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Case Study 34 34 Decision Support System for Product Pricing Decision Support System for Product Pricing Problem Description Pricing products is a challenging process that managers have to deal with quite often. Different factors impact the price of a product. For example, costs and demand affect price. Normally, the price we pay for a product is higher than the cost of manufacturing and delivering the product. Formally, the price of a product is determined by demand and supply. If the demand for a product is high and its supply is low, the customer would be willing to pay a higher price. Pricing the products well is crucial for a company, as it directly affects the profits. Higher prices imply higher profit margins. However, if the price of a product is too high, it will negatively affect its demand, and as a result it will negatively affect profits of the company. The price of a product varies with time. Reasons for such a fluctuation could be changes in the demand for the product, changes in the supply because of competition, and changes in the production and delivery costs. The aim of this project is to build a decision support system that will enable the companies to price their products considering important factors such as demand and costs. Below we present a mathematical model that can be used to price products. Mathematical Model We use the following notation: I total number of products p1i price of product i on-season p2i price of product i off-season ci cost of producing product i m1 production capacity on-season m2 production capacity off-season. The decision variables are as follows: d1i on-season demand for product i d2i off-season demand for product i. The demand functions on- and off-season are described below. d1i 1i 1i * p1i 1i p2i . d 2i 2i 2i * p1i 2i p2i Where, coefficients 1i, 2i present the demand for product i if the on- and off-season prices were equal to zero; 1i, 2i present the change of demand with respect to one unit change of the on-season price, and 1i, 2i present the change of demand with respect to one unit change of the off-season price. The following is a mathematical formulation of the problem: Case Study 34 Decision Support System for Product Pricing I max : d1i p1i d 2i p 2i ci (d1i d 2i ) i 1 Subject to : I d i 1 1i m1 (1) 2i m2 (2) I d i 1 d1i 1i 1i * p1i 1i p 2i for i 1,..., I , (3) d 2i 2i 2i * p1i 2i p 2i for i 1,..., I , (4) d1i , p1i , d 2i , p 2i 0 for i 1,..., I . (5) The objective is to maximize profits. The first and second sets of constraints show that total demand is bounded by production capacity limits. The third and fourth sets of constraints present the demand function on- and off-season. The last set of constraints is the nonnegativity constraints. Excel Spreadsheet 1. Build a spreadsheet that presents historical data about demand and prices on- and offseason for all the products produced. 2. Build a spreadsheet that presents the cost of producing the products. User Interface 1. Build a welcome form. 2. Build a data analysis form. The following are suggestions to help you design this form: 3. a. Insert a text box where the user types in the total number of products considered. b. Insert a frame titled “Regression Analysis.” The frame includes a text box where the user types in the location of Spreadsheet 1. Insert a command button that, when clicked on, uses the regression analysis tools of Excel to identify the relationship between prices and demand. The results from this analysis are used to identify coefficients 1i, 2i, 1i, 2i, 1i and 2i (i = 1,…,I). c. Insert two text boxes where the user types in production capacity on- and offseason. d. Insert a command button that, when clicked on, solves the mathematical formulation of the pricing problem using the Excel solver and opens Form 3, described below. Build a form to present the results of this study. In this form include two frames. The first frame has a number of option buttons that enable the user to choose to open any of the reports described below. The second frame, titled “Sensitivity Analysis,” has a number of option buttons that enable the user to choose a parameter to perform a sensitivity analysis. One can perform a sensitivity analysis with respect to production capacity, demand, price, costs, etc. Design a logo for this project. Insert this logo in the forms created above. Pick a background color and a font color for the forms created. Include the following in the forms created: record K T K T K T k 1t 1 k 1t 1 k 1t 1 min : ckt xkt hkt I kt Fkt z kt Subject to : K zkt 1 Case Study 34 Decision Support System for Product Pricing navigation operations command buttons, and form operations for t command 1,..., T , buttons, record (1 ) command buttons as needed. k 1 xkt I k ,t 1 I kt d kt xkt PktReports z kt xkt , I kt 0 z kt {0,1} for k 1,..., K ; t 1,..., T , (2) for k 1,..., K ; t 1,..., T , (3) 1. for kthe 1optimal ,..., K ; tprice 1,..., , product. (4) Report forTeach 2. for k the 1,..., K ; t profit 1,..., Tfound . (5from ) Report optimal solving the mathematical formulation of the problem. 3. Report the results from the sensitivity analysis. 4. Report the results from regression analysis. Report the values found for the coefficients 1i, 2i, 1i, 2i, 1i and 2i. 5. Graph the relationship between on-season demand and on-season price for a particular product. 6. Graph the relationship between off-season demand and off-season price for a particular product. Reference Montgomery, D.C., Runger, G.C., “Applied Statistics and Probability for Engineers,” 3rd Ed., John Wiley & Sons, 2003. Winston, L.W., “Operations Research: Applications and Algorithms.” Duxbury Press, 3rd Ed., 1994.