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Better Procurement, Better Value, Better Care: A procurement development programme for the
NHS
The Department of Health finally launched its procurement strategy for the NHS on Monday 5th August
2013. The main focus of the document outlines the Department of Health’s desire to help trusts build
a function that “is up with the best in the world” and sets out plans for improving NHS procurement
for the next three years. There are two forewords in this document, one from the Health Minister, Dr
Dan Poulter MP, and the other from Sir David Nicholson, Chief Executive, NHS England.
1. Themes within the strategy:
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Effective management of the £20 billion that is spent every year on goods and services is vital and
no other business or industry could survive without constant and detailed scrutiny of such a large
proportion of its costs.
There is too much variation across the NHS - far too many examples of different solutions to the
same problem and wildly different prices being paid for the same product.
The DH intend to stabilise non-pay spend for the next three years. In real terms this means
trusts need to find over £1.5 billion of procurement efficiencies over the next three years which is
a significant challenge for the NHS.
Strong leadership is required to change our approach to procurement, from boards to clinicians,
procurement professionals and every employee who influences purchasing decisions or spends
money with suppliers. Non-executive directors and trust boards must play a stronger role in both
championing improved procurement and holding their executives to account. Transforming
procurement should be a priority for every NHS Board.
The relationships between trusts and their procurement partners, such as NHS Supply Chain, the
Government Procurement Service, and other collaborative procurement organisations is
sometimes unfocussed and lacks commitment. This has resulted in unnecessary costs and
bureaucracy because of duplication. However, it acknowledges that that both NHS Supply Chain
and GPS had begun their journey of improving communications with the NHS by establishing NHS
Customer Boards to improve their offer to the NHS.
There needs to be a relentless focus on costs to deliver the efficiencies and this applies to every
company that supplies the NHS. We will expect our suppliers to work with us to reduce their costs
and prices, whilst encouraging innovation and growth.
Greater transparency is vital. More procurement information needs to be in the public domain.
Trusts need to be alerted to cost saving opportunities by producing transparent data, and
identifying and sharing the best practices found in high performing trusts.
The potential to achieve economies of scale is enormous. Where there is a clear and compelling
case, NHS England will encourage every part of the NHS to consider how they can realise
efficiencies through centralised procurement and greater aggregation.
NHS procurement is fast becoming commoditised. There is a predominance of framework
agreements and transactional procurements over the pursuit of more strategic break-through
procurements which, in high performing world class organisations, regularly deliver significantly
greater value, efficiencies, benefits and outcomes.
2. Delivering improvement
The aim is to help the NHS deliver £1.5 billion in cost savings by 2015-16. The vision is for the NHS to
have a modern, world-class procurement capability in place by 2017.
The strategy is therefore the launch of the NHS Procurement Development Programme to guide, help
and support the NHS in the changes that are required. To oversee the implementation of the
programme, the strategy establishes a NHS Procurement Development Oversight Board which will be
chaired by the Parliamentary Under-Secretary of State for Health, Dr Dan Poulter MP.
A private sector procurement champion will also be appointed and be responsible for overseeing the
delivery of the actions contained within the procurement strategy. This new Champion will chair a
new NHS Procurement Delivery Board and will bring together relevant stakeholder groups into the
Delivery Board to show commitment and leadership in delivering the programme, including the NHS
Confederation, the Foundation Trust Network, Cabinet Office, Monitor, the NHS Trust Development
Authority, Public Health England, along with the Department of Health and NHS England.
The programme will contain four integrated initiatives:
1. Delivering immediate efficiency and productivity gains
2. Improve data, information and transparency including the adoption of GS1 coding standards.
3. Action to demonstrate ways in which the NHS can improve outcomes for patients at lower costs
through clinical procurement review partnerships
4. A longer term programme to improve leadership and capability through the creation of a new
centre of procurement development to support the delivery of world class procurement
throughout the NHS and develop improved trust level leadership, including the role of nonexecutive directors
As part of initiative 1, the strategy sets out several areas which will deliver immediate efficiencies
including:
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Combating inflation through zero inflation policies, challenging supplier price rises in a
systematic and strategic manner and escalating concerns to the Procurement Development
Delivery and Oversight Boards
Key supplier engagement, using Chief Executives from NHS trusts to act as the NHS
representative and potentially using the central government Crown Supplier Representative
approach
‘Quick wins’ through working with NHS Supply Chain to identify immediate savings
opportunities available to the NHS in the categories of expenditure which it can influence,
including clinical supplies. This will involve developing initiatives that:
 Maximise the purchasing leverage of the NHS
 Identify how providing commitment can deliver savings and work collaboratively to
aggregate requirements
 Identify opportunities of product substitution
Reduction in the non-permanent staff bill through best practice sharing
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Better and more efficient management of facilities and estates through delivery of the £50
million Energy Efficiency Fund and appropriate rationalisation of the non-clinical estate
Reducing establishment costs in areas such as printing, stationary, IT and telecoms through
working with the Cabinet Office and Government Procurement Service
Establishment of a simple price comparison system by which the DH will ask Trust Chairs of
Audit Committees to submit prices paid for a rolling basket of around fifteen products and
services each quarter.
To support initiative 2, the DH will publish an ‘e-procurement strategy’ for the NHS in September
2013 setting out the actions for the development of national and local infrastructure that supports the
adoption of GS1, as the supply chain coding standard. As part of the strategy, the DH will:
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Mandate through contracts the use of GS1 coding for the NHS
Create a single NHS GS1 data pool for the NHS to use in its systems
Centrally invest in enabling Product Information Management and Messaging technologies
Create a single ‘data warehouse’ for NHS procurement data
Define standards to ensure interoperability between e-Procurement systems
Establish standards for datasets and classification
Put implementation support arrangements in place for trusts to draw upon.
In the short term, to encourage transparency and benchmarking, the DH will explore opportunities to:
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Increase transparency by requiring all providers of NHS healthcare to publish all procurement
data on their websites and Contracts Finder
Develop, procure and implement a single, best in class NHS Spend Analysis and Price
Benchmarking Service
Implement a dashboard of procurement performance metrics
As part of initiative 3, the DH will establish a new Clinical Procurement Review Partnerships to
examine all products ensuring they are fit for purpose, understand the market dynamics including
supplier capabilities, establish the balance between medical benefit and value for money and
document and disseminate best practice. These groups will be closely tied to the Centre of
Procurement Development and the Academic Health Science Networks.
It will also implement an orthopaedic pilot in one or two regions to show what can be achieved
through clinically led procurement, initially in the North West region building on the work of the North
West Procurement Development Network.
Through initiative 4, procurement development networks will be established to encourage trusts to
come together to assess their collective capacity and capability and to build stronger partnerships with
their chosen procurement partners.
A finance package will be made available to NEDs and Finance Directors to equip them with the tools
to champion procurement and hold the board to account. The strategy also recommends that trusts
appoint a board executive director to be accountable for procurement and a non-executive director to
sponsor the procurement function.
Furthermore, the strategy will see the creation of a new Centre of Procurement Development (CPD)
to support the procurement development programme and ensure best practice is embedded
throughout the NHS. This will incorporate an Academy of Procurement Excellence (APEX).
3. NHS Supply Chain contribution and reference within the strategy
NHS Supply Chain is well positioned within the strategy to assist the DH and the NHS with
implementing parts of the strategy to achieve efficiency savings. NHS Supply Chain is referred to as
part of initiative 1, NHS Supply Chain quick wins where the DH will work with NHS Supply Chain to
identify immediate savings opportunities.
The DH’s Capital Equipment Fund of £300 million managed by NHS Supply Chain is highlighted within
the strategy along with the top 10 users of the Fund and the percentage savings achieved. The
document states that: “There is scope to expand the use of the capital equipment fund to secure more
commitment deals in other areas”.
The document discusses the relationships between trusts and their procurement partners, such as
NHS Supply Chain, the Government Procurement Service, and other collaborative procurement
organisations and states that it is sometimes unfocussed and lacks commitment which has resulted in
unnecessary costs and bureaucracy because of duplication. However, it acknowledges that that both
NHS Supply Chain and GPS had begun their journey of improving communications with the NHS by
establishing NHS Customer Boards to improve their offer to the NHS.
4. Contribution to economic growth
The last section of the document is entitled, ‘Contribution to economic growth’ and it outlines three
ways in which the NHS can contribute:
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Ensure the way the NHS undertakes its procurement does not preclude SMEs from gaining
business.
Ensure that the NHS is responsive to innovative solutions and ideas from industry
Send strong and early signals to the market about strategic direction and future investments so
that suppliers can talk to us well before procurements are actually undertaken.
5. Implementation and actions
Over the next 12 months, the following actions will be implemented to ensure the NHS is able to
deliver and meet the challenge.
The NHS Procurement Development Programme
 Establish the Procurement Development Oversight Board
 Appoint a private-sector Procurement Champion
 Set-up the Procurement Development Delivery Board
Delivering immediate efficiency and productivity gains
 Implement initiatives to support the NHS in combating inflation
 Develop Key Supplier engagement with suppliers who do the most business with the NHS
 Identify immediate opportunities through NHS Supply Chain to leverage NHS purchasing
power
 Focus on establishment costs and learn from central government initiatives
 Establish quarterly price comparison on a rolling basket of 15 products
Improve Data, Information and Transparency
 Launch a NHS Procurement Dashboard
 Require all trusts to publish all procurement data, including opportunities, expenditure and
contracts on their websites
 Develop the specification for a single NHS spend analysis and price benchmarking service
 Publish an E-Procurement strategy
 Launch NHS GS1 data pool
Improving outcomes at reduced costs through Clinical Procurement Review Partnerships
 Establish new multi-disciplinary Clinical Procurement Review Partnerships (CPRPs)
 Combine commercial and clinical outcome data to engage Clinicians and inform change
 Implement the clinically led approach to procurement in one region.
Improve Leadership and Capability
 Provide a package of support for non-executive directors and finance directors
 Work with Royal Colleges to develop clinical leaders’ awareness of procurement
 Work with the Chartered Institute of Purchasing and Supply and the Health Care Supply
Association
 Establish Procurement Development networks at regional/trust group level
 Launch NHS Centre for Procurement Development including the Academy of Procurement
Excellence
Contribution to Economic Growth
 Implement recommendations from Lord Young to support SMEs win public sector business
 Launch a new set of NHS Standard terms and conditions for the supply of goods and services
 Work with Academic Health Science Networks to develop practical actions to help the NHS
adopt innovation
 Establish a series of reverse procurement fairs to stimulate innovation from SMEs