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Troy Garland, MBA, BA, RN, Senior Director Outcomes and Clinical Innovation, GetWellNetwork is a registered nurse who has dedicated his professional life to improving the care delivery process within the profession. Focused on transformational leadership, Troy challenges the status quo and promotes innovative solutions in the industry to improve care delivery. Troy earned his Bachelors in Nursing from Gustavus Adolphus College, and his MBA in Healthcare Management from University of Phoenix. He has a broad range of clinical experience and has been in healthcare leadership positions for the past 15 years. Troy is currently at GetWellNetwork serving as the Senior Director of Outcomes and Clinical Innovation. In this role, Troy consults with industry and hospital staff and leaders developing Interactive Patient Care (IPC) strategies. IPC model integrates clinical practice with technology to engage patients and caregivers around meaningful interactions and favorable outcomes.