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Mark Mitchell, D.O., FACOEP, FACEP Senior VP – Provider Services Schumacher Group Many systems available that vary in ease of use. Are the EM Leaders involved in the selection process? Is the rollout in stages or hospital wide all at once? Did the facility purchase training? Is the training adequate? When does the training occur? ◦ If too far out from Go Live date is an issue Who provides training for new providers(after go live period)? Will the facility pay for the EM Providers to undergo the training? Door to Provider Time Turn around time (LOS) LWOTs Patient Satisfaction Overtime or additional Coverage RVU/Visit E & M Downcode % Door to Provider Time Turn around time (LOS) LWOTs Patient Satisfaction Overtime or additional Coverage RVU/Visit E & M Downcode % Patient Satisfaction Medical Director leadership and positive outlook – Be a role model. Insure all providers participate in training. Training about 2 weeks prior to go live. ◦ Too far in advance and providers don’t have the opportunity to use what is learned and forget it. Resources available 24/7 during go live transition period. Build and use template shortcuts. Establish ED Superuser. Plan for additional coverage in advance. Recruiting – Can’t just walk in and work if unfamiliar with EMR. ◦ Some facilities have limited training opportunities. ◦ Must have log on information Still not formatted with ease to find historical information. Need prompts on Clinical Decision Making and Evidence Based Medicine Easy access to patient information regardless of where care performed. Ability for patient’s records to follow them. Communication tool with other healthcare providers. More cost effective care: ◦ Elimination of duplicate test and medications. ◦ Assist in proper disposition: Admit/Observation/Discharge/Transfer Mark Mitchell, D.O., FACOEP, FACEP ◦ Senior Vice President – Provider Services Schumacher Group Office: 337-354-1124 [email protected]