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Tim Price and Marcos Biscaysaqu The Network • ThePacific.net network covers the top of the South Island using more than 50 sites • ThePacific.net’s customer base comprises of businesses, rural users and schools • 100% of the multi-point and 80% of the Point-to-point solutions are based on Mikrotik. • We use the free spectrum in 2.4Ghz and the 5Ghz band Wireless Links and Coverage Some of the Wireless Sites Services • • • • • • Broadband internet services VPN’s of different kinds Hotspots VLAN and Q-in-Q VLAN Services Dedicated Links and dedicated bandwidth ISP services, mail, hosting, etc.. Projects • Project PROBE: Was a NZ government initiative to provide high speed internet services to schools and communities in rural areas, ThePacific.net was the regional supplier chosen and we used the project to extend our wireless network to many communities around the region. • Wimax: After finishing project PROBE Thepacific.net obtained 2 frequency allocations in the 3.5Ghz spectrum to use as a multi-point solution • Hotspots: We have decided to deploy multiple hotspots in the region in preparation for WiMAX • FTTH: Our company signed the first contract to provide Data, Voice and TV over fiber in a new subdivision in the region • VOICE: Development and implementation of voice over IP services is planned in the next few months Technology Change New Technology Improvements Lower Costs New Features Problems of Diversification • New solutions will have to coexist with old ones • New Services can’t be implemented for old customers • Diversity of systems create management difficulties • Administration problems • Low scalability • Compatibility problems • NO INTEGRATION Reasons for centralization • • • • • • • • • Scalability Fast failure recovery with no data loss Simplification security and control Update and upgrade rollouts QoS monitoring and control Reduce cost of maintenance Easy management Easy implementation and integration of new services Billing Centralized Management Platform • Central Data Base • Central Web Interface (front End) • Background scripting system (Back End) Front End Change CPE Settings Administrator Activate Back End Scripts Update DB Back End Reload CPE Setup Database CPE Front End Different Views • Regular User’s View • Administrative View Customer Controllable Items Website Settings: • Contact and billing details • Website access password Settings • CPE ethernet settings • CPE DHCP settings • VPNs • Firewall • CPE DNS server settings • Port and protocol forwarding • CPE Shutdown and restart ISP Services • Domain / Email / Alias provisioning through limited cPanel integration • Application of content filtering services Additional Customer Information • Usage monitoring • Archived usage Additional Customer Information • Packets/s Graph • Traffic Graphs Per client Administrative Tools • Signal Graphs • Latency Graphs Provisioning • Customer Provisioning Provisioning Continued • Connection Provisioning Hardware Provisioning • CPE Provisioning • Ebox Provisioning Rate Management • IP Range Definition • IP Range Grouping • Rate Definition Sites Database • Customer signal, latency and traffic preview per Network Access Device. Back End Pre-setup Scripts Schedule Scripts Update Scripts Pre-Setup Scripts • Recognize the type of Hardware and software of the Equipment • Obtain MAC addresses, type of interfaces, etc… • Generate Keys, unique ID number, IP number and load the basic setting into the device • Update DB with the new device details, ID and IP number Schedule Scripts • • • • • • • Rollout Updates Monitoring system Logs and Usage (SNMP) Usage Control Check Customers Allowance limits Automatic change customers Allowance Reset counter Update Scripts • Executed by the front End • Generate the New Configuration Files from the Database • Upload the new configuration file to the device or execute alive reconfiguration • Reload setting • Reload Security, access control or access Keys if it is required by the new configuration. • Reboot or shutdown if it is required. Example of Provisioning and Installation process New CPEs Pre-flash script loads the Database with the new CPE ID, IP number, MAC etc.. And The CPE is Pre-flashed Pre-flash Script obtains Detail from the CPE, Loads basic configuration, assigns a Unique ID number Pre-Flashed CPEs Pre-flash script loads the Database with the new CPE ID, IP number, MAC etc.. And The CPE is Pre-flashed Pre-flash Script obtains Detail from the CPE, Loads basic configuration, assigns a Unique ID number Pre-Flashed CPEs Virtual AP Pre-flash VLAN Customer Preflash CPE Normal AP Front End Assign CPE to Customer Virtual AP Pre-flash VLAN Customer Preflash CPE Normal AP Back End Load Settings on the CPE And reload Virtual AP Pre-flash VLAN Customer Preflash CPE Normal AP Customers CPE Configuration loaded And CPE connected in the Customers Network Normal AP Customer CPE