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www.pwc.com Medtech Innovation Lifecycle Management Framework - Preapre for an Innovation Makeover Discussion in Mexico City April 2014 Medtech needs to innovate differently 2 The market is demanding a different approach to innovation 1 R&D-focused innovation no longer generating as much growth and profitability 2 3 Increasing competition from emerging markets and new entrants 4 Regulatory reform demanding value not volume 5 6 PwC VC funding and deal value/activity still below pre-Great Recession levels Global emphasis on increased access, lower costs & better outcomes Social, Mobile, Analytics and Cloud (SMAC) disruptive technologies 3 1 Significant slow down in revenue growth and slight improvement in operating performance Revenue growth rates decreased at an annual rate of 12% from ’05-’12 Operating profits increased slightly at an annual rate of 2% from ’05-’12 Improvements in operating efficiency insufficient to compensate for decline in innovation led growth PwC Source: PwC’s “Operating performance in the Medtech industry: Trends and imperatives” report.. 4 2 Declining medtech funding and deal activity Between 2007 and 2012… Venture Capital Deal Value Deal Activity • Investment in venture capital funds decreased by $1.2B • The number of deals completed annually declined by 20% • Annual deal volume declined by more than two-thirds from 173 to 57 deals • Deal value declined by over 40% from $51B to $29B PwC Source: PwC/National Venture Capital Association MoneyTreeTM Report 5 3 Competition is growing from emerging markets Emerging markets are catching up to the US in medical device patents… …and in medical device output CAGR CAGR Brazil : 8% India: -7% China : 23% Brazil : 13% India: 13% China : 23% 20% 21% Largely driven by China, emerging countries are expanding rapidly in both intellectual property and manufacturing domains PwC Source: Epsicom: China Medical Device Intelligence Report Q4 2013, India Medical Device Intelligence Report Q4 2013, Brazil Medical Device Intelligence Report Q4 2013; WIPO Statistics Database (accessed 09/2013). 6 3 Competition is also growing from new entrants 76% of the Fortune 50 are now in the health industry or have a health division AMI uses natural language processing technology to review EHRs & assign codes. Reduces human coders required. Retail Entertainment & Media Financial Services Health Marketplace Telecomm Hospitality Transportation PwC Examples of ways companies are entering the healthcare market This architecture firm designs spaces to decrease wait times and take advantage of underutilized areas. Saves clinicians’ time & reduces costs. Walgreens is now offering services to diagnose and manage chronic conditions positioning themselves as the entry point for patients. Cisco is using its telepresence technology to enable patients to receive consultations with a physician over a video link 7 3 Competition is also growing from new entrants 76% of the Fortune 50 are now in the health industry or have a health division In Q1 2013, Telefonica Digital, part of carrier giant Telefonica, acquired Axismed, a chronic care management provider based in Brazil to enter m-health market Retail Entertainment & Media Financial Services Health Marketplace Telecomm Hospitality Transportation PwC Examples of ways companies are entering the healthcare market In Q3, 2012, South Korea’s largest mobile telecom carrier bought a 49% stake in China’s X’ian Tianlong Science and Technology Co, a producer of medical diagnosis equipment In Q2 2012, UPS acquired Hungarian Healthcare Logistics company CEMELOG to strengthen healthcare reach and expertise in Europe In Q2 2013, China -founded medtech company Mindray announced it will acquire ZONARE Medical Systems, an U/S leader based in California 8 4 Globally, there is also pressure to provide value over volume Decreased health spending Public spending on healthcare has slowed dramatically since the financial crisis + Increasing demand for value over volume! Increased incidence of chronic diseases Chronic diseases i.e. obesity combined with longer life spans are increasing the burden of care PwC Source: OECD 2013 & OECD 2011 9 5 Examples of medtech companies orienting towards global dynamics PwC 10 6 SMAC is transforming all industries, forcing the creation of new digital innovation operating models Examples of ways companies are entering the healthcare market European telco Orange ‘s healthcare division is planning to utilize ICTs to enhance healthcare delivery in Africa In Q3 2013, Samsung launched a health app for its Galaxy S4 to help users balance calorie intake with hours of exercise through use of an avatar that grows fatter or thinner with the user In Q2, 2013, WellDoc, which sells a type 2 diabetes management program on a mobile device, launched BlueStar, a FDA approved prescription version of its Diabetes Manager Program. This is the first disease therapy to be prescribed through an app. PwC 11 Innovating the way we innovate 12 The scope of innovation is forcing medtech companies to innovate the way we innovate Type Context Value PwC Products Solutions Point Continuum Volume Performance 13 CEOs are focused on innovation like never before, seeing it as the primary path to growth In a survey of 246 global CEOS… 64% say innovation and operational effectiveness are equally important to the success of their company PwC Source: PwC’s “Unleashing the power of innovation” report, 2013. 14 But innovation requires a very different approach than operational effectiveness Operational Effectiveness Innovation Short-term focused Long-term focused Organized Chaotic Stability Change Efficient Wasteful Produces incremental change Produces radical invention Lean Six Sigma Innovating Operating Model PwC 15 Innovation has to occur across the entire innovation lifecycle and organization In the past innovation was focused in R&D but focus is now needed across… …the entire innovation cycle R&D …and entire organization. PwC PwC’s Breakthrough Innovation Framework To link innovation life cycle to the entire organization & its operations… Strategy • New Value Creation? • Market Expansion? • Diversification? • M&A? Type of innovation Operating model ….it is critical to align strategy, type of innovation & operating model. PwC 17 Successful innovative operating models rely on alignment across 12 key dimensions 1. Business Objectives and Rationale 2. Innovation Strategy Combined, these building blocks provide an integrated framework for structuring the… What: Innovation Strategy, Portfolio, Funding Who: Organization, Team Resources, Ecosystem and Partnership Operating Model Dimensions 3. Portfolio 8. Governance 4. Funding 9. Process 5. Organization 10. Culture 6. Team/Resources 11. Metrics & Motivators 7. Ecosystem 12. Leadership PwC How: Process, Culture, Metrics & Motivators Why: Business Objectives & Rationale …of Breakthrough Innovation (with Governance guiding all these dimensions) 18 Finding from the largest innovation survey. Ever. 19 Heart of the matter The medtech industry was on the forefront of innovation for decades, but now return on innovation investment is declining. The mere definition of innovation needs redefining in a new health ecosystem that rewards value. Medtech companies must get ready to compete in this new environment or risk being displaced by new entrants to the industry . Percentage of executives surveyed by PwC’s Health Research Institute (HRI) who view innovation as a competitive necessity. PwC 20 20 Key findings – 1 The value of devices is no longer only in the product itself. • Today the value is in medtech companies’ ability to provide information and services to customers to solve larger problems such as improving outcomes, operating room efficiency, reducing length of hospital stays, and avoiding unnecessary readmissions. Informat ion Improved outcomes, OR efficiency, reduces LOS and readmissions Services PwC 21 21 Key findings – 2 New integrated services and business models that address clinician and consumer needs are becoming as or more important than product innovation. PwC • Focus on product innovation remains king. • Medtech executives were almost 2X likely than other industry executives to say that product innovation was top priority in the coming year (46% compared to 28%). 22 22 Key findings – 3 Medtech executives expect a higher level of innovation over the next three years, but they lack formal innovation processes and structures to help them achieve their goals. • PwC More balanced focus on incremental, breakthrough and radical innovation over the next three years. 23 23 Key findings – 4 Few medtech companies are aggressively using social, mobile, analytic, and cloud (SMAC) technologies. • 50% of medtech companies appear to be using SMAC to at least some degree in order for patient engagement, health management and remote monitoring. • Few companies (11%) are using SMAC aggressively to create new business models. PwC 24 24 Key findings – 5 Medtech companies are looking to open innovation as a key approach to drive future growth. • Finding the right external partners to collaborate with is difficult. • Medtech companies co-create with customers or external partners on less than onethird of their innovative products and services. PwC 25 25 Key findings – 6 New entrants are staking their claim in medtech. • 17 Fortune 50 companies have entered the medtech space in a variety of ways. • These new entrants are driving innovation at the pace of technology, not healthcare, change. • Medtech companies must get ready to compete with or partner with them or risk being displaced. PwC 26 26 Collaboration with patients Opportunities exist for medtech companies to bridge the gap of time and distance between patients and clinicians. • Innovating and changing those interactions and monitoring more closely and in real-time what is happening to patients in their daily lives can create a different business model, a new and distinct source of revenue for medtech companies. • Medtech companies must integrate into the broader patient experience and the healthcare industry itself. PwC 27 27 Recommendations Be ambidextrous. • Innovation is all about the concept of fast frequent frugal failure through rapidly iterating MVPs. Companies that create an environment conducive to this notion will develop high value solutions over time through a Lean Startup approach. Collaborate to get closer to the patient. • Opportunities exist for medtech companies to bridge the gap of time and distance between patients and clinicians. • Medtech companies must integrate into the broader patient experience and the healthcare industry itself. They must develop a consumer orientation. Measure innovation in new ways. • PwC Companies should create new methods for accounting and tracking the mechanics for fostering innovation at an operational level. An innovation scorecard approach should look at innovation inputs, outputs, activities, and impact. 28 28 Business Model Innovation to create a competitive advantage 29 5 Business Model Innovation – Owning the Disease Case Study 4 Business Model Innovation Diagnosis Treatment Merck’s Insertable Cardiac Monitor helps doctors identify whether unexplained fainting is related to an irregular heartbeat or other cardiac related problems. PwC Merck’s cardiac resynchronization therapy devices help the heart beat in a more coordinated fashion Engagement Support Cardiocom‘s telescale and other telemonitoring devices will help it provides instant feedback to patients and can reduce readmissions Medtronic’s CareLink Network helps doctors check a patient’s condition and device status remotely when the patient is traveling Data CardioSight Reader can be used to obtain important details on a patient; a Heart Failure Management Report or Cardica Compass Trends Report is quickly sent to the doctor. Analysis Data allows doctors to see how well device and medications are working together and how heart function may change over time Medtronic’s acquisition of Cardiocom helps it offer more comprehensive heart failure treatment value to hospitals under cost-cutting pressure 30 Questions 31 Follow-on Questions • Do you have a defined innovation strategy? • How are you implementing against your innovation strategy? • How do you see your competitive landscape evolving? • How are you bringing social, mobile, analytics, and cloud (SMAC) technologies into your innovation strategy? • How effective are you at business model innovation? PwC 32 32