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Newnham and Westbury Surgery High Street Newnham Gloucestershire GL14 1BE L84615 TEL: 01594 516241 Fax: 01594 516801 e.mail: [email protected] website: http://www.newnham-westburysurgeries.nhs.uk/ Statement of Purpose Reviewed: April 2016 1 Statement of Purpose The name and address of the registered provider is: Newnham and Westbury Surgery, High Street, Newnham, Glos, GL14 1BE Registered manager: Dr Amanda Lacey of the above address, [email protected] Newnham and Westbury Surgery is a 2 GP partnership. Dr Timothy J Alder (male). MBBS (London), DipSports Med. Senior Partner. Joined the practice in Feb 2005. Interest in minor surgery, vasectomy, Clinical Governance Lead, Caldicott Guardian, Locality representative for Learning Disability/Drugs and Therapeutics (CCG committee) Dr Amanda L Lacey (female). MBBCh (Cardiff 2002), MRCGP, DRCOG. Joined the practice in Feb 2007. Interest in Paliative Medicine, Mental Health, Training and Education. Practice Safeguarding Lead. Other clinical staff: Jenny Weaver (Practice Nurse) Special interest in COPD, Asthma, Smoking Cessation. Infection Control lead. Sarah Midwinter (Practice Nurse) Special interest in Diabetes, Baby Imms, Travel Imms. Administrative staff: Practice Manager - Gerry Barclay, Special interests in HR, Facilities Management. IG Lead, H&S Lead. Receptionist Manager – Linda Blagg, Chaperone Receptionists – Kim Liggett, Caroline Horlick Dispensary Manager – Lynn Cook, DSQS Lead, Medicines audits. Dispensers – Gemma Evans, Mandy Donegan Newnham Surgery is a well-established GP Surgery that was purpose built in 1989 and practice owned. Our branch site, Westbury, consisting of 3 consulting rooms was opened in June 2014, with special consideration for the disabled, including - parking, access and many internal facilities. Our practice covers an area of approx. 82 sq. miles of rural countryside in the Forest of Dean including overlap of neighbouring practice boundaries. Our 3201 service users are the whole population, all ages, all medical conditions and disabilities The age breakdown of our whole population of 3201 patients is as follows: 0–9 30 - 39 60 - 69 278 240 472 10 - 19 40 – 49 70 - 79 381 450 337 20 - 29 50 - 59 80+ 318 519 206 The registered activities and service types have been agreed by the partners and practice manager in accordance with CQC guidance. The regulated activities under CQC are: Diagnostic and screening procedures Maternity and midwifery services 2 Surgical procedures Treatment of disease, disorder or injury Under the Health and Social Care Act 2008 (The Care Quality Commission (Registration) Regulations 2009 Part 4), the registering body (Newnham and Westbury Surgery) is required to provide to the Care Quality Commission a statement of purpose. Our Aims and Objectives for delivering each of the above regulated activities: We aim to ensure high quality, safe and effective services and environment To provide monitored, audited and continually improving healthcare services To provide healthcare which is available to a whole population and create a partnership between patient and health profession which ensures mutual respect, holistic care and continuous learning and training. The provision of accessible healthcare which is proactive to healthcare changes, efficiency and innovation and development. To maintain/improve Clinical Governance and Evidence Based Practice To maintain/improve Clinical and Non-clinical risk management To reduce risk in specific clinical risk areas and facilities To maintain/improve environment To maintain/improve vigilance for unforeseen emergencies To optimise performance against key targets and core standards To meet key targets To become a patient centred organisation To safeguard both children and vulnerable adults, by ensuring that all staff receive appropriate training To maintain/improve services offered to patients To maintain/improve communication between the surgery and the patients To recruit, retain and develop a highly motivated and appropriately skilled workforce To enhance performance of the workforce To guide the employees in accordance with the Equalities Scheme To continue the development of the Practice To ensure effective management and governance systems To ensure a robust Information Technology strategy to support the business of Newnham and Westbury Surgery. The services provided by Newnham and Westbury Surgery: Routine medical checks and general medical services NHS relevant prescriptions and medications or a private prescription can be issued. Immunisations: Childhood immunisations / Foreign travel immunisations Health Protection / Preventative immunisations e.g. Influenza immunisations Lifestyle management / weight loss / exercise and smoking cessation advice - for patients who want to lose weight and maintain a healthier lifestyle. Employee medicals – Our GP’s are able to carry out medical reports and review. Respiratory clinic – Newnham and Westbury has facilities for spirometry / lung function testing. Family planning – We do not fit IUD’s / but do offer Depo Provero injections and oral contraception. 3 Phlebotomy – Newnham and Westbury offer blood tests on Wednesday and Thursday mornings (although currently not available as no Phlebotomist available from GCS) Midwifery - The community midwife holds her own clinics at Newnham every Thursday for our patients. They supervise antenatal care, undertake deliveries in hospital and at home where appropriate. Minor surgery - We offer a number of minor operations/surgeries and vasectomies. The minor operations are conducted by Dr Alder. Ear syringing - Newnham and Westbury have facilities for ear syringing. Well person checks – These can be carried out with any practice nurse. Wound dressings – Our practice nurses are trained in all aspects of wound care ECG monitoring - We offer ECG Screening, as we have ECG machines in both Newnham and Westbury. Cervical screening - Our practices nurses are qualified to carry out cervical screening and tests in the form of cervical smears. Social Prescribing – The surgery has a dedicated room for external practitioners to run a Social Prescribing clinic for non-clinical needs (Benefits, housing, isolation, financial, caring etc) Our practice ethos is to strive towards a partnership between patients and health professionals based on the following: Mutual Respect We endeavour to treat all our patients with dignity, respect and honesty. Everyone at Newnham and Westbury Surgery is committed to deliver an excellent service. We encourage patients to highlight any discrepancies and to offer the same commitment in return. Holistic Care We treat patients and illnesses. This means that we are equally interested in the physical, psychological and social aspects of your individual care. Continuity of Care Building and maintaining a strong relationship between doctors, health professionals, and patients is essential to the way we work. This is especially so in the management of ongoing problems or longterm illness. In these circumstances we would encourage you to continue seeing the same health professional and wherever possible we will facilitate this through our appointments system. However, if you have a new problem, the doctor or nurse that you normally see is not available, or you would like to see someone else then we would encourage you to see any of the doctors or nurses at the practice. Learning and Training We believe in “life-long learning” and all the health professionals and administrative staff, undergo an annual appraisal where the goals of the individual, teams and practice are discussed and agreement reached on the way forward. Regular reviews act as a way of reinforcing effective performance, highlight areas for improvement and recognise developing strengths. We also recognise the benefit of supported learning for our patients and families in enhancing your ability to manage and deal with both ‘self-limiting’ and long-term illnesses 4