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What is the KampungCyber RAP?
The RAP is an Infrastructure and Services model
designed to:
• Give communities ownership in local ICT infrastructure.
• Spur economic and human resources development.
• Improve Government and Institutional service delivery.
Why is RAP the Right Model for Indonesia?
Indonesia’s Past Experience with Regional Infrastructure
Initiatives
Public sector access / local government infrastructure:

Track Record: Poor sustainability (Siskomdagri, PER Network, etc.)
Key factors in the failure of these initiatives:
 Lack of Locally Available Human Resources
 Burdensome Long-term Costs to Key Market Segments – Government,
Institutions, SME
The Reluctant Private Sector
Perceptions:
 “There is no market”
 “Rural SME don’t need ICT & connectivity”
 “We can’t find qualified staff who will live in these areas”
Why is RAP the Right Model for Indonesia?
The PPP Solution
 Public sector/private sector partnerships have proven successful in
other countries in providing ICT infrastructure, public access, and
support services.
 Track Record : Good Sustainability, high impact on economic
development, human resources development and governance.
Keys to the PPP solution:
» Private Sector reduces necessary capital expenditure and gains stable
local partner.
» Public Sector gains access to human resources and profit sharing to
offset ongoing costs.
What are the Key Features of the RAP?
Strategy
1. Own the local network in partnership with government and/or social institutions
2. Use CTC to broaden revenue streams and open market
3. Establish corporate partnerships to provide key clients with all necessary network
services and information management applications
Potential Public Sector Partners and Sources of Funding
PEMDA Kabupaten
Schools/ Health Care Institutions
NGOs / Social Organizations
PAD/ DAU
Donor Agencies
Social and Charitable Organization Endowments
What Network Infrastructure is Used?
Broadband Wireless Infrastructure
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Low Deployment Cost
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Scalability - Hub and Spoke Structure easily extended to outlying areas
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Centralized Network Management – Increases efficiency and reduces cost
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Licensed 5.7ghz Frequency – Provides excellent VPN security and eliminates
Interference from unlicensed 2.4ghz
operators.
What Services Does the Wireless ISP Provide?
KampungCyber’s Wireless ISP Solution is an integrated, affordable, highperformance package using proven standards-based IEEE 802.1x
technology, and enables the following services:
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Broadband Internet access
Connect to news, information, and data from all over the world. Send email, join discussion groups, and form
relationships with people from this country and others.
Teleconferencing
Hold long-distance, real-time meetings using voice and video.
Voice transmission
IP Telephony and Voice over IP capabilities let you hold clear, trouble-free telephone conversations at a fraction of
the cost of normal telephone lines.
Digital Video Broadcast (DVB)
Connect to international television channels at a fraction of the cost.
Data transmission
Using secure Virtual Private Networking, governments and businesses can connect their offices through the
Internet without worrying about transmitting sensitive data.
Low-cost, high-speed, wireless infrastructure
VSAT satellite linkup and wireless transmission technology eliminates expensive physical cabling needed to
connect customers to the global information network.
Wireless credit card processing
KampungCyber's technology allows local businesses and government offices to process credit card transactions
without access to a fixed telephone line.
Why is a CTC Important?
Question: How does an Internet Service Provider market its
services when few in the community are technologically
literate?
Answer: Socialize the technology through a Community
Technology Center.
That’s why the Community Technology Center (CTC) is a central component to our
wireless ISP marketing strategy. The KampungCyber CTC model, trade named
Warkom.com, is a one-stop ICT mini-mall, offering all the facilities available in
standard warnets and wartels, plus a range of other services that entertain, educate,
facilitate e-business, and
socialize ICTs to insure
rapid adoption within the
community.
What Services Does the CTC Provide?
The CTC provides a range of useful services to the local community at an
affordable price:
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Local and Interlocal telephone (wartel)
Internet access (warnet)
Business support services
Free consultation for UKM and LSM
Hardware & software sales
IT education
Web design & web hosting for e-commerce
Multimedia theatre
Satellite television
Networked gaming
Café
By making the CTC a useful and fun place to gather, we speed technology
socialization, rapidly creating a market among business people and
private citizens for ISP-related services such as:
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WLAN / VOIP networks
Internet subscriptions
Telephone services
Wartel and Warnet packages
Which Information Management Applications are Important?
KampungCyber provides scalable information management tools to
enable local institutions to improve service delivery, reduce costs and
increase staff productivity.
e-Government
Local Government Information Management Software Modules / Service Applications:
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Strengthen Administrative Oversight
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Improve Record Keeping
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Increase Transparency
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Reduce Corruption
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Substantially Reduce Cost
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Utilize MOHA approved e-Government software
Citizen Services Interface Management:
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Citizen services access facilities can be integrated into KampungCyber’s CTC facilities, freeing
local governments from costly facilities upgrades.
Provincial & National e-Government Network Integration:
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KampungCyber provides integration services to link local e-Government networks to ministerial
and provincial level databases and reporting systems.
Which Information Management Applications are Important?
Education
Information Management Systems for Education include software modules to facilitate:
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Student Management
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Teacher Productivity
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Accountability
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Professional Development And Training
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Distance Learning Network Integration:
Health Care
Hospital and Clinic Information Management Applications:
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Ensure efficient records and billing management
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Improve patient care documentation
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Enable centralized employee and equipment tracking Packages are flexible and are
customized to meet the needs of individual institutions.
Distance Learning and Telemedicine Network Integration: KampungCyber provides technical
support to utilize H.323 and SIP standard (video-conference) subscriber networks,
Enterprise
SME Information Management Applications
Keys to Creating a Sustainable RAP Model
Identify the Target Market
Who will the CTC serve and why?
• Potential groups include: Government agency and Institutional program
participants, walk-ins from the community, youth, adult continuing learners,
agency staff (staff training), staff from local businesses and organizations.
Provide Services/Programs/Products Tailored to Market Needs
What kinds of programs and services will the CTC offer to the targeted group?
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Types of services include: scheduled computer applications classes and
workshops; advanced technology training for specific employment
opportunities; public access (use of computer equipment & software for selfpaced learning/practice by groups mentioned above); school support
programs; renting CTC facility to outside groups, etc.
Keys to Creating a Sustainable RAP Model
Staffing
One of the major factors determining whether or not a community technology
center meets its potential for offering high quality computer instructional
services to significant numbers of people is having adequate, well-trained, and
sensitive staff!
How do you identify a diverse (skills, ethnicity, gender) staff that is sensitive to
the differing socio-economic backgrounds, cultures, languages, educational
levels and learning styles of the people attending the CTC?
What is the staff's role in fostering a welcoming environment in the CTC that is
safe, professional and reflects the diversity of the surrounding community?
How do you ensure that staff have the opportunity to upgrade their skills in line
with the new technologies and software they will need to train others to use?
How do you retain good staff?
What are the Benefits to RAP Stakeholders?
Public Sector Partner
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Internet connectivity and Wireless LAN infrastructure for Government offices to
build interdepartmental communication and information handling capacity
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E-government software applications to reduce costs and improve quality of
service to local citizenry, while increasing transparency and reducing
corruption
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Public access facilities providing telephony, Internet services, business
services, IT consultation, and enabling the delivery of distance learning and
telemedicine content
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Access to expert human resources via the private sector partner, without
incurring additional personnel costs
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A share of profit generated by the local communications network, to relieve the
burden of ongoing connectivity costs
What are the Benefits to RAP Stakeholders?
Private Sector Partner
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Access to startup capital, to encourage deployment in undeveloped markets
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Stable, influential local partner, to decrease risk
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Socialization and market opening support via strategic minority stakeholder(s)
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Multiple revenue stream business model
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Excellent opportunity to add additional revenue streams through distributorship and
outsourcing relationships
What Are We Waiting For?
The KampungCyber RAP is a proven business model,
and a win-win solution that enables community
development across a broad range of key indicators.
Partnerships have been established with Kabupaten
and Kotamadya governments, as well as a national
university.
To find out how you can help empower your
community, contact KampungCyber today!
Thank You!