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Enterprise Associate
The Art Gallery of Alberta (AGA) is seeking a detail oriented, efficient, and sales focused
individual with experience providing excellent customer service in a retail environment.
Reporting to the Head of Enterprise & Engagement, this role focuses on driving sales in Shop
AGA and all related financial, point of sale, and database administration for both Shop AGA and
Art Rental and Sales at the AGA.
Duties and Responsibilities
In this capacity, the Enterprise Associate will perform the following:
Shop AGA
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Support the planning and development of enterprise initiatives to meet strategic and
annual goals;
Maintain good understanding of best practice in customer service and awareness of new
developments in retail (relevant to our sector)
Ensure merchandise is clean, properly priced, and ready to be displayed
Continually monitor visual merchandise displays, replacing and improving as required
Maintain inventory and ensure items are in stock
Data entry for the point of sale
Help retail sales staff achieve sales targets
Handle customer questions, complaints, and issues
Ensure that retail and stock spaces are maintained in a professional manner
Resolved any reconciliation discrepancies
Prepare monthly financial/reconciliation reports as needed
Conduct an annual inventory count.
Assists in the training and retention of store staff in sales to deliver exemplary customer
service and meet sales goals
Art Rentals and Sales
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Other
Oversee the integrity of all data related to AR&S in both the point of sale and the
associated database
Prepare weekly client invoices
Process all invoice payments
Prepare weekly and monthly financial/reconciliation reports as needed
Conduct an annual inventory count
When necessary, assume other roles on the Team on a temporary basis to ensure
coverage during installs, illness and/or vacation
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Ensure that all opportunities for personal and professional growth are explored
Share all knowledge acquired in professional growth opportunities with all other members
of the Enterprise and Engagement team and other staff as appropriate
Be present, as required, at Openings, Events, etc. to help support the objectives of the
Enterprise and Engagement team.
Other tasks as required by the business unit
Qualifications
The successful candidate will possess:
 Two years retail supervisor experience
 Minimum of four years of cash handling
 Ability to install hardware (printers, credit/debit machines, scanner)
 Excellent customer service skills
 Able to lift 20kg
 An ability to exercise independent judgment, show leadership, initiative in the work place
and effectively prioritize workflow
 Experience working with point of sale and inventory control software and systems
credit/debit hardware and Microsoft Office suite of programs
 Post-secondary degree/diploma , preferably in Business Administration or Arts and
Cultural Management; equivalencies will be considered; and
 Available to work flexible hours including evenings, weekends and holidays
Equivalencies will be considered.
This is a part-time position; regular hours of work include Saturday and Sunday and other hours
as scheduled including evenings (Tuesday, Wednesday and Friday), with an average of 20 hours
a week to Shop AGA and 10 hours a week to art rental and sales administration.
Deadline
June 18 , 2017, 5pm
Please submit cover letter and CV by mail or e-mail to: [email protected].
Art Gallery of Alberta
2 Sir Winston Churchill Square
Edmonton, Alberta, T5J 2C1
No phone calls please. Only those considered for an interview will be contacted.