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Voice Over IP Section 1: VoIP Basics Section 2: VoIP at ECU Christopher P. Furner April 2002 DSCI 4123, 002 Furner Section 1 ~ VoIP Basics Analog Digital Voice Transfers through Routers, LAN Switches etc, using their Protocols Furner Definitions [1] Internet Protocol (IP) Private Branch Exchange (PBX) Gateway Public Switched Telephone Network Public Switched Data Network Coder/Decoder (Codec) Furner From Voice to Data Analog Voice CODEC: Analog to Digital Compress Create Voice Datagram Add Header (RTP, UDP, IP, etc) Digital Network Furner From Data to Voice Digital Network Process Header Re-sequence and Buffer Delay Decompress CODEC: Digital to Analog Analog Voice Furner Origin of Standards [4] Internet Engineering Task Force [6] International Telecommunication Union Furner Protocols [2] H.323 components H323 : Standard for multimedia communication over IP H.323 Functions: System and components H.323 Call model descriptions H.323 System control Call Seup H.225 (Q.931) Channel negotiation H.245 Audio coding, compression G.711, G.7222, G.723 G.723.1, G.729 Video coding, compression H.261, H.263 Data T.120 Furner How VoIP Works [2] VoIP Typical Configuration Public Switch (LEC) Public Switch (LEC) Com puter Local loop Com puter Local loop Telephone Telphone TI Line TI Line H.323 ISP Gateways Routers H.323 Internet Furner ISP Gateways Routers Voice Over IP Phone [3] Costs $361 Built In Browser Has MAC Address Furner Advantages of VoIP More Efficient Use of Network [2] Integration Capabilities [3] Improved Voice Quality [3] Wireless Capabilities [3] Less Workload on Call Manager [3] Furner Traffic Related Network Characteristics Voice Data No Loss No retransmission Direct Pass Through Packet Loss Retransmission Uses protocols Furner Section 2 –VoIP At ECU Furner Section 2: VoIP At ECU March 2001, ECU’s first successful calls were placed across the Internet Link to North Carolina State University. Voice quality was excellent and no problems were experienced. Currently all VoIP phones are routing PSTN calls via the gateway. Furner ECU as VoIP Leader Mr. Jackson at Conference in November Reported Great Success Furner Other NC Schools Interested in VoIP UNC Chapel Hill North Carolina State University UNC Wilmington Furner ECU’s Distinction Only University to use VoIP 100% independent from regular Phone System – VoIP will work if our phone system goes down Furner VoIP Workshop & TOS Priority Model [3] 6: Network Control 5: Voice (Highest Priority) 4: Video (Telecast, Videoconferencing) 3: Not Used 2, 1, 0: Normal Data Traffic Differs from Standard QOS architecture [5], Page. 116 Furner Dual Environment [3] ECU Currently uses both the old switch and VoIP for voice. $12,000,000.00 35 Switch (DMS) Phones Across Campus – Running Very Well Furner Funding Issues Funding Cutting Edge Technology Difficult in a Large Organization Recent No Budget Cuts Funding for Next Semester Furner Context Diagram [3] Furner Deployment Diagram [3] Furner Intelligence With Conventional Phones, more then 95% resides within the Call Manager With VoIP, Call Manager only connects call, then gets out of way. In VoIP, 30% of Intelligence resides within the Hosts (phones) Furner Phones, A Closer Look [3] Cost $361 – Own Mac Address – Soft Keys – 6 Lines – Do Not require Line Card – Built In Browser A Comparable standard Business Phone costs around $500 – Requires a $200 Line Card Furner Exciting Features [3] Integration with Existing Databases – Exchange Directory – Calendars Integration with E-mail – .wav Messages Furner Exciting Features [3] Speech Recognition Potential – Dictation – Text E-mail Messages Compatible with Wireless – SpectraLink offers VoIP using Cellular Technology – Access Points Allow VoIP – However a Carrier needs to pick up the signal when user leaves AP’s Range Furner VoIP’s Future at ECU [3] Will Continue to Use a Dual Enviroment until full switchover is cost effective Expect Cotanch building to be all VoIP by end of May Expect to be 165 Phones Strong by August New Science and Technology Building will be 100% VoIP, and be 100% Compatible with Wireless and Gigabit t-100 Blades Furner VoIP’s Future at ECU [3] Introduction into Residence Halls – 1 Phone per room with 2 lines and 2 distinct Rings – Wireless Need to find a Carrier Furner Works Cited [1] Shafer, Kevin. Novell’s Dictionary of Networking. 2002. P242 [2] How IP Telephony Works Online [3] Interview with Martin Jackson – 04/11/02 [4] What is Internet Telephony Online Furner Works Cited [5] Muller, Nathan J. Desktop Encyclopedia of the Internet. 2002. 6: Internet Engineering Task Force: Overview. Online Furner Thank YOU Questions? Furner