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Computer Literacy Business Fundamentals Business Communication Business Math Financial Literacy 10 10 10 10 10 20 20 20 20 20 30 30 30 30 30 40 40 40 40 40 50 50 50 50 50 Question 1 - 10 • This type of law protects people’s intellectual property from being misused by others. A. B. C. D. Privacy Plagiarism Anonymity Copyright Answer 1 – 10 B. Plagiarism Question 1 - 20 • When a recession spreads from one industry to other industries, it is called A. B. C. D. Domino Theory Great Depression Ripple Effect Hyperinflation Answer 1 – 20 • C. Ripple Effect Question 1 - 30 • This type of software combines several complete programs: such as a word processor, a spreadsheet, a database and others; into one package A. B. C. D. Stand-alone program Operating System Productivity Suite Integrated software Answer 1 – 30 • C. Productivity Suite Question 1 - 40 • In a spreadsheet program, “D4” refers to A. B. C. D. Worksheet Row Cell Address Column Answer 1 – 40 • C. Cell Address Question 1 - 50 • Web documents are linked to one another by this: A. B. C. D. Hypertree Hypertalk Hypertext Hypertags Answer 1 – 50 • C. Hypertext Question 2 - 10 • The main reason small business owners fail is because A. They extend credit too freely B. They don’t work hard enough C. They don’t have adequate managerial experience Answer 2 – 10 • C. They don’t have adequate managerial skills Question 2 - 20 • A business in which all decisions are made by the head of the company is A. Decentralized organization B. Centralized organization C. Departmentalized corporation Answer 2 – 20 • B. Centralized organization Question 2 - 30 • Organizational charts serve to define A. B. C. D. What a company produces Who is in charge of whom Where the workers’ office will be How to create a product Answer 2 – 30 • B. Who is in charge of whom Question 2 - 40 • A multi-channel retailer sells products A. B. C. D. Online only In stores, by mail and online In stores, in malls and in warehouses By mail and online Answer 2 – 40 • B. In stores, by mail and online Question 2 - 50 • A disadvantage of e-tail is that A. B. C. D. It’s inconvenient You can’t compare prices You have fewer choices You can’t inspect products firsthand Answer 2 – 50 • D. You can’t inspect products firsthand Question 3 - 10 • ______are taken at most business meetings so there is a record of what happened. A. B. C. D. Overviews Outlines Minutes Summaries Answer 3 – 10 • C. Minutes Question 3 - 20 • If you do not want the receiver of an email to know it was sent to another person use a ___ notation. A. B. C. D. ccc bcc bbc ccb Answer 3 – 20 • B. bbc Question 3 - 30 • When composing a letter or report, which feature of Word can help you avoid repeating a particular word? A. B. C. D. Spell check Thesaurus Word Usage Check Word Count Answer 3 – 30 • B. Thesaurus Question 3 - 40 • Cyber bullies are best dealt with by which of the following: A. B. C. D. Don’t reply Don’t delete message Don’t keep it to yourself All of the above Answer 3 – 40 • D. All of the above Question 3 - 50 • When dealing with an angry customer over the telephone, it is best to ___ A. B. C. D. Don’t listen Be rude Be empathetic None of the above Answer 3 – 50 • C. Be empathetic Question 4 - 10 • You are planning to install new carpeting in one of the offices. The room measures 11’5” x 9’5” and the carpet cost $16.99 per square foot. How much will it cost; explain the process. Answer 4 – 10 • 11.5 x 9.5 x 16.99 • =A1 * B1 * C1 • $1,856.16 Question 4 - 20 • Thomas purchased 22 shares of stock for $98.25 each plus a $10 purchase fee. Explain how to calculate total cost Answer 4 – 20 • 22 x 98.25 + 10 • A1 * B1 + C1 • $2,171.50 Question 4 - 30 • In a spreadsheet, how would you define 7/12? Answer 4 – 30 • =A1/B1 Question 4 - 40 • To round a number in the ones position, check to see if the number to the left of that position is equal to or greater than 5 • True or False Answer 4 – 40 • False – Check to the right of that number. Question 4 - 50 • Frank will be traveling to Europe with friends. He saved $500 for the trip. If the exchange rate is 0.72285 Euros for each USD. How many Euros will Frank receive when he exchanges his money; explain your answer. Answer 4 – 50 • • • • USD * EUR =A1 *B1 $500 x 0.72285 =361.43 Euros Question 5 - 10 • Total dollar amount you pay to use credit is called A. B. C. D. Allowance Grace Period Finance Charge Insurance Answer 5 – 10 • C. Finance Charge Question 5 - 20 • Adding interest to the principle and paying interest on the new total is called paying A. B. C. D. Compound interest Semi-annual interest Simple interest Total interest Answer 5 – 20 • A. Compound interest Question 5 - 30 • Financial statement which includes totals for what a business sold, spent and the difference between the two is known as the A. B. C. D. Income Statement Revenue (sales) Expense Balance Sheet Answer 5 – 30 • A. Income Statement Question 5 - 40 • Lenders have established policies for determining who will receive credit, which are called the Five Cs of Credit. The following are the Cs of Credit EXCEPT: A. B. C. D. Character Collateral Capital Cost Answer 5 – 40 • D. Cost • (Character, Collateral, Capital, Capacity, Conditions) Question 5 - 50 • Which of the following features of a check indicates who is to receive the funds? A. B. C. D. The bearer The signee The Payee The memo Answer 5 – 50 • C. The Payee