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Welcomes You To Getting Over The Wall Positive Communication in the IEP or IFSP Trainer’s Name Insert photo here Many parents report that their child’s annual IEP meeting ranks as one of the most stressful events of the year. Many teachers report that their students’ annual IEP meetings rank as some of the most stressful events of the year. Parents Educators Parents Parents Educators What is communication? The process of communication is what allows us to interact with other people. Methods of Communication • • • • Verbal Nonverbal Written Listening Verbal Communication Word Choice Verbal Communication • Tone • Enunciation • Pauses • Loudness • Emphasis Verbal Communication “SARAH is behind in Math.” “Sarah IS behind in Math.” “Sarah is BEHIND in Math.” “Sarah is behind in MATH.” Verbal Communication • • • • • • Respectful Acronyms Jargon Conclusions Ask! Should • • • • • Tone of voice Speak up Loudness Interrupting Child-focused Non-Verbal Communication Non-Verbal Communication Non-Verbal Communication Non-Verbal Communication Non-Verbal Communication Nonverbal Communication • Listening posture • Crossed arms • Eye roll • Watch / Clock • Faking • Ask Written Communication • • • • • Permanent Complete Large groups Formal Informal Written Communication • • • • Outline Short Sweet Neat & legible • • • • Receipt CC Copy for you File Active Listening Active Listening • • • • Be attentive Main point Take notes Paraphrase • Ask • Judging • Body Language Top Two Communication Barriers Negative History • The Past – Conflict / Emotions – Choose your Battles – Forgive/Forget/Pretend # • The Present – Different Circumstances? – Different People? – Letting Go & Moving On Top Two Communication Barriers # Being Emotional • • • • Parents Educators, too Us vs. Them (again!) Humans Potential for Conflict = Fear & Anxiety Negative History & Emotions • Acknowledge Fear & Anxiety • Draft • Make a list • Stay in touch • Take a friend • • • • • Suggest a break Relevant? Expend energy? Let it go Learn! Positive Communication Activity American Heritage defines CONSENSUS... 1. An opinion or position reached by a group as a whole 2. General agreement The Individuals with Disabilities Education Act relies on a consensus model of decision making? That you have already worked toward consensus with a group today? Steps to Building Consensus • • • • • • Define the problem Listen Compromise Brainstorm Alternatives Input from ALL Celebrate Success!! If Consensus is Not Reached Informal Options • Meeting w/teacher • Reconvene IEP meeting • Meet w/principal • Write an informal email or letter • Call / meet with District Rep(s) • Call Tallahassee (with a question) • Call CFPC! If Consensus is Not Reached Keys to Effective Communication • • • • Confidence Show Interest Open-Ended Questions Listen Twice, Speak Once • Knowledge is Power • Take a Risk • Start Small Why work at getting over the wall? “Unity is strength... when there is teamwork and collaboration, wonderful things can be achieved.” Mattie Stepanek Please complete our evaluation! 1-888-61-AWARE
