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CstM 499 - Management & Organization accountability as defined… ac·count·a·bil·i·ty [uh-koun-tuh-bil-i-tee] - noun 1. the state of being accountable, liable, or answerable. ac·count·a·ble [uh-koun-tuh-buhl] - adjective 1. subject to the obligation to report, explain, or justify something; responsible; answerable. 2. an obligation or willingness to accept responsibility or to account for one’s actions. and it means… That you are willing to take actions toward or involving others that reflect the integrity of the person you want to be. commonly we see… status quo resistant culture waste is ok cycle of doom CYA blame crisis fire fighting it eliminates (or reduces)… the blame game dysfunction it starts with… commitment understanding strength responsibility the rewards… trust respect communication commitment success change