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Benefits If you are a Ship Captain, you can look forward to Enhance Crew Welfare in these ways: Enhance crew welfare with all-in-one capabilities to send secured and cost-effective emails, chat, SMS, voice-call, read news and access the compressed and optimised Web. Increase crew mobility with single mail account for easy log-on and log-off, even while moving from one vessel to another. If you are a Fleet Manager, you can look forward to Enhance Operational Efficiencies in these ways: Reduce costs with email data compression which minimises bandwidth consumption. Reduce costs with simultaneous, high quality & low cost voice communications. Ease cost management with separate mailboxes for crew, captain and operations, which eases budgeting and enhances accountability. Ease mail manageability and enhance control with integrated management utility for real-time online administration, monitoring, setting of online alerts, filters and mailbox management from shore. Enjoy flexibility with open, interoperable unified communications platform which enables hassle-free switching between email providers. Enjoy more flexibility with multi-language support for English, Japanese, Korean, Simplified Chinese and Turkish. Ensure security with integrated anti-spam, email filters and alerts; Also includes optional anti-virus, black- and white-listing services. SingTel AIO Connect Services Enhances Crew Welfare and Increases Operational Efficiencies by Seamlessly Connecting People, Teams and Information. Today’s highly digital world has redefined the way people live, work and play. Your crew is your greatest calls and surf the Web. The solution’s prepaid messaging card asset. Investing in your crew starts with empowering them to touch with family and friends. Using just one integrated email stay in touch with “civilisation” during the long months at sea. account, crew mobility is enhanced as they continue to login to This will go a long way in enhancing their morale and ensuring the same email account even when moving from one vessel to that they stay with you for the long haul. another. Designed from the ground up after listening to our customers, As an open, unified communications platform, SingTel AIO the SingTel AIO Connect Services is a comprehensive business Connect Services also delivers the operational efficiencies, and crew welfare solution that unifies data, email, call, chat easy manageability, industry-leading security and seamless and web surfing in a single platform. Connecting people, teams interoperability you demand. Integrated with traffic, data and and information, it is feature-packed to deliver the scalability, bandwidth management capabilities, the solution also comes security and flexibility you have come to expect from SingTel. with integrated security capabilities to ensure secured access. and online portal make it so convenient for your crew to stay in Using SmartPacket™ compression technology, the solution For More Information Global Service Desk (24hrs) Tel: +1800 788 0022 (Singapore) +65 6788 0022 (International) (Select “7” on the hotline for Satellite Services) Fax: +65 6483 4140 Email: [email protected] Website: www.singtel.com/satellite Copyright © 2011 Singapore Telecommunications Ltd (CRN: 199201624D). All rights reserved. With SingTel AIO Connect Services, your crew will be spoilt for provides bandwidth-efficient voice communications which choice with the capabilities to simultaneously send secured optimise communication costs. and cost-effective emails, chat, SMS, read news, make voice Solution Overview ConnectPortal: Secured Access Control with Bandwidth Management and Usage Monitoring The SingTel AIO Connect Services comprises of three solutions, namely DesktopConnect, ConnectPortal and Multi-VoIP Connect. DesktopConnect: Unified Communications for Crew and Ship A comprehensive unified communications platform for both crew and ship, DesktopConnect integrates instant messaging, email, Internet surfing, Voice-over-IP (VoIP) and voicemail in a single, integrated application. It features the latest compression technology aimed at optimising satellite voice and data communications. DesktopConnect is made up of 4 components, namely: MailConnect, WebConnect, WebChat and AIO Phone. MailConnect: Provides both business mail for the ship and web mail for the crew. Comes integrated with a management utility that can perform a variety of management functions ranging from mailbox and email account creation, and alert and filter management. Features: The ConnectPortal provides connectivity between incoming wide-area network (WAN) traffic and outgoing client devices such as the Multi-VoIP Connect, notebook and wireless infrastructure devices. A compact device with three RJ45 Ethernet interfaces, it provides both restricted and unrestricted Internet access when plugged into a satellite or terrestrial Internet connection. With integrated capabilities to control access, it provides data monitoring and secured reporting of accounting data. The integrated firewall prevents unauthorised access, while bandwidth management capabilities help to optimise network performance. Compact device with three RJ-45 Ethernet interfaces offering Private/LAN, Public, and Internet/WAN access. Prevent unauthorised usage with integrated authentication capabilities. Provide secured usage and access control to account for all Internet data usage by both pre-paid and post-paid users. Optimise network performance with bandwidth management capabilities which enable traffic prioritisation. “Walled Garden” or Whitelist support enables administrators to grant access to specific Internet services made available on the public domain. Support both pre-paid and post-paid accounts without additional computer hardware investments. Features: Integrated data, voice, chat and mail into one single platform. Single mail client which is LESO-independent; Operates with other mail solutions, supports internal mail and offers multilanguage support. Integrated security features include server-based spam control, anti-virus options, shore-to-ship filter setting, email alerts and mailbox suspension. Integrated management utility for real-time monitoring of airtime, downloading of transactional records and weekly message summary. Real-time online email management allows easy mailbox creation and administration, including data search by various parameters including mailboxID, From or To address and more. Portal access for easy family response to crew emails or SMS messages. Pre-paid messaging cards to deduct SMS, mail, chat, web and voice traffic charges. Convenient top-up of messaging card value via the SingTel eShop. WebConnect: Provides accelerated Internet surfing, while optimising satellite bandwidth by enabling the selective download of web images. Features: Provide an accelerated web surfing experience backed by the latest compression capabilities. Ensure secure web surfing with black or white-list site control. Optimise satellite bandwidth by removing advertising images and superfluous http headers; choose from four picture compression options for varied levels of quality and cost. Track spending with integrated usage monitor. WebChat: Provides low cost two-way communication via real-time encoded instant text messaging. Features: Provide real-time user presence indicator to enable seamless communication. Allow peer-to-peer Voice-over-IP (VoIP) between text participants. Come with private one-to-one chat channel. AIO Phone: Full-featured VoIP softphone enabling seamless communication. Features: Come with three call-quality settings for varied levels of cost. Provide user-friendly on-screen call history. Come with convenient on-screen timer displaying countdown of units utilised for easy tracking. Provide full cost visibility with usage data monitoring capabilities; accounting data securely transmitted via RADIUS. Multi-VoIP Connect: Enabling Highest Quality Voice Services at the Lowest Cost The Multi-VoIP Connect is a ruggedised console that is configured to allow access to more simultaneous voice connections over standard IP networks. It uses an industry-leading proprietary codec, which encodes or decodes a digital data stream or signal, to deliver unrivalled voice efficiencies over satellite communications. Features: Come with eight standard analogue phone ports for concurrent voice connections. Provide bandwidth-efficient voice communications using SmartPacket™ compression technology (<2kpbs) for low bandwidth consumption. Allow three quality settings for quality voice delivery at optimised cost. Provide two-way voicemail for users. Provide extension number for direct dialing of incoming calls, user extension and optimised local number dialing. Support pre-paid voucher system. Enable secured access with pre-paid and post-paid PIN protection. All-in-One Connect Services Network Overview Solution Overview ConnectPortal: Secured Access Control with Bandwidth Management and Usage Monitoring The SingTel AIO Connect Services comprises of three solutions, namely DesktopConnect, ConnectPortal and Multi-VoIP Connect. DesktopConnect: Unified Communications for Crew and Ship A comprehensive unified communications platform for both crew and ship, DesktopConnect integrates instant messaging, email, Internet surfing, Voice-over-IP (VoIP) and voicemail in a single, integrated application. It features the latest compression technology aimed at optimising satellite voice and data communications. DesktopConnect is made up of 4 components, namely: MailConnect, WebConnect, WebChat and AIO Phone. MailConnect: Provides both business mail for the ship and web mail for the crew. Comes integrated with a management utility that can perform a variety of management functions ranging from mailbox and email account creation, and alert and filter management. Features: The ConnectPortal provides connectivity between incoming wide-area network (WAN) traffic and outgoing client devices such as the Multi-VoIP Connect, notebook and wireless infrastructure devices. A compact device with three RJ45 Ethernet interfaces, it provides both restricted and unrestricted Internet access when plugged into a satellite or terrestrial Internet connection. With integrated capabilities to control access, it provides data monitoring and secured reporting of accounting data. The integrated firewall prevents unauthorised access, while bandwidth management capabilities help to optimise network performance. Compact device with three RJ-45 Ethernet interfaces offering Private/LAN, Public, and Internet/WAN access. Prevent unauthorised usage with integrated authentication capabilities. Provide secured usage and access control to account for all Internet data usage by both pre-paid and post-paid users. Optimise network performance with bandwidth management capabilities which enable traffic prioritisation. “Walled Garden” or Whitelist support enables administrators to grant access to specific Internet services made available on the public domain. Support both pre-paid and post-paid accounts without additional computer hardware investments. Features: Integrated data, voice, chat and mail into one single platform. Single mail client which is LESO-independent; Operates with other mail solutions, supports internal mail and offers multilanguage support. Integrated security features include server-based spam control, anti-virus options, shore-to-ship filter setting, email alerts and mailbox suspension. Integrated management utility for real-time monitoring of airtime, downloading of transactional records and weekly message summary. Real-time online email management allows easy mailbox creation and administration, including data search by various parameters including mailboxID, From or To address and more. Portal access for easy family response to crew emails or SMS messages. Pre-paid messaging cards to deduct SMS, mail, chat, web and voice traffic charges. Convenient top-up of messaging card value via the SingTel eShop. WebConnect: Provides accelerated Internet surfing, while optimising satellite bandwidth by enabling the selective download of web images. Features: Provide an accelerated web surfing experience backed by the latest compression capabilities. Ensure secure web surfing with black or white-list site control. Optimise satellite bandwidth by removing advertising images and superfluous http headers; choose from four picture compression options for varied levels of quality and cost. Track spending with integrated usage monitor. WebChat: Provides low cost two-way communication via real-time encoded instant text messaging. Features: Provide real-time user presence indicator to enable seamless communication. Allow peer-to-peer Voice-over-IP (VoIP) between text participants. Come with private one-to-one chat channel. AIO Phone: Full-featured VoIP softphone enabling seamless communication. Features: Come with three call-quality settings for varied levels of cost. Provide user-friendly on-screen call history. Come with convenient on-screen timer displaying countdown of units utilised for easy tracking. Provide full cost visibility with usage data monitoring capabilities; accounting data securely transmitted via RADIUS. Multi-VoIP Connect: Enabling Highest Quality Voice Services at the Lowest Cost The Multi-VoIP Connect is a ruggedised console that is configured to allow access to more simultaneous voice connections over standard IP networks. It uses an industry-leading proprietary codec, which encodes or decodes a digital data stream or signal, to deliver unrivalled voice efficiencies over satellite communications. Features: Come with eight standard analogue phone ports for concurrent voice connections. Provide bandwidth-efficient voice communications using SmartPacket™ compression technology (<2kpbs) for low bandwidth consumption. Allow three quality settings for quality voice delivery at optimised cost. Provide two-way voicemail for users. Provide extension number for direct dialing of incoming calls, user extension and optimised local number dialing. Support pre-paid voucher system. Enable secured access with pre-paid and post-paid PIN protection. All-in-One Connect Services Network Overview Benefits If you are a Ship Captain, you can look forward to Enhance Crew Welfare in these ways: Enhance crew welfare with all-in-one capabilities to send secured and cost-effective emails, chat, SMS, voice-call, read news and access the compressed and optimised Web. Increase crew mobility with single mail account for easy log-on and log-off, even while moving from one vessel to another. If you are a Fleet Manager, you can look forward to Enhance Operational Efficiencies in these ways: Reduce costs with email data compression which minimises bandwidth consumption. Reduce costs with simultaneous, high quality & low cost voice communications. Ease cost management with separate mailboxes for crew, captain and operations, which eases budgeting and enhances accountability. Ease mail manageability and enhance control with integrated management utility for real-time online administration, monitoring, setting of online alerts, filters and mailbox management from shore. Enjoy flexibility with open, interoperable unified communications platform which enables hassle-free switching between email providers. Enjoy more flexibility with multi-language support for English, Japanese, Korean, Simplified Chinese and Turkish. Ensure security with integrated anti-spam, email filters and alerts; Also includes optional anti-virus, black- and white-listing services. SingTel AIO Connect Services Enhances Crew Welfare and Increases Operational Efficiencies by Seamlessly Connecting People, Teams and Information. Today’s highly digital world has redefined the way people live, work and play. Your crew is your greatest calls and surf the Web. The solution’s prepaid messaging card asset. Investing in your crew starts with empowering them to touch with family and friends. Using just one integrated email stay in touch with “civilisation” during the long months at sea. account, crew mobility is enhanced as they continue to login to This will go a long way in enhancing their morale and ensuring the same email account even when moving from one vessel to that they stay with you for the long haul. another. Designed from the ground up after listening to our customers, As an open, unified communications platform, SingTel AIO the SingTel AIO Connect Services is a comprehensive business Connect Services also delivers the operational efficiencies, and crew welfare solution that unifies data, email, call, chat easy manageability, industry-leading security and seamless and web surfing in a single platform. Connecting people, teams interoperability you demand. Integrated with traffic, data and and information, it is feature-packed to deliver the scalability, bandwidth management capabilities, the solution also comes security and flexibility you have come to expect from SingTel. with integrated security capabilities to ensure secured access. and online portal make it so convenient for your crew to stay in Using SmartPacket™ compression technology, the solution For More Information Global Service Desk (24hrs) Tel: +1800 788 0022 (Singapore) +65 6788 0022 (International) (Select “7” on the hotline for Satellite Services) Fax: +65 6483 4140 Email: [email protected] Website: www.singtel.com/satellite Copyright © 2011 Singapore Telecommunications Ltd (CRN: 199201624D). All rights reserved. With SingTel AIO Connect Services, your crew will be spoilt for provides bandwidth-efficient voice communications which choice with the capabilities to simultaneously send secured optimise communication costs. and cost-effective emails, chat, SMS, read news, make voice