Download FY17 Consortium VoIP RFP (2017-2018 FORM 470) INFORMATION

FY17 Consortium VoIP RFP
(2017-2018 FORM 470)
INFORMATION AND RESTRICTIONS
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Bids will be accepted during the 28-day waiting period
Bids received after the 28-day waiting period may be accepted if all other bids are discarded
Bids must be addressed to Mary Jean Slaugenhoup, Riverview Intermediate Unit 6
Computer-generated bids will not be accepted
Not following the above guidelines will disqualify the bid
SUMMARY DESCRIPTION OF SERVICES REQUESTED
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VoIP
The intention of this 470 is to provide hosted VoIP service to Intermediate Unit 6 and the
entity listed below. Intermediate Unit 6 would receive the invoice(s) and be responsible for
billing the participating entity
o Hosted VoIP service utilizing the existing internet & wide-area network connections
located in the following entities and their buildings
o Appendix A depicts our geographical area
 Riverview Intermediate Unit 6, 270 Mayfield Road, Clarion, PA 16214
 Headquarters Building
o Currently has an existing, functional hosted VoIP solution in
place
 Remote Phones
o Includes IU6 classrooms located within any of our 17 member
school districts, 3 career centers, or other buildings in which we
offer services
o These phones need to continue to be part of our main service
and support direct extension dialing
 Approximately 75 phones in total
o Approximately 45 non-DID and 30 DID numbers
 Clarion County Career Center, 447 Career Lane, Shippenville, PA 16254
 1 Building
 No existing VoIP solution
 Approximately 35 phones
o List of handsets supported by your proposed solution must be provided so that the
district may procure them from the most cost effective channel if they need them
 Must support the use of existing Polycom IP560 & Polycom IP670 handsets
o Port over existing phone numbers, as required
o Provide clear description of the local and long distance call costs/package options
o Must specify/provide the number of available external concurrent calls/options
o Each district will need at least one auto-attendant, maybe more
o It is anticipated that there will be a mix of both DID and non-DID numbers required
for each district
o Explain what emergency option(s) your system has, if any, for redundancy in the
event of system or internet/WAN failure
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o Detail the frequency and changes which an entity is permitted to make in order to
meet their needs
 For example, adding or removing handsets, voicemail accounts, local/long
distance calling packages, etc. on a monthly/semi-annual/yearly basis
o Specify the minimum number of phones required to maintain the service
o Provide your option(s), if any, to support traditional, email, or other faxing methods
o Clearly outline the differences in phone feature packages and their associated costs
o Pricing must be itemized at the per unit cost
 NRC cost per handset (hardware)
 Per month cost for each basic functionality phone
 Per month cost for each administrative functionality phone
 Per monthly cost for each DID
 Per month cost for each non-DID
 Per Auto-attendant monthly cost
 Any other monthly costs
 Indicate any erate ineligible costs
 Include any applicable taxes and fees
o We are seeking a multi-year contract with the understanding that it will be erate
eligible for only the first year
o Alternatively priced non-erate eligible offers also will be considered
o Other proposed configurations will be considered
o The start date of service is expected to begin July 1, 2017 but RIU6 reserves the right to
set a later start date
CONTACT INFORMATION
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Please email questions or requests for clarification to [email protected]
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APPENDIX A
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