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COMMUNITY BROADBAND Using the latest 4G Wireless technology with a Fibre link to the Internet, Crabtree Community Broadband can supply and manage your Home or Business Internet connection. We have 2 packages that are designed to give you our customers the ideal online experience. The first is Broadband Only service; the second is Broadband and a Voice Over Internet Phone service. Broadband Only (CCB BBO) Packages Broadband Only Packages No Install Cost (all prices include VAT) - (24 Month contracts only) Package CCB BBO NI Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £40 Broadband Only Packages £49 Install Cost (all prices include VAT) - (24 Month contracts only) Package CCB BBO SI Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £37.50 Broadband Only Packages £199 Install Cost (all prices include VAT) – 12 Month contract Package CCB BBO FI Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £30 NOTES – Broadband Only Connections All Broadband Only Connections come with a standard assigned private IP Address. The connections are on a contended / shared bandwidth basis. The installation will encompass an Outdoor Unit attached to the gable end of the property and a Network cable run to a location in the house. A small box is installed in the property and a power socket is needed and a network termination box is installed and tested. The install will contain a preconfigured wireless router on an unmanaged basis. These units can be replaced with your own equipment should you wish. COMMUNITY BROADBAND Broadband and Voice Over Internet (CCB BBV) Packages Broadband and Voice Packages No Install Cost (all prices include VAT) - (24 Month contracts only) Package Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £55 CCB BBV NI Broadband and Voice Packages £99 Install Cost (all prices include VAT) - (24 Month contracts only) Package Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £50 CCB BBV SI Broadband and Voice Packages £299 Install Cost (all prices include VAT) – 12 Month contract Package Download Speed Upload Speed Monthly Price Up to 10Mbps Up to 10 Mbps £40 CCB BBV FI NOTES – Broadband and Voice Connections All Broadband Only Connections come with a standard assigned private IP Address. The connections are on a contended / shared bandwidth basis. The installation will encompass an Outdoor Unit attached to the gable end of the property and a Network cable run to a location in the house. A small box is installed in the property and a power socket is needed and a network termination box is installed and tested. The install will contain a preconfigured wireless router on an unmanaged basis. These units can be replaced with your own equipment should you wish. A single Voice over Internet DECT phone is also supplied . Call charges are payable on this service and the call rates are available on request but are normally 20% + cheaper than standard BT Rates. DEDICATED Business Services: For Business Users who require a dedicated internet connection with a full Voice Over IP System (e.g. More than 1 phone) then please contact our technical team as these systems are available but are delivered using different equipment. The technical teams details are 0114 292 3504 or [email protected] IT Support Services: Crabtree Community Broadband (CCB) do not offer IT support services but we are happy to recommend local companies that are able to help. CCB are looking after the Internet connectivity side only (i.e. can you connect to the internet). COMMUNITY BROADBAND Please note that from the date of signature of this order form we offer a 21 day no quibble cancellation policy / cooling off period. This must be put in writing to [email protected] before the end of the period. ORDER FORM: All services are backed by a comprehensive service level agreement which will be sent with a contract once the service has been installed. I confirm to payment of the selected services as detailed above Service required (enter name of Package): ………………………………………………………………………………………… Extra Services Required: ……………………………………………………………………………………………………………………. If Voice – do you require an existing number to be transferred: YES / NO. Name (and Title): …………………………………………………………………………………………..Date: ………………………… Company Name (If applicable): …………………………………………………………………………………………………….……. Address: ………………..………………………………………………………………………………………………………………..…………. …..………………………………………………………………………………………………………………………………………………………. Telephone Number: ……………………………………………. Email address: ….………………………………………………… Signature: ……………..……………………………………………………………………………………………………………………………. Please confirm the date you would like you service(s) to start: …..…………………………………………………….. Please return your completed signed order forms to Allan Rooms – [email protected] or hand it at the Crabtree Hall Estate Office. If you require any combination of Broadband capacity or contention ratios that are not listed please phone 0114 292 3504 or 01609 749100 to discuss. All orders are subject to survey. – Once order forms are received, a survey will be undertaken to ensure the service level can be guaranteed. All services are backed by a comprehensive service level agreement which will be sent with a contract once this order form has been received. – There will be a maximum of a two week lead in period for orders to be installed. For internal Use CCB Ref number…………………………… CPE required…………………………….