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COMPENSATION FAULT LINES Resolving clinical negligence claims In the final part of her series on compensation for clinical errors, Clare Dyer asks if no-fault schemes offer fairer and more cost effective ways to resolve medical injury claims bmj.com Previous articles in this series ̻̻Feature: Suing the NHS: can the £1bn annual compensation bill continue? (BMJ 2013;346:f978) ̻̻Feature: The long road to ensuring patient safety in NHS hospitals (BMJ 2013;347:f4501) he cost of clinical negligence claims sionals.” But Labour decided not to take the idea against the NHS in England rose to forward. £1.259bn (€1.5bn, $1.9bn) in the In 2003 the then chief medical officer for Englast financial year, and the number land, Liam Donaldson, recommended a no-fault of new cases in 2012-13 climbed scheme for birth injuries only, in his paper Makby 10.8% to more than 10 000.1 The year ing Amends.5 But even this limited attempt to cut before, in 2011-12, the bill breached £1bn legal costs for the most expensive category of for the first time after a 30% rise in claims the claim was not taken up. And in 2011 the House previous year, forcing the UK government to of Commons Health Committee again rejected pump in an emergency cash injection.2 no-fault compensation for England and Wales. The figures highlight the ballooning cost of The committee echoed the concerns of critics resolving medical injury claims through the over the decades that such a scheme, although traditional tort system. The number of claims it would save on legal fees per case, would lead to is rising, payouts in the most serious cases are more claims and reduced levels of compensation getting bigger, and the legal costs remain stub- for the most needy, while probably costing the bornly high. Is there a better, more cost effective, NHS more than the current system.6 and fairer way to compensate patients who are No-fault schemes have existed in New Zealand harmed during medical treatment? and Sweden since the mid 1970s and in Norway, In at least one of the UK’s four countries, the Denmark, and Finland since the late 1980s and powers that be think the answer is yes. Scotland early 1990s. Patients claiming compensation is considering a no-fault compensation system under the schemes are not required to prove for medical injuries, in line that hospitals or health pro“There are alternatives to fessionals were negligent, as with the recommendations of a government appointed the classic civil litigation they would be in the courts. fault based adversarial review group.3 But they still have to prove In England, no-fault com- model, which can be more that the treatment caused pensation has been debated cost effective” their injury. And under the for decades but has never got existing schemes, payouts are off the ground. In 1978 the smaller than those received by Pearson Royal Commission rejected the idea of a litigants in the UK for equivalent injuries. no-fault scheme for medical injuries, arguing that The expert panel in Scotland, chaired by the scope would be hard to define.4 The issue sur- Sheila McLean, emeritus professor of law and faced again in 1997, when the incoming Labour ethics in medicine at Glasgow University, recomgovernment was considering former Treasury mended a scheme based largely on the Swedish permanent secretary Peter Middleton’s recom- model. Payments would be lower than under mendation for a no-fault scheme. Middleton the current system, but claimants would have contended, “It makes very little sense to have an a guarantee that their needs would be met by increasing amount of time and money from the lifelong care provision by the state. They would health budget extracted in legal fees rather than retain the right to litigate, but any financial award patient care, and to engage in a set of arrange- they received from the no-fault scheme would be ments where legal professionals can earn more deducted from the payout achieved by litigation. money from public funds than health profesResponses to the Scottish government’s consultation highlight fears that the proposed scheme would encourage many more claims and end up costing more than the current system.7 The government says it will publish its response to the consultation soon, including its proposed way forward. BMA Scotland, which supports no-fault compensation in principle, says it would back a scheme that improved on the current system “provided it does not increase costs to the NHS and direct money away from patient care.” The Medical Defence Union has doubts about the affordability of the scheme and asks, “Will the public believe lower compensation payments, and presumably a requirement to rely entirely on NHS provided treatment and care, are preferable to the existing system?” The Medical Protection Society welcomes the scope for greater openness between patient and doctor but calls for a pilot scheme to test the workability of nofault compensation. Support is stronger for a nofault scheme for serious birth injuries, if the full scheme fails to get the go ahead. In the late 1980s two US states, Florida and Virginia, introduced no-fault schemes for serious neurological birth injuries only. The context was a malpractice crisis and the main aim was to cut insurance premiums for obstetricians, who were unable to get affordable cover. In Virginia it was estimated in 1987 that 25% of obstetricians would be uninsured if the state failed to act. Another US move to contain the cost of medical malpractice, adopted by more than 30 states so far, is a cap on compensation. The provisions vary widely between states. A few impose a cap on total payments, whereas most cap only such non-pecuniary damages as pain and suffering. But despite Americans’ reputation for litigiousness and stories of irrational jury awards, features of the US malpractice claims system act as a check on the compensation bill in practice. If liability is disputed, there is little chance of T BMJ | 17 AUGUST 2013 | VOLUME 347 13 COMPENSATION aking a successful claim without a lawyer. m Lawyers will demand a contingent fee of a third or more of the proceeds plus expenses if they win a case, but get nothing if they lose, so they are highly selective and tend to take on only large cases. One study found that only one in 30 calls to law firms led to the filing of a lawsuit.8 As in the UK, few cases go to trial and the overwhelming majority are settled out of court. Large jury awards hit the headlines, but studies show that claimants typically receive only a fraction of the damages awarded. “When jurors award large amounts of money, defendants rarely pay the full amount,” write Hyman and Silver in a 2012 paper analysing a number of studies.9 The award may be adjusted downward by the judge, or under pre-judgment agreements by the parties, or as part of negotiations to avoid an appeal, or because the defendant hospital or doctor has limited insurance. “Physicians rarely use personal assets to satisfy malpractice claims,” they write. “As a practical matter, the stakes in malpractice suits are capped by the limits of physicians’ insurance coverage, regardless of the severity of patients’ injuries or the amounts that juries believe patients ought to receive.” In the UK, in cases where full liability is admitted or established, patients are fully compensated as a rule, with the cost met by the NHS for hospital care and by the mutual medical defence organisations for general and private practitioners. But for lower value cases, the claimant’s legal costs are often greater than the damages awarded. The disproportionate cost of resolving these claims through the legal system has led to a search for a simpler procedure with lower legal costs. The NHS Redress Act 2006 was an attempt to set up a framework for a speedy, low cost administrative scheme as an alternative to litigation for settling claims of up to £20 000. The plan was that the health service would carry out the investigation and, if the NHS body was deemed to be at fault, make an offer of amends to the patient, who would receive independent free legal advice before deciding whether to accept the offer. But the act has not been brought into force in England and there are no active plans to implement it. In Wales, however, Putting Things Right— a version of the scheme combining complaints handling and redress for claims of up to £25 000—was adopted from 1 April 2011.10 In France and Germany, patients can choose a simpler and quicker method of dispute resolution as an alternative to litigation for resolving clinical negligence claims. Under France’s Patients Rights Law of 2002, patients may either launch legal action or bring their claims 14 before a regional conciliation commission. Around 60% of claims are resolved by settlement though conciliation commissions.11 In Germany, medical arbitration boards began operating in the 1970s on the initiative of regional medical councils. Patients retain the option of legal proceedings, but around one in three claims goes before an arbitration board, which is cost free for the patient. Claims are typically assessed by a panel of three to five members, one legally qualified and the rest doctors. The board produces an expert report on whether there was faulty treatment that caused the patient’s injury.12 Duncan Fairgrieve—who is both an English barrister and a French avocat, and director of the Tort Law Centre at the British Institute of International and Comparative Law—believes that the UK could learn from options adopted in other countries to tackle cases in which treatment goes wrong. He says, “Comparative law sources illustrate that there are alternatives to the classic civil litigation fault based adversarial model, which can be more cost effective and, crucially, may allow those concerned to ensure that lessons are learned from medical accidents.” Clare Dyer legal correspondent, BMJ [email protected] Competing interests: None declared. Provenance and peer review: Commissioned; not externally peer reviewed. 1 NHS Litigation Authority. Report and accounts 2012/13. www.nhsla.com/aboutus/Documents/NHS%20LA%20 Annual%20Report%20and%20Accounts%202012-13. pdf. 2 Dyer C. NHS compensation fund gets £185m bailout as claims rise by 30% in a year. BMJ 2012;344:e411. 3 Scottish Government. No fault compensation review group report. February 2011. www.scotland.gov. uk/Topics/Health/Policy/No-Fault-Compensation/ ReviewGroupVol1. 4 Royal Commission on Civil Liability and Compensation for Personal Injury. Report. 1978. 5 Department of Health. Making amends: a consultation paper setting out proposals for reforming the approach to clinical negligence in the NHS. A report by the Chief Medical Officer. July 2003. http:// webarchive.nationalarchives.gov.uk/+/www.dh.gov. uk/en/Publicationsandstatistics/Publications/ PublicationsPolicyAndGuidance/DH_4010641. 6 House of Commons. Health Committee. Complaints and litigation. Sixth report, June 2011. 7 Scottish Government. Responses to consultation on “Recommendations for no-fault compensation in Scotland for injuries resulting from clinical treatment”. February 2013. www.scotland.gov.uk/ Publications/2013/02/4882. 8 LaRae I, Huycke RN, Huycke MM. Characteristics of potential plaintiffs in malpractice litigation. Ann Intern Med 1994;120:792-8. 9 Hyman DA, Silver C. Medical malpractice and compensation in global perspective: how does the US do it? Chi Kent L Rev 2012;87:163. 10 Welsh Government. Putting things right. www.wales.nhs. uk/sites3/home.cfm?orgid=932. 11 G’Sell-Macrez F. Medical malpractice and compensation in France. Part 1: The French rules of medical liability since the Patients’ Rights Law of March 4, 2002. Chi Kent L Rev 2011;86:1093. 12 Stauch M S. Medical malpractice and compensation in Germany. Chi Kent L Rev 2011;86:1139. Cite this as: BMJ 2013;347:f4996 BMJ BLOG Liz Wager Show us the data It is almost impossible to investigate suspected fraud unless you have access to the raw data. That may seem obvious but it raises the more interesting question of who should be responsible for looking after these data and making sure they are available if needed. Cases that frustrated journal editors brought to COPE (the Committee on Publication Ethics) in which authors claimed that their data had been destroyed by lab fires, floods, catastrophic computer crashes, or, more bizarrely, eaten by termites, have made me realise that this task cannot be left to researchers. And while I’m sceptical about the disasters that appear to strike as soon as an author is confronted with suspicions, let’s not forget that disasters can occur, even to honest researchers. It makes sense to store data safely—even if there’s no whiff of misconduct. A recent investigation into suspected misconduct by Imperial College, London (which found no evidence of fraud) highlights this issue. The investigation report noted that to obtain the lab notebooks it required “protracted negotiation” between the college and the drug company that had sponsored the research. While it was unfortunate, and apparently delayed the investigation, I wonder what would have happened if the research had not had an industrial sponsor. In this case Imperial College failed to contact the accused researcher (his whereabouts “remain unknown”), and his supervisor—who also took part in the investigation—didn’t have the data. The report sensibly recommends that the college should make sure that in future it “retains access to all data and laboratory books.” But in COPE’s experience, this vital raw data is often left solely in the hands of individual researchers and disappears with them if they vanish. While Imperial College has recognised that it needs to scrutinise sponsorship agreements carefully to ensure similar problems don’t occur, it and other institutions should also consider whether they would always be able to access data generated by their researchers should questions arise in the future. Until now institutions have often seemed reluctant to take responsibility for data curation–this case should remind them of this important duty. ̻̻Read this blog in full and other blogs at bmj.com/blogs. BMJ | 17 AUGUST 2013 | VOLUME 347