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JOB DESCRIPTION
The Loudoun County Department of Mental Health, Substance Abuse and
Developmental Services is seeking qualified applicants to manage the Outcomes and
Evaluations Program of the Quality Assurance Branch of the Administrative Services
Division. The position includes program development, management, and oversight in
two major areas: 1) Research and Evaluation and 2) Outcomes Reporting. Primary
responsibilities include research and development of project-specific data collection
tools and procedures; identification of Department/Division needs regarding instruments
for reporting to local, state, and national audiences; database management; data
analysis; and outcomes reporting. The Outcomes and Evaluations Program Manager
will be responsible for remaining current on best practices in research to inform program
improvements, develop effective outcome measures, and design/conduct appropriate
evaluations; tracking local, state, and national indicators to identify service delivery gaps
and monitor trends; and implementing protocols to ensure quality assurance. The
Program Manager will provide direction and oversight regarding evaluation, data
collection activities, and reporting, as well as training and technical assistance to
develop and support systems of care and evidence-based practice throughout the
Department. The position requires a complete understanding of results-based
accountability, as well as ongoing compliance with licensing regulations, and
Departmental policies and procedures. Strong interpersonal skills and written language
proficiency are critical to success in this position.
JOB REQUIREMENTS
Requires any combination of education and experience equivalent to a master’s degree
from an accredited college or university in Psychology, Sociology, Anthropology, or
other related social sciences field and two (2) years’ work experience in outcomes and
evaluation, specifically conducting program evaluation and managing outcomes for
community-based mental health programs. Supervisory experience required. Must
possess strong theoretical and practical knowledge of results-based accountability.
Extensive applied experience and proficiency with relevant statistical software, relational
database systems, query and reporting tools (including SQL and Crystal) to access,
analyze, and report data related to service and/or operations; excellent analytical
abilities; knowledge in the following areas: mental health/intellectual
disabilities/substance abuse in the public sector (including clinical, residential, day
support, and administration), principles and practices of health care administration,
crisis intervention, systems theory, multi-systems care coordination, budget, HIPAA, VA
State licensure, and Medicaid. Additional required skills include: excellent command of
the English language (oral and written); and a firm commitment to empowering the
families of the clients served by the Department.
SPECIAL REQUIREMENTS
Ph.D. preferred.
POST CONDITIONAL OFFER CONTINGENCIES
Employment is contingent upon successful completion of a criminal background check,
credit check, driving record check and TB test. Must have a valid driver’s license in
Virginia or regional state of residence.