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March 25 – 27th, 2014 І Orlando, FL The Truth about Networking OPEX Bryan Marklin ©©2014 2014Avaya AvayaInc. Inc.Avaya Avaya– –Confidential Confidential& &Proprietary Proprietary #AvayaATF Do Do not not duplicate, duplicate, publish publish oror distribute distribute further further without without the the express express written written permission permission of of Avaya. Avaya. #AvayaATF #AvayaATF March 25 – 27th, 2014 І Orlando, FL The Truth about IT OPEX How Avaya is changing the game ©©2014 2014Avaya AvayaInc. Inc.Avaya Avaya– –Confidential Confidential& &Proprietary Proprietary DoDo not not duplicate, duplicate, publish publish oror distribute distribute further further without without the the express express written written permission permission of of Avaya. Avaya. #AvayaATF #AvayaATF Experts Say: “IT budgeting is both art and science, combining financial management expertise and executive judgment” Gartner, 2012 © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 3 The Networking “Pie” Sally just took 12.5% of the pie to procure her network! Our experience and most experts agree- 10-20% of the “Pie” goes towards evaluating and implementing a network… © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 4 Where does the money go? >40% of OPEX budget goes towards labor © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 5 A significant amount goes to churn activities Configuration changes Scripting Change control & fallback Overtime Is this really the best use of your top talent? © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 6 The Simple Truth Networks are largely managed and operated as they were over ten or more years ago Brute force, CLI, scripts, spreadsheets and chasing spanning tree or OSPF gremlins is more often than not, the norm. …why? © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 7 Rome wasn’t built in a day… neither was the “network” The “Shaky” protocol stack Ethernet has been built upon “one floor at a time” Adding on when necessary Multiple functions to support: Loop prevention, L2 & L3 forwarding, management, virtualization & multicast Number of control planes Instability Stability Protocols run independently & are provisioned and managed separately. This can cause flapping and instability. 802.1 Good Intentions with Unintended Consequences © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 8 But the Nagging Question is…WHY? • Why are we still doing moves, adds & changes manually? • Why do we “live with” unstable networks causing application downtime? • Why do we build “overlay” network for critical applications? • Why, when OPEX =/> 80% budget, do we settle for complexity? • Why, when labor is the largest line-item expense, do we make it so labor-intensive to plan, configure & maintain a network? Where’s the ‘Executive Judgment’ side of IT budgeting? © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 9 Perhaps it’s Time For a Change… WHAT IF? You could reduce time to service to 1/10 of the effort Conduct adds moves and changes in minutes not weeks Significantly simplify change management & reduce overtime Deliver sub-second resiliency for all services (even multicast) Streamline the number of protocols in the network Completely eliminate Spanning Tree (or localize it) Deliver scalable and reliable multicast without PIM Eliminate core VLANs and turn up services at the edge only Easily separate traffic regulatory / security (PCI compliance) © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 10 Avaya Fabric Connect A new way to design, manage and operate networks Shortest Path Bridging: One of the only protocols co-developed by IEEE and IETF A Higher Level of IT Agility and Network Survivability Combines the Best of Ethernet with the Best of IP Forwarding is based on an Ethernet ISID; essentially a next generation VLAN which is more scalable & secure Control plane is based on IS-IS routing Endorsed by major networking vendors 3 public interoperability tests complete with the latest at Interop 2013 © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 11 Revolutionizing the “old”… OAM One control plane One protocol supports all functions: Loop prevention, L2 & L3 forwarding, management, virtualization & multicast Stability SPBm Network “Constructs”SPB Single protocol also greatly simplifies provisioning, management and time to service 802.1 Rather than adding on further, 802.1aq provides the benefits in a single protocol while massively increasing scale © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 12 To reduce IT OPEX Fabric Connect Difference Corresponding OPEX saving Reliability Single protocol eliminates flapping & contention between protocols resulting in faster restoration (~50ms) Eliminates IT intervention – No application impact or need to restart processes manually Simplicity Provision end points only, no need to touch the core Fraction of Labor Effort & Cost – Inservice maintenance; auto discovery of new nodes and new links Scalability Supports massive scaling natively (16M ISIDs) Eliminates Complexity & Labor required to add L3 ports and/or implement MPLS to increase scalability. Manageability Single protocol requires a fraction of the effort. © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. Reduce time to service to 1/10th; Faster and/or Immediate time to service! #AvayaATF 13 And make a difference to your bottom line… Very Small Sized Network Small-Mid Sized Network Labor costs to provision 4 switches including ToR Labor costs to provision 6 switches including ToR Cost of VLAN Fabric Connect STP/MSTP Per add/change Annual Cost Cost of VLAN $5.72 $1,430 Fabric Connect $23.90 $5,896 STP/MSTP © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. Annual Cost $5.72 $4,004 $40.94 $28,660 WHERE WOULD YOU INVEST AN EXTRA $24,000 A YEAR? 75% REDUCTION IN ANNUAL COSTS Assumptions: 1. VLAN changes per month 20.8 (based on 250 annually) 2. Labor is based on a skilled (CCIE type) network engineer. Annual salary ~$94,000 = ~$45 per hour 3. Time to add VLAN from ToR to edge: • Fabric Connect - 7.6 mins ToR & edge only • STP/MSTP - 31.8 mins ToR-agg-core-edge • Time to provision based on Miercom results Per add/change Assumptions: 1. VLAN changes per month 58.3 (based on 500 annually) 2. Labor is based on a skilled (CCIE type) network engineer. Annual salary ~$94,000 = ~$45 per hour 3. Time to add VLAN from ToR to edge: • Fabric Connect - 7.6 mins ToR & edge only • STP/MSTP - 54.4 mins ToR-agg-core-core-agg-edge • Time to provision based on Miercom results #AvayaATF 14 The Fine Print (Assumptions) 1. Configuration changes per month and annually 2. Labor is based on a skilled (CCIE type) network engineer. Annual salary ~$94,000 = ~$45 per hour, .75 cents per minute I know, your CCIEs make more than $94k a year! 3. Time to add VLAN from ToR to edge: STP/MSTP Edge/ToR: STP/MSTP Agg/dist: STP/MSTP Core: Fabric Edge ToR: 4.6 min each 11.8 min each 10.8 min each 3.8 min each (less commands needed) 4. Times to provision based on published Miercom results Fabric Connect provisioned at edge (ToR & edge) port STP/MSTP provisioned at each switch it could traverse © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 15 The larger the network, the better the savings! Very Large Sized Network Edge Dist Core Agg Labor costs to provision 74 switches including ToR ToR Cost of VLAN Per add/change Fabric Connect STP/MSTP Annual Cost $5.72 $6,840 $306.40 $367,685 WHERE WOULD YOU INVEST AN EXTRA $360,840 A YEAR? Users Apps © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. Assumptions: 1. VLAN changes per month 100 (based on 1200 annually) 2. Labor is based on a skilled (CCIE type) network engineer. Annual salary ~$94,000 = ~$45 per hour 3. Time to add VLAN from ToR to edge: • Fabric Connect - 7.6 mins ToR & edge only • STP/MSTP – 408.5 mins ToR-agg-core-core-agg-edge • Time to provision based on Miercom results #AvayaATF 16 What if I do more than 100 changes a month? All Networks- (Data Center and Enterprise) Fabric Connect Network Config changes 100 300 500 800 Month $570 $1710 $2850 $4560 Per Year $6,840.00 $20,520.00 $34,200.00 $54,720.00 Month $30,640 $91,921 $153,202 Per Year $367,685.25 $1,103,055.75 $245,123 $2,941,482.00 Traditional STP/VLAN Network Config changes 100 300 500 $1,838,426.25 800 Your savings increase! © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 17 Other OPEX Factors Worth Consideration Change Control Change planning prep & meetings Change scripting Change fallback scripting Overtime for the actual change Loss of productivity (engineers out after change) Related application & systems support (bringing up/down) Unplanned Network Outages It is estimated that human error causes between 37% (Yankee) & up to 80% (Gartner) of network outages (many times due to changes gone bad!) Lost revenue or productivity due to outage Change lag time 90% of all IT projects are delayed or cancelled 2 weeks to 2 months to implement changes The Gartner Group estimates that the average cost of network downtime is $42k per hour! The average Data Center outage cost is $5,600 dollars per minute! (The Ponemon institute) What do these cost your organization? © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 18 Real Life Proof Point … The largest temporary network in the world! • • • • Interop 2011- Vendor A sent 20 network engineers to hot stage Interop 2012- Vendor B sent 25 network engineers to hot stage Interop 2013- Avaya sent 3 network engineers to hot stage Interop 2014- Hot Staged in record time and ready to go for March (Under 3 Days!) “Four system engineers completed the network installation in three days - 1/10 the resources of previous events. Then, for the next five days, the show tested the mettle of Shortest Path Bridging … Avaya Fabric Connect met the challenge without a single incident related to the Avaya solution. Layer 2, Layer 3, Unicast and Multicast services ran flawlessly over Avaya Fabric Connect the entire event. Mission accomplished.” “This year's InteropNet demonstrated that, ideologically motivated debating points aside, SPB just works.” © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 19 The Experts Say… Trying to reduce the TCO of a data center through savings on network hardware is fools gold as network infrastructure accounts for less than 4% of overall data center spending. Rather, IT leaders should focus on technologies that can streamline or automate processes to reduce the operational costs in the data center. Currently, Opex costs account for about 40% of data center TCO. Even a small reduction in Opex can have a big impact on overall costs. Zeus Kerravala ZKResearch © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 20 Takeaway If your network vendor isn’t talking to you about really reducing your OPEX, you should talk to Avaya Revolutionizing networking with Avaya Fabric Connect. A new way to design, manage and operate networks Significant OPEX reductions © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 21 © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF #AvayaATF BEST OF ATF SPEAKER AND TEAM AWARD BE SURE TO TWEET YOUR FEEDBACK ON THIS PRESENTATION #AvayaATF Winners will be announced at closing of event © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 23 #AvayaATF Network Outage Flow Chart © 2014 Avaya Inc. Avaya – Confidential & Proprietary Do not duplicate, publish or distribute further without the express written permission of Avaya. #AvayaATF 25