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Transcript
Report on RNHA Autumn 2015 Nursing Matters conference
Dependency level assessment of residents
is critical to determining staffing levels
An ability accurately to assess residents’ dependency levels, and to use the
information in deciding how many staff should be on duty at different points
over a 24-hour cycle, is vital for any care home.
Care homes consultant Rob Fawcett underlined this message in his
presentations at both RNHA Nursing Matters conferences.
He said: “Whilst there is no universally accepted tool for making these
calculations, managers need to be able to show CQC inspectors they have
the requisite number of staff and skill mix available to meet their residents’
needs.”
Describing the RFC dependency system, which has been validated in over
150 care homes, Rob said that it should be seen as a useful aid to clinical
judgement. He stressed, however, that tools such as this were designed to
support clinical judgement, not replace it.
He added: “Given the significant increase in dependency levels over the past
20 years in both nursing homes and residential care homes, it is important to
have access to a system that enables dependency assessments to be
converted quickly into staffing levels.”
Acknowledging that nurses are good at assessing individuals’ needs, Rob
said they were not necessarily so good at recording that information. Yet, he
pointed out, it was through the recording of such information in the records
that care homes were judged by CQC inspectors.
Rob stressed the need for much more than an initial assessment of a
resident’s needs on admission to the home. “Clinical risk assessments should
be reviewed at least monthly,” he argued. “Comprehensive assessments
should take place at least every six months, or whenever there is a significant
change in circumstances, such as a resident returning from a hospital stay.”
To convert information about dependency assessments into guidance on
staffing levels needed, Rob said the first stage was to calculate whether
individual residents had high, medium of low needs and then to apply a
multiplier in terms of the number of staffing hours required.
“Staffing and skill mix are likely to vary over the 24-hour cycle,” he added, “so
it is important to ensure that the right number of staff with the right
competences are on duty at the right times. It really is a question of how you
deploy your available resources that makes the difference.”
As to the factors to take into account when determining residents’
dependency, Rob listed mobility, fluid needs, continence, skin and wound
care, catheter care, emotional and psychological needs, sensory and
communication problems, medication and the level of supervision required.
“These and other factors all need to be carefully weighted in order to arrive at
an appropriate dependency score,” he said.