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Veritas™ Provisioning Manager Technical Presentation Agenda Challenges in Data Center Operations Improving Operational Practices Data Center Automation - Opportunities for Application Veritas Provisioning Manager Applying Server Build Automation Summary and Recommendations Veritas Provisioning Manager 2 The Expanding Datacenter Storage Databases Authentication Applications Applications Switches LOB Production Subnets Development, Test, Q&A Subnets LOB Production Subnets Veritas Provisioning Manager 3 Trends In IT Architecture Number of “Servers” is growing Scale out Linux/Windows = more servers Scale up + partitioning = more instances Definition of an “Application” is changing Multi-tiered applications SOA = greater complexity More business critical applications = greater risk Server virtualization emerging Across all server platforms = more OS instances Moving into production = greater exposure Shared storage is ubiquitous SAN/FC attached database servers = more dependencies NAS/iSCSI attached middle tiers and web = more dependencies and complexity Veritas Provisioning Manager Environment is more distributed Environment is more complex Environment is more dynamic 4 Operational Consequences and Challenges Reactive Extemporized processes Ad-hoc builds and configurations • High error rates • No baseline for support Balkanized groups System, network, application, directory administrators Application code from many development teams Every group has a tool Jumpstart, Kickstart, NIM … Scripts and more scripts and … Veritas Provisioning Manager • Everything takes longer • SLAs missed • Hard to maintain • Impossible to integrate • Hidden tribal knowledge 5 Why Automate Server Build, Rebuild, and Configuration? Major source of costs, delays, errors, outages Unmanageable environments Frequent “out-of-band” changes = drift Time and personnel sinks A process to implement: 1. Create standard system definitions and templates 2. Capture best practices of application install and configuration 3. Define “approved” processes for server build, migration, and changes 4. Mandate “out-of-band” changes use standard practices and tools 5. Implement these processes and practices as “point-and-click” Take single-system operations to multi-system operations Veritas Provisioning Manager 6 Automating a Process OS Install / Config hours Handoff days Network Config hours Handoff days Database Install / Conf hours Handoff days Application(s) hours Veritas Provisioning Manager Automated Provisioning and Configuration Select and Start Get coffee while… OS Install / Conf Network Conf Database … Applications … Apply revisions … :30 7 Scaling Automating a Process OS Install / Config hours Handoff days Network Config WEEKS hours Handoff days Database Install / Conf hours Handoff days Application(s) hours Veritas Provisioning Manager x20 Automated Provisioning and Configuration Select and Start Get coffee while… OS Install / Conf Network Conf Database … Applications … Apply revisions … MINUTES :30 8 Agenda Challenges in Data Center Operations Improving Operational Practices Data Center Automation - Opportunities for Application Veritas Provisioning Manager Applying Server Build Automation Summary and Recommendations Veritas Provisioning Manager 9 VPM Functional Summary CONFIGURE NETWORK INSTALL/CONFIGURE ADDTL. APPLICATIONS INSTALL OS/APPS IMAGE AND PERSONALIZE DISCOVER AND PROBE Veritas Provisioning Manager 10 Core Functions Image-based deployment Image/”snapshot” unattended installs Personalization and configuration Package/model-based deployment and configuration Applications, firmware, BIOS, device operations Models provide mechanism for custom configuration Automate process of deployment and configuration of servers Opscripts, jobs Automated rule-based deployment Integrated VLANs operation Veritas Provisioning Manager 11 VPM – How It Works Managed Servers VPM Master • Solaris Server • Windows • Red Hat Linux Web UI VPM Agents • Bare metal “agent” (AOS) • OS Agent (ITAP) • Windows, Red Hat, SUSE, Solaris, AIX Veritas Provisioning Manager Repositories Database • Embedded, or • Oracle 9i, 10g • CIFS • NFS 12 Key VPM Characteristics Based on standard network protocols No separate DHCP, tftp, or OS vendor servers required Single web-based UI for all platforms Bare-metal RAM OS (Active OS, Linux kernel for x86, Solaris for SPARC, AIX for Power) for snapshot/image save/deploy/compress and bare metal operation ITAP agent for personalization, package deployment, server comparisons Packages can do anything a command line or shell can do. Plus parameterization (variables), file/registry edits, constraints… Distributed repositories for speed and scalability Fine-grained role-based administration Automatic rule-driven and best-fit provisioning Veritas Provisioning Manager 13 Why Image-based Provisioning Image “snapshots” Typically ~15-20 minutes AOS (Active OS) is an architecture-specific RAM-resident OS AOS understands volumes and file system • File, smart-sector, sector-mode AOS creates correct geometry, applies to new disk(s) • Volume, partition, filesystem information Personalization “customizes” image for new environment • Each OS instructed to scan and reconfigure devices (implementation is OSspecific) • Hostname, IP address, other required network information AOS takes a snapshot in multiple layers • Incremental snapshots Fast, efficient, complete, portable across systems Veritas Provisioning Manager 14 VPM Software Packages and Models Software deployment and configuration Complements image snapshots Powerful basis for extensible automation Package construct contains software, scripts, data, Model contains variable or parameterized information for installation instance Attached to package Veritas Provisioning Manager 15 Provisioning Manager Software Packages and Models Uses for package and models: Install, uninstall and modify software, patches, any arbitrary entity Repeat a common system management task Issue any CLI commands or scripts Perform any of the above on multiple servers simultaneously A software package may contain: CLI command, CLI script, executables, files Anything you can think of Attached Models Models define parameters (variables) for software packages Pre configuration commands (e.g. purge directories) Parameters (typed and checked - INT, float, string, IP address, password, directory etc) • Can be mandatory, defaulted, prompted Post configuration commands (e.g. start dependent programs) Object modification (Any file, test files, XML,INI, INF, IIS DB, and registry) • Replaces manual edits and errors Veritas Provisioning Manager 16 Provisioning Manager – Leveraging Automation Console •Operations needs to install and reconfigure three application packages on fifty servers Web Server Provisioning Manager Servers Repositories Veritas Provisioning Manager 17 Provisioning Manager – Start Processes Console •Operator uses browser UI to select three software packages, then select fifty servers, clicks “Start” Web Server Provisioning Manager Servers Repositories Veritas Provisioning Manager 18 Provisioning Manager – Parallel Execution Begins Console •VPM automatically assembles task list and begins process on fifty systems Web Server Provisioning CMD: “Deploy Packages XYZ” Manager Servers Repositories Veritas Provisioning Manager 19 Provisioning Manager – Unattended Management Console To fifty servers, in parallel: •READ packages XYZ •Perform edits Web Server •Perform configuration •Perform commands Provisioning Manager SW SW SW SW Servers Repositories Veritas Provisioning Manager 20 Capturing Processes in VPM OpScripts and jobs GUI created sequence of commands • Created by architect or administrator, used by operators • No coding or scripting!! Can be auto-triggered: • Date and time • A VPM Event (Like “Start Up Server Successful” or “New Server Autodiscovered”) • An SNMP Trap • Combine with provisioning policies Veritas Provisioning Manager 21 VPM Major Components Managed Assets VPM Server Web Browser Web-based Console Logic Repository Database Execution and Logging Repository ITAP Agent SPARC (Solaris) ITAP Agent ITAP Agent PowerPC x86 (Windows/Linux) (AIX) Veritas Provisioning Manager Switches 22 Agenda Challenges in Data Center Operations Improving Operational Practices Data Center Automation - Opportunities for Application Veritas Provisioning Manager Applying Server Build Automation Summary and Recommendations Veritas Provisioning Manager 23 Test and Development Operations Problem: Constantly changing software configurations • Systems need to built and rebuilt continually High sysadmin requirements to meet needs Manual operation leads to high error rates Lack of responsiveness impacts productivity VPM functions: Fast, simple, automated build and rebuild • Reduces admin workload for standardized tasks • Reduces errors and improves supportability • Increases developer productivity Veritas Provisioning Manager 24 VPM in Disaster Recovery Repurposing Operations Problem: Full replicated DR site is expensive Building DR failover “on-the-fly” is slow and unreliable VPM function: Re-use your Test/Dev resources for DR. Document and capture your best deployment practices, then on demand: • Snapshot current Test/Development suite • Deploy base production snapshots • • • • Use VPM restore, SAN or NAS for application install Attach to SAN, NAS, replicated mirrors, etc for volatile data Go … Many designs / scenarios are possible Avoid replicated hardware suite costs Improve response time and SLAs Reduce errors and improve supportability Veritas Provisioning Manager 25 Operational Challenges in Redeploying Applications and Servers Problem: Moving applications from server to server is tedious, slow, error prone Migration of data centers or deployment of new servers magnifies problem Almost impossible to ensure ALL characteristics of an application are captured and replicated VPM function: Pick up a snapshot and drop it on a different / new platform Imaging technology + platform personalization + parameter-based customization = simple and complete re-deployment • Imaging is dramatically faster than script/media-based alternatives • Accuracy and completeness of migration • Reduce errors and improve supportability Veritas Provisioning Manager 26 Deploying or Reconfiguring Large Numbers of Applications Problem: What if you have 200+ SAP applications you need to keep updating? Or constantly changing content that needs to be pushed to a hundred servers? Slow, unresponsive, error prone, consumes resources… VPM function: Standardization and automation of deployment • Speed deployment, cut errors, reduce costs, improve supportability, improve responsiveness, meet SLA goals Veritas Provisioning Manager 27 More examples: Create standardized “golden” server build and push to subsidiary sites Known characteristics = supportable Simple deployment = time saved Rebuild 20 servers with X OS + Y patches + Z applications Select and go Q&A engineer needs to test: OS version A, Service Pack B, Database C, Application D Selects free asset, relevant snapshots and packages, click “go” Test needs to run destructive test of multi-tiered application: Snapshot all servers Run tests Restore snapshots Minimal hands-on Veritas Provisioning Manager 28 Summary: Current server build and configuration is: Too complex, resource-intensive, slow, error-prone, no control / audit Process, practice, tools exist to remediate server build and configuration problems • Examine process and practice, formally document them Applicable VPM capabilities: Image-based provisioning for speed and accuracy Software packages and models for flexibility and customization Opscripts and jobs for capture of best practices as process Integrated VLAN control for single-step provisioning Veritas Provisioning Manager 29 Recommendations: 1. Implement simple snapshot provisioning and reprovisioning • 2. VPM uniquely suited for quick implementation Begin embedding processes in VPM operations 1. Architect specifies process 2. System administrator puts process in VPM using GUI tools 3. Operator uses VPM in day-to-day operation The Result: Fast, low-overhead, efficient server build and configuration Fixes the problem you have, not the theory Avoids the overhead and failures of “lifecycle management” Veritas Provisioning Manager 30 Practical Centralized Automation Databases Middleware Applications One Interface to All Platforms Simple to Implement Automated Provisioning Fast and Accurate Flexible and Extensible Network Veritas Provisioning Manager No Additional Specialized Servers Required Storage Servers Virtual Machines 31 Thank you