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510 Seegers Road, # 1A Des Plaines, IL 60016 Voice: (847) 375 8257, Fax: (847) 375 8347 Beeper: (888) 724 3456 Pin# 111 8296 Email: [email protected] OBJECTIVE: JITENDRA BULSARA To obtain an opportunity in Information Technology in the reputable organization that provides a challenging environment and an opportunity for an advancement and professional growth. QUALIFICATIONS: RESIDENT STATUS: TECHNICAL SKILLS: PROFESSIONAL EXPERIENCE: Seven years of experience in the Information Technology industry that includes work exposure in the field of Networking, Data Communication and Telecommunication Having an experience in implementation, deploying, configuring, troubleshooting and maintaining network elements with a focus on proprietary software application and solutions Ability to translate customer needs into company solution, enjoy challenges Communicate the implementation through various networking topologies and platforms Exceptional skill of working with system engineers, architects and developers Reliable, motivated, hardworking and attentive to detail Work efficiently and effectively in stressful situation Strategically plan and implement projects from the search through execution stages Ability to think logically and team player US Citizen Hardware: Cisco Routers, Cisco Switches, Xylan Omni switches, PIX Firewall, Motorola Cable Router, HP spectrum Cable Analyzer, Sniffer, IBM Netfinity servers, HP Servers. Software: Cisco IOS 12.0/11.3/11.2/10.0, SNMPc, Motorola Cable Director, Windows 98/95, Windows NT workstation 4.0/2000, Motorola UNIX (PSOS), Arc Serve IT 6.0, Seagate, Borland C++ 4.5, Borland TASM 5.0, and Ms Office suite ’97/2000,Unix. HP Openview NNM NOS: Novell NetWare 3.12/4.11/5.0, Windows NT 4.0/2000 Protocols: TCP/IP, IPX, SPX, Frame Relay, ISDN, PPP, RIP, IGRP, EIGRP, BGP Languages: C/C++, Assembler, HTML Documentation: Visio Professional 4.5, 5.0 and 2000 Consulting Network Engineer Lintel Communications Inc., Naperville, IL 11/2000– Present Installed, configured, and troubleshot routers and switches. Upgraded the IOS of the routers and switches via TFTP server. Created VLANs on the switched network Configured Windows 2000 Active server directory and terminal server as well as RAS server Develop and test HW Provisioning procedures for various HW boxes in the 5ESS switching system architecture in timely manner Installed, configured, and troubleshot Windows NT 2000 and 4.0 server, Windows NT 2000 and 4.0 workstations, Windows 98 and Windows 95 Terminals. Upgraded the OS of the servers and workstations Troubleshot the connectivity issues with various networking devices including Routers, switches, servers, PCs, and Printers. Developed an Intranet using Microsoft Internet Information Service Successfully trained the new team members to deploy implement and configure the routers, switches, multimedia gateway and other network elements. Participated in domestic and international task force building projects Provided technical support to meet customer requirements and capabilities. Establish prioritizing and organizing workloads in a constantly changing environment to meet daily and weekly deadlines Responsible for regression testing the HW Provisioning procedures of various elements in the 5ESS switch Jitendra Bulsara – (847) 375 8257 Page 1 of 3 Resume Work Environment: Hardware: Cajun L2 and L3 switches, routers, I - touch, E-hubs, M-hubs, and PSAX 100/600/2300, CSU-DSU, Hub Software: Sun Solaries, Unix, Windows NT 2000/4.0, Windows 98/95/3.51, Router and Switch IOS, Aque view Network Support Specialist Northeastern Illinois University, Chicago, IL. 07/2000-10/2000 Assisted the Assistant Director in establishing and maintaining standards of the LAN/WAN Provided general network support and training to University offices. Evaluated and made recommendations on the purchase and deployment of network software and hardware. Installed, configured, and troubleshot network hardware and Software. Provided daily, weekly and monthly backup support. Developed and documented a Disaster Recovery procedure for entire University Network. Network monitoring and troubleshot using Sniffer and SNMP. Successfully configured and troubleshot of live networks using bridges, switches and routers without any issues Installed, configured and upgraded Routers, Switches, servers, PCs and Printers. Performed routine maintenance of supported systems. Proficient in configuring and using DHCP, DNS and WINS services. Upgraded router and switch IOS via TFTP server Was responsible for setup and maintenance of a help-desk system for the University. Support included documenting and resolving user reported problems, inventorying the HW and software site licenses Work Environment: Hardware: Cisco Routers and Switches, Alcatel Switches, HP servers, IBM Netfinity servers, HP Unix servers, Sniffer, CSU-DSU, Hubs Software: Router and Switch IOS, Unix, Windows NT 2000/4.0, Windows 98/95/3.51, Novell 4.0, MSSQL 7.0, HP Openview NNM Group System Analyst Infotrust Inc, Waukegan, IL. 11/1998-06/2000 Installed, configured, administered and troubleshot routers and switches. Upgraded router and switch IOS via TFTP server Provided modularized network infrastructure, created a backbone connecting different departments, worked on cabling, and installing hardware. Created VLANs. Designed and implemented TCP/IP network. Documented and delivered Visio documentation for every project. Installation, Configuration, Administration and Maintenance of Windows NT 4.0 servers. Proficient in configuring and using DHCP, DNS and Wins Services for Windows NT 4.0 and Windows 2000 Server. Responsible for upgrading the hardware and software. Developed an Intranet using Microsoft Internet Information Service. Routine daily, weekly and monthly backup support. Provided performance monitoring and analysis of network topologies using SNMP, HP Spectrum Cable Analyzer. Work Environment: Hardware: Cisco Routers and Switches, HP servers, IBM Netfinity servers, CSU-DSU, Hubs Software: Router and Switch IOS, Windows NT 2000/4.0, Windows 98/95/3.51, Novell 4.0 System Analyst Anil Malhotra & Co. Ltd, Skokie, IL. 4/1997-10/1998 Installed, configured and upgraded PCs, Printers and Servers under Windows NT 4.0 and Novell 3.x environment Performed routine maintenance of supported systems. Proficient in configuring and using DHCP, DNS and WINS services. Developed a disaster recovery procedure for the whole network. Documented the network on Visio and responsible for taking daily, weekly and monthly backup support. Installed LAN and troubleshot the problems pertaining to network connectivity. Provided level III support to associates, local and out of state clients using PCs, Printers and Servers. Jitendra Bulsara – (847) 375 8257 Page 2 of 3 Resume Service and maintenance of all decision data products including hardware and software. Work Environment: Hardware: Cisco Router, Switch, HP servers, IBM Netfinity servers, Software: Router and Switch IOS, Windows NT 4.0, Windows 98/95/3.51, Novell 3.12 Network Analyst Dharini InfoTech, Ahmedabad, India 6/1994-03/1997 Installed, configured, and troubleshot routers and switches. Upgraded the IOS of the routers and switches via TFTP servers. Installation, Configuration, Administration and Maintenance of Windows NT 4.0 servers. Proficient in configuring and using DHCP, DNS and WINS Services for Windows NT 4.0 Server. Responsible for upgrading the hardware and software. Routine daily, weekly and monthly backup support and documentation of entire network. Responsible for providing training to the associates and new users of the system. Worked on Motorola Cable Routers. Was responsible for installing upstream and downstream cards and provided 7x24 support for the field routers as well as in head-ends. Monitored cable routers using Cable Director. Work Environment: Hardware: Cisco Routers and Switches, servers, Hubs, Motorola cable router Software: Router and Switch IOS, Windows NT 4.0/3.51, Windows 95/3.51, Novell 3.12, EDUCATION: PROFESSIONAL CERTIFICATIONS: PROFESSIONAL TRAINING: Master of Science in Computer Science Northeastern Illinois University, Chicago, IL. GPA: 3.4/4.0 CCNA- Cisco Certified Network Associate, Cisco ID# CSCO10043230 CCNP- Cisco Certified Network Professional Passed Exams: 640-504 Switching (BCMSN) Aug 2001 Present ES5001 5ESS Switch Architecture, Lucent Technologies, Lisle, IL Motorola Cable Data System (Cable Data Link Product), Motorola University, Mansfield, MA 1. Introduction to CDLP Operation and Administration 2. Advanced features of Motorola Cable Router Jitendra Bulsara – (847) 375 8257 Page 3 of 3 Resume