Download Manchester Business School

OLGA VAGIAKAKOU
Telephone:
+44 (0) 7540494799
Date of Birth: 27/11/1986
E-mail:
[email protected]
PERSONAL PROFILE
An energetic, responsible, hard-working and driven professional in Business Administration. Through a
combination of academic studies, outside interests and employment, has acquired a number of skills and
qualities such as leadership and teamwork, strong verbal and written communication skills, accountability
for results and planning capabilities. A highly motivated individual with a high level of technical and
analytical ability. Possesses a strong sense of responsibility and a desire to support other people reach their
full potential. I have just completed an MA in Strategic Consumer Marketing and am looking to launch into
a career in Marketing
EDUCATION
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2009 – 2010
MA Strategic Consumer Marketing
Manchester Metropolitan University , Manchester, United Kingdom
Indicative units:
Strategic Management, Strategic Marketing Development, Financial
Strategies, Strategic Services Marketing and e-Business Management,
Research Methods, Sector Analysis
Dissertation:
An investigation of consumers’ attitudes within the Greek coffee
Industry from a marketing perspective.
Results:
Distinction
2004 – 2008
Ptychion (B.Sc. equivalent) in Business Administration, specialization: Marketing
Athens University of Economics and Business, Athens, Greece
Grade: 7.4/10 (2:1).

2001-2004
High School Leaving Certificate (Apolytirion)
Lycee Leonin de Patisia, Athens, Greece
Grade: 19/20
EXPERIENCE
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March 2008 – July 2008
PricewaterhouseCoopers (PWC), Global Business Services
Marketing & Communications Trainee
 Key Responsibilities
 Worked within the highly skilled team of Marketing & Communications department,
consisting of 6 members
 Provided administrative assistance to the events of the company
 Implemented official communications with the client community (e.g. contract
communications, welcome letters, email reminders)
 Involved in organizing and implementing big events and conferences of the company
(300-500 attendants)
 Worked with the team to develop and maintain regular communications with
Exhibitors and sponsors
 Maintained accurate spreadsheets of the events’ exhibitors and sponsors including
full contact, revenue and deal details
 Supported the production of promotional materials (e.g. corporate brochures,
preparation of the presentations, posters, advertising campaigns, gifts for clients, wish
cards, etc)
 Maintained, managed and updated the customers’ database (CRM, through excel)CRM includes customers from different industries such as Banking and Capital,
Financial Services, Energy , Engineering and Construction, Shipping, Transportation
and Logistics
 Support for the firm’s Twitter, Facebook and LinkedIn account(s)
 Managed onsite registration for the events and the conferences
 Key Achievements
 Customer trade and field communications policy (monthly basis contact-client’s
feedback) constituted a key part of the winning strategy of PWC
 Prevented important clients from not breaking their contracts
 Obtained successful number of attendants to firm’s big conferences
 Provided accurate and reliable data of customers

October 2008 –August 2009
Promoter- Sales Person
 Key Responsibilities
Sales Plus
 Sell products being promoted, and keep records of sales
 Demonstrate and explain products, methods, or services in order to persuade
customers to purchase products or utilize services.
 Suggest specific product purchases to meet customers' needs.
 Member of outdoor events (concerts, movies, catering events, exhibitions)
 Identify interested and qualified customers in order to provide them with additional
information.
 Key Achievements
 Brought in new customers to the company to make brand more powerful and dynamic
 Create memorable events
 Built strong bonds with existing and future customers
 Successfully increase sales of specific brands (e.g Dunhill cigarettes of British
American Tobacco)

March 2005 – October 2005
Hellenic Telecommunications Organization (OTE S.A.)
Operator in the Foreign and Domestic Information Office
 Key Responsibilities
 Worked within a well-structured team of 30 responsible for customers’ service.
 Offered high quality customer service
 Managed and maintained customers database (CRM-through excel)
 Dealing with customer enquiries
 Supervising and training new agents
 Key Achievements
 Rewarded as top operator
 Promotion to Supervisor of new agents within 6 months of starting at the OTE S.A.
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OTHER QUALIFICATIONS
Languages : English (fluently)
 Certificate of Proficiency (Grade B), University of Michigan
 IELTS
French (fluently)
 Sorbonne I
Greek (native)
IT
: ECDL Diploma (experienced user)
 Microsoft Office (Power Point, Access, Excel, Word), Windows,
Internet, Lotus Notes
SEMINARS
“Firm management and new technologies”, Athens University of Economics and Business, December 2006,
Athens, Greece
“Finance and Stock Markets”, Athens University of Economics and Business, May 2005, Athens, Greece
OTHER ACTIVITIES
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President of the 15 member representative group at High school.
Captain of the basketball team of Lycee Leonin de Patisia High School
Volunteer member of Olympic Games 2004.
References available upon request