Download Equipment and Help Call Management System

Equipment and Help Call
Management System
(EHCMS)
Presented
By
Kevin Hsu
3/13/2003
Introduction
Project description and intended use
User profile
Design protocols
Testing plan
Project Demo
Questions
Project description & Intended use
The EHCMS is intended for the librarian to
submit help calls and the technical support
staff to perform their daily activities, such
as managing and tracking inventory and
help calls.
Statement of problem:

Recent merge of the two IT department within
Langsam library has prompted the network
administrators to streamline the existing
system (data are not accurate).
(continue) Project Description..
Solution:
1.
2.
3.
Use Relational Database management System to
create and normalize tables within the database
Use the Apache Web server to serve the web
application.
Use Hypertext Preprocessor – for server side
scripting
Cascading Style Sheet to apply an uniform style to
each documentation
JavaScript is used to validate inputs
and Hyper Text Markup Language for navigation
menu and other controls
User Profile
Librarian – this group of users’ technical
skills varies. They all have had formal
training of outlook exchange mail client.
They also uses www.libraries.uc.edu to
search for books on a daily bases.
They Will be limited the add a help call
function of the web application and view
the information on the LIT’s home page.
(continue) User Profile
LIT Personnel/Administrators – This group
has an intermediate-advanced level of
technical knowledge.
It will require little to no training for this
group of users to navigate through the
menu driven web application to perform
their daily task.
Design Protocols
Networking

Use Apache Web Server application and it’s built-in
user authentication Modules
Multimedia

Focus on design layout and color schemes will drawn
from UC branding web template.
Database

MySQL – a powerful open source database will be
used to create the necessary databases and tables
and normalized when needed.
Programming

Use PHP, HTML, JavaScript, and CSS to create the
front-end to access the database
Test Plans
Functional Test

User Authentication
System Login window opens
Users in the .htpasswd file are able to login.
Restricted users are denied access.

Logged in users are able to use all menu
options
Add new equipment and help calls
Update existing equipment and help call
Able to delete existing records
Able to generate reports
(continue) Testing Plan
GUI





Navigation menu appears on the left of every
page
UC Logo appears one the upper left side
Department name appears on each page
UC logo links to www.uc.edu
Department title links to
ucolk7.olk.uc.edu/uclit/default.php
Project Demo
http://ucolk7.olk.uc.edu/uclit/default.php
Questions
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