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Center for e-Governance, Govt of Karnataka, e-Governance Department Project Supported By: Dept of Information Technology, MCIT Project Consultants Software Technology Parks of India Network Operator United Telecoms Ltd Bandwidth Service Provider KSWAN • Part of National E Governance Plan • Supported by DIT, Govt of India • Public – Private Partnership – Government of Karnataka – United Telecom Ltd • Network Set up, Operation and Maintenance – 5 yr – BSNL • Connectivity – KPMG • Third Party Auditor Objectives of KSWAN • Creation of the “State Information Highway” • Provide “Data”, “Voice” and ‘Video” services across the State • High performance network – (Availability and Scalability) • To improve access to computing facilities KSWAN Architecture MPLS Loop 2 Mbps 6+4 MbpS Infrastructure Facilities under KSWAN • Centralised Common Facilities State District and Taluka Levels • Departmental Remote Offices State District Taluka and below State HQ - Facilities • State Control Room Network Operational Centre (NOC) – HEART of KSWAN Vikasa Soudha, Bangalore • Aggregation Nodes: 14 Office Complexes (Connectivity 2 mbps LL) MS Building V Tower High court PWD Complex CPI Office Central jail Cauvery Bhavan Khanija bhavan BDA (Inagar) & Koramangala Court complex Vokkaligara bhavan PWD (AR Circle) Facilities at District Level • Located in the DC Offices District Control Room • HUB of Network IT Server Room • Secure, Controlled Environment for Servers Government Business Centres • IT Infrastructure – Computers, Printer, Scanner and connectivity provided for the use of Government Officials Video Conferencing Studio District Control Room- Haveri District Govt. Business Centre 175 numbers IT Server Room 175 nos Key Services & Features of KSWAN • • • • Data Services to the department users Video Services Voice Services Computing facilities at all Dist and Taluka locations • Infrastructure Management Services Managed Security Services Help Desk Services DATA SERVICES Vikasa Soudha Major Applications will be Rolled Out Treasury High Court Nirmala Nagara State Data Center Bhoomi Nemmadi Kaveri Mysore Vahan & Sarathi HRMS Nanjangud Bijapur Indi e-Procurement Akshaya Civil Judge Office RTO Office VOICE SERVICES Vikasa Soudha IP Phone will be provided to: Directorate of Chief Secretary & All Principal Secretaries Treasuries IGR Office All Secretaries Head of the Department Each Connected Remote Offices Bijapur Mysore Up to 10000 IP Phones Nanjangud Treasury Office Indi Sub Registrar Office High Court VIDEO SERVICES- Multiparty Raj Bhavan CM Residence Vidhana Soudha Shimoga Raichur Bijapur Mangalore Mysore Bidar Dharwad Peer to Peer Video Conference KSWAN Cloud DC Shimoga DC Bijapur Video Services- Administration of Judiciary High Court Central Prison KSWAN Cloud Bidar Court Prison Mobile Video Services Satellite Hub North Karnataka Vidhana Soudha Anywhere to Anywhere South Karnataka MPLS Network Features Path to Reach Shimoga Karwar Shimoga Path to Reach Shimoga Bangalore Chitradurga Path to Reach Shimoga Security Features • Logical isolation of the Departments • End to End encryption of Data • Virtual LANs for mutual exclusion of departments data • Firewall to prevent attacks from globe • Device and User Authentication 24 x 7 Managed Services Help Desk . On 24/7 Basis Network Management Round the clock monitoring from 176 POP Locations across the State Network Management Center Connectivity at Glance • No. of Departments – State – District – Taluka : 66 : 20 : 9 • No. of office connected – State Level – District Level – Taluk Level : 136 : 1045 : 1136 Major Departments Connected – Revenue: • 176 Taluk Offices, 203 Bhoomi Offices – Treasury: • 216 Treasuries – Directorate of Municipal Administration: • 213 Urban Local Bodies – Stamps and Registration: • 270 Registration Offices – Transport: • 52 RTO & 15 Check Posts Major Departments Connected – Public Works: • 245 upto Assistant Executive Engineers – Food & Civil Supplies: • Upto Taluk Offices, 185 Offices – Health & Family Welfare: • Upto District Level, 27 Offices – Department of Information: • 27 District Information Offices – Home Department: • 29 Prisons including Central Prison , Bangalore and District Prisons Major Departments Connected – Judiciary: • High Court, District Courts and Subordinate Courts, a total of 159 Courts – Agriculture: • Upto District Level 32 Offices – Public Instructions: • 30 DDPI Offices – KPTCL & ESCOM: • Upto District Level, 17 Offices – Economics and Statistics: • Upto District Level, 27 Offices & Other Departments. USING KSWAN SERVICES - HOW? - DO’S AND DONOT’S Getting Ready to use KSWAN • Departments need to provide KSWAN User name and user-id to avail KSWAN services • Departments need to register GBC users • Username and Password should be given by the department for Dial-up connection What is expected from Departments • Nominate a technical representative for coordination with Help Desk for getting connected to KSWAN. • Provide UPS power to the equipment 3 KVA – 1 hr backup How to Book VC • Use mentioned Link: www.KTKSWAN.GOV.IN • View availability of slot before scheduling VC. • Send a mail to [email protected] • Will get a return mail in confirmation Do’s Provide UPS power to run the equipment. Keep the equipments (Router/Switch/LAN Extender) switched on 24x7. Ensure Security of the devices. Call Help Desk team for any technical guidance. Place request to Help Desk for relocating the equipment. Do NOT Switch off equipments. Operate equipments without UPS Power. Troubleshooting without proper guidance from Help Desk Team. Remove power plug or Data Cable. Move the equipment from installed locations. Help Desk - KSWAN How to Contact Help Desk Team 1. Toll Free No : 1800-425-2224 2. IP Telephone No: 111-111 111-112 111-113 111-114 111-115 3. Help Desk Manager No: 111-119 Any Problems or Questions • Contact – Project Director, KSWAN • [email protected]