Download BRANCH MANAGER, DAWSON CREEK BRANCH Lake View

BRANCH MANAGER, DAWSON CREEK BRANCH
Lake View Credit Union is a dynamic organization with over 12,000 members and assets over $230
million. It serves northeastern British Columbia with branches in Dawson Creek, Chetwynd and Tumbler
Ridge. The Branch Manager will work primarily from the main branch in Dawson Creek, which is a
growing city just 30 minutes from the Alberta border and 45 minutes from Fort St. John, British Columbia.
Title:
Department:
Reports to:
Branch Manager
Member Services
Manager, Operations
SUMMARY
This position reports to the Operations Manager, and under executive direction, the Branch Manager will
be responsible for the day to day business activities and operations of the Dawson Creek Branch. This
position will oversee the investment and consumer loan portfolios; approve loans and initiate action to
improve growth and development of the branches’ loan and deposit portfolios; manage directly and
indirectly all branch employees; implement marketing plans for product and service promotion; analyze
financial statements and produces branch reports.
KEY RESPONSIBILITIES
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Responsible for the development, implementation and monitoring of the annual branch budget
Reviews and analyses branch reports and credit files on a regular basis, prepares and submits
branch reports
Translates the credit union strategic goals and objectives into “hands on” operational goals and
individual action plans for employees
Responsible for the appropriate on-going coaching and mentoring of employees, along with
continuing the growth of a constructive culture
Implements the marketing plans and programs that contribute to the continued growth and
development of the Branch, while maintaining an active involvement in community activities
Ensures branch profitability and growth objectives as well as ensuring credit quality
Manages deposit and loan portfolios and funds under administration and ensures all activities are
in compliance with relevant legislation and regulations
Provides excellent leadership to branch employees in business development through cross
selling all credit union products and services, and pursuing new business by establishing and
maintaining contact with the business community
Coaching and developing branch employees to ensure that member interactions are consistent
with a member centric environment
Provides technical direction in all areas of member service functions, balancing, security
procedures and product information
Manages directly or indirectly all branch employees which may include subordinate managers;
participates the hiring of new branch employees; implements training and development programs;
establishes performance standards, evaluates performance of subordinate employees; if
necessary initiates discipline; conducts employee meetings and monitors all branch activities to
ensure awareness of operational problems and successes.
REQUIRED KNOWLEDGE SKILL AND ABILITIES
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Excellent communication and interpersonal skills
Demonstrates leadership ability and team development skills
Strong analytical skills and entrepreneurial mindset
Demonstrates dedication to providing quality member sales and service
Proven ability to be creative and innovative
Knowledge and understanding of business planning, accounting, lending and sales is considered
an asset
EDUCATION AND EXPERIENCE
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Bachelor’s degree, preferably in Business or Finance
Completion of a recognized lending designation and/or Mutual Funds license
10 years related experience in the financial services industry, or an equivalent combination of
education and experience.
Qualified candidates are invited to email their cover letter and resume to Andrea Halishoff, Human
Resources Manager at [email protected] .
We thank all applicants for their interest in Lake View Credit Union, however, only those selected for an
interview will be contacted.