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TALYA Bilişim Ltd. Şti. MEDISOFT HOSPITAL INFORMATION MANAGEMENT SYSTEM TALYA Bilişim Ltd. Şti. Medisoft Hospital Management Systems are produced by Talya Bilişim Ltd. Şti.. MEDİSOFT - Hospital Information Management System 2 TALYA Bilişim Ltd. Şti. is a company which has been developing technology in the software industry for more than 15 years, has offices in Ankara, Istanbul, İzmir, Antalya, Adana, Mardin and Leverkusen, Germany, and 41 dealers around Turkey, offers solutions to the largest organizations of Turkey such as SSK, Officers' Club, TCMB (Turkish Parliament), TEDAŞ, TÜPRAŞ , whose software is in active use at more than 2000 facilities that is a technology company exporting software to the other countries. MEDİSOFT - Hospital Information Management System 3 TALYA Bilişim Ltd. Şti. The most significant feature of our software is, it’s ability to manage the business with all units as a whole. MEDİSOFT - Hospital Information Management System 4 MEDISOFT – Hospital Information Management System is an information sytstem which plans, manages and controls MEDICAL, FINANCIAL and ADMINISTRATIVE processes of a hospital. MEDİSOFT - Hospital Information Management System 5 MEDISOFT Health Care Enterprise Management Approach Medisoft Medical Mgt Polyclinic Operation and Hospitalization Lab Accounting & Finance Mgtt Medical Accounting General Purchasing Marketing Reporting Integration Accounting Mgt Mgt Administ. Processes Technical Service HR Mgt Branches MEDİSOFT - Hospital Information Management System 6 MEDISOFT - Modular Structure 1. Medical Management 2. Accounting and Finance Management 3. Purchasing Management 4. Sales and Marketing ManagementTechnical Service and Failure Follow-up 5. Human Resource ManagementAdministrative Management and Planning MEDİSOFT - Hospital Information Management System 7 Medical Management Patient Registration Doctor Progress Payment Appointment Contracts with Institutions Cashier (Cash desk) Invoicing Physician SGK Medula Provision Laboratory Foreign Patient Responding (Nursing services) and Application Physiotherapy Dialysis Device Connections Medical Reports Stock Management Hospitalized Patient Operating Theater (Surgery) Pharmacy MEDİSOFT - Hospital Information Management System 8 Accounting and Finance Management General accounting Current Cash, Bank Check Note Payroll Invoicing Cash Flow Planning Financial Statements Official Books MEDİSOFT - Hospital Information Management System 9 Why MEDISOFT ? 1. Owing to its comprehensive structure, it enables operation at all units of health care enterprise to be conducted electronically (7 Modules, 32 Units). 2. It saves times and labor due to its fully integrated use. 3. An injection transaction given is deducted from stocks at the same time, is written at financial statements at accounting, creates progress payment for physician, sends a demand receipt to pharmacy, is recorded in patient file and sed work order to the person carrying out the application. It has always been the first to put into force the changes in industry and legislation for the first time thanks to its powerfull software team. MEDİSOFT - Hospital Information Management System 10 Why MEDISOFT ? 4. It is easy and practicel to use. Its average training period for a hospital with 100 users is 48 hours. 5. It guarantees high data security owing to 3 phase protection developed by our company. 6. Detailed Authorization Log Monitoring Automatic Back-up Unlimited number reports and analyses may be made by using reporting tools of Medisoft. MEDİSOFT - Hospital Information Management System 11 Why MEDISOFT ? 7. It has a Specialized Support Team which could provide 7x24 service. After sales service fees are at reasonable levels. 8. Architecture of program could be improved, is open for innovation and flexible. 9. It is possible to easily follow up calculations containing details and formulae such as progress payment account, price lists, special insurance contracts . 10. It saves time and labor thanks to barcode system used at the laboratory. MEDİSOFT - Hospital Information Management System 12 Why MEDISOFT ? 11. It offers the chance of multi-branch management. Accounting, purchasing, finance, public relations could be managed from a single center. 12. It includes control mechanisms which could minimize user initiative. 13. Demanded information could be uploaded to the web. MEDİSOFT - Hospital Information Management System 13 MEDISOFT MEDİSOFT - Hospital Information Management System 14 Patient Registration Transactions Patient admittance screen comprises the first stage of patient admittance process and ensures that patient goes to relative department as soon as possible. Owing to more than one filtering option at patient registration screen, ID card and history account file details of a certain patient could be easily accessed. With use of obligatory fields aat Patient Information entry, missing information entries are deterred while flexibility has been offered with obligatory information which is required to be obtained by patient registration admittance personnel being selectable. MEDİSOFT - Hospital Information Management System 15 Patient Registration Transactions MEDİSOFT - Hospital Information Management System 16 Patient Registration Transactions Recurring Patient Registration has been deterred. For Speed Use, information could be entered with short cut keys, without using mouse at all. ID card with barcode could be printed, photographed patient registration could be made with a photograph taken by digital camera, and Polyclinic order number could be issued. Black list, VIP patient could be defined MEDİSOFT - Hospital Information Management System 17 Patient Registration and Teller Transactions MEDİSOFT - Hospital Information Management System 18 Physician Transactions Examination If examination has been entered into patient file account, relative examination transaction is first seen below "Waiting" tab on Examination Transactions form. Patients accepted to examination are monitored via “In progress" tab, while patients with transactions completed are monitored on “Completed" tab. For foreign patients, Travel information, Travel Agency, Tour Operator, referring physician, Insurance and Assistant company information are kept at the program. MEDİSOFT - Hospital Information Management System 19 Physician Transactions Examination MEDİSOFT - Hospital Information Management System 20 Physician Transactions Examination Information such as treatment, complaint, Physical Care, History,Diagnosis is entered via examination screen and report could be printed out, if demanded. Physicians are able to enter information by using mouse alone without losing eeye contact with the patients. Physician is able to access the entire medical history of patient. Physician can access to results of examination, anamnesis reports, operations, hospitalization, applications and appointments of the patients. MEDİSOFT - Hospital Information Management System 21 Physician Transactions Examination MEDİSOFT - Hospital Information Management System 22 Physician Transactions Examination MEDİSOFT - Hospital Information Management System 23 Physician Transactions - Facilities Customazible Physician Branch Cards Frequently Used ICD 10 Code List Customazible screens according to branch of physician without software solution needs Automatic listing of ICD10 Codes used by physician, starting with the one used most Physician Reminder Notes Displaying of warning note recorded for patient (chronic diseases or special notes) when card is opened MEDİSOFT - Hospital Information Management System 24 Physician Transactions - Facilities Examination request screen Request screens may be grouped according to branch and examination type. Eye contact with patient won't be lost while fast and flawless examination request is made. Results of Examination Approved examination results could may be viewed via physician screen at the same time, it gives warning with different color in case of results other than reference value . Radiology displays are monitored via the same screen. MEDİSOFT - Hospital Information Management System 25 Physician Transactions MEDİSOFT - Hospital Information Management System 26 Physician Transactions – Child Branch Card For the pediatricians, child weight, child head and child neck periphery details may be entered via branch screen. Growing cycle of child could be monitored month by month. Graphic print-out may be viewed and taken from printer according to data entered via such screen. MEDİSOFT - Hospital Information Management System 27 Physician Transactions – Child Branch Card MEDİSOFT - Hospital Information Management System 28 Physician Transactions – Child Branch Card MEDİSOFT - Hospital Information Management System 29 Physician Transactions – Ophthalmology Branch Card There is a branch screen for opticians. Eye details are entered via this screen and glasses prescription could be issued and printed out. MEDİSOFT - Hospital Information Management System 30 Physician Transactions – Ophthalmology Branch Card MEDİSOFT - Hospital Information Management System 31 Physician Transactions – Ophthalmology Branch Card MEDİSOFT - Hospital Information Management System 32 Physician Transactions – Ophthalmology Branch Card MEDİSOFT - Hospital Information Management System 33 Physician Transactions – Gynecolocgy Branch Card There is a branch screen for gynecologists. Gynecologic Examination, Pregnancy Follow-up and Art Induction details may be entered via this screen. MEDİSOFT - Hospital Information Management System 34 Physician Transactions – Gynecolocgy Branch Card MEDİSOFT - Hospital Information Management System 35 Gynecology Branch Card – Pregnancy Follow-up Along with pregnancy follow-up information, vvisits, examination, medical history, analysis and displaying details are also accessed. MEDİSOFT - Hospital Information Management System 36 Gynecology -Art Induction MEDİSOFT - Hospital Information Management System 37 Cardiology Branch Card– Eko Form1 EKO FORM 1: Patient measurement follow-up MEDİSOFT - Hospital Information Management System 38 Cardiology Branch Card– Eko Form2 EKO FORM 2: Displaying results are also monitored MEDİSOFT - Hospital Information Management System 39 Cardiology Branch Card– Eko Form 3 EKO FORM 3: Visual areas related to cardiac graphics are monitored, notes are added to such areas and they are followed up. MEDİSOFT - Hospital Information Management System 40 Dental Branch Card It is ensured that account file, dental treatment and dental treatment planning of dental and mouth health care patients are carried out. Tooth to be treated is selected by specifying transactions depending on diagnosis type for patient. Thus, it is possible to check when relative patient will be treated and which tooth will be treated via calendar. MEDİSOFT - Hospital Information Management System 41 Dental Branch Card– Permanent Teeth Permanent Teeth: Permanent tooth or teeth to be treated are marked MEDİSOFT - Hospital Information Management System 42 Dental Branch Card– Milk Teeth MEDİSOFT - Hospital Information Management System 43 Dental Branch Card– Dental Treatment Dental Treatment: After teeth are selected, information as to what transactions have been appied and number of such transactions may be entered. MEDİSOFT - Hospital Information Management System 44 Physiotherapy and Rehabilitation By arranging Physiotherapy session times, therapist is appointed and following transactions are prepared. MEDİSOFT - Hospital Information Management System 45 Medisoft Laboratory Management Examination Works Device Integration One-way or two-way integration may be made with Medisoft, depending on technical features of device. Two-way integration has been made with up to 100 devices so far. Examination consumables Consumable materials defined for each examination are automatically deducted from stocks. MEDİSOFT - Hospital Information Management System 47 Examination Works Report and Templates Reports and templates related to laboratory transactions are created, and are archived by corresponding the same with patient files. Digital Radiology Displays are linked to patient file and archived. Teller Approval Control If demanded, obligatory teller approval may be defined for starting test works. MEDİSOFT - Hospital Information Management System 48 Examination Works Suitable Value and Panic Value Definitions Red Color : Outside reference interval, Blue Color : Below reference interval, Purple Color : Tests with panic values. MEDİSOFT - Hospital Information Management System 49 Examination Works Examination Process Follow-up Pending, working and completion steps of test are followed up via program. Examination delivery time may be defined to patient. Sample Follow-up with Barcode Sampling Time Time of entry into laboratory Time of working could be followed up with barcode system. MEDİSOFT - Hospital Information Management System 50 PACS-Digital Image Archiving Images created digitally are archived and could be shared with the other physicians via network. Radiology images are accessed via examination and analysis screens Transaciton is carried out on image Images could be recorded on a CD. MEDİSOFT - Hospital Information Management System 51 PACS-Digital Image Archiving MEDİSOFT - Hospital Information Management System 52 PACS-Advantages Costs of film are saved. Problems such as film deterioration, access to archive are eliminated. Since it is not required to physically store the film, there is no need for large storage areas. Images could be transferred to the other health care centers at home or abroad. Since image could be recorded and monitored in a detailed fashion, the chance of a correct evaluation in a short time is offered. MEDİSOFT - Hospital Information Management System 53 Displaying of Examination Result via Internet - MediLAB MEDİSOFT - Hospital Information Management System 54 MediLAB By using information sent to web page of hospital, test result, report and images are accessed without extra upgrade. Clinic number and password enabled sign-in prevent information from being viewed by unauthorized 3rd persons. Contracted institutions are also able to view examination results with password via web. If demanded, print-outs of examination results could be taken with hospital logo. MEDİSOFT - Hospital Information Management System 55 MediLAB MEDİSOFT - Hospital Information Management System 56 Medisoft Operating Theater (Surgery) and Hospitalization Sections Hospitalization Observation, Intense Care, Daily hospitalization transactions are followed up separately. Room bed capacities, occupancy reports could be taken. With Drugs and Material Sign day/time and application details of drugs and materials to be applied to patient are followed up. Owing to Measurement Signdaily follow-up of measurement values such as blood pressure, fever, pulse is done on basis of time and date. MEDİSOFT - Hospital Information Management System 58 Hospitalization MEDİSOFT - Hospital Information Management System 59 Hospitalization Measurement Table may be established for hospitalization. Necessary measurements related to patient may be noted down at Ölçümler (measurements) tab . MEDİSOFT - Hospital Information Management System 60 Hospitalization Hospitalization Occupancy follow-up may be done. Graphics, Occupancy List and Daily Lists may be easily accessed through sections and demanded time intervals . MEDİSOFT - Hospital Information Management System 61 Police ID Declaration Police ID Declaration list could be prepared and sent via program . MEDİSOFT - Hospital Information Management System 62 Operation MEDİSOFT - Hospital Information Management System 63 Operation Operation Team Team who will carry out operation is defined at the program Operation Incision Types Anasthesia Follow-up and Notes Anesthesis examination of patient, anesthesia so applied and anesthesia notes Epicrisis and Detailed Operation Epicrisis Notes MEDİSOFT - Hospital Information Management System 64 Operation Operation Footage and Videos Linking the operation footage and videos to patient file Risk (EUROSCORE) Information Drug and material used at operation may be entered via operation card. MEDİSOFT - Hospital Information Management System 65 Medisoft Medical Accounting Physician Progress Payments For the transactions carried out at hospital, progress payments may be calculated on the basis of Demanding Physicians, Application Doctor, anesthesist and the 1st assistant physician at operations. Progress payments may be calculated on the basis of institution. Thus, it is ensured that the same physician could gain a different progress payment from a patient of ABC insurance company and, again, a different progress payment from a patient of XYZ insurance company. Progress payment and exception may be deifned on the basis of transaction, and no progress payment may be given for some transactions. For instance: While examination transactions for patients whose institution is SGK are defined as 10%, examination transactions for patients who make payment for hospital expenses could be defined as 20%. Exceptionally, while 20% is charged for all examinations, such rate may increase to 30% for internal diseases department. MEDİSOFT - Hospital Information Management System 67 Physician Progress Payments MEDİSOFT - Hospital Information Management System 68 Physician Progress Payments MEDİSOFT - Hospital Information Management System 69 Physician Progress Payments Transfer of progress payment may be linked to completion of transaction and receipt of payment from institution and/or patient. In case of risky payments (check, note) progress payment accrual is made depending on realization of payment. In the event of cancellation of transaction or change in amount, progress payment which was previously calculated is reflected on the upcoming period as (– negative) amount. Thus, it is ensured that payment is made correctly without damaging past accounts. MEDİSOFT - Hospital Information Management System 70 Physician Progress Payments Progress payment is calculated after deducting relative expenses for each transaction Entry of expenses may be done in 3 different ways: fixed amount may be entered, an amount proportioned to price could be calculated, and an entry could be made by user after making a manual calculation. A progress report prepared for a physician may be copied to another physician. Although entire card may be copied, only the demanded information could be selected and copied. MEDİSOFT - Hospital Information Management System 71 Hospital Price List MEDİSOFT - Hospital Information Management System 72 Hospital Price List By using different coefficient and multiplier values for a service, drug or material, 7 different prices could be defined. 5 different currencies could be used. Based on the last purchasing invoice related to drugs and materialsunit cost may be calculated. Conditions of applying each service, drug or material to patient could be defined. Mistake likelihood of user may be eliminated by defining criteria based on patient's age, sex, application frequency, number, branch and patient's institution. MEDİSOFT - Hospital Information Management System 73 Hospital Price List Automatic Transaction may be added Application Department and Physician section may be rendered obligatory. Owing to a transaction added to patient file “transaction to be automatically added” and “transaction pack” may be defined. Department and/or physicians that could apply the transaction may be defined. Control Times may be defined. Patient control times may be defined in case of outpatient, hospitalization and pack transactions. MEDİSOFT - Hospital Information Management System 74 Contracts with Institutions Limitless tariff and institution contracts may be defined. Invoice could be issued to patient, insurance company and Social Security Institution over their own price tariffs. Discount rates which could be applied to institution and patient may be defined on the basis of transaction or transaction group and treatment type. Invoice customized for institution could be printed . Invoices in the demanded format, whether English, Coded or Discounted are printed. MEDİSOFT - Hospital Information Management System 75 Contracts with Institutions Expiry dates of contracts made with institution (effective date and expiry date; whether or not valid at weekends) are defined. Institution contracts which shall apply at branches of hospital and effective dates are monitored via program. Invoices issued for institution may be taken as list, invoice closing based on patients could be made. Current statement pertaining to institution can be followed up. MEDİSOFT - Hospital Information Management System 76 Stock Follow-up All drugs and consumables administered to patient are deducted from stocks the moment they are used. If drugs are preparations produced by hospitals, content of them is deducted from stock according to prescription defined. Relation between branch - warehouse where automatic deduction will be made from stocks is defined in advance. MEDİSOFT - Hospital Information Management System 77 Stock Follow-up It may be ensured that material/drug is automatically consumed according to expiry date or manual selection is made according to expiryu date at the moment of consumption. Stock follow-up may be conducted in different units such as boxes,pieces inside box, parcel, ml etc. Department and/or branch may be defined for each drug/material where they may be used. MEDİSOFT - Hospital Information Management System 78 Stock Follow-up - Consumption MEDİSOFT - Hospital Information Management System 79 Stock Follow-up MEDİSOFT - Hospital Information Management System 80 Stock Follow-up – Automatic Demand Minimum stock quantity which is required to be available in each warehouse is defined, and automatic demand receipt is created for the material used. MEDİSOFT - Hospital Information Management System 81 Pharmacy Pending Material / Drug details can be accessed which are entered into patient's account files. This information is followed up on the basis of warehouse and patient, demanded quantities could be changed, and demand may be created for relative warehouse and user. MEDİSOFT - Hospital Information Management System 82 Management Reports and Statistics All hospital revenues may be examined in details on the basis of department, physician and transaction Number of transactions carried out at each department, number of transactions on the basis of physician and income gained can be viewed. Payment status of each transaction, whether or not invoiced, income figures per file and patient may be reported Department which gains the highest income or physician with highest number of patients examined can be easily followed up. Data can be taken from screen or printer in different formats (as list or graphics) . MEDİSOFT - Hospital Information Management System 83 Management Reports and Statistics MEDİSOFT - Hospital Information Management System 84 Management Reports and Statistics MEDİSOFT - Hospital Information Management System 85 Management Reports and Statistics MEDİSOFT - Hospital Information Management System 86 Management Reports and Statistics MEDİSOFT - Hospital Information Management System 87 Cost Analysis Cost details of every transaction are stored at relative card, thus, cost calculation is automatically created at each transaction entry. Transaction reads its cost the moment it is entered from its own card and writes down on relative patient file together with cost. If demanded, cost information could be automatically read from last purchase prices of stock cards. MEDİSOFT - Hospital Information Management System 88 Cost Analysis MEDİSOFT - Hospital Information Management System 89 Cost Analysis - Prescribing Finished product prescriptions composed of raw materials at stocks or the other products. Unit cost calculation is made by means of details specified in the prescription, sales price analysis could be made more easily, and income groups may be defined. MEDİSOFT - Hospital Information Management System 90 Cost Analysis - Prescribing MEDİSOFT - Hospital Information Management System 91 Medisoft - ETS Accounting and Finance Management MEDİSOFT – Accounting and Finance Management MEDİSOFT - Hospital Information Management System 93 Accounting and Finance Management In order for a hospital to be operated more efficiently and in a more profitable manner, a good resource management system is required apart from a good information management system. The most important element which enables MEDİSOFT outperform its alternatives is existence of a very good resource management system (Elektra Ticari Set – ETS) integrated into its structure . MEDİSOFT - Hospital Information Management System 94 Invoice Integration and Follow-up All invoices issued by MEDİSOFT are included in ETS . The current accounts upon which invoices are issued are automatically debited. MEDİSOFT - Hospital Information Management System 95 Elektra Commercial Set - ETS Elektra Commercial Set (ETS) is a software system which provides functions required for resource planning and management of an enterprise . ETS basically contains management of financial calculation plans, stock management, purchasing and reporting functions . Stock, Current Safe, Bank, Check Note Planning Invoice POS, Use integrated with hand terminal It is equipped with easy to use, safe and highly advanced features. MEDİSOFT - Hospital Information Management System 96 Elektra Commercial Set - ETS It is comprehensive. It has sections where all transactions of hospital at preliminary accounting and accounting may be followed up. Unlimited number of income and expenses could be defined. Even the smallest items of expense could be followed up in details. It prepares probable cash flow on the demanded time interval according to probable payment and collection details. It automatically reminds due payment and collections. It shows Debt Receivable DUE DATES and DEBT PERCENTAGE on the statement. It controls Credit Limit in the Current Accounts. According to stock counting, it prepares deficit analysis and warehouse cost analysis. It keeps a detailed record of Customer Complaints. MEDİSOFT - Hospital Information Management System 97 ETS - Advantages Medical and financial system is managed under a single program, repeated data entry is eliminated, and it saves time and labor. It is practical. Even those persons with no computer or accounting competence can easily learn and use the software. It is integrated. Appication conducted at any unit may be followed up by all related units at the same time. Data structure is sound. No loss or deterioration of data takes place regardless of increase in data entries. It is reliable. System makes automatic back up during the day. All screens are authorized on the basis of user. Also, owing to detailed LOG system, transactions performed at different computers by different persons can be monitored . MEDİSOFT - Hospital Information Management System 98 ETS - Current It is possible to keep detailed records of current accounts, and stock and finance movements could be easily accessed. Accounts could be classified according to commercial group (Buyer, Seller, Personnel ) accounting code may be defined and followed up easily. MEDİSOFT - Hospital Information Management System 99 ETS - Current All accounting movements may be carried out via current account screen. For instance; cash collection from current account, internal transfer from safe to safe, internal transfer from Bank to safe can be easily carried out via a single screen. MEDİSOFT - Hospital Information Management System 100 ETS – Safe / Bank Necessary number of safes could be defined according to needs. For instance; Medikal safe is opened and finance data at MEDİSOFT is automatically viewed in the movement details of this safe. MEDİSOFT - Hospital Information Management System 101 ETS – Safe / Bank All banks to be worked with may be defined. By accessing to details of any bank, payment types such as total amounts of cash, credit card and check may be viewed. MEDİSOFT - Hospital Information Management System 102 ETS – Invoice Entry Purchase, sale via a single screen fatura and transactions according to invoice types can be entered rapidly. Without exiting the invoice screen, invoice steps could be made rapidly by making new current, stock, product entries. MEDİSOFT - Hospital Information Management System 103 ETS – Check-Note Payroll By following up Check-Notes Payrolls via a single screen, if demanded, control system could be established with warning messages for due checks – notes. MEDİSOFT - Hospital Information Management System 104 ETS - Financial Statements Financial statements required by enterprise could be easily produced. MEDİSOFT - Hospital Information Management System 105 ETS-Trial Balance MEDİSOFT - Hospital Information Management System 106 Medisoft Data Processing Management System Management and Authorization By creating User Groups, Authorization on the basis of group could be made. Authorization could be made on the basis of Menu, Screen and Computer. Screen settings could be designed according to user. User may make modifications on screens of system that could be customized according to her/his way of using and may render such modification unique for herself/himself. User may add missing fields, and facilitate her/his own use by removing the fields she/he does not want. MEDİSOFT - Hospital Information Management System 108 System Management – User Screen Design MEDİSOFT - Hospital Information Management System 109 System Management and Authorization Screen Based: Viewing, Writing, Erasing, Listing and Revision MEDİSOFT - Hospital Information Management System 110 Reporting Apart from more than 100 reports that come with Medisoft, hospital is able to design reports easily in line with its own needs owing to report preparation tools of program. MEDİSOFT - Hospital Information Management System 111 Reporting MEDİSOFT - Hospital Information Management System 112 Medisoft Additional Modules Purchasing Marketing and Public Relations Technical Service and Failure Follow-up Human Resource ManagementAdministrative Management and Planning MEDİSOFT - Hospital Information Management System 113 Purchasing Management Order Management Electronic Purchase Order and Approval Price Offer Analysis Purchasing Follow-up with Different Currency Types Stock Integration MEDİSOFT - Hospital Information Management System 114 Marketing and Public Relations Management (CRM) Follow-up of Institution / Company Negotiations Contracts Customer Relations Management Survey Analyses Market Competition Analysis MEDİSOFT - Hospital Information Management System 115 Marketing and Public Relations Management (CRM) MEDİSOFT - Hospital Information Management System 116 Marketing and Public Relations Management (CRM) MEDİSOFT - Hospital Information Management System 117 Marketing and Public Relations Management (CRM) MEDİSOFT - Hospital Information Management System 118 Technical Service and Failure Follow-up Maintenance and Service of Devices Maintenance and Service of Equipments Follow-up of Fixtures with Barcode MEDİSOFT - Hospital Information Management System 119 Human Resource Management Personnel Payroll and Registration Follow-up Integration of Card Enabled Entrance Systems Follow-up of Leave Performance Analyses Training Planning MEDİSOFT - Hospital Information Management System 120 Administrative Management and Planning Operation Follow-up and Control System Agenda Assigning a task to any person Emergency communication system inside institution MEDİSOFT - Hospital Information Management System 121 THANK YOU… MEDİSOFT - Hospital Information Management System 122