org/healthlibrary 6 • PatriotLife • SPRING 2014 www.hopkinsmedicine.org/usfhp IN THE KNOW 2013 USFHP MEMBER SATISFACTION Exceeding Expectations T 90% 85.7% 87.8% 88.3% 86.2% 84.2% 84.0% he results are 80% in … and we’re proud to report 77.4% that USFHP has once again earned top 70% marks in member satisfaction — well above the national average assessed by the National Committee for 65.5% Quality Assurance. “We couldn’t be more 60% pleased,” says Mary Cooke, vice president of Johns Hopkins US Family Health Rating of Rating of Rating of Rating of Plan. “In our member surHealth Plan Health Care Personal Doctor Specialist vey conducted last spring, respondents gave Johns 2013 USFHP 2013 National Commercial Plan Average** Hopkins USFHP top scores * Summary rate represents the percentage of respondents who gave a rating of 8, 9 or 10 on a scale in four important areas: ratfrom 0 to 10, with 0 representing the “worst possible” and 10 representing the “best possible.” ing of health care, rating of ** National average calculated by National Committee for Quality Assurance, a private, not-for-profit personal doctor, rating of organization dedicated to improving health care quality. specialist, and rating of health plan (see graph). “What’s more, the survey showed that our members continue to be highly satisfied with customer service and claims processing.” IN YOUR OWN WORDS Using criteria that included the survey results, Consumer Reports rated Johns Hopkins US Family Health Plan No. 2 in the State of Maryland for consumer satisfaction, prevention and treatment. The 2013 survey feedback will be incorporated The Johns Hopkins network was into our continuous quality improvement process as we continue to work on ways to be the best for our definitely a calling card... and being able members. The Member Satisfaction Survey is being conto consistently have one provider that ducted again this spring by mail and phone. USFHP our whole family could see. values your feedback. Please help us understand your needs by answering your survey. Our mission is to improve the lives of our plan members by pro— Robin C. viding access to high-quality, patient-centered health Wife of colonel, U.S. Air Force care. Member with her six children since 2010 www.hopkinsmedicine.org/usfhp PatriotLife • SPRING 2014 • 7 PatriotLife Johns Hopkins US Family Health Plan 6704 Curtis Court Glen Burnie, MD 21060 Patriot Life, the official newsletter of the Johns Hopkins US Family Health Plan (USFHP), is published quarterly by Johns Hopkins Medicine Marketing and Communications. For more information, call 800-808-7347. Mary Cooke, Vice President, USFHP Melissa Teves, Senior Director, Administration, USFHP Keith Langrehr, Marketing Director, USFHP Susan Fratto, Marketing Manager, USFHP Sue De Pasquale, Editor Maria Blackburn, Writer Jason Teves, Designer, USFHP Project Manager www.hopkinsmedicine.org/usfhp © 2014 The Johns Hopkins University and The Johns Hopkins Health System Corporation Johns Hopkins US Family Health Plan We’re in Your Neighborhood The Johns Hopkins US Family Health Plan has more than 120 primary care offices to serve our members. Need to Find a Doctor or Location? Visit hopkinsmedicine.org/usfhp and click Find a Doctor on the upper right side of page. 8 • PatriotLife • SPRING 2014 www.hopkinsmedicine.org/usfhp