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Facilitator Guide Leadership Development High Plains Division Summit 2009 Leadership Development High Plains Division Summit-- 2009 Module Overview Audience: American Cancer Society staff, Division Relay For Life Event Chairs Recommended group size: 50 Objective: To learn the components of building and sustaining a successful committee. Time Required: 75 minutes Preparation: Room Set-Up: Classroom Style Table in front of the room for facilitator materials, handouts, etc. Decorations Flip Chart and Easel. Allow sufficient time to: Create flipcharts. Copy and distribute handouts. Decorate the room. Welcome participants. All preparation should be completed at least 30 minutes before the session. Materials: Quotes to decorate the walls Balloons or other decorations Markers (provided) Tape (provided) Boom box playing music (provided) Two flip chart pads (provided) Candy (optional)* Icons 2 Leadership Development High Plains Division Summit-- 2009 Facilitator creates a flip chart. Facilitator shows a video Exercise performed by participants; or activity lead by facilitator Information in a PowerPoint slide Facilitator asks a question of participants. Indicates a very important point that needs to be addressed Handout* *Note—anytime you see this icon it indicates there should be a corresponding document listed^ as a handout. All handouts will be inserted as full documents at the end of the guide in the order in which they are to be referenced during the breakout. ^NB to content writers—please make sure you list the document using the handout title for easy reference purposes i.e. a document titled “Where to Find Teams” should be listed as such and not be listed “Community Mapping.” 3 Leadership Development High Plains Division Summit-- 2009 Prepared Flip Charts: (Insert the actual text needed for each flip chart page below. This is the resource that the facilitator will use to prepare his/her flip charts that will be utilized during the session.) Welcome Agenda: Welcome and Introductions The Philosophy of Relay Utilizing Blitzes Leadership in Action Call to Action Objectives: To learn the components of building and sustaining a successful committee. Explore the strategy of blitzing as a recruitment tool. Learn important aspects of leadership. Ground Rules: Have fun Participate Ask Questions Be open to new ideas Look for ways to make it work Silence cell phones Share your thoughts Parking Lot 4 Leadership Development High Plains Division Summit-- 2009 Flipcharts for key point #1 The Philosophy: A Relay is only as strong as it’s committee A Strong Business Has a plan Seek talented staff and provide the tools for them to succeed Communicates well Plans not such for now, but for the future Turns challenges into opportunity On Chart: What have we learned? While some individual tasks and actions may seem insignificant, when they address particular needs, a strong end product emerges. A committee works more effectively when all members knows what their assignments are, both as a group and as individuals. Flipcharts for key point #2 Leadership Blitz Action Plan 1. 2. 3. 4. 5. 6. Identify Prospects Be Prepared Set Appointments Know your Prospect Track your success Follow up Flipcharts for key point #3 Managing Conflict “I” Statements Open Communication Innocent until proven guilty Tools- partnership agreements, summary of conclusion Follow Up Call to Action: Set a time within the next 30 days to meet with your committee and begin to develop their leadership skills by sharing this training with them. Execute partnership agreements with them to attend your Relay University. 5 Leadership Development High Plains Division Summit-- 2009 Facilitator Agenda: (Adjust times as appropriate to fit your needs and your schedule) Note: it is also suggested that within the body of the facilitator guide that the time for each agenda topic be broken down further to assist the facilitator in knowing how much time should be spent on content for that section, how much time for exercises and activities, etc. ________________________________________________________________ Welcome/Introductions, Agenda review, Objectives 5 minutes Optional Icebreaker 5 minutes Agenda Topic #1 20 minutes Agenda Topic #2 15 minutes Agenda Topic #3 20 minutes Review, Wrap-Up, Call to Action 5 minutes There is a 5 minute cushion built in to the program. 6 Leadership Development High Plains Division Summit-- 2009 Welcome/Introductions, Agenda review, Objectives (5 minutes) ________________________________________________________________ Welcome / Introductions Facilitators will introduce themselves. Agenda Review Facilitator will review the agenda items listed on the agenda flipchart. Agenda (insert agenda items here) 1. 2. 3. 4. 5. Welcome and Introductions The Philosophy of Relay Utilizing Blitzes to Build Committees Leadership in Action Call to Action Objectives Facilitator will review the objectives listed on the objectives flipchart. Objectives: To learn the components of building and sustaining a successful committee. Explore the strategy of blitzing as a recruitment tool. Learn important aspects of leadership. 7 Leadership Development High Plains Division Summit-- 2009 Icebreaker: (insert your optional icebreaker here – add appropriate amount of time to agenda) HANDOUT…LEADERSHIP D TOPIC #1: INTERACTIVE ACTIVITY Notes: Pass out the partially completed Partnership Agreement. Ask the participants to quickly complete it. Allow only two minutes to complete the plan. With the next three minutes cover what the expectations are. Ask the participants what if any benefits there are to completing the agreement and seek a couple of comments. Try to elicit the theme that by sharing the expectations for the facilitator and the participants, you ensure the success of the program. Surprises are eliminated and everyone involved knows what is expected. Ask how many actually utilize the Partnership Agreement with their committee members and point out that you will revisit the partnership agreement later in the session. HANDOUT…PARTNERSHIP AGREEMENT 8 Leadership Development High Plains Division Summit-- 2009 Agenda Topic #1: Leadership Development Philosophy: A Relay is only as strong as its committee (20 minutes) ________________________________________________________________ Key Points, include speaking points for each: Ask: How do know a strong committee when you seen one? What does that look like? Ask the audience for answers. If you wish to flipchart some of the answers, do so. The idea is spend a minute or two just getting the audience thinking about the concept of a strong committee, whether they are certain at this point if they know the traits or not. Then proceed with these characteristics: A strong committee looks and acts very much like a strong business. On Chart: A Strong Business Has a plan Seek talented staff and provide the tools for them to succeed Communicates well Plans not such for now, but for the future Turns challenges into opportunity Would you agree with me then, that our most successful Relay Committees have the same characteristics as successful businesses? So if you are the CEO of your event, what do you need to do to create that successful environment for your committee, your event, and ultimately your community? We said that a strong business and committee has a plan. You already have everything you need to put your plan into action. You have the American Cancer Society’s premiere fundraising event entrusted to you. You have brand recognition and loyalty. You will seek the most passionate and creative team you can find. So now that we know what a strong committee looks like, let’s see what you need to next. Developing your team strengthens them and is critical to your success. Remember that we said a successful leader and business has a plan. Well you may want to run out and get all of your committee members in place. But what you will do with them when you have them. Before you have them, you need to think of ways that you can develop them. How they will learn and grow is up to you. 9 Leadership Development High Plains Division Summit-- 2009 Ask: Why is developing your leadership (i.e. having a strong event committee) critical to a Relay’s success? Again, ask the audience for answers. (Understand that there are probably no incorrect answers here, only some that are better than others. The goal is for each person in the room to realize that it is important to develop long-term, lasting leadership that isn’t about “putting out the fires” of the upcoming Relay, but is all about planning for the growth and health of future Relays.) Here are a few points you might want to mention: 1. Strong committees develop their own legacy of leadership, whether through energetic youth, talented team captains, or passionate survivors and caregivers. 2. Strong committees build a culture of volunteerism and advance the mission of American Cancer Society. They brand their community as an American Cancer Society Relay For Life community, which serves two purposes: 1) making the RFL logo omnipresent throughout the community and lifting brand awareness, and 2) opening the door for dialog about other ACS programs and services. When individual members of the committee understand the mission of ACS, they become ambassadors within their own community, and they embody the positive volunteer culture of the organization. That, in turn, serves as an enticement for others to step forward and get involved. The more that committee members – and other volunteers – are invested in the mission of ACS, the more likely they are to expand their involvement in other areas beyond Relay (i.e. programs and services, CPS-3, ACS CAN). Options for developing your committee members: Job descriptions/Guide Books. Can’t we just give those out and ensure our success? No, developing committee members and future leaders is more than just reading. So the guide books are a good place to start, they are only a start. One on one training: You could start developing your committee as leaders by sharing with them what you learned here when you get back. Go over those guides with them and perhaps invite the previous chair to share their experiences. Committee Meetings: You can also have a training component on leadership, communication, and problem solving at each committee meting. 10 Leadership Development High Plains Division Summit-- 2009 Relay Universities: Did you know that the statistics show that events that have the greatest presence at Relay U’s have the greatest success. Relay U’s provide specific training to each role. They provide a summit like experience that all of your committee can attend. They help to energize your committee and let them network with other volunteer leaders from your regions. So there are several ways to develop our committee members and you can look to your staff partner and RelayForLife.Org for additional resources. But the thing to remember is their development is in your hands. C: Partnership Agreements: Remember our partnership agreement we completed earlier. This is a tool that will help support your development efforts by helping you maintain accountability. As we saw in our agreement, this tool helps to set expectations, define roles, set timelines and communication guidelines. How many of you have utilized this tool? You may think it is a lot of work to use this tool, but it will save you a great deal of time later if you make the investment with your team initially. But remember, you are developing leaders that are developing leaders. Your committee members need to know how to use this document with their subcommittees. Recruiting To a Task Interactive activity One of the handouts you’ll be given is a Relay For Life Committee Structure chart that depicts the key positions of an effective event committee. You will see that under the title of every position is at least one professional position that would exist in many communities (i.e. under Survivorship Chair is the position of Health Care Rep or Activities Coordinator), and under that, in italic type, are a few skills, traits or qualities that would make a person in that committee role especially effective (i.e. for the Survivorship Chair are the words “knowledgeable, understanding, create, point of contact”). Take a few minutes and think about your event committee and your particular community. Do you know of individuals, by name, who might fit these various descriptions? It doesn’t need to be someone you know; in fact, as we’ve already stated, the strongest committee will include people who do not know one another, but represent various demographics that reflect a microcosm of your community. Write several names down for each committee position; if you do not know names, then write down the person’s job title (i.e. administrator of nursing home; activities director at a recreation center, office manager of oncology clinic). Share this chart with other members of your committee or key leaders of your event; use it for a brainstorming session as you seek to develop the strongest event committee possible, seeking those movers and shakers in your community who just might – if given the opportunity – share your commitment to fight back against cancer. 11 Leadership Development High Plains Division Summit-- 2009 HANDOUT…Leadership D. Recruiting to a Task – ACTIVITY Instructions. HANDOUT…Leadership D. RFL Committee Structure. On Chart: What have we learned? While some individual tasks and actions may seem insignificant when they address particular needs, a strong end product emerges. A committee works more effectively when all members knows what their assignments are, both as a group and as individuals. Supporting flip charts for key points: See prepared charts 12 Leadership Development High Plains Division Summit-- 2009 Agenda Topic #2: Utilizing Blitzes to Build Committees (15 minutes) ________________________________________________________________ Key Points, include speaking points for each: What is a Leadership Blitz? This year more than ever, we need to focus on growing our events by growing our committees. How can we do this? Through a leadership blitz! The American Heritage dictionary defines a blitz as an intense campaign. I like to think of a blitz as a strategic introduction. Not only will we take this opportunity to get to know our potential committee members, we're going to take the time to let these individuals get to know Relay For Life. Think of our most recent presidential campaign. The candidates didn't share one message with all constituents. Those messages were tailored to each specific group. For example, when 18-22 year old voters were targeted, campaign messages were shared via social networking applications (Facebook, Twitter and My Space) and text message. This is where this group lives! A leadership blitz is simply focusing on a particular area and blitzing that group to obtain volunteer interest. Ask: What are other types or examples of blitzes used by the ACS or other organizations? For example, ACS CAN's use of e-mail and text messages requesting recipients to contact their legislators, etc. B: What are the benefits of a Blitz? Ask: Why would a focused group recruiting effort be a benefit to your event? Ask the audience for answers. If you wish to flipchart some of the answers, do so. The idea is spend a minute or two just getting the audience thinking about the concept of blitzing. Then proceed with these benefits: Create a culture of success by building committee membership early in our Relay season which will build momentum for the journey ahead. Provides an opportunity for the committee to work together on a joint project. The group works together to establish the plan, they'll have the opportunity to 13 Leadership Development High Plains Division Summit-- 2009 be creative. Those who have carried out a blitz have also shared that they've found that working as a team reduces recruiting anxiety. C: Ensuring Blitz Success Recognition, recognition, recognition! If you've been around Relay any time at all, you know that recognizing our volunteers is a crucial part of having those volunteers continue down their path of success. Recognition of a committee's blitzing efforts is critical for a long-term buy-in of this strategy. In the next section of this session, you'll learn more about how to carry out a blitz. Recognition should occur throughout the planning and implementation of this strategy. In addition to recognition at committee and team captain meetings, don't forget about those opportunities to recognize events and their blitz activities at training sessions and regional task force meetings. Interactive activity to support your key points: I would like everyone to count off by the letters H O P and E. (Divide participants into groups by letter. Instruct participants to determine a scribe and someone who will report back) Leadership Blitz Action Plan 1. 2. 3. 4. 5. 6. Identify Prospects Be Prepared Set Appointments Know your Prospect Track your success Follow up You have 7 minutes within your groups to develop a Leadership Blitz Action Plan for your community Relay. Think about what steps are necessary to be organized and effective. I want you to think about who you want to target? Will you work as teams or individuals? What will you say and do you have something to leave behind? Think about all the steps necessary for a fool proof plan – You have 5 minutes and then we will share your results. 14 Leadership Development High Plains Division Summit-- 2009 (After 5 minutes, Give the groups another 2 minutes to determine the top three items on their lists and circle these. This is what you will ask them to report back on.) OK, so how did we do? Let’s start with the H team, what are your top three elements to a successful action plan? (Go through each group pointing out things they have identified in common.) You all did a fantastic job! Now lets’ take a look at an actual Leadership Blitz Action Plan and make sure we haven’t missed an important step. HANDOUTS… Blitz Action Plan, Blitz Log Sheet and Circle of Influence 15 Leadership Development High Plains Division Summit-- 2009 Agenda Topic #3: Leadership in Action (20 minutes) ________________________________________________________________ Key Points, include speaking points for each: We have discussed building your committee, but what are some strengths you need to build as a leader to move your event forward? A: Data Collection? Data Collection? Are you serious? What does data collection have to do with Leadership Development? Well quite frankly everything. Remember that a strong RFL committee resembles a strong business. Well successful business are constantly gathering data and assessing that data to help modify their plan and the development of their staff. You will need to collect and study the data for your event to help you to continue to grow and provide opportunities for your committee members. You will use data to set goals and keep things fresh. B: Conflict Resolution: This is one of the greatest challenges you will face as an event chair. Let’s take a quick poll, raise your hands if you like conflict. Usually conflict is not a popular item. But we all experience it. Ask: It does have a negative connotation, but is conflict ever a good thing? Conflict can lead to growth Conflict can move things forward Conflict shifts our thinking Conflict let’s us see other ideas Conflict allows us to grow and can strengthen relationships through compromise So if conflict can be good, and we know it is going to happen lets look at some ways to successfully manage it. On chart: Managing Conflict “I” Statements Open Communication Innocent until proven guilty Tools- partnership agreements, summary of conclusion Follow Up 16 Leadership Development High Plains Division Summit-- 2009 How to solve them? Unfortunately there is not one right way to solve a conflict. Most times the situation itself will determine how you should proceed, but when dealing in conflict resolution, it is best to think back to your 2nd grade guidance counselor and her great advice: focus on “I” statements, no talking out of turn, respect. You should never take sides in conflict resolution. Your job as someone who exhibits leadership is to make sure that the people you are working with can trust you to respect them and their opinions. Honest, open communication and innocent until proven guilty. Many times small conflicts can grow into even bigger ones because the lines of communication are not open. This has to start with you. If you see conflict brewing, address the parties involved one on one first, and then if you think it is still necessary, together. Make sure everyone is aware of this process though. Transparency will ensure you keep their respect and trust, whether you agree with them or not. Also- look for the good in people, simply holding out hope that whatever the conflict is was a mistake and not anyone intentionally causing problems can go a long way for everyone’s feelings through the resolution process. Now, sometimes the conflict might be between yourself and another person. In this situation, the same principles apply. When you are discussing issues you have with someone else, use the “I” statements. Work hard to avoid placing the blame on someone else. If people feel like they are being attacked, they will get defensive and be less responsive to what you have to say. Again, look for the good in the other person and be prepared to accept some responsibility for the conflict. Ask the other person questions like, “What can I do to improve this situation?” Hopefully whoever you are dealing with will reciprocate that sentiment. Once you have analyzed the situation, summarize your conclusions and agree on follow-up. Adjust your partnership agreement if necessary. The results: conflict resolution can take many turns, and it is important that you are able to adapt to any situation as a leader. You should have a goal in mind when you start the resolution process, but if in the end it no longer seems feasible, a good superhero always seems to have a back-up plan to see them through. Be flexible! C: Succession Planning: What is it? Succession planning is vital to the success of the organization. If you have a succession plan, it can never hurt to reevaluate it, and if you do not have one, it is now your job to make it happen! Succession planning is more than just choosing new chairs or members, it is about maintaining the hard work that you put in over the course of the year and ensuring that this is not just continued, but improved upon. 17 Leadership Development High Plains Division Summit-- 2009 So why do we need to have a success plan? Flip chart responses and ensure the following are covered: New people are needed to bring in new ideas Without new volunteers, you will have burnout that will show itself at the event We have a duty to provide volunteer opportunities for others letting them experience the joy we have Succession planning does not mean handing someone a notebook full of stuff and driving in the other direction blasting “freedom” on the radio. One of the best ways to transition is to have a retreat. When you select you new members, set aside a Saturday, or even an overnight if you feel ambitious, for a transition retreat. This is a great time for the old and new people to talk about ideas and just get to know how things work. Plus, these can be really fun for everyone and a fresh way to start the year. During your planning time you can introduce the partnership agreement to set expectations and term limits. Real world succession planning: Tie in a real example of what succession planning is. Look at the presidential transition. Regardless of politics, there was a set plan that was acted upon to ensure that the change in office was as smooth as possible. Conflicts arose (tie in to Part A, asking how these conflicts were able to strengthen the team through learning something new) but were handled with an effective transition plan, something easily brought back to Relay. D. Motivation Issues Your Greatest Resources are Committee members: Never forget that Relay is a committee-driven event. People like to feel valued, so if you always make your volunteers feel like they have a real role in the overall success of the event. Even if it’s a volunteer on trash duty, make them feel loved. Fan the Flames: When people first join the Relay committee, they’re usually extremely excited about the cause. Throughout the year, that sentiment can easily wan if they feel undervalued or disconnected to the cause. Find new ways to reconnect people to what Relay is all about or to their fellow committee members in fun ways. You can also try to tailor this by specific committee. For example, registration might not do much in the Fall. 18 Leadership Development High Plains Division Summit-- 2009 Ask: How can you get them more involved so their enthusiasm/connection to Relay stays strong? .Interactive activity to support your key points: At this point, I would like you to take your partnership agreement and I would like for you to on the back list those committee members that you need to have a partnership agreement executed. Also write down how you will get a commitment to get them to your Relay Univeristy. How would you share with them all the importance of succession planning? 19 Leadership Development High Plains Division Summit-- 2009 Review, Wrap-Up, Call to Action (5 minutes) ________________________________________________________________ Review the objectives of this session to make sure you have come full circle with your audience. Make this part of the breakout interactive enough as to not lose participant attention. Call to Action: Set a time within the next 30 days to meet with your committee and begin to develop their leadership skills by sharing this training with them. Execute partnership agreements with them to attend your Relay University and you are on your way to having a Fortune 500 Relay. HANDOUTS BEGIN ON NEXT PAGE……. 20 Leadership Development High Plains Division Summit-- 2009 LEADERSHIP D TOPIC #1: INTERACTIVE ACTIVITY (ICEBREAKER) Groups are divided into six people, seated together at individual tables. An envelope is on each table, and in it are six slips of paper – one for each person in the group. On each slip of paper is instruction for a single action or behavior by the person holding that paper. Each person at the table is to take one of the slips of paper and begin acting out its instructions. The first table that can identify what project it is undertaking as a group is declared the winner. (The facilitator has the key that indicates what tasks are being done by Envelopes A, B, C, etc.) Example In one of the envelopes each slip of paper has one of these instructions: 1. Hold your right arm out in front, your fingers closed with your thumb on top. Quickly moving your wrist in small, horizontal circles. 2. Put your left thumb under your left arm and your right thumb under your right arm. Move your elbows up and down quickly as you do deep knee bends. Cluck once or twice. 3. Touch your thumbs and fingers together end to end as if your fingers are kissing each other, lightly bang them down on the table and quickly pull them apart. Repeat over and over. 4. Hold your right hand out as if to shake someone’s hand. Hold your left hand several inches away and up, closed in a fist, and make circular motions. 5. Hold your left hand out as if you are reading a message in your palm; hold your right hand several inches away in a fist. Press your right index finger down and move your right hand in a circle as you make a “psssst” sound with your lips and tongue. 6. Walk up to the person doing action no. 1 with both fists straight in front of you, thumbs on bottom holding them over the other person’s outstretched hand. Shake your left fist up and down a couple of times directly over his/her hand, then shake your right fist up and down a couple of times directly over his/her hand. (The task that the table is accomplishing is scrambling an egg: 1. 2. 3. 4. 5. 6. Actually cooking the egg in a griddle; Laying the egg; Breaking the egg shell; Whisking the egg in a bowl; Spraying the griddle with cooking spray; Adding salt and pepper to the eggs.) (Other tables could be doing tasks such as packing a suitcase for a trip, changing a flat tire, making a pizza for delivery, washing – and drying -- dirty dishes.) The point to be made . . . Individually, the action might seem insignificant or even strange or bizarre, but when combined with the actions of the others at the table, it plays an instrumental role, demonstrating that while a particular talent or skill might not appear integral or valuable, when it addresses an expressed need and is combined with others’ talents and skills, a strong team emerges. Also, a committee works much more effectively (and each person is more engaged) when everyone understands what they all are doing – individually and as a group – and why. 21 Leadership Development High Plains Division Summit-- 2009 PARTNERSHIP AGREEMENT Date: Location: Dallas Hyatt Regency Event: High Plains Summit Volunteer Position Being Discussed: Participant in Leadership Development Breakout Between & (Volunteer) (Facilitator) Length of Term: _75 minutes Key Responsibilities of Volunteer Position: to learn objectives of today’s session, to participate in the class and ask questions if I do not understand, and to find a way to take the information back to my committee. If I do not have the answers I need by the end of the session, I will follow up with the presenter by email. Key Responsibilities of the Facilitator: To share the materials and answer questions. If the facilitator does not know the answers, they will promise to get back with me. They will provide an energized and informative session. They will end the session on time. Training/Skill Development Needed: Skill development will focus on Leadership Development as it relates to building and sustaining growth. Facilitator Needs: a respectful learning environment and volunteers to participate. Volunteer Needs: Necessary Communication: Time Requirements: o 75 minutes Volunteer Comments: I have read and agree to the following: Participating today Asking Questions Sharing experiences Following the ground rules Commit to the Call to Action We have discussed the following: Event 1,000-Day Journey Agreed to on (Date) by: Facilitator Leadership Volunteer 22 Leadership Development High Plains Division Summit-- 2009 Recruiting To a Task Interactive activity One of the handouts you’ll be given is a Relay For Life Committee Structure chart that depicts the key positions of an effective event committee. You will see that under the title of every position is at least one professional position that would exist in many communities (i.e. under Survivorship Chair is the position of Health Care Rep or Activities Coordinator), and under that, in italic type, are a few skills, traits or qualities that would make a person in that committee role especially effective (i.e. for the Survivorship Chair are the words “knowledgeable, understanding, create, point of contact”). Take a few minutes and think about your event committee and your particular community. Do you know of individuals, by name, who might fit these various descriptions? It doesn’t need to be someone you know; in fact, as we’ve already stated, the strongest committee will include people who do not know one another, but represent various demographics that reflect a microcosm of your community. Write several names down for each committee position; if you do not know names, then write down the person’s job title (i.e. administrator of nursing home; activities director at a recreation center, office manager of oncology clinic). Share this chart with other members of your committee or key leaders of your event; use it for a brainstorming session as you seek to develop the strongest event committee possible, seeking those movers and shakers in your community who just might – if given the opportunity – share your commitment to fight back against cancer. 23 Leadership Blitz Action Plan The Relay For Life staff partner and planning committee should meet to plan a leadership recruitment blitz early in the season. The following are the steps to planning a successful recruitment blitz: 1. Identify Prospects Have a brainstorming session. The Circle of influence and community mapping tools are great to get things started! Create a warm lead list: who do you know? Create a general lead list by targeting civic organizations, chambers, medical facilities, churches, schools, etc. - leaders are found everywhere! Don’t forget your current Relay contacts. Your staff partner can provide lists of Relay participants, donors, and sponsors Compile a “Blitz HIT LIST” – by location: company name, address, phone & contact name whenever possible Assign “Blitz Hits” to committee members 2. Be prepared by creating a recruitment packet: What resources do you want to share? Brochure/Fact Sheet Committee meeting schedule Business cards (contact information) Job descriptions video 3. Set Appointments Determine when the group will blitz Will you be making phone calls, personal visits, or both? If the door is open, we are happy to do presentations to civic groups and businesses! 4. Know your prospect Familiarize yourself with that community’s demographics and the menu of ACS opportunities for that particular community Google company websites and print NCT flyers 5. Track your success Use field logs to track the contacts you make Take notes to include the best way to follow up, email or telephone, as well as anything you spoke about 6. Follow-up Staff and event chair will schedule a couple of days after the blitz to do the follow-up from the field logs that are used at the blitz and determine which contacts have an interest in joining the planning committee Do partnership agreement Review job description Offer training Leadership Development High Plains Division Summit-- 2009 Resources Additional resources to supply you with a variety of support materials, websites, speaking points and templates. When formulating a plan for your Relay For Life Leadership Blitz Week, please consider utilizing the following resources for additional ideas: www.cancer.org www.societylink.org www.relayforlife.org www.acscan.org/relay Circle of Influence Worksheet. doc Blitz Field Log 09-1.xls 26 Event Name: Date of Blitz Day: Volunteer Name: RFL Prospect/Location 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 SAMPLE: Starbucks Relay For Life of Contact Name & Title Jim Myers, Manager Phone Number/Email [email protected] Best way/time to contact AM - either Area of interest Food & Bev. Committee Information left behind Notes Follow-Up Plan brochure & business card Mom is a survivor.Jim has been looking for a way to volunteer. I will email this week Leadership Development CircleHigh of Plains Influence – Who do you know? Division Summit-2009 ACS volunteers from other events/programs Education – local schools, PTOs, teachers, students, etc Local businesses – banks/restaurants/hair salons/realtors, etc. You! Family/Friends/ Social Groups Professional/ Job-related 28 Religion/Places of Faith Recreational Interests/Civic orgs/ Chambers, etc Health – doctors/dentist/ health clubs, etc.