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Transcript
Social Aspects of
Onboarding
Lorena C. Afa, Korea Y. Black,
Holli V. Dawkins, & Brandi N. Jackson
Overview
• Positive affect
• Increased organizational trust
• Negative affect
• What to avoid when onboarding
• Identity
• Increased sense of belongingness
• Interpersonal relationships
• Why workplace relationships are important
Introduction
• Onboarding
• Acquiring skills and socializing
• Why it is important
• Organizational success
• New hires properly trained
• What organizations can gain
• Productivity and commitment
Positive Affect
• Why it is important to help new hires
develop positive job attitudes during the
onboarding phase
• Increased job satisfaction and performance
• Enhanced motivation and confidence
• Increased commitment and intention to
perform
• Extended “honeymoon phase”
• Supervisor-subordinate relationships create
better bottom-up communication
Positive Affect
• Application
• Ensure attainment of role clarity and
work/task mastery
• Develop subordinate-supervisor relationship
up to 21 months
• Influence feelings of personal control at
work
• Adequate information
• Adequate internal conditions
• Freedom of movement
Positive Affect
• Application
• Constructive feedback
• Encourage employee hobbies
• Little ambiguity about entire onboarding
process
• Allow for negotiation and flexibility within
work tasks
• Social validation
Negative Affect
• Why it is important to avoid negative affect
when onboarding new hires
• Turnover rates
• Bullying
• Supervisor undermining
• Lack of support
• Poor integration
• Stress models
• Self-adjustment
• Lack of protypicality
Identity
• Why integrating identity into onboarding
processes is important
• Increased psychological attachment
• Increased OCBs
• Decreased turnover
• High job satisfaction
• Increased work efficiency
• Increased customer satisfaction
Interpersonal Relationships
• The importance of interpersonal
relationships on the onboarding process
• Positive workplace interaction leads to
• Commitment
• Lower rate of turnover
• Productivity
• Increased job performance
• Longevity
• New hires more likely to remain for long
periods of time
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