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• Text Analytics https://store.theartofservice.com/the-text-analytics-toolkit.html Medallia Capabilities 1 In addition to Social Media feedback and analysis, as well as mobile feedback and engagement, capabilities of the Medallia product include survey creation and management, text analytics and dashboarding, and direct goals and action management. https://store.theartofservice.com/the-text-analytics-toolkit.html Predictive analytics Technology and big data influences 1 Thanks to technological advances in computer hardware—faster CPUs, cheaper memory, and MPP architectures-–and new technologies such as Hadoop, MapReduce, and indatabase and text analytics for processing big data, it is now feasible to collect, analyze, and mine massive amounts of structured and unstructured data for new insights https://store.theartofservice.com/the-text-analytics-toolkit.html Customer intelligence Example sources of data for CI Customer satisfaction and market research surveys, often mined via text analytics, which can additionally be applied, for customer intelligence purposes, to Contact Center notes, email, and other textual sources. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Data mining Commercial data-mining software and applications 1 Clarabridge: enterprise class text analytics solution. https://store.theartofservice.com/the-text-analytics-toolkit.html Data analysis Predictive analytics focuses on application of statistical or structural models for predictive forecasting or classification, while text analytics applies statistical, linguistic, and structural techniques to extract and classify information from textual sources, a species of unstructured data 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Teradata - Introduction 1 In 2010, Teradata added text analytics to track unstructured data, such as word processor documents, and semistructured data, such as spreadsheets. https://store.theartofservice.com/the-text-analytics-toolkit.html Data extraction 1 Using text analytics to attempt to understand the text and link it to other information https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining 1 'Text mining', also referred to as text data mining, roughly equivalent to '#Text mining and text analytics|text analytics', refers to the process of deriving high-quality information from Plain text|text https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Text mining and text analytics 1 The term is roughly synonymous with text mining; indeed, Ronen Feldman modified a 2000 description of text mining in 2004 to describe text analytics https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Text mining and text analytics 1 The term text analytics also describes that application of text analytics to respond to business problems, whether independently or in conjunction with query and analysis of fielded, numerical data. It is a truism that 80 percent of business-relevant information originates in unstructured form, primarily text. These techniques and processes discover and present knowledge – facts, business rules, and relationships – that is otherwise locked in textual form, impenetrable to automated processing. https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - History The emergence of text analytics in its current form stems from a refocusing of research in the late 1990s from algorithm development to application, as described by Prof 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Text analysis processes 1 * Although some text analytics systems apply exclusively advanced statistical methods, many others apply more extensive natural language processing, such as part of speech tagging, syntactic parsing, and other types of linguistic analysis. https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Text analysis processes * Sentiment analysis involves discerning subjective (as opposed to factual) material and extracting various forms of attitudinal information: sentiment, opinion, mood, and emotion. Text analytics techniques are helpful in analyzing sentiment at the entity, concept, or topic level and in distinguishing opinion holder and opinion object.http://www.clarabridge.com/default.asp x?tabid=137ModuleID=635ArticleID=722 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * Angoss – Angoss Text Analytics provides entity and theme extraction, topic categorization, sentiment analysis and document summarization capabilities via the embedded Lexalytics Salience Engine. The software provides the unique capability of merging the output of unstructured, textbased analysis with structured data to provide additional predictive variables for improved predictive models and association analysis. https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial * Clarabridge – text analytics (text mining) software, including natural language (NLP), machine learning, clustering and categorization. Provides SaaS, hosted and on-premise text and sentiment analytics that enables companies to collect, listen to, analyze, and act on the Voice of the Customer (VOC) from both external (Twitter, Facebook, Yelp!, product forums, etc.) and internal sources (Call Center notes, CRM, Enterprise Data Warehouse, BI, surveys, emails, etc.). 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * Fair Isaac – leading provider of decision management solutions powered by advanced analytics (includes text analytics). https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial * General Sentiment - Social Intelligence platform that uses natural language processing to discover affinities between the fans of brands with the fans of traditional television shows in Social Media. Stand alone text analytics to capture social knowledge base on billions of topics stored to 2004. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * IBM LanguageWare - the IBM suite for text analytics (tools and Runtime). https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial * IBM SPSS - provider of Modeler Premium (previously called IBM SPSS Modeler and IBM SPSS Text Analytics), which contains advanced NLP-based text analysis capabilities (multi-lingual sentiment, event and fact extraction), that can be used in conjunction with Predictive Modeling. Text Analytics for Surveys provides the ability to categorize survey responses using NLP-based capabilities for further analysis or reporting. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * Inxight – provider of text analytics, search, and unstructured visualization technologies. (Inxight was bought by Business Objects (company)|Business Objects that was bought by SAP AG in 2008). https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * Lexalytics - provider of a text analytics engine used in Social Media Monitoring, Voice of Customer, Survey Analysis, and other applications. https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial 1 * SAS System|SAS – SAS Text Miner and Teragram; commercial text analytics, natural language processing, and taxonomy software used for Information Management. https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial * Smartlogic – Semaphore; Content Intelligence platform containing commercial text analytics, natural language processing, rule-based classification, ontology/taxonomy modelling and information vizualization software used for Information Management. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Text mining - Commercial * Sysomos - provider Social Media analytics software platform, including text analytics and sentiment analysis on online consumer conversations. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Unstructured information - Dealing with unstructured data 1 Techniques such as data mining and text analytics and noisy text analytics | noisytext analytics provide different methods to find patterns in, or otherwise interpret, this information https://store.theartofservice.com/the-text-analytics-toolkit.html Analytics - Analytics vs. analysis 1 text analytics vs https://store.theartofservice.com/the-text-analytics-toolkit.html Intelligent text analysis - Text mining and text analytics The term 'text analytics' describes a set of Linguistics|linguistic, statistical, and machine learning techniques that model and structure the information content of textual sources for business intelligence, exploratory data analysis, research, or investigation.[ http://intelligententerprise.informationweek.com/blog/archives/2007/02/de fining_text_a.html Defining Text Analytics] The term is roughly synonymous with text mining; indeed, Ronen Feldman modified a 2000 description of text mining[ http://www.cs.cmu.edu/~dunja/CFPWshKDD2000.html KDD-2000 Workshop on Text Mining] in 2004 to describe text analytics.[ http://www.ir.iit.edu/cikm2004/tutorials.html#T2 Text Analytics: Theory and Practice] The latter term is now used more frequently in business settings while text mining is used in some of the earliest application areas, dating to the 1980s, notably life-sciences research and https://store.theartofservice.com/the-text-analytics-toolkit.html government intelligence. 1 Semantic analytics 'Semantic analytics' is the use of Ontology (computer science)|ontologies to analyze content in web resources. This field of research combines text analytics and Semantic Web technologies like Resource Description Framework|RDF. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Sentiment analysis 1 'Sentiment analysis' (also known as 'opinion mining') refers to the use of natural language processing, Text analytics|text analysis and computational linguistics to identify and extract subjective information in source materials. https://store.theartofservice.com/the-text-analytics-toolkit.html SPSS Modeler 'IBM SPSS Modeler' is a data mining software application from IBM. It is a data mining and text analytics workbench used to build Predictive Models|predictive models. It has a visual interface which allows users to leverage statistical and data mining algorithms without programming. SPSS Modeler has been used in these and other industries: 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Angoss - Services 1 * Cloud on demand Software is offered for KnowledgeSEEKER, KnowledgeSTUDIO and its text analytics module. https://store.theartofservice.com/the-text-analytics-toolkit.html Attensity 'Attensity' provides social analytics and engagement applications for social customer relationship management (social CRM). Attensity's text analytics software applications extract facts, relationships and sentiment analysis|sentiment from unstructured data, which comprise approximately 85% of the information companies store electronically. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Medallia - Capabilities 1 In addition to Social Media feedback and analysis, as well as Mobile_phone|mobile feedback and engagement, capabilities of the Medallia product include survey creation and management, text analytics and dashboarding, and direct goals and action management. https://store.theartofservice.com/the-text-analytics-toolkit.html Reuters Group - Acquisitions and investments 1 * ClearForest – In June 2007, Reuters acquired ClearForest, a provider of Text Analytics solutions, whose tagging platform and analytical products allow clients to derive business information from textual content. https://store.theartofservice.com/the-text-analytics-toolkit.html SAS Institute Inc. - Software 1 SAS draws from statistics, predictive analytics, data mining, data visualization, operations research, quality improvement, graph theory and text analytics to help organizations predict, measure, analyze and decide based on data https://store.theartofservice.com/the-text-analytics-toolkit.html SPSS 'SPSS Statistics' is a computer program|software package used for statistical analysis. Long produced by SPSS Inc., it was acquired by IBM in 2009. The current versions (2014) are officially named 'IBM SPSS Statistics'. Companion products in the same family are used for survey authoring and deployment (IBM SPSS Data Collection), data mining (SPSS Modeler|IBM SPSS Modeler), text mining|text analytics, and collaboration and deployment (batch and automated scoring services). 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Data analytics 1 Predictive analytics focuses on application of statistical or structural models for predictive forecasting or classification, while text analytics applies statistical, linguistic, and structural techniques to extract and classify information from textual sources, a species of unstructured data https://store.theartofservice.com/the-text-analytics-toolkit.html Voice of customer They are generally conducted at the start of any new product, process, or service design initiative in order to better understand the customer's wants and needs, and as the key input for new product definition, Quality Function Deployment (QFD), and the setting of detailed design specifications.[http://provalisresearch.c om/solutions/applications/voice-of-thecustomer Application of Text Analytics tools to analyze Voice of the Customer 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Clarabridge Clarabridge offers its Clarabridge Enterprise and Clarabridge Professional products as SaaS and on premise software solutions that utilize sentiment analysis|sentiment and text analytics to automatically collect, categorize and report on Structured data|structured and unstructured data 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Northern Light Group 1 'Northern Light Group, LLC' is a company specializing in strategic research portals, enterprise search technology, and text analytics solutions https://store.theartofservice.com/the-text-analytics-toolkit.html Sematext 1 'Sematext' runs Performance Monitoring, Log Analytics, and Site Search Analytics services to derive real-time insight from metrics, logs, search, and clickstream data; Sematext also provides commercial support, consulting, development and products around ElasticSearch, Solr, Search, Big Data, Natural Language Processing, Recommendation Engines, and Text Analytics https://store.theartofservice.com/the-text-analytics-toolkit.html General Architecture for Text Engineering GATE has been compared to NLTK, R (programming_language)|R and RapidMiner.[http://www.b-eyenetwork.com/view/9516 Open Source Text Analytics web article by Seth Grimes] As well as being widely used in its own right, it forms the basis of the KIM semantic platform.[http://journals.cambridge.org/acti on/displayAbstract?fromPage=onlineaid=2 52243 KIM – a semantic platform for 1 https://store.theartofservice.com/the-text-analytics-toolkit.html General Architecture for Text Engineering and Introduction to Linguistic Annotation and Text Analytics, by Graham Wilcock.[http://books.google.co.uk/boo ks?id=TDQJb1UgVywCdq=Introduction+ to+Linguistic+Annotation+and+Text+An alyticsprintsec=frontcoversource=blots= bAF26ZQSTxsig=TbxZ_3tRy3IeDBKFofeVN6bAIchl=enei=vc0gS 7PlLo64QaSgqnfCQsa=Xoi=book_resultct=res ultresnum=2ved=0CBcQ6AEwAQ#v=one pageq=f=false Introduction to Linguistic Annotation and Text Analytics, by 1 https://store.theartofservice.com/the-text-analytics-toolkit.html Predictive classification - Technology and big data influences Thanks to technological advances in computer hardware — faster CPUs, cheaper memory, and Massive parallel processing|MPP architectures — and new technologies such as Hadoop, MapReduce, and In-database processing|in-database and text analytics for processing big data, it is now feasible to collect, analyze, and mine massive amounts of structured and unstructured data for new insights 1 https://store.theartofservice.com/the-text-analytics-toolkit.html List of text mining software - Commercial * Averbis – provides text analytics, clustering and categorization software, as well as terminology management and enterprise search 1 https://store.theartofservice.com/the-text-analytics-toolkit.html List of text mining software - Commercial * Daedalus, S.A. – provides a text analytics software engine to automaticlly extract meaning from all types of multimedia content. 1 https://store.theartofservice.com/the-text-analytics-toolkit.html List of text mining software - Commercial 1 * FICO – leading provider of decision management solutions powered by advanced analytics (includes text analytics). https://store.theartofservice.com/the-text-analytics-toolkit.html List of text mining software - Commercial * intelligentCAPTURE - from AGIInformation Management Consultants integrates data capturing of paper and digital text, translation, linguistic text analytics, search for libraries and documentation centers.dandelon.com 1 https://store.theartofservice.com/the-text-analytics-toolkit.html List of text mining software - Commercial 1 * Textalytics - Meaning as a Service: a set of text analytics APIs that offer vertical, high-level functionality targeted at specific usage scenarios: Semantic Publishing, Media Analysis, Voice of the Customer. https://store.theartofservice.com/the-text-analytics-toolkit.html Noisy text analytics While Text analytics is a growing and mature field that has great value because of the huge amounts of data being produced, processing of noisy text is gaining in importance because a lot of common applications produce noisy text data 1 https://store.theartofservice.com/the-text-analytics-toolkit.html For More Information, Visit: • https://store.theartofservice.co m/the-text-analyticstoolkit.html The Art of Service https://store.theartofservice.com