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Module Seven: Nonverbal Messages In Pairs In pairs turn your back to your mate. Recount your most embarrassing moment without looking at your partner – use words only Now tell the person you are looking at the same story 7 Nonverbal Messages Communication without words The message sent must be received in some way by at least one other person Verbal-Nonverbal Interaction Accenting – emphasize • I love you. Contradicting – ie winking to show lies Complementing – add nuances: smile, frown Regulating – control flow of verbals: um, pauses Repeating – restate verbal messages: eyebrows raised Substituting – take place of verbals: thumbs up, nod Read “Thinking Critically About” Top of page 141 Under “Examples?” answer these questions on Angel Nonverbal Communication Functions Forming and managing impressions Forming and defining relationships Structuring conversation and social interaction Influencing and deceiving Expressing emotions Read pages 142-3 Role Play Two men who have not seen each other for a long time meet on the street Two women who have not seen each other for a long time meet on the street Three women sitting around the table in a bar talking Three men sitting around the table in a bar talking A male student telling his roommate about his girlfriend breaking up with him A female student telling her roommate about her boyfriend breaking up with her Channels of Nonverbal Communication Body Smell Eyes Face Paralanguage Time Silence Artifacts Space Touch Five Types of Body Messages Emblems are gestures that directly translate into words – thumbs up – good job Illustrators enhance the verbal message they accompany – ie gesture to left Affect displays communicate emotional meaninghappy – often unconscious Regulators are behaviours that monitor, control, coordinate, or maintain the speaking of others Adaptors are gestures that satisfy a personal need- rub nose, pick lint, shred cup Body Appearance Tall – short Weight Hair Attractiveness • Race Facial Management Techniques Intensifying - exaggerate De-intensifying - underplay Neutralizing - hide Masking - substitute See Table 7.2 on page 146 7 Eyes Mirror of the soul Cultural Wide or narrow Eye Contact Seek feedback Inform the other person that the channel of communication is open Signal the nature of a relationship Lessen psychologically the physical distance between you and another person Eye Avoidance Help others maintain privacy Signal lack of interest Block off unpleasant stimuli Heighten other senses Lying Space Messages Proxemics: Your use of space to communicate • Intimate, personal, social, public Territoriality: The territory you occupy or own and the way you protect this territory Spatial Distance Messages Intimate distance – touching – 46 cm Personal distance – 46 cm – 1.2m Social distance – 1.2m – 3.7m Public distance – 3.6 – more than 7.6m See Table 7.3 on page 148 Influences on Spatial Distances Status Culture Subject matter Gender Age Territoriality Messages Location of homes/offices Invasion of privacy – work Marking territory Video http://www.youtube.com/watch?v=zgSp8znMWZI Artifactual Messages Colour Clothing and body adornment Dress Hair Jewellery Body piercings Tattoos Space decoration Touch (Tactile) Messages Haptics – the study of touch •Positive emotion • Playfulness • Control •Ritual • Task-relatedness Touch Avoidance •Communication apprehension Paralanguage – how you say something Stress – which words Pitch Rate Volume Rhythm Vocalizations – crying, yawning Judgements Punctuation is powerful Punctuate the following: A woman without her man is nothing males in the class : A woman without her man, is nothing. Are you ready for this........ ...? females in the class: A woman: man is nothing. without her, Silence Allows time to think Can hurt others Might indicate anxiety - shy May prevent communication Can encourage communications May indicate nothing to say Time Messages Psychological time •Past •Present •Future Time Messages Psychological time • Cultural time • Biorhythms Messages from Smell Attraction Taste Memory Identification – ie toothpaste, cleaners, significant others… Nonverbal Cultural Differences Facial expressions Colours Space Time • – see Table 7.4 page 157 Skill Building Exercises Complete 7.1 and 7.2 page 162: you can use emoticons ie: Complete 7.3 #3 and #4 page163 Email me your results
