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APNOMS’99 Keynote Speech Approaches to User-Friendly Communication Systems September 3, 1999 Yukou Mochida FUJITSU LABORATORIES LTD. [email protected] FUJITSU LABORATORIES LTD. 1 Rapid Increase in Communication Traffic in Japan Traffic (Peta Bytes) 700 600 500 Data Voice Moore’s Law 400 300 200 100 0 1997 1998 1999 2000 2001 2002 2003 Year (March) (Source : Merrill Lynch / Nikkei Comm.) FUJITSU LABORATORIES LTD. 2 Rapid Increase of International Traffic - Development of Submarine Systems 1T Total transmission capacity (b/s) Japan-US (10G x 16W x 4F) WDM Opt. Amp. 100G China-US (2.5G x 8W x 3F) WDM Opt. Amp. SEA-ME-WE3 (2.5G x 8W x 2F) WDM 10G Moore’s Law TPC-5 (5G x 2F) Opt. Amp. TPC-4 (560M x 2F) 1.55 µm Reg. 1G 100M TPC-3 (280M x 2F) 1.3 µm Reg. 1990 1995 FUJITSU LABORATORIES LTD. 2000 Year 3 Transmission Capacity (bit/sec) Development of Large-Capacity Optical Transmission Systems 10T Photonic Network 1T ・ Optical Amplification ・ WDM 10G×32λ 100G 10G×4λ 2.5G×16λ TDM 10G 10G 1G 100M 80 1.6G 2.4G Moore’s Law 130,000 channels 810M 400M 85 90 95 Telephone, N-ISDN FUJITSU LABORATORIES LTD. 00 05 Year High-Speed Internet Optical Access Network 4 ATM-PON System for High Speed Access ATM: Asynchronous Transfer Mode >service(CATV, VOD, POTS etc) multiplexing PON: Passive Optical Network >high speed, low cost subscriber loop Fiber To The Home Internet 1.3μm Burst-mode bit rate 155 Mb/s Central Office ONU Computer Center OLT Optical fiber Video Core network Library Fiber To The Building 1.55μm Continuous mode bit rate 155 / 622 Mb/s CATV ・ Cost effective solution for FTTH/Cab/C/B ・ Key technology : Burst mode optical transmission FTTH/Cab/C/B: Fiber To The Home/Cabinet/Curb/Building Fiber To The Cabinet/Curb FUJITSU LABORATORIES LTD. 5 Issues for Information Explosion in the Communication Network •ABUNDANT resources: •Bandwidth (Bandwidth blowout by photonics and next generation mobile) •CPU Power (Silicon progress, Moore’s law) •SCARCE resource: •User’s Time (Difficulty of finding right information) (George Gilder) Key for the user-friendly communication FUJITSU LABORATORIES LTD. 6 “User’s Time” Conscious Approaches 1. Service management 2. Agent technologies 3. Tele-presence / Tele-cooperation 4. User-friendly Interface FUJITSU LABORATORIES LTD. 7 End-to-end Quality of Service Management • Provide user pertinent information with required quality and ease of access • Policy-based control and guarantee of quality offered by heterogeneous application, system and network User Requirements User’s QoS policy - Capacity - Accuracy - Time Delay - Security - Reliability - Ease of access - Quality - Time - Cost User QoS-enabled Application Application/ Network QoS Telecooperation Electronic commerce QoS-enabled services Agent Web Provider QoS-enabled Application QoS Control QoS Monitor QoS Policy Mgmt QoS-enabled Networks/Systems FUJITSU LABORATORIES LTD. 8 Policy-Based Enterprise Management • Automated systems management • Enable end-to-end QoS control • Integrated policy information PSM (Policy-based Systems Management) Application management Cooperate System management PBN Cooperate Integrated management policy Status (Policy-Based Networking) Network management Control Enterprise System (application, server, client, router) QoS:Quality of Service FUJITSU LABORATORIES LTD. 9 Policy-Based Interworking with Enterprise Networks • Integrated management of IP/ATM/Photonic/Mobile networks – End-to-end QoS guarantee – User programmability for dynamic change of network behavior Policy Management Server Policy Server Enterprise Manager Management Policy SMS: Service Management System NMS: Network Management System WDM: Wave Division Multiplex NMS Perform. Network Mng. Config. Mng. Policy Server Enterprise Network SMS Billing Service Mng. System Policy Server Directory Server Customer Care Mng. System IP/ATM Optical Access Photonic Public Network FUJITSU LABORATORIES LTD. Mobile 10 What Agent Technology can Provide • Easy access to services by hiding differences of – Access network systems – Server/database systems • Adaptive selection of services – Geometry dependent information filtering – Selection of available communication method • User customized services FUJITSU LABORATORIES LTD. 11 Network Plug & Play User can access personalized service seamlessly. Personal agent hides the difference of access network Internet Agent Agent Wireless network Home network Office network (PDC,PHS) (1394, BlueTooth) (LAN) Plug&Play Agent Car Agent Agent Agent Mobile Outdoor Home FUJITSU LABORATORIES LTD. Office 12 Personal Agent Architecture Flexible communication support for mobile users Personal Agent Personal Agent Area agent Network Agent IP network Telephone network Wireless network FUJITSU LABORATORIES LTD. 13 Prototype System Component Repository Personal Agent (private view) Personal Agent (public view) Area Agent FUJITSU LABORATORIES LTD. 14 User Interface for Mobile Users FUJITSU LABORATORIES LTD. 15 Virtually Integrated Database Direct access to databases • Users must know where databases are, and how to access them. • Users must access to each database by themselves. User Database Brokerage by a facilitator • Users must know only a facilitator. • The facilitator accesses databases on the user’s behalf in parallel. Distributed facilitator Virtually Integrated Database FUJITSU LABORATORIES LTD. 16 FIND-Future - Application of Agent • Searching various databases in Fujitsu intranet • Retrieving appropriate information efficiently using an experienced search agent • Now in service and used by systems engineers at Fujitsu Agent Rescue FIND2 IKB FUJITSU LABORATORIES LTD. Solution BANK 17 Overview of Find-Future User Interface User-level Authentication User Agent Query Reply Authentication Server Facilitator Role Assignment Advertise Advertise Query/ Reply Database Agent Query/ Reply Database Agent Search Command Database Agent Search Command Search Command Index Server Terass Search Server WWW Server Center Server FIND2 IKB FUJITSU LABORATORIES LTD. 18 Status of Find-Future • Users make queries with keywords • More than 40 servers distributed across Fujitsu have joined. – 40,000 system engineers are using. – Database agent software is distributed throughout field SE divisions for their servers to join. • 80% of the queries are answered within 2 seconds. FUJITSU LABORATORIES LTD. 19 CHOCOA (CHat Oriented COmmunication Augment) • Shared Space : Informal and Simple Conversation in the Large Room – Chat System for R&D, Business and Pleasure – Informal, Simple and Easy to Use Communication System What is the manager scheduled to ? He is scheduled to attend the meeting for one o’clock. Now Searching! Monitoring Internet bot I will report to him before the meeting. navi IRC WWW FUJITSU LABORATORIES LTD. 20 Approach of CHOCOA Product initiated by necessity Advantage of large room – Always possible to see each other (Awareness) – Always possible to talk to each other – Multi-person discussion is possible Virtual large room (for researchers and engineers) – Real-time and quasi real-time communication system – Media : Multi-user and multi-party text chat system + Voice for compensation of text’s drawbacks Technical background Telephone system: Circuit-switched --- Always-ON is expensive Internet system: Packet-switched --- Always-ON is possible FUJITSU LABORATORIES LTD. 21 User Interface of CHOCOA Instant Message Buddy List (sent among users) (showing status of users) Drag & Drop files Text messages from a keyboard Kick Internet Telephony FUJITSU LABORATORIES LTD. Kick WEB browser 22 Status of CHOCOA Freeware (Japanese and English version) * since October 1996 • Users (in Japan) : About 100,000 (Share >50%) • Corporate and university users: 34% • Individual users: 66% • Users in Fujitsu: 3000 Example in Labs: Kawasaki - Akashi Fukuoka - San Jose Collaboration *http://www.fujitsu.co.jp/hypertext/free/chocoa/en/index.html FUJITSU LABORATORIES LTD. 23 Unintended Interaction with Neighbors Mr. B’s Virtual Office Mr. A’s Virtual Office FUJITSU LABORATORIES LTD. 24 Zoom Interface for Web Access • Continuous Access by Coarse Pointing FUJITSU LABORATORIES LTD. 25