Download Human Resources Operations Specialist

Human Resources Operations Specialist
Position Overview:
Responsible for the development, coordination and administration of HR processes and programs
including HRIS, Payroll, Benefits and Leave and Compensation Administration. Works in close
partnership with HR team members to develop and implement effective processes and procedures.
Supports the development of HR metrics, data management and analysis, and reporting. Coordinates
implementation of various HR systems to support the long-term Human Resources technology roadmap,
including system configuration and optimization. Responsible for developing and managing employee
data records in the HR system and in employee files. Acts as a point of contact for inquiries involving
employee records. Responsible for directing and planning the day-to-day operations of group benefits
programs (group health, dental, vision, short-term and long-term disability, worker’s compensation, life
insurance, travel and accident plan, flexible spending plan, and 401(k) plan.
PRINCIPAL DUTIES AND RESPONSIBILITIES
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Provide expertise to support the development, design, implementation and administration of
benefit programs, practices, and policies to meet the changing needs of the organization.
Coordinate HRIS implementation and configurations to align vendor systems with HR processes.
Ensure accuracy of bi-monthly payroll process including accurate employee records in
preparation for bi-monthly payroll, verification of bi-monthly payroll calculation reports, and
approval of payroll exception reports
Reconcile monthly insurance invoices and prepare for accounts payable process
Work with insurance vendors to resolve discrepancies and system related issues
Coordinates HR processes such as open enrollment, annual merit cycles and LOA requests
Develop reports to identify trends and target solutions
Identify and document process improvements and automation opportunity for HR processes at
each stage of employee life cycle.
Demonstrate understanding of data requirements and structure, table relationships and
relational processing of various types of data within the solutions managed to ensure data
accuracy
Prepares annual Total Rewards Statements
Responsible for troubleshooting HR system issues
Manage employee concerns regarding their HR records. Ensure that employee records (both
electronic and hard copy) are kept up to date and are in order and consistent with M. Holland’s
records retention policies and procedures
Assist with internal and external audits
QUALIFICATIONS AND REQUIREMENTS
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Associate’s degree in Human Resources Management or related field or equivalent work
experience
3-5 years HR Operations experience with demonstrated proficiency in HR processes (Benefits,
Payroll, HRIS) and data
Demonstrated expertise with a HRIS systems, including the ongoing maintenance of system
configurations to align with HR processes
Demonstrated knowledge of HR employment law, benefit regulations, and compensation
practices
Prior experience owning continuous improvement and system-related projects
Thorough knowledge of and experience with MS Excel, Word, Outlook and PowerPoint
Certification in Benefits Administration or Payroll a plus