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Chapter 4 Telecommunications and the Internet Information Systems Today Leonard Jessup & Joseph Valacich © 2003 Prentice Hall, Inc. 4-1 © 2003 Prentice Hall, Inc. 4-2 Chapter 4 Objectives Understand the role of telecommunications in organizations Understand the evolution of computer networks Understand the Internet and how it works Understand basic Internet services Understand the use of the World Wide Web © 2003 Prentice Hall, Inc. 4-3 The Role of Telecommunications and Networks in Organizations Definitions Telecommunications – the transmission of all forms of information, including digital data, voice, fax, sound, and video, from one location to another over some type of network Network – a group of computers and associated peripheral devices connected by a communication channel capable of sharing information and other resources (e.g., like a printer) between users Bandwidth – the carrying capacity of telecommunications networks © 2003 Prentice Hall, Inc. 4-4 The Role of Telecommunications and Networks in Organizations Interpersonal Communication Applications E-mail Internet Relay Chat (IRC) = instant messaging Facsimile (fax) Voice mail Videoconferencing © 2003 Prentice Hall, Inc. 4-5 The Role of Telecommunications and Networks in Organizations Common Business Applications E-Commerce Electronic Data Interchange (EDI) Telecommuting Electronic Fund Transfer (EFT) Distance Learning Telemedicine © 2003 Prentice Hall, Inc. 4-6 Evolution of Computer Networking Sharing Information Senders and receivers Transmission media Rules or protocols © 2003 Prentice Hall, Inc. 4-7 Evolution of Computer Networking Computer Networks Centralized Computing Digitizing Modem Terminals Distributed Computing Collaborative Computing © 2003 Prentice Hall, Inc. 4-8 Evolution of Computer Networking Types of Networks Private Branch Exchange (PBX) Local Area Network (LAN) Wide Area Network (WAN) Global Networks Enterprise Networks Value-Added Networks (VANs) Metropolitan Area Networks (MANs) Personal Area Networks (PANs) © 2003 Prentice Hall, Inc. 4-9 The Internet How did the Internet Get Started? ARPANET U.S. Defense Advanced Research Projects Agency (ARPA) NSFNET National Science Foundation © 2003 Prentice Hall, Inc. 4-10 The Internet Internet Technologies Packet-Switching Technology TCP/IP Transmission Control Protocol/Internet Protocol IP Datagram Connecting Independent Networks Routers Backbone Network © 2003 Prentice Hall, Inc. 4-11 The Internet Web Domain Names and Addresses Uniform Resource Locator (URL) Common domain extensions .edu .org .mil .com .net .ca .th .no (country codes) IP Addresses © 2003 Prentice Hall, Inc. 4-12 The Internet Who Manages the Internet? The Internet Registry – acts as a central repository for Internet-related information and which provides central allocation of network system identifiers Domain Name System (DNS) – a system used to associate Internet host names with their Internet IP addresses © 2003 Prentice Hall, Inc. 4-13 The Internet Who Manages the Internet? Internet Corporation for Assigned Names and Numbers (ICANN) – a non- profit corporation manages IP addresses, domain names, and root server system management InterNIC Registration Service – assigns Internet addresses © 2003 Prentice Hall, Inc. 4-14 The Internet How Do You connect to the Internet? Internet Service Providers (ISPs) Network Access Points (NAPs) Internet backbone © 2003 Prentice Hall, Inc. 4-15 The Internet How Fast Is Your Connection? Plain Old Telephone Service (POTS) Integrated Services Digital Network (ISDN) Digital Subsciber Line (DSL) Cable Modems Satellite Connections T1 Lines Asynchronous Transfer Mode (ATM) © 2003 Prentice Hall, Inc. 4-16 The Internet Security in the Internet Age Encryption Firewalls Authentication © 2003 Prentice Hall, Inc. 4-17 The Internet State of the Internet What are people doing on the Internet? E-mail What next for the Internet? Internet2 Abilene network backbone © 2003 Prentice Hall, Inc. 4-18 © 2003 Prentice Hall, Inc. 4-19 The Internet Internet Tools E-mail Telnet File transfer Listserv Usenet Archie WAIS Gopher Voice over IP © 2003 Prentice Hall, Inc. 4-20 World Wide Web Web browser Hypertext Hyperlinks Hypertext Markup Language (HTML) Web servers Hypertext Transfer Protocol (HTTP) Uniform Resource Locator (URL) © 2003 Prentice Hall, Inc. 4-21 World Wide Web World Wide Web Architecture World Wide Web Applications Electronic brochure Online ordering Electronic marketplaces Online customer service © 2003 Prentice Hall, Inc. 4-22